scholarly journals Evaluasi Kualitas Website Pemerintah Daerah Dengan Menggunakan WebQual 4.0 Pada Instansi Pemerintahan ABC

2020 ◽  
Vol 8 (2) ◽  
Author(s):  
M Afriansyah ◽  
Andi Sunyoto ◽  
Asro Nasiri
Keyword(s):  
Information Quality ◽  
Quality Evaluation ◽  
Website Quality ◽  
Independent Variables ◽  
Service Interaction ◽  
Interaction Variables ◽  
Relationship Of ◽  
The Relationship ◽  
Government Institution

The purpose of website quality evaluation is helping ABC Government Institution to determine the significant influence of usability, information quality, and service interaction as a whole and partially. The research examines the relationship of usability, information quality, and service interaction in influencing the quality of the website in accordance with the reference webQual 4.0, by distributing questionnaires data processed using SPSS and analyzed by multiple regression analysis methods. The results of the analysis of all questions in the questionnaire were valid and reliable, the Cronbach alpha value for each statement> 0.1875. The influence of X1 usability, X2 information quality, and X3 service interaction variables on website Y1 quality is 63.8%. The value of Adjusted R Square is 0.407 or 40.7% the influence of independent variables on the dependent variable. In this study, the regression model equation is Y = 0.96 + 0.517X1 + 0.754X2 + 0.760X3. The evaluation of website quality should be done on dimensions or variable usability. Thus, the respondents feel less understanding or have inconvenience in operating the website, and also find some difficult to explore the website.Keywords: Evaluation, WebQual, Regression

“I Can Live Without Banks, but Not Without Banking”

2021 ◽  
Vol 17 (3) ◽  
pp. 1-20
Author(s):  
Nitika Sharma ◽  
Pooja Goel ◽  
Anuj Sharma
Keyword(s):  
Structural Equation ◽  
Information Quality ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Online Questionnaire ◽  
Website Quality ◽  
Mediating Role ◽  
Service Interaction

The purpose of this paper is to examine the antecedents of e-banking loyalty and evangelism via threefold construct of WEQUAL (usability, information quality, and service interaction) of public sector banks operating in India. Moreover, it also investigates the mediating role of consumers' trust on the website quality of these banks and their impact on e-banking loyalty and evangelism. The data was collected from 243 respondents through online questionnaire. In order to develop the model and test the hypotheses, partial least square structural equation modeling (PLS-SEM) was done through Smart PLS version 3.2.9. Results assert that website quality of banks positively influences the trust of consumers via usability, information quality, and service interaction. Also, consumer trust plays a mediation role between WEBQUAL constructs and e-banking loyalty and evangelism.

scholarly journals PENILAIAN KUALITAS APLIKASI HALAL MUI DENGAN WEBQUAL 4.0 DAN PENGARUHNYA TERHADAP KEPUTUSAN PENGGUNAAN

2018 ◽  
Vol 13 (2) ◽  
pp. 91 ◽  
Author(s):  
Ida Giyanti ◽  
Erni Suparti
Keyword(s):  
Multiple Regression ◽  
Information Quality ◽  
Strong Influence ◽  
Quality Measurement ◽  
Smartphone Application ◽  
Multiple Regression Model ◽  
Average Score ◽  
Service Interaction ◽  
The Relationship

AbstrakAplikasi Halal MUI adalah aplikasi berbasis Android yang diluncurkan oleh MUI untuk membantu konsumen mengecek status kehalalan produk melalui smartphone. Penelitian ini bertujuan mengukur kualitas aplikasi Halal MUI berdasarkan persepsi pengguna dan melihat pengaruh kualitas tersebut terhadap niat pengguna untuk menggunakan aplikasi Halal MUI. Pengukuran kualitas aplikasi Halal MUI dilakukan dengan menggunakan tiga variabel dalam Webqual 4.0. Uji hubungan antara variabel kualitas terhadap keputusan penggunaan dilakukan dengan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa rata-rata nilai kualitas adalah 3,08 dari skala 4,00 yang berarti bahwa aplikasi Halal MUI dinilai berkualitas baik oleh pengguna. Hasil uji keterandalan model dengan uji F menunjukkan bahwa model regresi linier yang diestimasi layak digunakan untuk menjelaskan pengaruh kualitas aplikasi smartphone terhadap keputusan penggunaan. Hasil uji t pada ketiga variabel kualitas menunjukkan bahwa ketiga variabel Webqual 4.0 memiliki pengaruh yang signifikan terhadap niat pengguna untuk menggunakan aplikasi Halal MUI di kemudian hari. Variabel usability, information quality, dan service interaction mampu menjelaskan niat penggunaan aplikasi Halal MUI sebesar 43,7%. AbstractHalal MUI app is an Android-based application launched by Indonesian Ulemas Council (MUI) in order to help moslem customers to validate products’ status through a smartphone. This research aims to evaluate the quality of Halal MUI application based on users’ perception and then analyze the effect of these qualities to the intent to reuse the Halal MUI app. Quality of Halal MUI app is measured using three variables in Webqual 4.0. Multiple regression analysis is then employed to analyze the relationship between quality variables and users’ intention to reuse the application. Result of quality measurement showed that the quality average score is 3,08 of 4,00 scale. It means that the quality of Halal MUI app is rated good by the users. Based on the F-test, it can be concluded that multiple regression model developed in this research is statistically significant and feasible to be used to explain the effects of smartphone application quality on users’ desicion to reuse the application. Based on the t-test for all three quality variables, it can be summarized that all variables in Webqual 4.0 have a strong influence on users’ intention to reuse the Halal MUI app in the future. Three variables of Webqual 4.0, namely usability, information quality, and service interaction, are able to explain 43,7% of overall users’ intention to reuse Halal MUI app.Keywords: Smartphone application; Halal MUI; Website quality; Multiple regression; Webqual 4.0

scholarly journals Modelling the Effect of Website Quality and Perceived Information Value on Tourist Satisfaction: A Survey of Hotels in Phuket, Thailand

2019 ◽  
pp. 1150-1160
Author(s):  
Nuanrath Wattana ◽  
Professor Dr. Phattarawan Tantong
Keyword(s):  
Service Quality ◽  
Information Quality ◽  
Hotel Industry ◽  
Information Value ◽  
Website Quality ◽  
Tourist Satisfaction ◽  
Quality Aspect ◽  
Hotel Websites ◽  
The Relationship

This paper presents the investigation of the effect of website quality on tourist satisfaction. It focuses on an issue of the hotel industry in Phuket Province, Thailand: Does the website quality of hotels affect the relationship between the perceived value and tourist satisfaction? The results indicate that only the service quality aspect of website quality was affect positively associated with tourist satisfaction, whereas the service quality and information quality of hotel websites were not affect associated with the perceived information value. The perceived information value was affect strongly positively associated with tourist satisfaction.

scholarly journals HUBUNGAN WAKTU PENYEMPROTAN PESTISIDA SEBELUM PANEN TERHADAP RESIDU PROFENOFOS DAN KARAKTERISTIK MUTU SAWI PAKCOY (Brassica rapa L)

2018 ◽  
Vol 6 (2) ◽  
pp. 158
Author(s):  
I Made Prahadi Widnata Putra ◽  
Bambang Admadi Harsojuwono ◽  
I.G.A Lani Triani
Keyword(s):  
Brassica Rapa ◽  
Quality Evaluation ◽  
Quality Characteristic ◽  
Time Interval ◽  
Residual Content ◽  
Insecticide Content ◽  
Residual Level ◽  
Relationship Of ◽  
The Relationship

This research aims to 1) to know the correlation of different pesticide spraying time before harvest to the residual level of profenofos on the mustard pakcoy, 2) knowing the tendency of the relationship of different pesticide spraying time before harvest to the decrease of residual insecticidal content of  profenofos and the quality characteristic of the mustard pakcoy. This research uses regression and correlation analysis, the factors used are the last spraying time 0 days, 2 days, 4 days, 6 days, 8 days, 10 days, before harvest. Each treatment was group in to 3 to obtain 18 experimental units. The parameters observed were the residual insecticide content of profenofos, pakcoy mustard characteristics and the relationship between the use of pesticide with the time interval of spraying on the residual content and the characteristics of the pakcoy. The results showed that the time of spraying before harvest was related to the residue of profenofos on the mustard pakcoy with treatment 0, 2, 4, 6, 8, 10  days before harvest 0.001860 mg / kg, 0.000615 mg / kg, 0.000511 mg / kg, 0.000394 mg / kg, 0.000279 mg / kg, and 0.000270 mg / kg. quality evaluation results with yellowish green to green color criteria, freshness of light and slightly damaged 1.6 to 3.75 (very damaged-undamaged). The result of correlation between the use of pesticide with the time of spraying on the residual insecticide content of profenofos and the characteristics of the quality of pakcoy mustard with the correlation coefficient value of 0.80 to the residual content, 0.96 to the color, 0.88 to freshness, and 0.97 to the damage value.                                                                                                 Keywords: Brassica rapa L, time of pesticide spraying, profenofos and residue

scholarly journals Evaluasi Kualitas Website Digital Library UMM Menggunakan Metode Webqual 4.0 Dan Importance Performance Analysis

Repositor ◽  
2020 ◽  
Vol 2 (3) ◽  
pp. 351
Author(s):  
Muhammad Reza Ashari ◽  
Dharma Surya Pradana ◽  
Evi Dwi Wahyuni
Keyword(s):  
Performance Analysis ◽  
Digital Library ◽  
Information Quality ◽  
Quality Evaluation ◽  
Gap Analysis ◽  
Alternative Form ◽  
A Value ◽  
Service Interaction ◽  
Library Collections

AbstrakDigital Library adalah perpustakaan yang mengelola semua atau sebagian yang subtansi dari koleksi-koleksinya dalam bentuk komputerisasi sebagai bentuk alternatif, suplemen atau pelengkap terhadap cetakan konvensional dalam bentuk mikro material yang saat ini didominasi koleksi perpustakaan. Namun, dari sejak awal hingga saat ini belum pernah dilakukan evaluasi terhadap Digital Library yang dikaji dari sisi kualitasnya. Evaluasi dilakukan untuk menjawab permasalahan bagaimana pendapat pengguna tentang kualitas Digital Library yang telah diimplementasikan Universitas Muhammdiyah Malang. Berdasarkan Hasil penelitian ditemukan bahwa pada variabel usability dengan nilai 0,67, information quality 0,86, service interaction 0,71 dan untuk rata-rata dari keseluruhan variabel 0,74. Dari hasil analisis kesenjangan ditemukan bahwa seluruh variabel bernilai positif atau Qi GAP > 0 yang artinya kinerja sudah sesuai yang diharapkan oleh pengguna. kesimpulan yang didapatkan ada 15 atribut yang masuk kedalam kuadran 1 dan 3. Saran yang diberikan berupa rekomendasi mockup untuk meningkatkan kualitas pada kuadran 1 dan 3 IPA. Kesimpulan dari penelitian bahwa kualitas dari website Digital Library masih kurang karena masih banyak atribut yang perlu ditingkatkan kualitasnya.Abstract Digital Library is a library that manages all or part of the substance of its collections in the form of computerization as an alternative form, supplement or complement to conventional molds in the form of micro-material which is currently dominated by library collections. However, from the beginning until now there has never been an evaluation of the Digital Library that was reviewed in terms of quality. Evaluation is do to answer the problem of how the user thinks about the quality of the Digital Library that has been implemented by Malang Muhammadiyah University. Based on the results of the study found that the usability variable with a value of 0.67, information quality 0.86, service interaction 0.71 and for the average of the overall variable 0.74. From the results of the gap analysis it was found that all variables were positive or Qi GAP > 0 which meant that the performance was as expected by the user. the conclusions obtained are 15 attributes that enter into quadrants 1 and 3. The advice given is a mockup recommendation to improve the quality of quadrants 1 and 3 IPA. The conclusion from the study that the quality of the Digital Library website is still lacking because there are still many attributes that need to be improved in quality.

scholarly journals EVALUASI KUALITAS WEBSITE SMK N 2 PERTANIAN TUGUMULYO MENGGUNAKAN METODE WEBQUAL

2018 ◽  
Vol 3 (2) ◽  
pp. 69-76
Author(s):  
Harma Oktafia Lingga Wijaya, M.Kom ◽  
Yunita Yunita ◽  
Rusdiyanto Rusdiyanto
Keyword(s):  
Data Collection ◽  
Information Quality ◽  
Quality Evaluation ◽  
Primary Data ◽  
Quality Of Information ◽  
Relevant Reference ◽  
Service Interaction ◽  
Questionnaire Method ◽  
Collection Methods

AbstrakPada Penelitian ini di dapatkan permasalahan yang terjadi disana saat ini adalah Tidak diketahui kualitas dari website SMK Negeri 2 Pertanian Tugumulyo khusunya pada kriteria penilaian pada kegunaan, kualitas informasi, kualitas interaksi layanan dan keseluruhannya. Penelitian ini menggunakan 2 metode pengumpulan data yaitu metode pengumpulan data primer yang terdiri dari Metode kuesioner, mengumpulkan dokumen-dokumen dari tempat penelitian (dokumentasi) dan menggunakan metode pengumpulan sekunder yaitu data yang didapat berupa pengetahuan teoritis yang didapat penulis selama ini, baik dari bahan-bahan kuliah, buku-buku referensi yang relevan, serta dari hasil penjelajahan (browsing) dari internet. Hasil penelitian menunjukkan bahwa dari 4 variabel webqual, ada 3 variabel yang berpengaruh signifikan terhadap kualitas website, yaitu variabel usability, information quality dan variabel service interaction quality. Dapat disimpulkan bahwa website kurang berkualitas dalam segi Overall (keseluruhan), sehingga variabel webqual yang perlu diperbaiki dalam pengembangan selanjutnya yaitu variabel Overall. Kata kunci : Evaluasi kualitas website, metode webqual 4.0AbstractThe problem in this study is the unknown quality of the website SMK Negeri 2 Tugumulyo Agriculture, especially in the assessment criteria on the usefulness, quality of information, quality of service interaction and overall . This study uses 2 methods of data collection, namely the primary data collection method consisting of Questionnaire method, collecting documents from the research site (documentation) and using secondary collection methods, namely the data obtained in the form of theoretical knowledge obtained by the author, both from lecture materials, relevant reference books, and from the results of exploration ( browsing ) from the internet . The results showed that of the four variables WebQual, there are three variables that significantly influence the quality of the website, which is variable usability, information quality and service interaction variable quality. Can be concluded that the website lacks quality in terms of Overall (overall) , so that the webqual variable needs to be corrected in the next development that is the Overall variable . Keywords: Website quality evaluation , webqual 4.0 methode

Using the alveograph in developing requirements for the quality of flour for wafer sheet production

2020 ◽  
Vol 29 (12) ◽  
pp. 52-58
Author(s):  
E.P. Meleshkina ◽  
◽  
S.N. Kolomiets ◽  
A.S. Cheskidova ◽  
◽  
...  
Keyword(s):  
Rheological Properties ◽  
Quality Indicators ◽  
Wheat Flour ◽  
Mathematical Statistics ◽  
Intended Purpose ◽  
The Future ◽  
Relationship Of ◽  
The Relationship

Objectively and reliably determined indicators of rheological properties of the dough were identified using the alveograph device to create a system of classifications of wheat and flour from it for the intended purpose in the future. The analysis of the relationship of standardized quality indicators, as well as newly developed indicators for identifying them, differentiating the quality of wheat flour for the intended purpose, i.e. for finished products. To do this, we use mathematical statistics methods.

Management of Economics and State "Bottom"

2020 ◽  
Vol 17 (6) ◽  
pp. 76-91
Author(s):  
E. D. Solozhentsev
Keyword(s):  
Quality Of Life ◽  
Artificial Intelligence ◽  
Probabilistic Models ◽  
Human Life ◽  
Special Software ◽  
Human Quality ◽  
Relationship Of ◽  
The Relationship

The scientific problem of economics “Managing the quality of human life” is formulated on the basis of artificial intelligence, algebra of logic and logical-probabilistic calculus. Managing the quality of human life is represented by managing the processes of his treatment, training and decision making. Events in these processes and the corresponding logical variables relate to the behavior of a person, other persons and infrastructure. The processes of the quality of human life are modeled, analyzed and managed with the participation of the person himself. Scenarios and structural, logical and probabilistic models of managing the quality of human life are given. Special software for quality management is described. The relationship of human quality of life and the digital economy is examined. We consider the role of public opinion in the management of the “bottom” based on the synthesis of many studies on the management of the economics and the state. The bottom management is also feedback from the top management.

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