Analysis Marketing Strategies Efforts to Increase Quantity Patients on Sumberglagah Hospital Mojokerto

This study aims to analyze the application of marketing strategies that have been carried out to increase the number of patients in Sumberglagah General Hospital Mojokerto. The research design used qualitative. The social situation was all the structural teams of Sumberglagah Hospital in Mojokerto. The sampling technique used Purposive sampling with the number of informants 7 people. Triangulation was carried out on 3 speakers. The research instrument was the researcher himself and the indeep interview and FGD guidelines. Data analysis uses data reduction, data presentation, data verification and data validity test. The results of the study showed that in general Sumberglagah Hospital Mojokerto in compiling a marketing plan followed the pattern and strategy of the marketing process aimed at improving quality and complete health services. The implementation of the Marketing Strategy includes types of public services with excellent services for modern leprosy care and reconstructive surgery and prosthetic services. Quantity increases occur during general patient visits. Hospital BOR has increased in general patient visits in the last 3 years. In 2016 the BOR of general patients was 67%, 2017 was 67.5% and in 2018 was 71%. While BOR for leprosy patients decreased, in 2016 amounting to 53.8% in 2017 amounting to 40.8% and in 2018 amounting to 38.08%. The increase in the number of general patients does not go hand in hand with leprosy patients. The number of leprosy patient visits actually decreased. Influence factors due to the number of leprosy, the increase in trained personnel and the stigma of the community towards leprosy. The hospital's efforts to further improve and design the promotion of health services and to innovate regarding empowering health workers that are owned related to efforts to increase the quantity of patients both non-leprosy and leprosy. Especially for leprosy cases, the mobile unit program is intensified so that privacy of leprosy clients is more accommodated

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Perancangan User Experience Pada Aplikasi Mobile HomeCare Rumah Sakit Semen Gresik Menggunakan Metode Design Thinking

Jurnal Teknologi Informasi dan Ilmu Komputer ◽

10.25126/jtiik.2021844550 ◽

2021 ◽

Vol 8 (5) ◽

pp. 1057

Author(s):

Fara Regina Isadora ◽

Buce Trias Hanggara ◽

Yusi Tyroni Mursityo

Keyword(s):

Health Services ◽

User Experience ◽

Design Thinking ◽

Health Workers ◽

Mean Value ◽

Design Solution ◽

Experience Design ◽

User Experience Design ◽

Number Of Patients ◽

Experience Questionnaire

Rumah Sakit Semen Gresik merupakan fasilitas kesehatan yang ada di Kabupaten Gresik dengan akreditasi tingkat paripurna. Rumah Sakit Semen Gresik di kondisi pandemi saat ini mengalami penurunan jumlah pasien dan pendapatan, sehingga Rumah Sakit Semen Gresik berencana untuk menghadirkan layanan kesehatan yang dapat dilakukan di rumah menggunakan aplikasi untuk memudahkan pasien dalam mendapatkan layanan Kesehatan tanpa datang ke rumah sakit. Aplikasi yang dibangun harus memberikan kenyamanan saat digunakan oleh pengguna, maka dari itu perlu adanya rancangan user experience. Design thinking merupakan metode yang digunakan untuk merancang user experience pada aplikasi HomeCare dengan mendefinisikan permasalahan serta memberikan solusi desain yang dapat menyelesaikan permasalahan tersebut. Solusi desain selanjutnya diuji menggunakan user experience questionnaire (UEQ) untuk mengetahui apakah solusi desain yang dirancang sudah menyelesaikan permasalahan yang dialami oleh calon pengguna. Hasil dari pengujian menggunakan UEQ yaitu, untuk aplikasi HomeCare dengan pengguna pasien memiliki nilai mean tiap skala UEQ yang berada pada kategori positif dengan semua skala UEQ berada pada kategori baik kecuali skala dependability yang berada pada kategori sangat baik, sedangkan untuk aplikasi HomeCare Giver dengan pengguna tenaga kesehatan memiliki nilai mean tiap skala UEQ yang juga berada pada kategori positif dengan semua skala UEQ berada pada kategori baik kecuali skala attractiveness dan novelty yang berada pada kategori sangat baik. Sehingga aplikasi HomeCare dan HomeCare Giver memiliki rancangan user experience yang baik.AbstractSemen Gresik Hospital is a health facility in Gresik Regency with a paripurna level of accreditation. Semen Gresik Hospital in a pandemic condition is currently experiencing a decrease in the number of patients, so that Semen Gresik Hospital plans to provide health services that can be done at home using an application to make it easier for patients to get health services without coming to the hospital. Applications that are built must provide comfort when used by users, therefore there is a need for a user experience design. Design thinking is a method used to design user experiences on the HomeCare application by defining problems and providing design solutions that can solve these problems. The design solution is then tested using a user experience questionnaire (UEQ) to find out whether the design solution designed has resolved the problems experienced by potential users. The results of the test using UEQ are, for the HomeCare application whose users are patient, the mean value of each UEQ scale is in the positive category with all UEQ scales in the good category except for the dependability scale which is in the very good category, while for the HomeCare Giver application whose the users are health workers, has a mean value of each UEQ scale which is also in the positive category with all UEQ scales in the good category except the attractiveness and novelty scales which are in the very good category. This can be concluded that HomeCare and HomeCare Giver applications have a good user experience design.

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LEADERSHIP BEHAVIOR OF HEALTH WORKERS IN PROVIDING HEALTH SERVICES THROUGH HOMECARE ONLINE WWW.EXCELLENTCARE.ID DURING THE COVID-19 PANDEMIC

International Journal of Advanced Research ◽

10.21474/ijar01/12254 ◽

2020 ◽

Vol 8 (12) ◽

pp. 1073-1077

Author(s):

Dina Andriani ◽

◽

Nuriah Arma ◽

Novy Ramini ◽

Yessy Syahradesi ◽

...

Keyword(s):

Health Services ◽

Professional Education ◽

Health Workers ◽

Leadership Behavior ◽

Sampling Technique ◽

Almost All ◽

Descriptive Survey ◽

And Training ◽

Optimal Implementation ◽

Nurse Professional

The Covid-19 pandemic demands changes in health services that focus on social restrictions. The use of digital technology is key in efforts to combat the Covid-19 virus through online homecare. Health workers play an important role as leaders in supporting the optimal implementation of online homecare. The leadership of health workers is identified through the behaviors shown during homecare services to patients. The purpose of this study is to analyze the leadership behavior of health workers in providing health services through the online homecare www.excellentcare.id during the Covid-19 pandemic. This type of research is quantitative with a descriptive survey method.The population in this study were all online homecare health workers www.excellentcare.id.com with a sampling technique in the form of a total sampling of 43 health workers. The results showed that most of the health workers with adults, most of the health workers were female, most of the health workers with a nurse professional education level and almost all health workers had good leadership behavior. Based on the results of this study, it is hoped that health workers will demonstrate and continuously improve leadership behavior through education and training in order to show exemplary, inspire patients to be able to face challenges, cooperate among health workers and provide support for patients and families.

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Phenomenology Study: Community Perception Of Lush Disease In The Working Area Of Puskesmas Talango, 2020

STRADA JURNAL ILMIAH KESEHATAN ◽

10.30994/sjik.v9i2.487 ◽

2020 ◽

Vol 9 (2) ◽

pp. 1463-1473

Author(s):

Mukhlish Hidayat ◽

Diana Irawati ◽

Agung Waluyo

Keyword(s):

Public Perception ◽

Skin Diseases ◽

Health Workers ◽

Fungal Infections ◽

Sampling Technique ◽

Phenomenological Approach ◽

Community Perceptions ◽

Community Perception ◽

Community Behavior ◽

Leprosy Patients

Leprosy (Morbus Hansen) is a chronic infectious disease of the skin caused by Mycobacterium leprae, leprosy is also known as "the great imitator disease" because of the similar manifestations to other skin diseases such as fungal infections so that a person rarely realizes that he has had leprosy. This qualitative study was conducted to explore community perceptions about leprosy with 6 male and 4 female participants. The method used is a phenomenological approach with consecutive sampling as a sampling technique. There are 5 themes obtained in this study, namely factors that influence perception, the form of public perception of leprosy patients, community behavior in preventing leprosy transmission, hope for leprosy patients, and hope for health workers. Health education about leprosy is needed by the community to deepen their knowledge about leprosy and the attitude of the community towards people with leprosy.

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PENGARUH KELENGKAPAN PENGISIAN FORMULIR TRANSFER PASIEN INTERNAL TERHADAP MUTU REKAM MEDIS

Jurnal Ilmiah Kesehatan Media Husada ◽

10.33475/jikmh.v10i2.267 ◽

2021 ◽

Vol 10 (2) ◽

pp. 124-131

Author(s):

Indar Farwanti Wahyuni

Keyword(s):

Medical Record ◽

Medical Records ◽

Random Sampling ◽

Health Workers ◽

Sampling Technique ◽

Simple Random Sampling ◽

Patient Transfer ◽

Literature Study ◽

Number Of Patients

Abstract Internal patient transfer is the process of transferring patients from one room to another in a hospital while still being oriented towards quality and patient safety. The results of the observations showed that the filling of the internal patient transfer form was not optimal so that there were still incomplete forms due to the large number of patients and the weak coordination between health workers. To determine the effect of the completeness of filling out the internal patient transfer form on the quality of medical records. The research method used is quantitative with a descriptive approach. Data collection techniques used are observation, questionnaires and literature study. The sampling technique was simple random sampling technique so as to obtain a sample of 91 internal patient transfer forms. From the results of observations, 22% of the internal patient transfer forms were found that were not completely filled in, especially in the signature and clear name. The two variables have a strong relationship. The effect of the variable completeness of the internal patient transfer form on the medical record quality variable is 90.1% and the remaining 9.9% is influenced by other factors. Based on these studies, it can be concluded that the lack of accuracy and coordination of nurses, doctors and other officers in filling out internal patient transfer forms so that this affects the quality of medical records in the aspect of accuracy. Keyword : Completeness, Internal Patient Transfer Form, Medical Record Quality Abstrak Transfer pasien internal merupakan proses pemindahan pasien dari satu ruangan ke ruangan yang lain di dalam satu rumah sakit dengan tetap berorientasi pada mutu dan keselamatan pasien. Hasil observasi menunjukkan bahwa belum optimalnya pengisian formulir transfer pasien internal sehingga masih terdapat formulir yang tidak lengkap disebabkan oleh faktor dari banyaknya pasien dan lemahnya koordinasi antara tenaga kesehatan. Untuk mengetahui pengaruh kelengkapan pengisian formulir transfer pasien internal terhadap mutu rekam medis. Metode penelitian yang digunakan yaitu kuantitatif dengan pendekatan deskriptif. Teknik pengumpulan data yang digunakan adalah observasi, kuesioner dan studi pustaka. Teknik pengambilan sampel adalah teknik simple random sampling sehingga memperoleh sampel sebanyak 91 formulir transfer pasien internal. Dari hasil observasi ditemukannya formulir transfer pasien internal yang belum terisi lengkap sebanyak 22% terutama pada tandatangan dan nama jelas. Kedua variabel memiliki hubungan yang kuat. Pengaruh variabel kelengkapan formulir transfer pasien internal terhadap variabel mutu rekam medis sebesar 90,1% dan sisanya 9,9% dipengaruhi oleh faktor lain. Berdasarkan penelitian tersebut dapat disimpulkan bahwa kurangnya ketelitian dan koordinasi perawat, dokter dan petugas lain dalam pengisian formulir transfer pasien internal sehingga hal ini mempengaruhi mutu rekam medis pada aspek keakuratan. Kata kunci: Kelengkapan, Formulir Transfer Pasien Internal, Mutu Rekam Medis

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Development of Predictive Index for Default Treatment At Multibacillary Leprosy in District Sampang

Jurnal Berkala Epidemiologi ◽

10.20473/jbe.v3i32015.387-399 ◽

2015 ◽

Vol 3 (3) ◽

pp. 387

Author(s):

Muhammad Syarif Rukua ◽

Santi Martini ◽

Hari Basuki Notobroto

Keyword(s):

Family Support ◽

Access To Health Care ◽

Health Workers ◽

Sampling Technique ◽

Index Formula ◽

P Value ◽

Predictive Index ◽

Leprosy Patients ◽

Multibacillary Leprosy

Default relating to the regularity of treatment in the patients taking the drugs. If the leprosy patients taking medication irregularly, then the leprosy bacteria can become resistant or immune to Multy Drug Therapy, so the symptoms persist and even worsen. The purpose of this study was to determine the indicators and develop a predictive index formula default incidence of leprosy treatment. This type of research was a case control design. The sample size in this study was 62 respondents. The sampling technique in this study used simple random sampling technique. Data collection techniques done with interviews with the questionnaire. The results showed that a candidate indicator variables (p <0.25) is income (p value = 0.013), access to health care (p value = 0.022), the role of health workers (p value = 0.032), knowledge (p value = 0.001), and family support (p value = 0.023), perception of the disease (p value = 0.098), leprosy reactions (p value = 0.198). Variables as indicators of default treatment of leprosy patients are the role of health workers, family support, knowledge, and income. The predictive index of default treatment at multibacillary leprosy patients are (-1666+ 1451 * Revenues (low) + 1989 * Role of Health Personnel (less instrumental) + 1.338 * Knowledge (less) + 1543 * Support Family (unfavorable). This index has a 79% accuracy rate. This index is expected to be used as a measuring tool in helping health workers to screen patients with leprosy who are undergoing treatment, so early can know where the potential patients defaulting treatment.Keywords: indicators, predictive index, default of treatment, leprosy, multibacillary

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Faktor yang Berhubungan dengan Kejadian Stunting pada Baduta di Kelurahan Ampel Kota Surabaya

Amerta Nutrition ◽

10.20473/amnt.v4i2.2020.171-177 ◽

2020 ◽

Vol 4 (2) ◽

pp. 171

Author(s):

Rochana Tsaralatifah

Keyword(s):

Health Services ◽

Random Sampling ◽

Health Workers ◽

Low Frequency ◽

Sampling Technique ◽

Simple Random Sampling ◽

Family Characteristics ◽

Fisher Exact Test ◽

Maternal Knowledge ◽

Cross Sectional

Background: Stunting is a condition of a child’s growth disorder where the child's height does not match his age. Stunting is a problem caused by multifactorial. Children who grow stunting before the age of 6 months, will experience growth that is distrupted so that stunted more than severe by the age of two years. East Java province based on the result of Riskesdas in 2018 was recorded at 32,81% of toddelrs severe stunted and short. It is still a health problem because it still exceeds the standars set by WHO, where an area experiences acute nutritional problems if the prevalence of stunting babies is the same or more than 20%. While the percentage of short babies in Indonesia is still more than 29% and is targeted to 19% in 2024. To reduce the number of stunting need to know what factors are associated with the incident. Such as the low frequency of maternal attendance at the neighborhood health services (Posyandu) which has an impact on the low level of maternal knowledge regarding child health. Objectives: To determine the relationship between family characteristics and the characteristics of respondents with the incidence of stunting in children under two years old in RW 06 Kelurahan Ampel Kota Surabaya.Methods: This research was conducted in RW 06 Ampel sub-district Semampir sub-district starting from December 2018-January 2019. This research was an observational analytic study with cross sectional study design and sampling using a simple random sampling technique. The population used in this study were all children under two years old living in RW 06, Ampel, Surabaya. Data collection methods were interview using structured questionnaire. Data was analyzed using the fisher exact test with a confidence level of 95% (α=0.05)Results: The results showed that the level of maternal knowledge (p=0.046) and the frequency of attendance at the neighborhood health services (Posyandu) (p=0.01) were factors related to stunting. While the variable family characteristics (number of family members, household income level, mother's education level) and respondent characteristics (gender, birth weight, birth length, birth history of exclusive breastfeeding) have no relationship with the incidence of stunting (p>0,05).Conclusions: Knowledge and frequency of attendance at the neighborhood health services (Posyandu) by Children Under Two Years Old mothers were related to stunting incidence. Therefore, health workers need to disseminate information to the public about the importance of PosyanduABSTRAKLatar Belakang: Stunting adalah kondisi pertumbuhan tinggi badan anak mengalami gangguan dimana tinggi badan tidak sesuai dengan usianya. Stunting merupakan permasalahan yang disebabkan karena multifaktor. Anak yang mengalami stunting sebelum usia 6 bulan, akan mengalami pertumbuhan yang terganggu sehingga terjadi kekerdilan lebih berat menjelang usia dua tahun. Data stunting di provinsi Jawa Timur berdasarkan hasil Riskesdas tahun 2018 tercatat sebesar 32,81% balita dengan gizi sangat pendek dan pendek. Hal tersebut masih menjadi masalah kesehatan karena masih melebihi standar yang ditetapkan oleh WHO, dimana suatu wilayah dikatakan mengalami masalah gizi akut bila prevalensi bayi stunting sama atau lebih dari 20%. Sementara prosentase bayi pendek di Indonesia saat ini masih lebih dari 29% dan ditargetkan turun mencapai 19% pada tahun 2024. Untuk menurunkan angka stunting perlu diketahui faktor apa saja yang berhubungan dengan kejadian tersebut. Seperti rendahnya frekuensi kunjungan ibu ke posyandu yang berdampak pada rendahnya pengetahuan ibu terkait kesehatan anak.Tujuan: Mengetahui hubungan antara karakteristik keluarga dan karakteristik responden dengan kejadian stunting pada baduta di RW 06 kelurahan Ampel kota Surabaya.Metode: Penelitian ini dilakukan di RW 06 kelurahan Ampel kecamatan Semampir mulai dari bulan Desember 2019-Januari 2019. Penelitian ini menggunakan metode observasional analitik dengan desain studi cross sectional dan penarikan sampelnya menggunakan teknik simple random sampling. Populasi yang digunakan dalam penelitian ini adalah seluruh baduta yang bertempat tingggal di RW 06 kelurahan Ampel kota Surabaya. Metode pengumpulan data dengan melakukan pengukuran, wawancara dan analisis data menggunakan uji fisher exact dengan tingkat kepercayaan 95% (α=0,05)Hasil: Hasil penelitian menunjukkan bahwa tingkat pengetahuan ibu (p=0,046) dan frekuensi datang ke posyandu (p=0,01) merupakan faktor yang berhubungan dengan kejadian stunting. Sedangkan variabel karakteristik keluarga (jumlah anggota keluarga, tingkat pendapatan rumah tangga, tingkat pendidikan ibu) dan karakteristik responden(jenis kelamin, BB lahir, PB lahir, riwayat ASI eksklusif) tidak terdapat hubungan dengan kejadian stunting (p>0,05).Kesimpulan: : Hasil penelitian menunjukkan pengetahuan dan frekuensi kunjungan posyandu ibu baduta berhubungan dengan kejadian stunting sehingga petugas kesehatan perlu melakukan sosialisasi kepada masyarakat tentang pentingnya kegiatan posyandu dengan adanya sosialisasi tersebut diharapkan dapat menambah pengetahuan ibu terkait kesehatan anak, sehingga dapat meningkatkan frekuensi kunjungan baduta keposyandu.

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The Correlation between Work Barrier with Employee’s Discipline on Occupational Safety and Health

The Indonesian Journal of Occupational Safety and Health ◽

10.20473/ijosh.v9i2.2020.142-153 ◽

2020 ◽

Vol 9 (2) ◽

pp. 142

Author(s):

Rachma Noor Kafila ◽

Popy Puspitasari ◽

Ratna Dwi Wulandari

Keyword(s):

Health Services ◽

Human Resources ◽

Quantitative Research ◽

Occupational Safety ◽

Health Workers ◽

Health And Safety ◽

Sampling Technique ◽

Cross Sectional ◽

Safety Work ◽

Cross Sectional Design

Introduction: Hospital as one of the health services in Indonesia is required to implement the development of human resources or health workers in health services. Conducting hospital coach should be specific to build on certain aspects. The coaching can be done by looking at aspects that are lacking in the assessment of human resources. Wiyung Sejahtera Surabaya Hospital has a decision of discipline that decreased from year to year. Researcher needed see any factor that can lead to low employees’ discipline. One factor that can contribute was the job barrier felt by the employees. This study aimed to determine the relationship of work barriers as one of the employees’ benchmark in the hospital on the employees’ performance level at Wiyung Sejahtera Surabaya Hospital. Method: The type of this research was quantitative research with an analytic observational method. Based on the time, this research used a cross-sectional design. The population in this study was the employees of Wiyung Sejahtera Surabaya hospital with 80 samples taken through proportional sampling technique. The independent and dependent variables of this research were work barriers and work discipline. Data were analyzed using Kendall's tau-b test to determine the correlation between the two variables. Results: The results obtained that the work barrier had a negative significant correlation to the discipline of employees in the Wiyung Sejahtera Surabaya hospital. The higher the obstacle of work owned by employees in the hospital, the lower the discipline of the employees. Conclusion: The barriers can lower the discipline of employees at the hospital.Keywords: discipline, occupational health and safety, work barriee

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Knowledge of Five Different Types of Indonesian Health Workers Regarding Oral Health Services for Pregnant Women

The Open Dentistry Journal ◽

10.2174/1874210602115010250 ◽

2021 ◽

Vol 15 (1) ◽

pp. 250-256

Author(s):

Anne A. Suwargiani ◽

Erry M. Arief ◽

Dudi Aripin ◽

Sunardhi Widyaputra ◽

Sri Susilawati

Keyword(s):

Oral Health ◽

Health Services ◽

Pregnant Women ◽

Health Workers ◽

Sampling Technique ◽

Health Examination ◽

Health Treatment ◽

Adequate Knowledge ◽

Different Types ◽

Oral Health Services

Background: Oral health care for pregnant women is often not provided by five health professionals in Indonesia: dentist, general practitioner, gynaecologist, promotion health officer, and midwives. While pregnant women also neither seek nor receive oral health treatment, even with apparent oral disease signs. This condition might occur due to a lack of understanding regarding the importance of oral health care for a healthy pregnancy. Objective: This study aimed to determine the knowledge of five different types of Indonesian health workers regarding oral health services for pregnant women. Methods: A cross-sectional study was conducted on a population of five types of health workers in Indonesia. The sampling technique used was non-probability sampling with consecutive sampling technique from August until September 2019. The sample size was 191 health workers; calculation of sample size was conducted using the survey population to estimate the population proportion formula. The research data was collected using Google® Form questionnaire, which consisted of questions regarding regulations and socialisation about the oral health of pregnant women, the minimum number of visits of pregnant women to health service facility during pregnancy, the necessity for oral health examination during pregnancy, oral health treatment package for pregnant women, advisory for pregnant women to have an oral health examination, maternal and child health manual book. The questionnaire was distributed online to the five types of health workers in Indonesia. Data were analysed using Microsoft® Excel and presented in tabular form. Results: Nine out of thirteen knowledge criteria were in the 'less' category, which means 69% of health workers lacked knowledge regarding oral health services for pregnant women. Likewise, the number of respondents who knew the correct knowledge was found in 9 of the 13 criteria, indicated that only a small proportion of health workers had adequate knowledge regarding oral health services for pregnant women. Conclusion: Five different types of Indonesian health workers are not knowledgeable enough regarding the importance of oral health services for pregnant women. Only a small portion of Indonesia's health workers have adequate knowledge regarding appropriate oral health services for pregnant women.

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Social stigma towards nurses taking care of patients with COVID-19 in Indonesia: A mixed-methods study

Belitung Nursing Journal ◽

10.33546/bnj.1322 ◽

2021 ◽

Author(s):

Marisa Junianti Manik ◽

Siska Natalia ◽

Theresia Theresia

Keyword(s):

Health Services ◽

Quantitative Data ◽

Qualitative Data ◽

Health Workers ◽

Social Stigma ◽

Sampling Technique ◽

Stigma Score ◽

The Social ◽

Excellent Health ◽

Taking Care

Background: The condition of the Indonesians’ unpreparedness for the COVID-19 pandemic has caused anxiety and fear. The public’s fears of COVID-19 cases have led to a negative stigma. As part of health workers in disaster management’s main pillars in health services, nurses are most vulnerable to infection and not free from the stigma.Objective: This study aimed to describe the social stigma against nurses taking care of patients with COVID-19 and experiencing suspected or probable or confirmed COVID-19 cases in Indonesia.Methods: This study was a mixed-method study using a sequential explanatory design-participant selection model. The selection of respondents used the convenience sampling technique. The number of respondents in the quantitative stage was 118 respondents. For qualitative data, selected participants were respondents with a stigma score of more than 21 nurses and willing to continue the interview process. There were 11 participants in the qualitative stage. This study used the modified Stigma Scale of the Explanatory Model Interview Catalog for quantitative data and four semi-structured questions to obtain qualitative data. Quantitative data were processed in descriptive statistics, and a thematic analysis was performed to analyze the qualitative data.Results: The highest stigma score of 118 respondents was 37, and the lowest score was zero. The stigma score had a mean of 12.28 (SD ± 7.9). The higher the score obtained leads to a higher level of stigma received. From a total of 11 participants interviewed, four main themes emerged: rejection, feeling down and afraid, sources of support, and professional vigilance.Conclusion: The social stigma experienced by nurses comes from colleagues and society and impacts psychological distress. Support from families and colleagues strengthens nurses in facing social stigma. Nevertheless, nurses uphold the values to remain grateful and carry out professional responsibilities in taking care of patients. Nurses should be provided with psychological support and be prepared for disasters to provide excellent health services and reduce adverse mental health.Funded by the University of Pelita Harapan, Indonesia (321/LPPM-UPH/VI/2020).

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Knowledge about the Earthquake of Earthquake in Health in Pidie Jaya General Hospital with Meureudu Health Center

International Journal of Multicultural and Multireligious Understanding ◽

10.18415/ijmmu.v6i3.840 ◽

2019 ◽

Vol 6 (3) ◽

pp. 432

Author(s):

Wafaun Nisa ◽

Imran Imran ◽

Agussabti Agussabti

Keyword(s):

Health Services ◽

Health Center ◽

General Hospital ◽

Health Personnel ◽

Quantitative Research ◽

Health Workers ◽

Sampling Technique ◽

Health Staff ◽

Disaster Victims ◽

Level Of Knowledge

Knowledge of emergencies is very important for health workers, because this affects actions when they provide health services for disaster victims. This study aims to determine the level of knowledge and differences in the level of knowledge of emergencies in health workers at Pidie Jaya General Hospital and Meureudu Health Center. Quantitative research with purposive sampling technique for 150 health workers for each Pidie Jaya General Hospital and Meureudu Health Center. The level of knowledge of emergencies was assessed from scor on a total of 30 questionnaire statements containing questions about Airway, Breathing and Circulation, Triage, Basic Life Assistance. The level of emergency knowledge is in the Very Low category, which is as much as 50%, namely 75 respondents in Pidie Jaya Hospital health workers and as many as 50%, namely 75 respondents at the Meureudu Health Center health personnel. There is no difference in knowledge between health workers at Pidie Jaya General Hospital and Meureudu Health Center. The knowledge of hospital health workers is 57.2% while the Puskesmas is 63.2%, while the triage is 54.7% of the health staff of the hospital and 52.7% of the health personnel of the health center. The Basic Life Discharge indicator for hospital health workers was 63.0% and Puskesmas 61.4%. Health workers at Pidie Jaya General Hospital and Meureudu Health Center are still not ready to handle the victims of the disaster because they have very low knowledge of the emergency.

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