scholarly journals Building a smart city with trust: the case of ‘156 central’ of Curitiba-Brazil

2019 ◽  
Author(s):  
Alexandre Hojda ◽  
Tharsila Maynardes Dallabon Fariniuk ◽  
Marcela de Moraes Batista Simão
Keyword(s):  
Comparative Analysis ◽  
Smart City ◽  
Call Center ◽  
Smart Cities ◽  
City Hall ◽  
Citizen Interactions ◽  
The City ◽  
Depth Interviews

Curitiba is an example of government/citizen interactions, the "156 Central", a call center created in the 1980s to establish a direct means of communication between citizens and city hall. The main goal of this article is to analyze the process of state/citizen management in Curitiba, linking it to the concepts of Smart Cities and trustworthiness, based on the experience of the 156 Central. The methodology involves documental and statistic research, as well as in-depth interviews and a comparative analysis. In this way, the 156 Central improve the communication and integration between actors increasing the trustworthiness and effectiveness of the services provided in the city.

Humane Smart Cities

2017 ◽  
Author(s):  
Eduardo M. Costa ◽  
Álvaro D. Oliveira
Keyword(s):  
Urban Development ◽  
Public Transport ◽  
Smart City ◽  
Smart Cities ◽  
Direct Connection ◽  
Field Of Study ◽  
City Hall ◽  
Close Interaction ◽  
Main Driver ◽  
The City

Humane smart cities is a new field of study that addresses what has to be done in cities to make them more livable and more in tune with their citizen’s wishes and needs. The concept is different from the existing smart city concept. The latter focuses on technology as the main driver of change. Humane smart cities use all the power of technology but only in direct connection with citizens’ needs. Boroughs should contain options for living, working, and playing in the same region. Transport should focus on walking, biking, and public transport rather than cars. Cocreation and close interaction between citizens and City Hall should become the norm. In short, the chapter examines how we can keep the good things we like in the city and avoid the bad ones that were brought about by poor planning and wrong models of urban development.

scholarly journals Smart City Implementation and Citizen Engagement in Indonesia

2021 ◽  
Vol 940 (1) ◽  
pp. 012076
Author(s):  
R D Kusumastuti ◽  
J Rouli
Keyword(s):  
Social Network ◽  
Smart City ◽  
Success Factors ◽  
Smart Cities ◽  
Online Social Network ◽  
Group Discussion ◽  
Citizen Engagement ◽  
Critical Success ◽  
The City ◽  
Depth Interviews

Abstract The smart city concept has been implemented in countries worldwide as the solution for various urban problems. In Indonesia, the smart city movement was initiated in 2017 to create 100 smart cities. Previous studies identify challenges to the implementation and that smart people or smart citizens are essential dimensions of a smart city. This study aims to gain insights into the smart city implementation and citizen engagement in Indonesia through the online social network by conducting a focus group discussion (FGD) with four academicians and in-depth interviews (IDIs) with six representatives of the related government institutions. FGD and IDIs indicate that the implementation of smart cities should be adjusted according to the local situation. The critical success factors of the implementation are namely, local wisdom, transformational leadership, sustainability, and political content. The results also reveal that, in general, the city residents have been involved in implementing of the smart city through the online social network. However, a kind of incentive system is still required to ensure that the city residents are encouraged to solve the city problems.

YOUTH EXPECTATIONS OF SMART CITY LIVING: AN IMPORTANCE- PERFORMANCE ANALYSIS OF YOUNG RESIDENTS’ PERSPECTIVES OF CITY GOVERNMENT

2017 ◽  
Vol 14 (1) ◽  
pp. 118-128
Author(s):  
Jason Cohen ◽  
Judy Backhouse ◽  
Omar Ally
Keyword(s):  
Performance Analysis ◽  
Young People ◽  
Smart City ◽  
Smart Cities ◽  
City Government ◽  
Diagnostic Tools ◽  
City Management ◽  
Bottom Up ◽  
Starting Point ◽  
The City

Young people are important to cities, bringing skills and energy and contributing to economic activity. New technologies have led to the idea of a smart city as a framework for city management. Smart cities are developed from the top-down through government programmes, but also from the bottom-up by residents as technologies facilitate participation in developing new forms of city services. Young people are uniquely positioned to contribute to bottom-up smart city projects. Few diagnostic tools exist to guide city authorities on how to prioritise city service provision. A starting point is to understand how the youth value city services. This study surveys young people in Braamfontein, Johannesburg, and conducts an importance-performance analysis to identify which city services are well regarded and where the city should focus efforts and resources. The results show that Smart city initiatives that would most increase the satisfaction of youths in Braamfontein  include wireless connectivity, tools to track public transport  and  information  on city events. These  results  identify  city services that are valued by young people, highlighting services that young people could participate in providing. The importance-performance analysis can assist the city to direct effort and scarce resources effectively.

scholarly journals Disaster Management in Smart Cities

Smart Cities ◽  
2021 ◽  
Vol 4 (2) ◽  
pp. 819-839
Author(s):  
Luís B. Elvas ◽  
Bruno Miguel Mataloto ◽  
Ana Lúcia Martins ◽  
João C. Ferreira
Keyword(s):  
Disaster Management ◽  
Smart City ◽  
Smart Cities ◽  
Practical Implication ◽  
Data Availability ◽  
Critical Infrastructures ◽  
Cascading Effects ◽  
Data Driven Approach ◽  
New Research ◽  
The City

The smart city concept, in which data from different systems are available, contains a multitude of critical infrastructures. This data availability opens new research opportunities in the study of the interdependency between those critical infrastructures and cascading effects solutions and focuses on the smart city as a network of critical infrastructures. This paper proposes an integrated resilience system linking interconnected critical infrastructures in a smart city to improve disaster resilience. A data-driven approach is considered, using artificial intelligence and methods to minimize cascading effects and the destruction of failing critical infrastructures and their components (at a city level). The proposed approach allows rapid recovery of infrastructures’ service performance levels after disasters while keeping the coverage of the assessment of risks, prevention, detection, response, and mitigation of consequences. The proposed approach has the originality and the practical implication of providing a decision support system that handles the infrastructures that will support the city disaster management system—make the city prepare, adapt, absorb, respond, and recover from disasters by taking advantage of the interconnections between its various critical infrastructures to increase the overall resilience capacity. The city of Lisbon (Portugal) is used as a case to show the practical application of the approach.

scholarly journals Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)

2021 ◽  
Vol 11 (22) ◽  
pp. 10712
Author(s):  
Wilson Nieto Bernal ◽  
Keryn Lorena García Espitaleta
Keyword(s):  
Information Technology ◽  
Emerging Economies ◽  
Smart City ◽  
Smart Cities ◽  
Maturity Model ◽  
It Services ◽  
Implementation Model ◽  
Proposed Model ◽  
The City

The goal of this research is to design a framework to develop an information technology (IT) maturity model to guide the planning, design, and implementation of smart city services. The objectives of the proposed model are to define qualitatively and measure quantitatively the maturity levels for the IT dimensions used by smart cities (IT governance, IT services, data management and infrastructure), and to develop an implementation model that is practical and contextualized to the needs of any territory that wants to create or improve smart city services. The proposed framework consists of three components: a conceptual model of smart city services, IT dimensions and indicators, and IT maturity levels. The framework was validated by applying it to a case study for the evaluation of the IT maturity levels for the city of Cereté, Colombia.

scholarly journals Smart cities and robotic technologies for a model of integrated growth

2021 ◽  
pp. 237-252
Author(s):  
Elena Laudante
Keyword(s):  
Quality Of Life ◽  
Smart City ◽  
Smart Cities ◽  
Urban Systems ◽  
Use Of Resources ◽  
Human Scale ◽  
The Future ◽  
New Challenges ◽  
The City

The paper focuses on the importance of robotics and artificial intelligence inside of the new urban contexts in which it is possible to consider and enhance the different dimensions of quality of life such as safety and health, environmental quality, social connection and civic participation. Smart technologies help cities to meet the new challenges of society, thus making them more livable, attractive and responsive in order to plan and to improve the city of the future. In accordance with the Agenda 2030 Program for sustainable development that intends the inclusive, safe, resilient and sustainable city, the direction of growth and prosperity of urban environments is pursued by optimizing the use of resources and respecting the environment. In the current society, robotic technology is proposed as a tool for innovation and evolution in urban as well as industrial and domestic contexts. On the one hand the users-citizens who participate dynamically in the activities and on the other the new technological systems integrated in the urban fabric. Existing urban systems that are “amplified” of artificial and digital intelligence and give life to smart cities, physical places that allow new forms of coexistence between humans and robots in order to implement the level of quality of life and define “human centered” innovative solutions and services thus responding to the particular needs of people in an effective and dynamic way. The current city goes beyond the definition of smart city. In fact, as said by Carlo Ratti, it becomes a "senseable city", a city capable of feeling but also sensitive and capable of responding to citizens who define the overall performance of the city. The multidisciplinary approach through the dialogue between designers, architects, engineers and urban planners will allow to face the new challenges through the dynamics of robot integration in the urban landscape. The cities of the future, in fact, will be pervaded by autonomous driving vehicles, robotized delivery systems and light transport solutions, in response to the new concept of smart mobility, on a human scale, shared and connected mobility in order to improve management and control of the digitized and smart city. Automation at constant rates as the keystone for urban futures and new models of innovative society. Through the identification of representative case studies in the field of innovative systems it will be possible to highlight the connections between design, smart city and "urban" robotics that will synergically highlight the main "desirable" qualities of life in the city as a place of experimentation and radical transformations. In particular, parallel to the new robotic solutions and human-robot interactions, the design discipline will be responsible for designing the total experience of the user who lives in synergy with the robots, thus changing the socio-economic dynamics of the city.

Smart City: An Approach from the View of Smart Urban Governance

2021 ◽  
Vol 12 (1) ◽  
Author(s):  
Hung Viet NGO ◽  
◽  
Quan LE ◽  
Keyword(s):  
Smart City ◽  
Urban Governance ◽  
Smart Cities ◽  
Effective Governance ◽  
Global Trend ◽  
Government Work ◽  
Information And Communication ◽  
Urban Issues ◽  
The City

The world’s population is forecasted of having 68% to be urban residents by 2050 while urbanization in the world continues to grow. Along with that phenomenon, there is a global trend towards the creation of smart cities in many countries. Looking at the overview of studies and reports on smart cities, it can be seen that the concept of “smart city” is not clearly defined. Information and communication technology have often been being recognized by the vast majority of agencies, authorities and people when thinking about smart city but the meaning of smart city goes beyond that. Smart city concept should come with the emphasizing on the role of social resources and smart urban governance in the management of urban issues. Therefore, the "smart city" label should refer to the capacity of smart people and smart officials who create smart urban governance solutions for urban problems. The autonomy in smart cities allows its members (whether individuals or the community in general) of the city to participate in governance and management of the city and become active users and that is the picture of e-democracy. E-democracy makes it easier for stakeholders to become more involved in government work and fosters effective governance by using the IT platform of smart city. This approach will be discussed more in this paper.

Visualising Data for Smart Cities

2017 ◽  
pp. 453-475
Author(s):  
Michael Batty ◽  
Andrew Hudson-Smith ◽  
Stephan Hugel ◽  
Flora Roumpani
Keyword(s):  
Social Media ◽  
Mobile Devices ◽  
Smart City ◽  
Smart Cities ◽  
Short Term ◽  
Data Infrastructures ◽  
The City

This chapter introduces a range of analytics being used to understand the smart city, which depends on data that can primarily be understood using new kinds of scientific visualisation. We focus on short term routine functions that take place in cities which are being rapidly automated through various kinds of sensors, embedded into the physical fabric of the city itself or being accessed from mobile devices. We first outline a concept of the smart city, arguing that there is a major distinction between the ways in which technologies are being used to look at the short and long terms structure of cities, and we then focus on the shorter term, first examining the immediate visualisation of data through dashboards, then examining data infrastructures such as map portals, and finally introducing new ways of visualising social media which enable us to elicit the power of the crowd in providing and supplying data. We conclude with a brief focus on how new urban analytics is emerging to make sense of these developments.

A City for Smart Technology Transformation

2022 ◽  
pp. 130-150
Keyword(s):  
Smart City ◽  
Smart Cities ◽  
City Government ◽  
City Development ◽  
City Governments ◽  
Strategic Goals ◽  
The Government ◽  
Smart Technologies ◽  
Technology Transformation ◽  
The City

The main purpose of this chapter is to present how a smart city is governed, managed, and operated. It describes smart city governance and identifies the special relation the government of the city would have with the citizens as well as communities. In addition, governance considerations related to operations are described, including critical city government challenges. The second important topic in this chapter is the City-Citizens Relations highlighting urban growth, needed investments, and role of smart technologies in the city development. In addition, other issues include strategic goals of smart cities, strategic framework for city governments, and financing smart city projects.

Citizens in the Smart City

2022 ◽  
pp. 126-143
Author(s):  
Zsuzsanna Tomor
Keyword(s):  
Empirical Research ◽  
Citizen Participation ◽  
Smart City ◽  
Smart Cities ◽  
European City ◽  
Citizen Empowerment ◽  
Depth Study ◽  
The Subject ◽  
The City

While the role of citizens in smart cities is hotly debated, there is a dearth of empirical research on the subject. This in-depth study of a European city, selected for its typical smart city ambitions, explores the roles that citizens actually play in smart city projects. The study examines twelve initiatives in the City of Utrecht (NL) using a framework that differentiates between types of citizen participation. The findings show that technology-enabled citizen participation in Utrecht is highly diverse and embraces all types of participation rather than simply taking the form of either “citizen empowerment” (as the advocates argue) or “citizen subjugation' (as the critics stress). The diversity found in the study highlights the need to conceptualize the role of the smart citizen at the micro (project) level rather than at the level of the city as a whole. The study shows that citizen participation in the smart city should not be understood as a technological utopia or dystopia but as an evolving, technologically mediated practice that is shaped by a variety of factors.

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