scholarly journals Job Satisfaction and Job Performance in PT XYZ

TRIKONOMIKA ◽  
2015 ◽  
Vol 14 (2) ◽  
pp. 111
Author(s):  
Cindy Valianawaty ◽  
Eddy Madiono Sutanto
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Working Condition ◽  
Secondary Data ◽  
Primary Data ◽  
Positive Effects ◽  
Company Record ◽  
Condition Indicator ◽  
Positive Effect

This study was aimed to describe the measurements levels of job satisfaction and job performance, as well as to examine the positive effects on job satisfaction of employees performance in PT XYZ. This study used a quantitative approach, primary data which was obtained from the questionnaires to 60 employees, and secondary data from the company record, literature and previous research. The conclusion was, first, that each of individual employees had different job satisfaction. Second, the job performance was individual. Third, job satisfaction was high, working condition indicator as the highest and social service indicator as the lowest. Fourth, job performance was high, quality of work indicator as the highest, as well as cooperative and dependability indicator as the lowest. Fifth, the job satisfaction had no positive effect on job performance in PT XYZ. 

scholarly journals The Effect of Customer Satisfaction on Customers Loyalty at the Green Mart Supermarket in Namrole City

2021 ◽  
Author(s):  
M Chairul Basrun Umanailo
Keyword(s):  
Customer Satisfaction ◽  
Secondary Data ◽  
Sampling Technique ◽  
Primary Data ◽  
Literature Study ◽  
Long Time ◽  
Quality Of Products ◽  
The City ◽  
Positive Effect

This study aims to determine the effect of customer satisfaction on buyer loyalty at Green Mart in Namrolesupermarkets. This research is quantitative. This research took place in the city of Namrole with the object of research at the Green Mart Supermarket. Sources of data in this study are primary data and secondary data. The data collection techniques in this research were survey and literature study. Sampling was done by non-probability sampling with a purposive sampling technique. The data analysis in this study used regression analysis. This analysis is used to examine the effect of customer satisfaction on loyalty. The results showed that customer satisfaction has a positive effect on loyalty. This implies that, if customer satisfaction increases, loyalty also tends to increase, if a customer is satisfied with the value provided by the products sold and the services received from Supermarkets, Green Mart is very likely to become loyal customers to Supermarkets. Green Mart for a long time. However, if customer satisfaction decreases, loyalty tends to decrease. Increased customer satisfaction is influenced by several factors, including the product and quality of products sold by various stores and according to the market tastes of shop consumers, friendliness, speed of service, and ease of transactions.

scholarly journals FAKTOR-FAKTOR YANG MEMENGARUHI KESETIAAN TENAGA KERJA GENERASI Y

2018 ◽  
Author(s):  
Billy Chandra ◽  
Edi Purwanto
Keyword(s):  
Job Performance ◽  
Quantitative Research ◽  
Secondary Data ◽  
Work Life ◽  
Quality Of Work Life ◽  
Primary Data ◽  
Gen Y ◽  
Quality Of Work ◽  
Performance Factors

<p align="center"><strong><em>ABSTRACT</em></strong><strong><em>:</em></strong><em></em></p><h5><em>This research was conducted to find out what factors influenced the loyalty of Gen Y labor who worked as permanent employees and worked in Jabodetabek area. Many of the Gen Y workforce seen haven’t loyal like the previous generation that can work very long in a company. Researcher are interested to explore what factors can trigger the emergence of loyalty to appears in Gen Y. At a glance researcher consider the quality of work and job performance factors are affect the loyalty of the Gen Y labor. In this study the model used is a quantitative research model that serves to see whether there is a positive and significant relationship between the variables that affect the loyalty of Gen Y labor, such as the quality of work life and job performance. The data used in this study are primary data obtained directly through distributed questionnaires, as well as library search through journals as secondary data, to compare and examine what variables are positively affected and can affect the quality of work life and job performance so that can create loyalty.During the research, the researcher found that some variables were allegedly able to increase the loyalty of the Gen Y labor in addition to quality of work life and performance, including compensation, career development and social support that simultaneously affected this research.</em><em></em></h5><h5><em> </em></h5><p><strong><em>Keywords</em></strong><strong><em>: </em></strong><em>Loyalty, Employee, Gen Y</em></p>

scholarly journals PENGARUH KUALITAS MANAJER PAJAK TERHADAP PENGHINDARAN PAJAK DENGAN ETIKA MACHIAVELLIAN SEBAGAI PEMEDIASI

2017 ◽  
Vol 22 (3) ◽  
Author(s):  
Estralita Trisnawati ◽  
Roy Sembel ◽  
Juniati Gunawan ◽  
Waluyo Waluyo
Keyword(s):  
Manufacturing Industry ◽  
Stock Exchange ◽  
Tax Avoidance ◽  
Secondary Data ◽  
Financial Statements ◽  
Primary Data ◽  
Analysis Model ◽  
Positive Effect ◽  
Path Analysis Model

This study aims to examine the effect of tax managers' quality on tax avoidanceof manufacturing industry firms listed on the Indonesia Stock Exchange withmachiavellian ethics as intervening. Using path analysis model with WarpPLS 5.0. This study examined the primary data for tax manager qualities and machiavellian ethics obtained from 103 tax managers working in manufacturing industry firms at IDX and secondary data from financial statements for tax avoidance. There are 10 tax avoidance indicators used as a proxy. This study gives results that the quality of tax managers have a significant positive effect on Machiavellian ethics. However, machiavellian ethics can not mediate the influence of tax manager quality on tax avoidance.

scholarly journals Pengaruh Kualitas Pelayanan Administrasi Di Kantor Bpjs Kesehatan Terhadap Kepuasan Peserta Jaminan Kesehatan Nasional (JKN-KIS) Di Kabupaten Wajo

2020 ◽  
Vol 1 (1) ◽  
pp. 163-175
Author(s):  
Sri Wahyuni ◽  
Abdul Rahman Mus ◽  
Mahfudnurnajamuddin Mahfudnurnajamuddin
Keyword(s):  
Health Insurance ◽  
National Health Insurance ◽  
National Health ◽  
Physical Appearance ◽  
Secondary Data ◽  
Primary Data ◽  
Administrative Services ◽  
Units Of Analysis ◽  
Positive Effect

Penelitian ini dilakukan dengan menggunakan pendekatan survei dan menyebar kuesioner untuk menganalisis fakta dan data-data yang menunjang keterangan yang diperlukan untuk mendukung pembahasan penelitian. Sedangkan jenis penelitian adalah obsevasional analitik yaitu menganalisis pengaruh kehandalan, ketanggapan, empati, jaminan, dan tampilan fisik terhadap kepuasan peserta JKN-KIS. Tujuan penelitian ini adalah untuk mengetahui dan menganalisis pengaruh kualitas pelayanan administrasi terhadap kepuasan peserta Jaminan Kesehatan Nasional (JKN-KIS) di Kabupaten Wajo. Data yang digunakan adalah data primer dan data sekunder. Populasi atau universe yakni jumlah keseluruhan dari unit analisis yang ciri-cirinya akan diduga. Dalam penelitian ini populasi terdiri dari keseluruhan peserta Jaminan Kesehatan Nasional (JKN-KIS) di Kabupaten Wajo. Hasil penelitian menunjukkan bahwa Variabel kehandalan, ketanggapan, empati, dan jaminan berpengaruh signifikan dan positif terhadap kepuasan peserta JKN-KIS di Kabupaten Wajo, sedangkan Variabel tampilan fisik berpengaruh tidak signifikan terhadap kepuasan peserta JKN-KIS di Kabupaten Wajo, artinya tampilan fisik belum mampu meningkatkan secara signifikan kepuasan peserta JKN-KIS di Kabupaten Wajo. This research was conducted using a survey approach and distributing questionnaires to analyze facts and data that support the information needed to support the research discussion. While the type of research is observational analytic, namely analyzing the effect of reliability, responsiveness, empathy, assurance, and physical appearance on the satisfaction of JKN-KIS participants. The purpose of this study was to determine and analyze the effect of the quality of administrative services on the satisfaction of participants in the National Health Insurance (JKN-KIS) in Wajo Regency. The data used are primary data and secondary data. Population or universe, namely the total number of units of analysis whose characteristics will be estimated. In this study the population consisted of the entire National Health Insurance (JKN-KIS) participants in Wajo Regency.The results showed that the variables of reliability, responsiveness, empathy, and assurance had a significant and positive effect on the satisfaction of JKN-KIS participants in Wajo Regency, while the physical appearance variables had no significant effect on the satisfaction of JKN-KIS participants in Wajo Regency, meaning that physical appearance had not been able to improve JKN-KIS participant in Wajo District satisfaction significantly.

scholarly journals PENGARUH KESELAMATAN, KESEHATAN DAN KEDISIPLINAN KERJA TERHADAP KINERJA KARYAWAN BAGIAN WORKSHOP PT. IRADAH DELAPAN

MANAJERIAL ◽  
2018 ◽  
Vol 4 (2) ◽  
pp. 36
Author(s):  
MUHAMMAD RAFSANJANI ROMADHON
Keyword(s):  
Human Resources ◽  
Employee Performance ◽  
Population Data ◽  
Primary Data ◽  
Survey Method ◽  
Significant Positive Effect ◽  
Work Safety ◽  
Positive Effects ◽  
Positive Effect

Efforts to improve the quality of human resources, the main source of human companies need to be done well, directed, and planned, so that companies can compete fairly with other companies, given the future competition between companies will be more stringent. Human resources are able to compete with competitors or with business partners the only company that has the quality of human resources. The research objective was to determine the effect of work safety, health and work discipline on the performance of employees of PT. Eight Iradah Workshop Division. This study uses a survey method using primary data obtained from the questionnaire. The sample in this study was 57 PT. Eight Iradah Workshop Division. Samples taken using saturated sampling are sampling techniques based on the total population. Data were analyzed using multiple linear regression. The results showed that: (1) Work Safety had a significant positive effect on employee performance. (2) Health Work has no effect which has a significant positive effect on employee performance. (3) Discipline of significant positive effects on employee performance.

scholarly journals PENGARUH MOTIVASI INTRINSIK, KOMPETENSI AUDITOR DAN KEPUASAN KERJA TERHADAP KINERJA AUDITOR EKSTERNAL (SURVEI PADA AUDITOR BPK-RI PERWAKILAN PROVINSI SULAWESI UTARA)

2018 ◽  
Vol 13 (02) ◽  
Author(s):  
Iriany Neghe ◽  
Jullie Sondakh ◽  
Meily Kalalo
Keyword(s):  
Job Satisfaction ◽  
Intrinsic Motivation ◽  
Financial Statements ◽  
Primary Data ◽  
Quality Of Work ◽  
North Sulawesi ◽  
External Auditor ◽  
Work Done ◽  
Positive Effect

Auditor’s performance is an important thing in order to reflect the quality of work done by auditor in conducting the examination of financial statements objectively. This research is aimed to determine the influence of intrinsic motivation, competence of auditor and job satisfaction on external auditor’s performance. Sample on this research are auditors that work in Indonesia’s Supreme Audit Institution Representative of North Sulawesi Province. The data in this research is primary data that collected by using questionnaires given to auditors. The method of analysis that used to test the hypothesis is multiple regression analysis using SPSS version 23. The result showed that intrinsic motivation has a positive effect on external auditor’s performance, auditor’s competence has a positive effect on external auditor’s performace, job satisfaction has a positive effect on external auditor’s performance. Beside that, intrinsic motivation, auditor’s competence and job satisfaction simultaneously effect the external auditor’s performance.  Keywords: Intrinsic Motivation, Auditor’s competence, Job Satisfaction, External Auditor Performance.

scholarly journals Value of the Electronic Medical Record for Hospital Care: Update From the Literature

10.2196/26323 ◽  
2021 ◽  
Vol 23 (12) ◽  
pp. e26323
Author(s):  
Aykut Uslu ◽  
Jürgen Stausberg
Keyword(s):  
Health Care ◽  
Hospital Care ◽  
Health Care Systems ◽  
Secondary Data ◽  
Electronic Records ◽  
Primary Data ◽  
Care Systems ◽  
Positive Effect ◽  
Reduction Of Costs

Background Electronic records could improve quality and efficiency of health care. National and international bodies propagate this belief worldwide. However, the evidence base concerning the effects and advantages of electronic records is questionable. The outcome of health care systems is influenced by many components, making assertions about specific types of interventions difficult. Moreover, electronic records itself constitute a complex intervention offering several functions with possibly positive as well as negative effects on the outcome of health care systems. Objective The aim of this review is to summarize empirical studies about the value of electronic medical records (EMRs) for hospital care published between 2010 and spring 2019. Methods The authors adopted their method from a series of literature reviews. The literature search was performed on MEDLINE with “Medical Record System, Computerized” as the essential keyword. The selection process comprised 2 phases looking for a consent of both authors. Starting with 1345 references, 23 were finally included in the review. The evaluation combined a scoring of the studies’ quality, a description of data sources in case of secondary data analyses, and a qualitative assessment of the publications’ conclusions concerning the medical record’s impact on quality and efficiency of health care. Results The majority of the studies stemmed from the United States (19/23, 83%). Mostly, the studies used publicly available data (“secondary data studies”; 17/23, 74%). A total of 18 studies analyzed the effect of an EMR on the quality of health care (78%), 16 the effect on the efficiency of health care (70%). The primary data studies achieved a mean score of 4.3 (SD 1.37; theoretical maximum 10); the secondary data studies a mean score of 7.1 (SD 1.26; theoretical maximum 9). From the primary data studies, 2 demonstrated a reduction of costs. There was not one study that failed to demonstrate a positive effect on the quality of health care. Overall, 9/16 respective studies showed a reduction of costs (56%); 14/18 studies showed an increase of health care quality (78%); the remaining 4 studies missed explicit information about the proposed positive effect. Conclusions This review revealed a clear evidence about the value of EMRs. In addition to an awesome majority of economic advantages, the review also showed improvements in quality of care by all respective studies. The use of secondary data studies has prevailed over primary data studies in the meantime. Future work could focus on specific aspects of electronic records to guide their implementation and operation.

scholarly journals Value of the Electronic Medical Record for Hospital Care: Update From the Literature (Preprint)

2020 ◽  
Author(s):  
Aykut Uslu ◽  
Jürgen Stausberg
Keyword(s):  
Health Care ◽  
Hospital Care ◽  
Health Care Systems ◽  
Secondary Data ◽  
Electronic Records ◽  
Primary Data ◽  
Care Systems ◽  
Positive Effect ◽  
Reduction Of Costs

BACKGROUND Electronic records could improve quality and efficiency of health care. National and international bodies propagate this belief worldwide. However, the evidence base concerning the effects and advantages of electronic records is questionable. The outcome of health care systems is influenced by many components, making assertions about specific types of interventions difficult. Moreover, electronic records itself constitute a complex intervention offering several functions with possibly positive as well as negative effects on the outcome of health care systems. OBJECTIVE The aim of this review is to summarize empirical studies about the value of electronic medical records (EMRs) for hospital care published between 2010 and spring 2019. METHODS The authors adopted their method from a series of literature reviews. The literature search was performed on MEDLINE with “Medical Record System, Computerized” as the essential keyword. The selection process comprised 2 phases looking for a consent of both authors. Starting with 1345 references, 23 were finally included in the review. The evaluation combined a scoring of the studies’ quality, a description of data sources in case of secondary data analyses, and a qualitative assessment of the publications’ conclusions concerning the medical record’s impact on quality and efficiency of health care. RESULTS The majority of the studies stemmed from the United States (19/23, 83%). Mostly, the studies used publicly available data (“secondary data studies”; 17/23, 74%). A total of 18 studies analyzed the effect of an EMR on the quality of health care (78%), 16 the effect on the efficiency of health care (70%). The primary data studies achieved a mean score of 4.3 (SD 1.37; theoretical maximum 10); the secondary data studies a mean score of 7.1 (SD 1.26; theoretical maximum 9). From the primary data studies, 2 demonstrated a reduction of costs. There was not one study that failed to demonstrate a positive effect on the quality of health care. Overall, 9/16 respective studies showed a reduction of costs (56%); 14/18 studies showed an increase of health care quality (78%); the remaining 4 studies missed explicit information about the proposed positive effect. CONCLUSIONS This review revealed a clear evidence about the value of EMRs. In addition to an awesome majority of economic advantages, the review also showed improvements in quality of care by all respective studies. The use of secondary data studies has prevailed over primary data studies in the meantime. Future work could focus on specific aspects of electronic records to guide their implementation and operation.

The Effects of Positive Affect, Person-Job Fit, and Well-being on Job Performance

2014 ◽  
Vol 42 (9) ◽  
pp. 1537-1547 ◽  
Author(s):  
Yi-Chang Lin ◽  
Chien Yu ◽  
Chin-Cheh Yi
Keyword(s):  
Job Performance ◽  
Positive Affect ◽  
Well Being ◽  
Insurance Companies ◽  
Job Fit ◽  
Team Members ◽  
Positive Effects ◽  
Performance Results ◽  
Positive Effect

Our aims in this study were to examine the positive affect and person-job fit of team members and the effect of their sense of well-being on their job performance. Participants were 212 employees of 10 life insurance companies in Taiwan. We developed a survey to measure employees' positive affect, person-job fit, well-being, and job performance. Results showed that the employees' positive affect had a positive effect on both their sense of well-being and job performance, there was a highly significant positive correlation between person-job fit and well-being, and both well-being and person-job fit had positive effects on job performance. In addition, individuals' positive affect may have directly affected the quality of their job performance and well-being through the indirect effect of the quality of job performance, and person-job fit may have directly affected the quality of job performance, and indirectly affected the quality of job performance through well-being. Therefore, we suggested that managers should emphasize employee positive affect to increase individual employee sense of well-being, thus synchronizing job demands and individual capabilities to improve job performance.

Employee Engagement Dan Stress Kerja Pengaruhnya Terhadap Kepuasan Kerja Dan Turnover Intention di Aman Villas Nusa Dua – Bali

2020 ◽  
Vol 2 (1) ◽  
pp. 60-79
Author(s):  
Wayan Arya Paramarta ◽  
Ni Putu Kurnia Darmayanti
Keyword(s):  
Job Satisfaction ◽  
Employee Engagement ◽  
Work Stress ◽  
Turnover Intention ◽  
Secondary Data ◽  
Qualitative And Quantitative ◽  
Library Research ◽  
Analysis Technique ◽  
Negative Effect ◽  
Positive Effect

The aims of this study was to explain the effect of employee engagement and work stress on job satisfaction and turnover intention at Aman Villas Nusa Dua-Bali. The type of data used in this study is qualitative and quantitative data, with data sources namely primary and secondary data. Data collection method is interview, distributing questionnaires to respondents and library research, while the data analysis technique used Smart PLS 3.2.8. The results of this study showed that employee engagement had a positive effect and significant on job satisfaction, work stress had a negative effect but not significant on job satisfaction, employee engagement had a negative effect and significant on turnover intention, work stress had a positive effect and significant on turnover intention, job satisfaction had a negative effect but not significant on turnover intention, employee engagement had a positive effect but not significant on turnover intention trough job satisfaction, work stress had a positive effect but not significant on turnover intention trough job satisfaction at Aman Villas Nusa Dua-Bali.

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