Kajian Tentang Fasilitas Sisi Darat Bandara Ngurah Rai

WARTA ARDHIA ◽  
2009 ◽  
Vol 35 (4) ◽  
pp. 162-192
Author(s):  
Ataline Muliasari
Keyword(s):  
Requirements Engineering ◽  
Economic Activity ◽  
Quality Of Services ◽  
Traffic Density ◽  
General Picture ◽  
Technical Requirements

Ngurah Rai Airport, Denpasar can be categorized as a gate economic activity nationally and internationally. This is because the Ngurah Rai Airport, Denpasar, Bali Island which lies an icon of tourism in Indonesia. Most foreign tourists in Indonesia chose Bali as their holiday destination. Traffic density of international flights at Ngurah Rai Airport, of course, needs to be balanced quality of the facilities the land (land side). These needs to be a top prioriy for quality of services and facilities available in the departure terminal and the international arrivals at Ngurah Rai Airport became a general picture of the culture in Bali and tourism traffic in Indonesia, Therefore, the quality of services and facilities at the airport is to note whether it is in Ecordance with The density of the number of passengers coming maupum left. From the results of the analysis showed that some land side facilities for passengers on international flights need to be a development priority by referring to SKEP/77/VI/2005 About Technical Requirements Engineering Facilities Operation Airport.

scholarly journals STUDI PERENCANAAN TEBAL PERKERASAN KONSTRUKSI JALAN RAYA (MENGGUNAKAN METODE BINA MARGA) PADA RUAS JALAN UMASUKAER DI KABUPATEN MALAKA

2019 ◽  
Vol 2 (1) ◽  
pp. 75
Author(s):  
Philipus Resato Nahak ◽  
Yosef Cahyo ◽  
Sigit Winarto
Keyword(s):  
Road Construction ◽  
Traffic Volume ◽  
Traffic Density ◽  
The Road ◽  
Technical Requirements ◽  
Road Section ◽  
Road Capacity ◽  
Data Survey ◽  
Pavement Thickness

The increase in traffic volume will cause a decrease in service due to decreased road capacity due to an increase in side constraints and due to the increase in traffic volume itself, which will ultimately cause the level of road saturation to increase. The situation occurred in the Umasukaer road section of the Malacca Regency. Therefore it is necessary to address improvements in the quality of the road in order to meet the feasibility of transportation facilities by taking into account the existing technical requirements. The results of planning found that through the 2015 LHR survey data with a prediction of an increase in traffic density of 6% per year, the LHR was obtained with a planned age of 7 years = 2540.7 vehicles/day/department and a 20-year plan life LHR = 5419.1 ked/day / major. The results of a gradual construction planning pavement study can be concluded that the planning model that has been designed is effective in strengthening road construction in accordance with existing technical requirements and efficient in terms of financing. The final results of gradual construction pavement thickness results are: Ashburton thickness (MS 744) = 8 cm, Ashburton (MS 744) = 13 cm, broken stone (CBR 100) = 20 cm, Sirtu (CBR 50) = 10 cm and CBR subgrade 5%. Pertambahan volume lalu lintas akan menyebabkan penurunan layanan diakibatkan menurunnya kapasitas jalan karena adanya peningkatan hambatan samping maupun karena beratambahnya volume lalu lintas itu sendiri yang pada akhirnya akan meyebabkan tingkat kejenuhan jalan meningkat. Keadaan tersebut terjadi ruas jalan Umasukaer Kabupaten Malaka, oleh karena itu perlu adanya penanganan perbaikan kualitas jalan agar memenuhi segi kelayakan sarana transportasi dengan memperhatikan syarat-syarat teknik yang ada. Hasil perencanaan didapatkan bahwa melalui data survey LHR tahun 2015 dengan prediksi peningkatan kepadatan lalu lintas sebesar 6% pertahun maka didapatkan LHR dengan umur rencana 7 tahun = 2540,7 kend/hr/jurusan dan LHR umur rencana 20 tahun = 5419,1 ked/hr/jurusan. Hasil studi perencanaan perkerasan konstruksi bertahap dapat diambil kesimpulan bahwa model perencaaan yang telah dirancang efektif dalam memperkerasa konstruksi jalan sesuai dengan syarat teknis yang ada serta efisien dalam hal pembiayaan. Hasil akhir tebal perkerasan konstruksi bertahap diperoleh hasil: Ketebalan Asbuton (MS 744) = 8 cm, Asbuton (MS 744) = 13 cm, batu pecah (CBR 100) = 20 cm, Sirtu (CBR 50) = 10 cm dan CBR tanah dasar 5%.

scholarly journals Implementation of a Unified Billing System in Housing and Communal Services

2020 ◽  
Vol 6 (6) ◽  
pp. 205-210
Author(s):  
O. Mamanazarov ◽  
D. Inoyatova
Keyword(s):  
Best Practices ◽  
Public Services ◽  
International Experience ◽  
Quality Of Services ◽  
Billing System ◽  
Technical Requirements ◽  
Program Support ◽  
Regional Authorities ◽  
Modern Russian

In this article, the main topics and goals of the work such as the study of billing systems of public services and the development of requirements, determining the needs in the system being created, analyzing the world’s best practices for combining all public services in one information field, determining ways to create a complex of unified billing system taking into account common technical requirements for billing systems, determining ways to develop and update the software to improve the quality of services to consumers in a single billing system are widely revealed. It is also worth noting that in this article, based on the study of modern Russian and international experience in implementing and improving a unified billing system in the industry of housing and communal services analyzed the existing barriers and the development of the industry, describes the main opportunities and promising areas of program support, organizational-economic and administrative measures to improve accessibility and improve housing and utilities and minimize utility costs of the population. Specific directions for Federal and international regional authorities to increase the investment attractiveness of innovative housing and communal services and the transition of this industry to an innovative vector of development are proposed.

scholarly journals Characteristics of industries determining high differentiation of wages in Russia

POPULATION ◽  
2021 ◽  
Vol 24 (3) ◽  
pp. 162-174
Author(s):  
Mairash Toksanbaeva ◽  
Raisa Popova
Keyword(s):  
Minimum Wage ◽  
Economic Activity ◽  
Economic Situation ◽  
Quality Of Services ◽  
Wage Differences ◽  
Information And Communication ◽  
Administrative Regulation

The problem of reducing the differentiation of wages in Russia does not lose its relevance. The fund ratio is constantly decreasing, but still exceeds world standards. Its reduction due to growth of the minimum wage has already gone beyond acceptable boundaries. Beyond them, the qualifying wage differences decrease. Currently, they have already begun to contradict one of the fundamental functions of remuneration, namely the incentive function. This raises the question of finding opportunities to reduce the ratio of funds at the expense of wages in the 10th decile of the distribution. Wages in this decile were studied by industry (types of economic activity). Industries in which earnings in the 10th decile are higher than the average for the decile are selected for analysis. These industry earnings affect the value of the fund ratio, limiting its decline. The characteristics of the selected industries are reviewed. These are qualifications of personnel, financial and economic situation of enterprises, their form of ownership, and sectoral coefficient of funds. It has been established that the value of the fund ratio exceeding world standards is, in all likelihood, provided mainly by three industries. These include activities in the field of information and communication; financial and insurance activities; professional, scientific and technical activities. Administrative regulation of wages should be applied to the segments of these industries, where high wages are not consistent with the quality of services provided.

Cultural Competency Methodological and Data Strategies to Assess the Quality of Services in Mental Health Systems of Care

2002 ◽  
Author(s):  
Carole Siegel ◽  
Gary Haugland ◽  
Ethel Davis Chambers ◽  
Carmen Aponte ◽  
Ralph Blackshear ◽  
...  
Keyword(s):  
Mental Health ◽  
Health Systems ◽  
Cultural Competency ◽  
Systems Of Care ◽  
Quality Of Services ◽  
Mental Health Systems

PENGARUH KUALITAS INFORMASI DAN KUALITAS LAYANAN TERHADAP SIKAP DALAM PENGGUNAAN SISTEM APLIKASI DENGAN KEMUDAHAN PENGGUNAAN SEBAGAI VARIABEL INTERVENING PADA JASA TRANSPORTASI ONLINE (GOJEK) DI YOGYAKARTA

2019 ◽  
Vol 27 (2) ◽  
pp. 119-133
Author(s):  
Putri Aprilia Isnaini ◽  
Ida Bagus Nyoman Udayana
Keyword(s):  
Social Media ◽  
Quality Of Service ◽  
Information Quality ◽  
Sampling Technique ◽  
Ease Of Use ◽  
Quality Of Services ◽  
Quality Of Information ◽  
Transportation Services ◽  
Application Systems

This writing is done to determine the effect of information quality and service quality on attitudes in the use of application systems with the ease of use of the system as an intervining variable in online transportation services (gojek) in Yogyakarta. The sample in this study is customers who use online motorcycle transportation services in Yogyakarta. The sampling technique uses accidental sampling technique. Data collection is done by distributing online questionnaires through the Goegle form and distributed with social media such as WhatsApp and Instagram on a 1-4 scale to measure 4 indicators. The results of this study show 1) the quality of information affects the ease of use, 2) the quality of service affects the ease of use, 3) the quality of information influences attitudes in use, 4) the quality of services does not affect attitudes in use, and 5) ease of use attitude in use.

Customer’s satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank – An Giang Branch

2020 ◽  
Vol 4 (3) ◽  
pp. First
Author(s):  
Tran Minh Hieu ◽  
Nguyen Duong Ngoc Mai Chi
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Test Method ◽  
Quality Of Services ◽  
Factors Affecting ◽  
Factors Influencing ◽  
Alpha Reliability ◽  
Survey Results ◽  
Development Orientation

This study applied SERVQUAL scale of Parasuraman et al to measure factors affecting customer satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank - An Giang Branch (Techcombank An Giang). The study was conducted to survey 207 customers who have been using the service at Techcombank An Giang. The survey results were analyzed by the Cronbach's Alpha reliability test method, then used Exploratory factor analysis (EFA) to verify and evaluate the scale of service quality. The results of the regression analysis show that customer's satisfaction about service quality at Techcombank An Giang includes four factors: The factor with the highest level is the Empathy with Beta = 0.253, the second of factor is the Responsibility with Beta = 0.248, ranked third in the influence level is the Tangible with Beta = 0.235, and the lowest impact level is the Reliability with Beta = 0.144. The research also uses statistical methods to describe and test the differences of demographic factors with customer's satisfactionon service quality.The analysis results show that there is no difference between customer's satisfaction on service quality and factors such as gender, age, income, number of transaction banks, regular transaction banks, and time to use the service at Techcombank An Giang. Through the research results, the author would like to propose some ideas to improve the quality of services, thereby attracting new customers and importantly, keeping traditional customers because the development orientation of Techcombank is to take care of old customers to cross sell other products of the bank. The Stud results offer a basis for the branch to identify the factors influencing customer satisfaction on their service quality, thereby having an appropriate strategy to improve customer satisfaction.

THE IMPLEMENTATION OF ISO 9001:2015 TO IMPROVE QUALITY OF SERVICE AT PUSAT KESIHATAN UNIVERSITI (PKU), UNIVERSITI UTARA MALAYSIA(UUM)

2018 ◽  
Vol 13 (Number 2) ◽  
pp. 67-77
Author(s):  
Anis Syamimi Abd Rahim ◽  
Mohd Norhasni Mohd Asaad
Keyword(s):  
Quality Of Service ◽  
Customer Satisfaction ◽  
Descriptive Statistics ◽  
Iso 9001 ◽  
Quality Of Services ◽  
Research Questions ◽  
Spss Software ◽  
The Relationship ◽  
Universiti Utara Malaysia

The purpose of this study is to review the implementation of ISO 9001:2015 in order to improve the quality of services at Pusat Kesihatan Universiti (PKU), Universiti Utara Malaysia. The respondents of this study were customers at the PKU, UUM. The questionnaire was distributed to 50 respondents. The data were analyzed using SPSS software version 24. The data were tested using descriptive statistics, and correlation analysis to answer the research questions and to achieve the objectives. The findings show that customers agree that implementation of ISO 9001:2015 give service at PKU, UUM is good and satisfied. Through the correlation test, the results showed that the relationship between the implementation of ISO 9001:2015 has a positive and significant impact on customer satisfaction and the effect of implementing ISO 9001:2015 has a positive and significant impact in improving quality of service at PKU, UUM.Through mean and standard deviation tests, results show that tangible dimensions are the main dimensions of customer satisfaction while dimensions with low values are dimensions of responsiveness.Therefore, all aspects of service in PKU, UUM will be strengthened and all aspects of the weaknesses could be addressed to improve the service in order to maintain good quality services.

Implementasi Manajemen Mutu Terpadu Dalam Memberikan Layanan Untuk Meningkatkan Prestasi Peserta Didik di SLB YPAC Pangkalpinang

2019 ◽  
Vol 2 (2) ◽  
pp. 265-278
Author(s):  
Diah Rina Miftakhi ◽  
Nurjanah Nurjanah
Keyword(s):  
Quality Management ◽  
Data Collection ◽  
Human Resources ◽  
Learning Process ◽  
School Environment ◽  
Quality Of Services ◽  
Teaching Staff ◽  
Learning Material ◽  
Analysis Model

describe the implementation of an integrated quality management component consisting of the quality of services provided by the school, human resources in teaching, the school environment, and learning process  in SLB YPAC Pangkalpinang.               The method used in this study, namely by using a naturalistic qualitative approach. Data collection is done through observation, interviews, and documentation. The subjects of this study include the principal, teachers, employees, and students. The validity of the data is done by triangulation, and deeper observation. Analysis of the data used is the interactive analysis model of Miles and Huberman through data collection, data reduction, data presentation, and conclusion drawing.              The results showed that: (a) the quality of services to students in SLB YPAC Pangkalpinang had met good service standards. This can be seen from the services in the form of facilities and infrastructure which are quite complete in schools; (b) the quality of human resources in the education process shows good teacher resources. This can be seen from the teacher data which shows that the teaching staff at SLB YPAC Pangkalpinang 95% of educators with S1 qualifications in the field of education; (c) the quality of the environment in SLB YPAC Pangkalpinang is already good. This can be seen from the very strategic location of the school because the location of the school is in the middle of the city so that it is easily accessible by the community; (d) the quality of the learning process carried out by teachers at Pangkal Pinang YPAC SLB is good. This can be seen from the realization of the form of activities through learning planning by preparing lesson plans for each subject, then implementing learning, which includes strategies and methods used by teachers in delivering learning material, and evaluation of learning. Keywords: Integrated quality management, student achievement     ABSTRAK Tujuan dalam melaksanakan penelitian ini  adalah untuk melihat pelaksanaan serta mendeskripsikan implementasi  komponen Manajemen Mutu Terpadu yang terdiri dari kualitas layanan yang diberikan sekolah, sumber daya manusia dalam mengajar, lingkungan sekolah, dan proses pembelajaran di SLB YPAC Pangkalpinang. Metode yang digunakan dalam penelitian ini, yaitu dengan menggunakan pendekatan kualitatif naturalistik. Pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi. Subyek penelitian ini antara lain kepala sekolah, guru, pegawai, dan peserta didik. keabsahan data dilakukan dengan triangulasi, dan pengamatan yang lebih mendalam. Analisis data yang digunakan adalah model analisis interaktif Miles dan Huberman melalui kegiatan pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa: (a) mutu layanan terhadap peserta didik di SLB YPAC Pangkalpinang sudah memenuhi standar layanan yang baik. Hal ini dilihat dari layanan yang berupa fasilitas sarana dan prasarana yang sudah cukup lengkap di sekolah; (b) mutu sumber daya manusia dalam proses pendidikan menunjukkan sumber daya guru yang baik. Hal ini dapat dilihat dari data guru yang menunjukkan bahwa tenaga pengajar di SLB YPAC Pangkalpinang 95% pendidik berkualifikasi S1 bidang kependidikan; (c) mutu lingkungan yang ada di SLB YPAC Pangkalpinang sudah baik. Hal ini terlihat dari letak sekolah yang sangat strategis karena lokasi sekolah yang berada di tengah kota sehingga mudah dijangkau oleh masyarakat; (d) mutu proses pembelajaran yang dilakukan oleh guru di SLB YPAC Pangkalpinang sudah baik. Hal ini dapat dilihat dari realisasi bentuk kegiatan melalui perencanaan pembelajaran dengan menyusun RPP setiap mata pelajaran, kemudian pelaksanaan pembelajaran, yang meliputi strategi dan metode yang digunakan guru dalam menyampaikan materi pembelajaran, dan evaluasi pembelajaran.

An Analysis of On-Bord High-Voltage Converters of Single-Phase Alternating Current with Increased Miroelectric Power Factor

2020 ◽  
Vol 10 (10) ◽  
pp. 44-51
Author(s):  
Yury Yu. SKOROKHOD ◽  
◽  
Sehgey I. VOL’SKIY ◽  
Keyword(s):  
High Voltage ◽  
Single Phase ◽  
Input Current ◽  
Voltage Converter ◽  
Input Unit ◽  
Power Circuit ◽  
Electrical Systems ◽  
Static Converters ◽  
Technical Requirements

The power circuit arrangements of on-board high-voltage static converters fed from a 3000 V AC single-phase network that in the general case produce multi-channel AC and DC output voltages are considered. The basic technical requirements posed to such converters are formulated. The general structural diagram of high-voltage converters with improved electric power consumption quality is given. Possible power circuit arrangements for the high-voltage converter input unit based on single-phase input current correction devices are considered. A classification and criteria for comparative evaluation of the possible power circuit arrangements of these devices are proposed. The information presented in the article will be of interest for specialists engaged in designing on-board electrical systems involving high-voltage converters that must comply with strict requirements for the quality of consumed single-phase input current.

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