scholarly journals Resilience of tourism employees to changes caused by COVID-19 pandemic

2021 ◽  
Vol 71 (2) ◽  
pp. 181-194
Author(s):  
Tamara Bozovic ◽  
Ivana Blesic ◽  
Milena Nedeljkovic-Knezevic ◽  
Lukrecija Djeri ◽  
Tatjana Pivac
Keyword(s):  
Hospitality Industry ◽  
Tourism Industry ◽  
Travel Agencies ◽  
Resilience Factors ◽  
Positive Effect ◽  
Tourist Guides ◽  
Great Damage ◽  
Over Time ◽  
Research Show ◽  
Academic Sector

Although tourism is an industry that has become resistant to various problems over time, the consequences left by COVID?19 pandemic have taken on global proportions. Serbia, like many other countries, has suffered a great damage in tourism industry since the beginning of the pandemic. However, research on the connection between COVID?19 and tourism in Serbia is in its infancy. As no research has been conducted in Serbia on the resilience of employees in different sectors of tourism, the main goal of this study is to determine the extent to which employees in tourism sectors in Serbia are resilient to changes caused by COVID?19 pandemic. Also, the study aimed to determine the intentions in the behavior of employees after the pandemic. Respondents who participated in the research are employed in various sectors of tourism (travel agencies, travel organizations, tourist guides, employees in the hospitality industry, and academic sector). To achieve goals, the survey was conducted among 264 participants in November and December 2020. A scale of 50 statements was applied, and by applying the Exploratory Factor Analysis (EFA), three resilience factors (competence, communication, and self?efficiency) were singled out. The results of the research show that employees in tourism are largely resilient to the changes, and the strongest factor that stands out among the respondents is competence. In addition, study proved that all the factors of the resilience are expected to have a positive effect on the behavior of employees in the post?crisis period.

scholarly journals THE GUEST’S PREFERENCES OF THREE-STAR HOTEL ROOMS BASED ON VISUAL AND PHYSICAL PERCEPTION

2019 ◽  
Vol 4 (2) ◽  
pp. 60
Author(s):  
Nadya Nilafianty Prasetya ◽  
Maria Immaculata Ririk Winandari
Keyword(s):  
Visual Perception ◽  
Interior Design ◽  
Mixed Method ◽  
Tourism Industry ◽  
Central Bureau ◽  
Occupancy Rate ◽  
Factors Affecting ◽  
Wall Element ◽  
Over Time ◽  
Research Show

ABSTRACT The development of the tourism industry in Indonesia needs to be supported by appropriate facilities and infrastructure. Hotel as one of the supporting tourism in Indonesia has to be properly expanded. According to the data from Central Bureau of Statistics (BPS), the occupancy rate of star-rated hotels continues to increase over time. One of the factors affecting the customer's decision in choosing a hotel is its interior design. Interior elements consist of floor, wall, ceiling, and furniture. The wall element is one of the interior elements that are attractive to visitors. To find out the perception of hotel visitors, the author surveyed five three-star hotels in Jakarta. The five hotels are Maxone hotel in Matraman, Yellow Hotel in Harmoni, Lynt Hotel in Gambir, Park 5 Hotel and Swissbellinn both are located in Simatupang. The method used in this study is a mixed-method with a visual perception approach in the form of direct interviews and distributed questionnaires to 40 respondents. The results of the research show that several wall criteria of the hotel that are suitable for visitors among others are: bright wall colors and walls with soothing color schemes. Keywords: Guest’s preferences, hotel rooms, visual perception, wall design

scholarly journals THE ROLE OF TOURISM AND HOSPITALITY OF COVID – 19 AND WORLD ECONOMY STRATEGIES FOR ECONOMIC RECOVERY AND SUSTAINABILITY

2020 ◽  
Vol 5 (2) ◽  
pp. 47-55
Author(s):  
Maryam Bichi ◽  
Keyword(s):  
Global Economy ◽  
World Economy ◽  
Hospitality Industry ◽  
Tourism Industry ◽  
Travel Agencies ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality ◽  
Real Scenario ◽  
Day By Day

In the Global economy, tourism is one of the most noticeable and growing sectors. This sector plays an important role in boosting a nation’s economy. An increase in tourism flow can bring positive economic outcomes to the nations, especially in gross domestic product GDP. The tourism industry is an engine of economic development and GDP growth. As the number of COVID-19 positive cases increasing day by day, government bound to take this hard decision (lockdown). All international flight have been cancelled and stopped for long days accommodation business, hotels, motels/resort owners, already started to face a countless loss, hotels/motels, restaurant, travel agencies already closed their businesses, thousands of people working in tourism industry have started to become jobless. Already government of Nigeria offered different special packages for recovery and ensuring sustainability of different sector. This study also presents the real scenario of tourism industry during COVID-19 pandemic which will help to know the update knowledge regarding the impacts of COVID-19 in tourism and hospitality industry and to take proper recovery steps.

Hindu Pilgrimage and Modern Tourism

2019 ◽  
pp. 125-140
Author(s):  
Knut Aukland
Keyword(s):  
Tourism Development ◽  
Tourism Industry ◽  
Theme Parks ◽  
Hindu Tradition ◽  
Major Player ◽  
Travel Agencies ◽  
Indian State ◽  
The Face ◽  
Tourist Guides ◽  
Tourist Information

Tourism as we know it is a product of modernity, but what happens when tourism meets the ancient Hindu tradition of pilgrimage? This chapter shows how Indian modernity has stimulated Hindu pilgrimage in multiple ways and how modern tourism has helped it grow in popularity. The tourism industry has introduced travel agencies, hotels, tourist guides, and guidebooks to the pilgrimage sites and routes, and these have to some extent caused a decrease in the demand for traditional ritual services. Pilgrims spend less time at one particular site and often expect to combine pilgrimage with other types of travel, such as sightseeing or visiting theme parks. In the face of these changes, some priests have adapted by collaborating with tourist agencies and drivers, joining the tourism trade and catering to foreign tourists. A modern literary genre has emerged combining elements of the traditional pilgrimage texts with modern tourist information. The Indian state is a major player in shaping the operation of Hindu pilgrimage under the banner of tourism development.

scholarly journals The Impact of B Corp Certification on Growth

2021 ◽  
Vol 13 (13) ◽  
pp. 7191
Author(s):  
Valerie Paelman ◽  
Philippe Van Cauwenberge ◽  
Heidi Vander Bauwhede
Keyword(s):  
Regression Analysis ◽  
Propensity Score ◽  
Panel Regression ◽  
Medium Term ◽  
Difference In Differences ◽  
Dual Purpose ◽  
Full Effect ◽  
The Impact ◽  
Positive Effect ◽  
Over Time

We empirically test whether B Corp certification affects the short- and medium-term growth rates of sustainable enterprises. These businesses are growing in popularity and prevalence but, due to their hybrid nature, often suffer from external credibility issues and competing internal logics. Because of the rigorous and time-involving audit procedure, B Corp certification potentially sends a credible signal about the sustainable nature of the enterprise to its stakeholders. In addition, the B Corp label could help to straighten out internal tensions and align the company towards its dual purpose. Hence, B Corp certification could contribute to company success. We observe 129 firms that were certified between 2013 and 2018 over a period between six years prior and five years post-certification. Using propensity score matching, we identify 129 non-certified matching companies. On this sample, we conduct a difference-in-differences panel regression analysis to investigate the effect of certification. Our dataset allows us to study how the effects of B Corp certification evolve over time, which was previously untested. Our study documents a positive effect of B Corp certification on turnover growth and also that this effect increases with the time since certification, implying that certification requires some time for its full effect to become apparent.

scholarly journals Sustainable Tourism, Economic Growth and Employment—The Case of the Wine Routes of Spain

2021 ◽  
Vol 13 (13) ◽  
pp. 7164
Author(s):  
Guillermo Vázquez Vicente ◽  
Victor Martín Barroso ◽  
Francisco José Blanco Jiménez
Keyword(s):  
Economic Growth ◽  
Economic Impact ◽  
Rural Areas ◽  
Local Development ◽  
Tourism Industry ◽  
Wine Tourism ◽  
Development Tool ◽  
The Us ◽  
The Impact ◽  
Positive Effect

Tourism has become a priority in national and regional development policies and is considered a source of economic growth, particularly in rural areas. Nowadays, wine tourism is an important form of tourism and has become a local development tool for rural areas. Regional tourism development studies based on wine tourism have a long history in several countries such as the US and Australia, but are more recent in Europe. Although Spain is a leading country in the tourism industry, with an enormous wine-growing tradition, the literature examining the economic impact of wine tourism in Spanish economy is scarce. In an attempt to fill this gap, the main objective of this paper is to analyze the impact of wine tourism on economic growth and employment in Spain. More specifically, by applying panel data techniques, we study the economic impact of tourism in nine Spanish wine routes in the period from 2008 to 2018. Our results suggest that tourism in these wine routes had a positive effect on economic growth. However, we do not find clear evidence of a positive effect on employment generation.

scholarly journals Get Close to the Robot: The Effect of Risk Perception of COVID-19 Pandemic on Customer–Robot Engagement

2021 ◽  
Vol 18 (12) ◽  
pp. 6314
Author(s):  
Jifei Wu ◽  
Xiangyun Zhang ◽  
Yimin Zhu ◽  
Grace Fang Yu-Buck
Keyword(s):  
Risk Perception ◽  
Perceived Risk ◽  
Hospitality Industry ◽  
Positive Influence ◽  
Mediating Effect ◽  
Service Robots ◽  
Industry Analysis ◽  
Social Distancing ◽  
Risk Seeking ◽  
Positive Effect

The purpose of this study was to examine the effect of the COVID-19 pandemic on customer–robot engagement in the Chinese hospitality industry. Analysis of a sample of 589 customers using service robots demonstrated that the perceived risk of COVID-19 has a positive influence on customer–robot engagement. The positive effect is mediated by social distancing and moderated by attitudes towards risk. Specifically, the mediating effect of social distancing between the perceived risk of COVID-19 and customer–robot engagement is stronger for risk-avoiding (vs. risk-seeking) customers. Our results provide insights for hotels when they employ service robots to cope with the shock of COVID-19 pandemic.

scholarly journals Weaning Holstein Calves at 17 Weeks of Age Enables Smooth Transition from Liquid to Solid Feed

Animals ◽  
2019 ◽  
Vol 9 (12) ◽  
pp. 1132
Author(s):  
Sarah Schwarzkopf ◽  
Asako Kinoshita ◽  
Jeannette Kluess ◽  
Susanne Kersten ◽  
Ulrich Meyer ◽  
...  
Keyword(s):  
Metabolic Stress ◽  
Live Weight ◽  
The Other ◽  
Smooth Transition ◽  
Blood Metabolites ◽  
Positive Effects ◽  
Weaning Age ◽  
Holstein Calves ◽  
Positive Effect ◽  
Over Time

Development of calves depends on prenatal and postnatal conditions. Primiparous cows were still maturing during pregnancy, which can lead to negative intrauterine conditions and affect the calf’s metabolism. It is hypothesized that weaning calves at higher maturity has positive effects due to reduced metabolic stress. We aimed to evaluate effects of mothers’ parity and calves’ weaning age on growth performance and blood metabolites. Fifty-nine female Holstein calves (38.8 ± 5.3 kg birth weight, about 8 days old) were used in a 2 × 2 factorial experiment with factors weaning age (7 vs. 17 weeks) and parity of mother (primiparous vs. multiparous cows). Calves were randomly assigned one of these four groups. Live weight, live weight gain and morphometry increased over time and were greater in calves weaned later. Metabolic indicators except total protein were interactively affected by time and weaning age. Leptin remained low in early-weaned calves born to primiparous cows, while it increased in the other groups. The results suggest that weaning more mature calves has a positive effect on body growth, and calves born to primiparous cows particularly benefit from this weaning regimen. It also enables a smooth transition from liquid to solid feed, which might reduce the associated stress of weaning.

Coping Mechanisms of Hospitality Industry Workers in a Tourism Destina-tion during the Covid-19 Pandemic

2021 ◽  
Vol 2 (12) ◽  
pp. 1410-1415
Author(s):  
Bezaleel Joy Murchante Danay ◽  
Zephaniah Dela Cruz Danay ◽  
Cherry Colesio Escarilla ◽  
Jimmy Bernabe Maming
Keyword(s):  
Hospitality Industry ◽  
Coping Mechanisms ◽  
Tourism Industry ◽  
Case Study Method ◽  
Key Informants ◽  
Travel And Tourism ◽  
Tourism Sector ◽  
Hospitality Workers ◽  
Different Levels

The Covid-19 pandemic brought massive devastations to the different levels of society. The World Travel and Tourism Council had recently warned that Covid-19 pandemic could lead to a cut of 50 million jobs worldwide in the travel and tourism industry. A study conducted by Oxford reveals that Asia will be vilest to be affected by the pandemic and it would take time to recover its economy (Dogra, 2020). This means a wider and greater impacts to the different industries including the tourism sector. The study aims to explore the coping mechanisms of hospitality industry workers in Boracay Island during the Covid-19 pandemic particularly on their experiences during the Covid-19 pandemic and to determine the coping mechanisms of hospitality workers in Boracay Island being affected by the pandemic. The case study method through a qualitative analysis using Robert Yin's approach in the data analysis procedure to explore the data from the experiences of the key informants from the hospitality industry was used. Themes came out from the construct of the key informants like (1) hospitality industry workers experienced mental health, social, and economic issues, (2) The pandemic opens new opportunities and ways to cope with its effects. The output of this research is the proposed Danay, Danay, Escarilla, and Maming Model for Coping Mechanisms of Hospitality Industry workers during the Covid-19 Pandemic.

Patterns of adolescent friendships, psychological adjustment and antisocial behavior: The moderating role of family stress and friendship reciprocity

2007 ◽  
Vol 31 (6) ◽  
pp. 539-548 ◽  
Author(s):  
Silvia Ciairano ◽  
Emanuela Rabaglietti ◽  
Antonella Roggero ◽  
Silvia Bonino ◽  
Wim Beyers
Keyword(s):  
Family Stress ◽  
Friendship Quality ◽  
Context Factors ◽  
Depressive Feelings ◽  
Quality Scale ◽  
Peer Nomination ◽  
Positive Effect ◽  
Moderating Role ◽  
Over Time

This study distinguishes different patterns of friendship quality in terms of support from and conflict with friends, and reciprocity. Associations between friendship patterns and adolescents' adjustment (self-perception, expectations for the future, depressive feelings, sense of alienation, lying, disobedience, and aggression) were hypothesized to be moderated by family stress and friendship reciprocity. The sample comprised 622 adolescents of both genders, aged 14 to 20 years. We administered a questionnaire, including the Friendship Quality Scale and a peer nomination, twice at a 6-month interval. We identified two patterns of stable friendships: high (47%) and low (37%) quality. In two other groups, friendship quality changed over time, either from low to high (7%), or from high to low (9%). Of all adolescents, 58% had reciprocal and stable friends and 42% had unilateral friends. Under conditions of high family stress, supportive friendships do not have a positive effect on expectations for success and sense of alienation. Reciprocal friendship promotes higher levels of lying and disobedience but also protects against aggression. Summarizing, the effects of friendship quality can be moderated, either diminishing or exacerbating it, by other context factors.

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