The Development of a Questionnaire to Measure the Institutional Performance in Higher Education Institutions

The objective of the study was to develop a questionnaire named IPQ (Institutional Performance Questionnaire) that measures the institutional performance of higher educational institutions. The scale comprised 11 subscales: Mission Statement and Goal (5 items), Planning and Evaluation (3 items), Organization & Governance, (3 items), Integrity (3 items), Faculty (3 items), Students (2 items), Institutional Resources (3 items), Academic Programs and Curricula (3 items), Public Disclosure and Transparency (2 items), Assessment & Quality Assurance (8 items), and Student Support Services (3 items). In total, 25 faculty members of the universities were selected by multistage stratified sampling, response to the questionnaire. The questionnaire was pilot tested and the Cronbach's alpha for the entire questionnaire was .951; for each subscale, alpha ranged from .623 to 0.823. Exploratory factor analysis was utilized to establish the construct validity of institutional performance in higher education institutions Findings of the study confirmed the validity and reliability of the IPQ (Institutional Performance Questionnaire).

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Determination Of The Main Ways To Improve The Efficiency Of Higher Education Institutions In A Post-Pandemic Context

Postmodern Openings ◽

10.18662/po/12.4/375 ◽

2021 ◽

Vol 12 (4) ◽

pp. 282-293

Author(s):

Galyna Buchkivska ◽

Valentyna Greskova ◽

Alla Sembrat ◽

Olesia Mysyk ◽

Nataliia Marchenko

Keyword(s):

Higher Education ◽

Learning Process ◽

Higher Education Institutions ◽

Academic Programs ◽

Industrial Society ◽

Educational Institutions ◽

Higher Educational Institutions ◽

Quality Of Higher Education ◽

Higher Educational

The article highlights the problem of the effectiveness of the learning process in higher education institutions in the post-pandemic. Today there are changes in the labor market, and more and more professions need to be updated. This affects the quality of higher education both in Europe and elsewhere, so many higher educational institutions (national, public, private) have appeared, which primarily care about the number of students, and not about quality. In an environment where the pandemic has significantly changed the learning process, it is very important to find new ways to improve its effectiveness. Now there is a transition from an industrial society to a society of obtaining knowledge in conditions of post-pandemic development; This means that there is a transition to mass education, and then to general higher education (coverage of more than 70% of young people) and the need to train a large number of people with average abilities. In addition, in higher educational institutions, in particular in universities, there are still imperfect academic programs in the basics of science, compiled by teachers with different levels of training in the context of post-pandemic development.

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Stressors: A Challenge for the Faculty Members of the Higher Educational Institutions

Case Studies in Business and Management ◽

10.5296/csbm.v1i2.6711 ◽

2014 ◽

Vol 1 (2) ◽

pp. 22 ◽

Cited By ~ 1

Author(s):

Ekta Sharma

Keyword(s):

Higher Education ◽

Competitive Advantage ◽

Higher Education Institutions ◽

Role Stress ◽

Faculty Members ◽

Current Paper ◽

Educational Institutions ◽

Exploratory Research ◽

Role Stressors ◽

Organizational Role

There is a lot of research in the area of stress. The studies consider that the stressors vary according to the environment. With the changing environment, the higher education institutions also need to develop their competitive advantage and hence make it challenging for the stakeholders, especially the faculty members to contribute towards the competitive advantage. This leads to stress amongst the faculty members. The current paper is an exploratory research to investigate the role stressors of the faculty members of various universities from different countries. The research is based on Organizational Role Stress Instrument of Udai Pareek (2002).

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A Revision Of Scientific Research İn Jordanian Higher Education Institutions: A Follow-Up Assessment

European Scientific Journal ESJ ◽

10.19044/esj.2016.v12n4p381 ◽

2016 ◽

Vol 12 (4) ◽

pp. 381

Author(s):

Atif bin Tareef ◽

Mohammad S. Alzyood

Keyword(s):

Higher Education ◽

Higher Education Institutions ◽

Scientific Research ◽

Faculty Members ◽

Vice Presidents ◽

Validity And Reliability ◽

Research Support ◽

Academic Promotion ◽

The Status

This study aimed at identifying the status and obstacles of scientific research in Jordanian higher education institutions as perceived by vice presidents, deans and vice deans of the scientific research departments. In addition to differences in status and obstacles, pursuant to the study variable, this is the institution type.The sample composed of (139) faculty members and all 27 vice presidents, deans and vice deans of the scientific research departments at all 27 Jordanian universities.Having reviewed all interviews and some literature, the researcher prepared a questionnaire, which was tested for validity and reliability of the questionnaire, and used five-likert scale to measure the status and the obstacles of the scientific research in higher education in Jordan. The study showed the following findings; The scientific research status mean was 2.19 and that was low result, also the themes have almost the same results where the research planning got the highest among the themes and the research support the lowest. The scientific research obstacles mean was 2.87 and that was low result, also the themes have almost the same results while doing research for academic promotion got the highest among the themes and doing research for developing human knowledge and enjoyment the lowest. In the light of these results, the study provides a number of recommendations that could reduce the obstacles for funding of scientific research in higher education.

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The Extent of Higher Education Institutions Commitment in Serving Community According to Its Social Responsibility

Asian Social Science ◽

10.5539/ass.v15n12p100 ◽

2019 ◽

Vol 15 (12) ◽

pp. 100

Author(s):

Ismail Salameh Iriqat

Keyword(s):

Higher Education ◽

Social Responsibility ◽

Higher Education Institutions ◽

Academic Programs ◽

Faculty Members ◽

American University ◽

Scientific Methods ◽

Community Issues ◽

Strategic Thought

The purpose of the study is to investigate the extent of higher education institutions commitment in serving community according to its social responsibility. Accordingly; the researcher adopted the descriptive analytical approach through using the quantitative approach by developing a questionnaire fitting the nature of the study. Based on this the study concluded several findings; indicating that the evaluations of faculty members for the role of Palestinian higher education institutions participated in the study (Beir Zait. Al-najah. American University) are in an average level in the domains of encouraging faculty members on participating in conferences as well as local and international seminars. Developing courses and academic programs and directing scientific research to solve community problems. Additionally, serving special needs people in the community. Meanwhile, the evaluations of faculty members for the role of Palestinian higher education institutions participated in the study were high in the domains of preserving environment, seeking to serve the community and social responsibility towards its employees. Based on the findings the study reached several recommendations such as; the need to work to establish social responsibility in the curricula and university courses specializing in community service and bring about desired behavioral changes. And put social responsibility at the heart of the general strategies of institutions of higher education so as to have a key role in establishing a competitive strategic thought that serves society and its issues by addressing its problems and seeking solutions to them using scientific methods. Enhancing coordination between higher education institutions and research centers in holding seminars and conferences and participating in the preparation of studies and researches related to community issues.

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Learners’ Perspective towards E-Exams during COVID-19 Outbreak: Evidence from Higher Educational Institutions of India and Saudi Arabia

International Journal of Environmental Research and Public Health ◽

10.3390/ijerph18126534 ◽

2021 ◽

Vol 18 (12) ◽

pp. 6534

Author(s):

Mohammed Arshad Khan ◽

Vivek Vivek ◽

Maysoon Khojah ◽

Mohammed Kamalun Nabi ◽

Mohinder Paul ◽

...

Keyword(s):

Higher Education ◽

Saudi Arabia ◽

Higher Education Institutions ◽

Well Being ◽

Educational Institutions ◽

Validity And Reliability ◽

Examination System ◽

Affective Factors ◽

National Capital ◽

Online Examination

Online examinations, commonly referred to as e-exams (electronic examinations), underwent a considerable progression, getting adapted ubiquitously among higher education institutions worldwide. Their preferment was rapid due to the emergence of the COVID-19 pandemic. The process of conducting exams online is being opted as the appropriate way of assessment, ensuring the students’ safety and well-being. According to Warts et al., this form of examination has been pretty effective in the past when blended with the conventional assessment. However, at present, implemented as the singular way of assessment, e-exams have shown a more significant promise in being beneficial to the learners. As a matter of fact, a comprehensive analysis on understanding the learners’ perception towards the e-exams was not done earlier, particularly in the developing nations. Thus, it was pertinent to examine the pre-requisites of e-exams to promote it as a useful tool for the smooth conduct of exams in the aforesaid nations. Against such a backdrop, this study was conducted during January to March 2021 on 207 students enrolled in four universities, three situated in the National Capital Territory (NCT) of Delhi, India: Delhi University (DU), Jamia Millia Islamia (JMI), and Jawaharlal Nehru University (JNU), and one situated in Saudi Arabia, namely Saudi Electronic University (SEU). A quantitative approach was employed for the study, with the responses recorded via web questionnaires. Confirmatory -factor analysis (CFA) was applied in the study to examine whether the process of conducting online examinations is being chosen as the appropriate form of assessment, ensuring the safety and well-being of students through AMOS (version 24) software. For determining the reliability of the two latent constructs, namely “Perceptions of students towards E-exams (PSE)” and “Pre-requisites of E-exams (POE),” Cronbach’s alpha was used through SPSS (version 25) software in the study, and the results reveal that the strong internal consistency exists between all the measured variables. In addition, the mean and standard deviation were used by the researchers to find out the pre-requisites of the online examination system. The participants expressed their insights on the relative benefits of online examination. Their perception was based on pedagogy, validity and reliability, affective factors, practicality, and security. From their insights, it was concluded that online examination is more advantageous than conventional paper-based exams. The outcome also applies to the authenticity of grading and the overall efficiency concerning the time, effort, and expenditure on conducting the examination. Contrarily, the participating students also recognized numerous hurdles in implementing e-exams concerning security, validity, and impartiality. The conclusion further revealed that online examination is especially relevant for formative assessment of learning instead of summative assessment, provided authenticity, security, and flexibility are used as fundamental tenants in the proper implementation of e-exams. The outcome of the present study will facilitate higher education institutions and policymakers in taking the electronic examination system to the next level.

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Effectiveness of entrepreneurship quality education in higher educational institutions: A mediating effect of entrepreneurial training

Management Science Letters ◽

10.5267/j.msl.2020.11.016 ◽

2021 ◽

pp. 1221-1230 ◽

Cited By ~ 1

Author(s):

Muhammad Raza ◽

Ibrahim Youssef Alyoussef ◽

Abdul Samad Dahri ◽

Aleksandra G. Polyakova ◽

Ali Saleh Alshebami ◽

...

Keyword(s):

Higher Education ◽

Quantitative Research ◽

Higher Education Institutions ◽

Measurement Model ◽

Mediating Effect ◽

Quality Education ◽

Educational Institutions ◽

Validity And Reliability ◽

Entrepreneurial Training ◽

Goal Intentions

The main aim of this study is to assess the effectiveness of entrepreneurship quality education in higher education institutions in Indonesia on entrepreneurial goal intentions with the mediating effect of entrepreneurial training. The research followed the quantitative research design as the researcher collected data based on numeric facts. The sample size was 314 participants and a test was carried out on Smart PLS. The results were based on the measurement model to test the factor loadings, validity and reliability, path assessment, and the blindfolding technique which were mainly used for assessing the predictive relevance of the model. The findings of the study suggest that entrepreneurial training mediates entrepreneurship quality education programs in higher education institutions in Indonesia with entrepreneurial goal intentions.

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Implementing TQM practices in Pakistani Higher Education Institutions

Pakistan Journal of Engineering Technology & Science ◽

10.22555/pjets.v2i1.692 ◽

2016 ◽

Vol 2 (1) ◽

Author(s):

Rizwan Ahmed ◽

Syed Iftikhar Ali

Keyword(s):

Higher Education ◽

Process Control ◽

Business Schools ◽

Higher Education Institutions ◽

Evaluation Process ◽

Theoretical Framework ◽

Educational Institutions ◽

Higher Educational Institutions ◽

Main Factors ◽

Measurement And Evaluation

Implementing TQM practices at the Higher Educational Institutions of Pakistan, especially at the business schools, is relatively a new concept and it is in its initial stages. The theoretical framework of this study is based upon the instrument that measures the extent of TQM implementation in Higher Education Institutions. Based upon literature review, the framework having 14 dimensions is used in this study. Exploratory Factor Analysis (EFA) extracted 13 factors as the determinants of TQM Implementation in business schools of Pakistan such as Stakeholders’ Focus, Recognition and Reward, Measurement and Evaluation, Process Control and Improvement, Resources, Leadership, Empowerment are some of the main factors as each of these factors are explaining more than 5% of the variation in the data

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INTELLECTUAL POTENTIAL AS A KEY FACTOR OF FORMATION OF INTELLECTUAL CAPITAL OF UKRAINE’S HEI

10.32782/2224-6282/165-16 ◽

2021 ◽

Author(s):

Hanna Stupniker ◽

◽

Valentina Babenko ◽

Keyword(s):

Higher Education ◽

Intellectual Capital ◽

National Economy ◽

New Technologies ◽

Higher Education Institutions ◽

The State ◽

Educational Institutions ◽

Intellectual Activity ◽

Theoretical Approaches ◽

Intellectual Potential

Under the influence of globalization and integration of economic processes in the domestic economy, the importance of intellectual resources is growing. Based on its use in economic activities, enterprises and organizations are able to realize their intellectual capital. The main condition for the formation of this special type of capital is the presence of intellectual potential that arises in the process of manifestation of intellectual abilities and professional competencies of the company's staff. The intellectual component is the fundamental basis of the system of relations between science, industry and society. Therefore, educational institutions play an important role in raising the intellectual level of the national economy. The theoretical approaches to determining the economic essence of the intellectual capital of higher education institutions have beem summarized in this article and the main aspects of realizing the intellectual potential of educational and research institutions in Ukraine have been explored. The availability of intellectual capital allows scientific organizations to formalize and implement in the market various forms and types of knowledge: research, skills, experience, competencies, professional skills. The purchase of knowledge allows commercial organizations to significantly increase the level of their technical and technological solutions, develop know-how, to acquire ownership of the right to use knowledge in the form of patents, licenses, franchises. On this basis, the production of new products can be carried out; use of new technologies, new management methods; creation of a trademark; development of new activities; entering new markets. The implementation of the socio-economic policy of the state should be based on the intensification of intellectual activity of higher education institutions, because in market conditions it is the state that should stimulate educational institutions to form intellectual capital. The important role of intellectual capital of higher education institutions is manifested in the fact that it allows them to become intellectual enterprises and significantly affect the national economy by increasing its competitiveness.

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Modern tendencies of marketing activity of institutions of higher education of Ukraine

ED/2019/1 - The economic discourse ◽

10.36742/2410-0919-2019-1-10 ◽

2019 ◽

pp. 87-94 ◽

Cited By ~ 1

Author(s):

Olena Korchynska

Keyword(s):

Higher Education ◽

Higher Education Institutions ◽

Educational Institution ◽

Educational Activity ◽

Educational Institutions ◽

Educational Services ◽

Necessary Condition ◽

Institutions Of Higher Education ◽

Marketing Activity ◽

Advertising Activity

Introduction. Higher education has been constantly upgrading, competition in the educational services market is intensifying in recent years. This leads to an increase in the role of marketing in the activities of higher education institutions. It is necessary to constantly look for new ways to improve the efficiency of the management of higher education institutions. Such an opportunity exists only with the constant use of marketing and the improvement of its tools. In connection with the mentioned, important and actual tasks of the present time is research and improvement of the methodology of developing an advertising campaign of higher education institutions in order to enable educational institutions to overcome existing problems in their marketing activities and develop this trend in the future. Methods. Commonly used methods of research are used in the course of the research: dialectic, monographic method, abstract and logical, method of scientific generalization, and specific methods of statistical processing of information. Results. The article deals with the general situation on the domestic market of educational services. The specifics of advertising activity of educational institutions are revealed, in particular, the necessity to study this issue, due to its urgency and lack of elaboration, is substantiated. Advertising activity is considered as a necessary condition and factor of sustainability, the competitiveness of the educational institution and its success in the education market. It is indicated on the preconditions of reorientation of priorities of educational activity into the sphere of improvement of marketing activity and advertising process of an educational institution, as well as tasks, which should carry out advertising activity in the field of educational services. Discussion. Further research is planned to be carried out in order to assess the effectiveness of the use of modern marketing tools by higher education institutions. Keywords: market of educational services, marketing activity, advertising, institutions of higher education, competition, image of educational institution.

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Student eXperience: A Systematic Literature Review

Applied Sciences ◽

10.3390/app11209543 ◽

2021 ◽

Vol 11 (20) ◽

pp. 9543

Author(s):

Nicolás Matus ◽

Cristian Rusu ◽

Sandra Cano

Keyword(s):

Higher Education ◽

Literature Review ◽

Undergraduate Students ◽

Systematic Literature Review ◽

Higher Education Institutions ◽

Student Experience ◽

Educational Institutions ◽

Research Questions ◽

Definition Of ◽

Quality In Higher Education

Students’ experiences have been covered by a large number of studies in different areas. Even so, the concept of student experience (SX) is diffuse, as it does not have a widely accepted meaning and is often shaped to the specific purposes of each study. Understanding this concept allows educational institutions to better address the needs of students. For this reason, we conducted a systematic literature review addressing the concept of SX in higher education, specifically aiming at undergraduate students. In this work, we approach the concept of SX from the perspective of customer experience (CX), based on the premise that students are users of higher education institutions’ products, systems and/or services. We reviewed articles published between 2011 and 2021, indexed in five databases (Scopus, Web of Sciences, ACM digital, IEEE Xplore and Science Direct), trying to address research questions concerning: (1) the SX definition; (2) dimensions, attributes and factors that influence SX; and (3) methods used to evaluate the SX. We selected 65 articles and analyzed various SX definitions, as well as scales and surveys to evaluate SX, mainly relating to satisfaction and quality in higher education. We propose a holistic definition of SX and recommend ways to achieve its better analysis.

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