scholarly journals Strategi Pemasaran Digital Pariwisata Berbasis Budaya Pemerintah Kota Surakarta (Studi Kasus Batik Solo TV di Instagram)

2021 ◽  
Vol 7 (1) ◽  
pp. 45-61
Author(s):  
Ivanovich Aldino
Keyword(s):  
Social Media ◽  
Content Management ◽  
City Government ◽  
Study Approach ◽  
Digital Era ◽  
Promotion System ◽  
City Tourism ◽  
Media Platform ◽  
New Perspective

Penelitian ilmiah terkait promosi digital dalam bidang pariwisata kota dibutuhkan untuk memberikan edukasi pentingnya perancangan sistem promosi di era digital. Studi kasus pada Batik Solo TV ini membahas dan menganalisis berbagai faktor yang memengaruhi capaian konten promosi digital yang diunggah akun resmi Pemerintah Kota Surakarta dalam platform media sosial. Rumusan penelitian ini mengulas strategi yang dilakukan pengelola Solo Batik TV dalam merancang konten dan bekerja sama dengan pengelola event kebudayaan di Kota Surakarta. Penelitian ini juga menguji konten promosi digital Solo Batik TV dengan sudut pandang follower akun media sosial pemerintah kota. Penulis menggunakan metode penelitian deskriptif kualitatif dengan pendekatan studi kasus, bertujuan mengetahui teknik penerapan konten audio visual untuk meningkatkan hasil capaian dari kegiatan kebudayaan Kota Surakarta. Penelitian ini menunjukkan bagaimana pengelola Solo Batik TV mengelola konten promosi digital wisata kota. Sehingga hasil penelitian bisa memberikan pandangan baru dalam implementasi manajemen khususnya pada bidang pengelolaan konten audio visual untuk promosi digital wisata kota. Tourism Digital Marketing Strategy Based on the Culture of the Surakarta City Government (Case Study Batik Solo TV on Instagram) ABSTRACT Scientific research in digital promotion for city tourism is paramount to educate the importance of promotion system design in the digital era. A case studies Solo Batik TV analyzing and discussing factors concerning achieved digital promotion content uploaded by official Surakarta’s Government account on the social media platform. This research reviews strategy used by Solo Batik TV management in designing content and collaboration with other cultural affairs agencies in Surakarta. This thesis also tested Solo Batik TV digital promotion content from the city’s social media follower perspective. The researcher used a qualitative descriptive research method with a case study approach to better understand the usage of audiovisual content to increase performance from cultural events in Surakarta. This research shows how Solo Batik TV manages the city’s digital promotion content. This research aims to give a new perspective in the management implementation, notably in the audiovisual content management for city digital tourism promotion.  

Wikipedia: Medium and Model of Collaborative Public Diplomacy

2015 ◽  
Vol 10 (4) ◽  
pp. 396-419
Author(s):  
Caitlin Byrne ◽  
Jane Johnston
Keyword(s):  
Social Media ◽  
Public Diplomacy ◽  
Collective Agency ◽  
Policy Outcomes ◽  
Case Study Approach ◽  
Social Media Platform ◽  
Study Approach ◽  
Media Platform ◽  
Progressive Agenda

Public diplomacy is an inherently social endeavour, engaging public audiences at home and abroad to shape perceptions and influence foreign policy outcomes. Social media has a part to play in this, with sites such as Facebook and Twitter gaining visibility and traction as ‘must-have’ tools for public diplomacy 2.0. This article casts light on the less visible but pervasive social media platform of Wikipedia. Taking a case-study approach, the article posits that Wikipedia holds a dual relevance for public diplomacy 2.0: first as a medium; and second, as a model for public diplomacy’s evolving process. Exploring Wikipedia’s folksonomy, crowd-sourced through intense and organic collaboration, provides insights into the potential of collective agency and symbolic advocacy. The article’s findings highlight the limitations within current approaches towards public diplomacy 2.0, and offer new approaches for public diplomacy’s more progressive agenda.

scholarly journals KEBERLANJUTAN JURNALISTIK SEHAT DI ERA KONVERGENSI DARING SUARASURABAYA.NET DENGAN PENDEKATAN ENGAGEMENT PYRAMID

2019 ◽  
Vol 5 (02) ◽  
pp. 177
Author(s):  
Anak Agung Istri Prihandari Satvikadewi ◽  
Irmasanthi Danadharta ◽  
Bambang Aprianto
Keyword(s):  
Social Media ◽  
News Media ◽  
High Speed ◽  
Online Journalism ◽  
Case Study Method ◽  
Digital Era ◽  
Media Platform ◽  
The Media ◽  
The Creation

<p>ABSTRACT</p><p>The approach of engagement pyramid, which is a response to the increasingly complex relations between consumers and producers in the digital era, offers a solution so that the sustainability of an organization, product or a particular brand can be maintained, through one key concept: engagement. Applying the approach of the engagement pyramid in online journalism enables the creation of a healthy journalistic process, because the demands of high speed verification and curation procedure of the news or other journalistic products can still be fulfilled through the stages of engagement. The stages of engagement include watching, sharing, commenting, producing and curating. This article is a summary of research on the application of engagement pyramid in the news media portal http://suarasurabaya.net. With the case study method, Suara Surabaya dot Net was chosen as a subject based on meeting criteria as convergent media. As a result, the pyramid engagement approach has implications for the continuity of good relations between the media and listeners, which also have consequences on the structure of the writings as the product of online journalism, considering that media platform used (radio, portal, social media and micro blogging) each has specific characteristics.</p><p><strong>Keywords: Engagement Pyramid, Healthy Journalistic, Online Convergence, Suarasurabaya.net.</strong></p><p>ABSTRAK</p><p>Pendekatan engagement pyramid yang merupakan respon terhadap semakin kompleksnya relasi antara produsen di era digital dan konsumen, menawarkan jalan tengah agar keberlanjutan sebuah organisasi, produk maupun brand dapat terjaga, melalui satu konsep kunci yaitu keterlibatan. Pendekatan piramida keterlibatan dalam jurnalisme daring memungkinkan terciptanya proses jurnalistik yang sehat, karena meskipun dalam tuntutan kecepatan yang tinggi, verifikasi dan kurasi berita atau produk jurnalistik lainnya tetap tetap bisa dilakukan melalui tahap-tahap keterlibatan. Tahap-tahap keterlibatan tersebut meliputi watching, sharing, commenting, producing dan currating. Artikel ini merupakan ringkasan dari penelitian tentang penerapan engagement pyramid di media portal berita http://suarasurabaya.net. Dengan metode studi kasus, Suara Surabaya dot Net dipilih sebagai subjek berdasarkan pemenuhan kriteria sebagai media konvergen. Hasilnya, pendekatan engagement pyramid selain berimplikasi pada keberlanjutan hubungan baik antara media dengan pendengar juga berkonsekuensi pada struktur penulisan produk jurnalistik, mengingat masing-masing platform media yang digunakan (radio, portal, media sosial dan micro blogging) memiliki karakteristik yang spesifik.</p><p><strong>Kata Kunci: Engagement Pyramid, Jurnalistik Sehat, Konvergensi Daring, Suarasurabaya.net.</strong></p>

Socio-Semantic Processes in Social Actors Representation: A Case Study of “Ya-Sin”

2017 ◽  
Vol 15 (2) ◽  
pp. 145-169
Author(s):  
Roghayeh Farsi
Keyword(s):  
Case Study Approach ◽  
Academic Field ◽  
Social Actors ◽  
Study Approach ◽  
Wide Range ◽  
New Perspective ◽  
Linear Nature ◽  
Do So ◽  
Semantic Processes

AbstractThe academic field of Qurʾānic Studies employs a wide range of approaches, each one of which helps to open up a new perspective on the Qurʾānic text. The Holy Book was revealed to guide people; it is thus of relevance to all aspects of people’s lives. This article focuses on the way social actors are represented in one Meccansūra, entitled “Ya-Sin”, and employs a case-study approach to do so. The analysis carried out includes the socio-semantic processes that thesūrauses in order to represent social actors either by behavior (action) or meaning (reflection), and it also analyzes the actors as they are represented in processes such as activation and passivation. The methodology adopted is eclectic and analytic. It is a hybrid of Swales’ move analysis, El-Awa’s identification of shift-markers, and Halliday’s and Van Leeuwen’s theories of social actor representation. This study shows how such an analysis can contribute to understanding the apparently fragmented and non-linear nature of “Ya-Sin”.

Sports Journalism: Self-Censorship, Ethics and Lived Experience in the Digital Era.

2020 ◽  
Author(s):  
◽  
Tom Bradshaw
Keyword(s):  
Social Media ◽  
Digital Media ◽  
Ethical Issues ◽  
Theoretical Perspective ◽  
Professional Experience ◽  
Homogeneous Sample ◽  
Sports Journalism ◽  
Digital Era ◽  
Qualitative Approaches

This thesis examines the major ethical issues experienced by UK sports journalists in the course of their practice in the modern digital media landscape, with a particular focus on selfcensorship. In tandem, it captures the lived professional experience of sports journalists in the digital era. My own professional experience is considered alongside the experiences of interviewees and diary-keepers. Initially, an exploratory case study of the work of investigative journalist David Walsh is used to highlight key ethical issues affecting sports journalism. A Kantian deontological theoretical perspective is articulated and developed. Qualitative approaches, specifically Interpretative Phenomenological Analysis and autoethnography, are then used to provide an original analysis of the research objectives, enhanced by philosophical analysis. Ten in-depth, semi-structured interviews are conducted with a homogeneous sample of UK sports journalists, while diaries kept by three different journalists provide another seam of data. Reflective logs of my own work as a sports journalist provide the basis for autoethnographic data. The main log runs for two-and-half years (2016- 19) with a separate additional log covering the 2019 Rugby World Cup in Japan. The semistructured interviews, diaries, autoethnography and case study are synthesized. The thesis explores how social media has introduced a host of ethical issues for sports journalists, not least the handling of abuse directed at them. Social media emerges as a double-edged sword. One of its most positive functions is to raise the standard of some journalists’ output due to the greater scrutiny that reporters feel they are under in the digital era, but at its worst it can be a platform for grotesque distortion and for corrupting sports journalists’ decision-making processes. Self-censorship of both facts and opinions emerges as a pervasive factor in sports journalism, a phenomenon that has been intensified by the advent of social media. Sports journalists show low engagement with codes of conduct, with the research suggesting that participants are on occasion more readily influenced by self-policing dynamics. This project captures vividly sports journalists’ personal involvement and emotional investment in their work, and reconsiders the ‘toy department’-versus-watchdog classification of sports journalists. The thesis concludes with recommendations for industry, including the introduction of formal support for sports journalists affected by online abuse.

Analysis of Social Media Instagram Effectivity in Hotel Industries (A Case Study Approach)

2021 ◽  
Author(s):  
Yohannes Kurniawan ◽  
Geraldio Claudrel Caesar ◽  
William Putra Maliki ◽  
Karen Christabel ◽  
Norizan Anwar ◽  
...  
Keyword(s):  
Social Media ◽  
Case Study Approach ◽  
Study Approach

scholarly journals Game Changer: A Case Study of Social-Media Strategy in Big Ten Athletic Departments

2014 ◽  
Vol 7 (4) ◽  
pp. 516-532 ◽  
Author(s):  
Makayla Hipke ◽  
Frauke Hachtmann
Keyword(s):  
Social Media ◽  
Athletic Departments ◽  
Traditional Media ◽  
Big Ten ◽  
Study Approach ◽  
The Social ◽  
Depth Interviews ◽  
Social Media Strategy ◽  
Game Changer

This study used a case-study approach to develop an understanding of how social-media strategy is developed and deployed in Big Ten Conference athletic departments and to explore the issues associated with it. Based on in-depth interviews with department officials, the following 6 themes emerged: connecting with target audiences, varied approaches in coordination of postings, athletic communications as content gatekeepers, desire to incorporate sponsors and generate revenue, focusing on building fan loyalty through engagement, and challenges of negativity and metrics. The social-media strategy in Big Ten Conference athletic departments appears to be driven by athletic communications/sports information departments as opposed to marketing departments. The greatest benefit of social media has been the ease of engagement and instantaneous connection between fans and the teams they love, which can lead to building greater loyalty to a team. Some of the challenges departments face include having to deal with the reality of crises and negative attention around programs more quickly than with traditional media and to measure social-media success accurately.

scholarly journals Managing brand presence through social media: the case of UK football clubs

2014 ◽  
Vol 24 (2) ◽  
pp. 181-204 ◽  
Author(s):  
Jeff McCarthy ◽  
Jennifer Rowley ◽  
Catherine Jane Ashworth ◽  
Elke Pioch
Keyword(s):  
Social Media ◽  
Web Sites ◽  
Short Term ◽  
Content Type ◽  
Study Approach ◽  
Football Clubs ◽  
Multiple Case ◽  
Community Growth ◽  
Further Development

Purpose – The purpose of this paper is to contribute knowledge on the issues and benefits associated with managing brand presence and relationships through social media. UK football clubs are big businesses, with committed communities of fans, so are an ideal context from which to develop an understanding of the issues and challenges facing organisations as they seek to protect and promote their brand online. Design/methodology/approach – Due to the emergent nature of social media, and the criticality of the relationships between clubs and their fans, an exploratory study using a multiple case study approach was used to gather rich insights into the phenomenon. Findings – Clubs agreed that further development of social media strategies had potential to deliver interaction and engagement, community growth and belonging, traffic flow to official web sites and commercial gain. However, in developing their social media strategies they had two key concerns. The first concern was the control of the brand presence and image in social media, and how to respond to the opportunities that social media present to fans to impact on the brand. The second concern was how to strike an appropriate balance between strategies that deliver short-term revenue, and those that build longer term brand loyalty. Originality/value – This research is the first to offer insights into the issues facing organisations when developing their social media strategy.

scholarly journals VALUE CO-CREATION THROUGH SOCIAL MEDIA: A CASE STUDY OF A START-UP COMPANY

2019 ◽  
Vol 20 (1) ◽  
pp. 1-19 ◽  
Author(s):  
Junic Kim ◽  
Hwanho Choi
Keyword(s):  
Social Media ◽  
Value Creation ◽  
Small Businesses ◽  
Start Up ◽  
Media Platform ◽  
Social Media Tools ◽  
Start Ups ◽  
The Relationship ◽  
Social Media Strategy

This research examines social media users’ value-creation processes and the drivers of a start-up company’s successful social media strategy. This research primarily aims to understand start-ups’ effective utilization of social media and value co-creation processes. Although utilizing social media has become key for many organizations, start-ups and small businesses often suffer from a lack of understanding and knowledge of the utilization of social media tools. Therefore, this article uses a case study on the relationship between a social media platform and users’ value co-creation to offer a conceptual framework for start-ups to consider in utilizing social media. Our research reveals that four core drivers of social media success include experience, satisfaction, expression, and sharing ability. Each of these drivers in turn contains conditions for understanding users’ value-creation process and the creation of drivers for successful social media strategies. The research contributes to literature by providing a detailed review of users’ value co-creation as a part of a start-up’s successful social media strategy.

Adoption strategies of social media in B2B firms: a multiple case study approach

2018 ◽  
Vol 33 (5) ◽  
pp. 730-743 ◽  
Author(s):  
Maryam Lashgari ◽  
Catherine Sutton-Brady ◽  
Klaus Solberg Søilen ◽  
Pernilla Ulfvengren
Keyword(s):  
Social Media ◽  
Multinational Corporations ◽  
Multiple Case Study ◽  
Communication Strategy ◽  
Case Study Approach ◽  
Content Type ◽  
Study Approach ◽  
Study Results ◽  
Multiple Case

PurposeThe purpose of this study is to clarify business-to-business (B2B) firms’ strategies of social media marketing communication. The study aims to explore the factors contributing to the formation and adoption of integration strategies and identify who the B2B firms target.Design/methodology/approachA multiple case study approach is used to compare four multinational corporations and their practices. Face-to-face interviews with key managers, and extensive readings and observations of the firms’ websites and social media platforms have been conducted.FindingsThe study results in a model, illustrating different processes of selection, adoption and integration involved in the development of social media communication strategy for B2B firms. Major factors involved in determining the platform type, and strategies used within different phases and processes are identified.Research limitations/implicationsAs the chosen methodology may limit generalizability, further research is encouraged to test the model within a B2B context especially within small and medium enterprises as only large multinational corporations were investigated in this study.Practical implicationsThe paper provides insight into how B2B marketers can align social media with their firms’ goals through the strategic selection of platforms to reach the targeted audience and communicate their message.Originality/valueThe study uncovers the benefits gained by B2B firms’ through interaction with individuals on social media. This is a significant contribution as the value of such interaction was previously undefined and acted as a barrier for adopting social media in some B2B firms.

Calm the farm or incite a riot? Animal activists and the news media: A public relations case study in agenda-setting and framing

2021 ◽  
pp. 2046147X2110551
Author(s):  
Deborah K Williams ◽  
Catherine J Archer ◽  
Lauren O’Mahony
Keyword(s):  
Social Media ◽  
Public Relations ◽  
News Media ◽  
Direct Action ◽  
Strategic Communication ◽  
Front Page ◽  
Primary Producers ◽  
News Reporting ◽  
Study Approach

The ideological differences between animal activists and primary producers are long-standing, existing long before the advent of social media with its widespread communicative capabilities. Primary producers have continued to rely on traditional media channels to promote their products. In contrast, animal activists have increasingly adopted livestreaming on social media platforms and ‘direct action’ protest tactics to garner widespread public and media attention while promoting vegetarianism/veganism, highlighting issues in animal agriculture and disrupting the notion of the ‘happy farm animal’. This paper uses a case study approach to discuss the events that unfolded when direct action animal activists came into conflict with Western Australian farmers and businesses in 2019. The conflict resulted in increased news reporting, front-page coverage from mainstream press, arrests and parliamentary law changes. This case study explores how the activists’ strategic communication activities, which included livestreaming their direct actions and other social media tactics, were portrayed by one major Australian media outlet and the farmers’ interest groups’ reactions to them.

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