Simulation based business processes analysis in higher education institutions

2018 ◽  
Author(s):  
Vesna Bosilj Vuksic ◽  
Katarina Tomicic-Pupek ◽  
Mirjana Pejic Bach
Keyword(s):  
Higher Education ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Simulation Based

scholarly journals АНАЛІЗУВАННЯ ПЕРЕВАГ У ПРОЦЕСАХ РОЗВИТКУ СОЦІАЛЬНОЇ ВІДПОВІДАЛЬНОСТІ ЗАКЛАДІВ ВИЩОЇ ОСВІТИ НА РИНКУ ОСВІТНІХ ПОСЛУГ

2022 ◽  
pp. 17-24
Author(s):  
Валентина В. Яценко
Keyword(s):  
Higher Education ◽  
Social Responsibility ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Educational Services ◽  
Socially Responsible ◽  
Cause And Effect ◽  
Business Units ◽  
The Government ◽  
A Company

The paper seeks to explore the current issues that deepen the understanding of the benefits of social responsibility in higher education institutions. In particular, it is observed that interpreting social responsibility as a philosophical category or an ideological concept is limited to identifying only the boundaries of the company's responsibility for its effects on society and the environment. However, an emphasis is put that to implement a socially responsible strategy, a company should build a model to manage social responsibility and its integration into the key business processes: production, sales management, logistics, and personnel management. The hypothesis of the study is that making use of the benefits in developing social responsibility in higher education institutions will contribute to boosting their competitiveness in the educational services market. The purpose of the study is to provide insights into the benefits of developing social responsibility in higher education institutions in the educational services market. The methodological basis of the study is the neo-institutional theory which assumes concluding contracts (transactions) between counterparties based on a cycle of "negotiations, accepting and fulfilling of obligations"; an institutional paradigm as a process of interaction between the government and the society which negotiates, accepts and fulfils obligations as to organizational and financial involvement in socially responsible activities. The findings have identified cause and effect relationships that determine the terms and the degree of shaping social responsibility in higher education institutions which are of a two-fold character. It is argued that the maturity of social responsibility of the government and higher education institutions significantly enhances their competitiveness. The results of research provide evidence on the existence of certain University social responsibility patterns. However, it is noted that at the early development phase, certain volatility is observed in cause and effect relationships between social responsibility factors, causes and drivers in society as a whole and in terms of differentiated business units including higher education institutions.

scholarly journals User Acceptance of Enterprise Resource Planning (ERP) Systems in Higher Education Institutions

2021 ◽  
Vol 17 (1) ◽  
pp. 144-163
Author(s):  
Dalal Bamufleh ◽  
Maram Abdulrahman Almalki ◽  
Randa Almohammadi ◽  
Esraa Alharbi
Keyword(s):  
Higher Education ◽  
Enterprise Resource Planning ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Resource Planning ◽  
Erp Systems ◽  
Theoretical Contribution ◽  
Erp System ◽  
Utaut Model ◽  
Use Of Technology

It has become common practice for higher education institutions (HEIs) to replace existing computer systems, called legacy administrative information systems, with new ones to cope with the continuously changing demands in the context of education. At the top of these systems is enterprise resource planning (ERP) systems that integrate HEIs' business processes, functions, and data to improve their overall productivity and effectiveness. However, many studies on ERP adoption have shown that organizations frequently face several barriers, and the failure rate is high. In addition, various research projects have concluded that, quite often, HEIs do not obtain the expected advantages from the adoption of the ERP system. This research aims to explore the factors that affect the behavioral adoption and acceptance of an ERP system in the context of HEIs. Based on works from literature and authors' observations of the PeopleSoft system (ERP system) implementation at Yanbu University College (YUC) in Yanbu City, Saudi Arabia (SA), a conceptual model of users' acceptance of ERP systems has been proposed. The framework is based on the unified theory of acceptance and use of technology (UTAUT) model and is extended with additional constructs. The present study offers a theoretical contribution by extending the UTAUT model to provide a richer understanding of users' adoption behavior of ERP systems in the HEI context. In addition, according to the authors' knowledge, this is the first paper that to address ERP users' adoption perspective in HEIs in SA.

scholarly journals The Influence of Information Technology on the Information and Service Quality for the Teaching and Learning

2018 ◽  
Vol 13 (12) ◽  
pp. 230 ◽  
Author(s):  
Lianna Sugandi ◽  
Yohannes Kurniawan
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Teaching And Learning ◽  
Formal Education ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Descriptive Analysis

Globalization has influenced the competition paradigm of higher education institutions in the world. The situation keeps changing, depending on the economy and information technology as the backbone of business processes in organizations. Higher education institutions should have added values to win the competition. Furthermore, the awareness of the society about the importance of formal education, particularly higher education, will make colleges/universities strategic institutions generating high quality human resources. The success of col-leges/universities is determined by service quality, which can be identified through the satisfaction of their customers, students and lecturers. To increase customer satisfaction and be able to compete in the globalization era, as well as generate greater profits, colleges/universities need to identify factors which influence information system services to increase customer satisfaction. Employing descriptive analysis, the study reveals that the purpose and service quality of information technology positively affect the teaching and learning process at colleges/universties.

scholarly journals Information Technology Resources and Innovation Performance in Higher Education

2021 ◽  
Vol 15 (04) ◽  
pp. 117
Author(s):  
Galih Abdul Fatah Maulani ◽  
Nizar Alam Hamdani ◽  
Sukma Nugraha ◽  
Asri Solihat ◽  
Teten Mohamad Sapril Mubarok
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Quantitative Research ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Private Universities ◽  
Innovation Performance ◽  
Quantitative Research Methods ◽  
Long Time ◽  
Technology Resources

<p class="0abstract"><strong>Abstract—</strong> Information technology encourages various forms of organizations to always adapt to changes so that they can sustain their business for a long time. Higher education institutions are organizational entities required to use information technology to support existing business processes. This study aims to examine the extent to which information technology resources have an influence on innovation performance in higher education. Quantitative research methods are used to determine this influence by involving 97 respondents who work in higher education institutions in Garut, Indonesia, besides processing and modeling research using SmartPLS. The results of the analysis show that information technology resources have an essential role in creating innovation performance improvement in higher education institutions, especially in terms of product innovation. The research was conducted only at private universities in Garut Regency. Therefore, further research involving universities in a nationwide scope is recommended. The results of this study imply that it is necessary for universities, which are expected to be ready for changes, to involve information technology in the creation of innovation in order for them to survive. The effect of information technology resources on the performance of innovation in private universities in Garut Regency has never been studied before; therefore, we consider that our study provides a novel contribution to the field.</p>

scholarly journals User Acceptance of Enterprise Resource Planning (ERP) Systems in Higher Education Institutions

2021 ◽  
Vol 17 (4) ◽  
pp. 1-20
Author(s):  
Dalal Bamufleh ◽  
Maram Abdulrahman Almalki ◽  
Randa Almohammadi ◽  
Esraa Alharbi
Keyword(s):  
Higher Education ◽  
Enterprise Resource Planning ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Resource Planning ◽  
Erp Systems ◽  
Theoretical Contribution ◽  
Erp System ◽  
Utaut Model ◽  
Use Of Technology

Nowadays, many higher education institutions(HEIs) replace existing computer systems with new ones to cope with the changing demands. At the top of these systems is enterprise resource planning(ERP) systems that integrate HEIs’ business processes, functions, and data to improve their overall productivity and effectiveness. However, many studies on ERP adoption have shown that organizations frequently face several barriers, and the failure rate is high. This research aims to explore the factors that affect the behavioral adoption and acceptance of an ERP system in HEIs. Based on literature and authors’ observations of the PeopleSoft system(ERP) implementation at Yanbu University College in Saudi Arabia(SA), a conceptual model of users' acceptance of ERP systems has been proposed. The framework is based on the unified theory of acceptance and use of technology(UTAUT) model. The study offers a theoretical contribution by extending the UTAUT model and according to the authors’ knowledge, this is the first paper that to address ERP users’ adoption perspective in HEIs in SA

scholarly journals IMPROVING INSTITUTIONAL SERVICES THROUGH UNIVERSITY ERP: A STUDY OF THE ACADEMIC PLANNING MODULE DEVELOPMENT AT SEEU

SEEU Review ◽  
2017 ◽  
Vol 12 (2) ◽  
pp. 62-81
Author(s):  
Blerta Abazi Chaushi ◽  
Zamir Dika ◽  
Agron Chaushi
Keyword(s):  
Higher Education ◽  
Business Process ◽  
Enterprise Resource Planning ◽  
Success Factors ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Resource Planning ◽  
Academic Planning ◽  
Critical Success ◽  
The Impact

Abstract Enterprise Resource Planning (ERP) systems are used by universities to handle the academic services and business processes while providing enhanced experience and services to students. This study begins with a background review of ERPs in higher education institutions, the impact on the business processes through optimization and the importance of critical success factors for easier implementation. Secondly, Academic Planning, a core part of the student module of ERPs for higher education, is analyzed in this paper from the prism of data integration, business process workflow, and process optimization. The issues that arise with development of a module are addressed through a case study at SEE-University. The data and business process workflows are based on an actual study by real implementation at this institution. The findings from this study will serve other universities who are in the process of implementation of an ERP to ease their development process and improve the efficiency of the services provided. Main contribution of this study is that it reduces the gap in literature and practice for issues and solutions that arise with the development of a new system, especially in higher education institutions, which in turn are very scarce in nature.

scholarly journals PENERAPAN LAYANAN KOMPUTASI AWAN UNTUK SISTEM MANAJEMEN PENGETAHUAN PADA INSTITUSI PENDIDIKAN TINGGI

2016 ◽  
Vol 1 (2) ◽  
pp. 37-45
Author(s):  
Nanag Kurnia Wahab
Keyword(s):  
Higher Education ◽  
Cloud Computing ◽  
Information System ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Implementation Strategies ◽  
Computing Services ◽  
It Implementation ◽  
Cloud Computing Services ◽  
Strategic Information System

Cloud Computing is a technology that has powerful computing resources that can be applied to many organizations with the use of dynamic scalability as a source of virtual services via the internet. Utilizing cloud-based application services offered by providers allows users to conduct business processes or information system services in the form of applications that can be accessed anywhere, anytime by stakeholders of higher education institutions. The application of a Knowledge Management System is a strategic information system that can improve competitiveness for higher education institutions. The use of cloud computing services can improve cost efficiency and IT infrastructure management processes in accordance with the standard IT implementation strategies of higher education institutions.

E-Business Efficacious Consequences The Etiquettes and the Business Decision Making

2011 ◽  
pp. 278-295
Author(s):  
Wilhelmina Djoleto
Keyword(s):  
Higher Education ◽  
United States ◽  
Decision Making ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Modern Society ◽  
The United States ◽  
The Internet ◽  
Traditionally White ◽  
Business Decision

It stands with no contention that a society without virtues and values would be a muddled one, and etiquette is a systemic rectitude that helps shape society. The once eccentric Internet now epitomises regularized modern society and has paved way for new diverse business processes and operations that necessitate critical decision making. These proliferating business processes have been termed e-business or e-commerce, both of which have been used interchangeably in the literature. We consider two groups in the United States of America – business organisations and Higher Education Institutions; specifically the different higher education systems in the United States. Traditionally white institutions are of choice, as members of the Internet society in this chapter. A reconnoitring of the etiquettes of the Internet and e-business vis-à-vis decision making is presented and readers are driven through the elements of etiquettes that govern e-business and how these impact businesses as a whole. It would not be over-amplified to state that this component of e-business is important in ways that translate into institutions’ and organisations’ efficacies. The Higher Education Institutions and organisations vary in size and ownership, each institution or organisation deals with the essence of e-etiquette and the data show direct relationships between e-etiquette, decision making and the success of organisations and institutions and e-societal members.

scholarly journals Digital Maturity of Higher Education Institutions in Bosnia and Herzegovina: Teachers’ Assessment

2021 ◽  
Vol 7 (1) ◽  
pp. 160-169
Author(s):  
Mirela Mabić ◽  
Daniela Garbin Praničević
Keyword(s):  
Higher Education ◽  
Empirical Research ◽  
Bosnia And Herzegovina ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Public Higher Education ◽  
Research Results ◽  
Creative Commons

This paper presents the research results on digital maturity in higher education institutions in Bosnia and Herzegovina (BiH). Empirical research was conducted among employees of eight public higher education institutions in spring 2020. Digital maturity was examined through seven dimensions. The results show that higher education institutions in BiH started the digitalization process more than five years ago. They have been continuously working on the digitalization of all business processes and activities. According to employees, on a scale from 1 to 5, digitalization of their higher education institutions is somewhere in the middle (between 3 and 4). The institutions have room for improvement in all dimensions. This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

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