Identification of Determinant Factors Influencing Modal Choice Behavior and Satisfaction Level of Commuters: A Case of Rajshahi City

Islamic home financing is a kind of product offered by Islamic banks, which is based on the principle of Sharia. Using the Theory of Reasoned Action (TRA) as basis, this study examine factors that influence customers intention in using Islamic home financing. 342 usable surveys are obtained from Islamic bank customers which are the staff in UTM. There are six determinant factors which are attitudes, subjective norms, religious obligation, price and product knowledge were tested. The outcomes show that attitude, religious obligation and product knowledge significantly influenced customers’ intention to use Islamic home financing while price and subjective norms are not significant. The results would help bankers to improving the strategies about the factors that they need the effective market Islamic home financing products in order to be more competitive and known to customers.

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Consumer-Complainant’s Contentment with Reference to Performance of Consumer Dispute Redressal Machinery

International Journal of Recent Technology and Engineering - 2 ◽

10.35940/ijrte.b1070.0782s719 ◽

2019 ◽

Vol 8 (2S7) ◽

pp. 381-385

Keyword(s):

Factor Analysis ◽

Customer Satisfaction ◽

Consumer Protection ◽

Interactional Justice ◽

Third Party ◽

Satisfaction Level ◽

Digital World ◽

Consumer Protection Act ◽

Factors Influencing ◽

Analysis Technique

Recognizing the significance of customer retention and creation, customer centric firms are continuously and systematically measuring customer satisfaction in terms of how well their customers are being treated and what are the factors influencing customer satisfaction level. Even when conscious efforts are being made by the business to keep its customers satisfied, there may be an instance where a consumer instead of getting his/her grievance resolved with the vendor / service provider approaches the consumer forum i.e. third party for resolution of grievance. An important question that arises in such scenario is that whether such aggrieved persons are satisfied with the offering of the forum or not. Moreover, in today’s dynamic and digital world, third party complaints are on continuous rise. The present study focuses on identifying various factors which influence the satisfaction level of consumer complainants. Through well designed questionnaire, involving likert scale statements related to distributive, procedural and interactional justice, responses have been collected from 300 respondents from the district of Ludhiana from the State of Punjab. Analysis of responses, using factor analysis technique, has enabled the identification of factors such as convenience and cost, behavioural aspect and credentials of the personnel working with consumer dispute redressal forums, established under Consumer Protection Act 1986

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A Comparative Study on Gold Loan Offered by Public Sector Banks and Non-Banking Financing Companies, Madurai

Shanlax International Journal of Commerce ◽

10.34293/commerce.v7i3.398 ◽

2019 ◽

Vol 7 (3) ◽

pp. 51-57

Author(s):

P Vanitha Malarvizhi ◽

A Angel

Keyword(s):

Public Sector ◽

Comparative Study ◽

Research Study ◽

Statistical Techniques ◽

Satisfaction Level ◽

Public Sector Banks ◽

Factors Influencing ◽

Comparative Survey ◽

Banking Institution ◽

Awareness Level

In today’s modernized world everybody prefer to avail gold loan as it can be availed within the short duration from Banking institution and Non-Banking Financing institution where the preference to other credit was comparatively lesser as it consumes time. This research study is related to a comparative survey of the gold loan offered by Public sector Banks and Non-Banking Financing Companies in Madurai. This study is focused on the preference of the borrowers in availing the gold loan, the awareness level of borrowers about lending norms, factors influencing borrowers to avail the gold loan, problems faced by the borrowers while availing gold loan and satisfaction level of borrowers towards Public sector Banks and Non-Banking Financing Companies in availing gold loan. An attempt has been made to collect information from 107 respondents from the borrowers of gold loan from Public sector Banks and Non-Banking Financing Companies in Madurai city. The data collected using an appropriate questionnaire were analyzed and interpreted using statistical techniques, and also the testing of the hypothesis was done, and conclusions arrived at whether the theories were accepted or rejected.

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Analysis of Emergency Evacuation Modal Choice Behavior with Spatial Indicators: Case Study in Xi’an, China

Sustainability ◽

10.3390/su11247023 ◽

2019 ◽

Vol 11 (24) ◽

pp. 7023

Author(s):

Zhihao Duan ◽

Jinliang Xu ◽

Han Ru ◽

Yaping Dong ◽

Xingliang Liu

Keyword(s):

Choice Behavior ◽

Multinomial Logit Model ◽

Emergency Evacuation ◽

Policy Makers ◽

Effective Measure ◽

Modal Choice ◽

Emergency Events ◽

Spatial Indicators ◽

The Impact

To reduce the impact of a natural or man-made disaster, an evacuation is often implemented to transfer the population in the potentially impacted area to a safe zone. Evacuation is an effective measure for dealing with emergency events. This paper presents a multinomial logit model for modal choice behavior in a short-notice emergency evacuation, which incorporates spatial indicators into the utility function. The study examined the determinants of evacuees’ modal choice for three evacuation distances and analyzed determinants impacting the mechanism of the modal choice decision process. The data collected in Xi’an was used to provide empirical evidence for the relationship between spatial indicators and modal choice behavior. The findings of this study will help emergency planners and policy-makers develop strategies for evacuation planning and will enable a better understanding of emergency modal choice behaviors.

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Consumer Satisfaction Study towards Boost with Special Reference to Chennai City

Revista Gestão Inovação e Tecnologias ◽

10.47059/revistageintec.v11i2.1809 ◽

2021 ◽

Vol 11 (2) ◽

pp. 1933-1940

Author(s):

Dr. Kalaivani M.

Keyword(s):

Special Reference ◽

Research Design ◽

Consumer Satisfaction ◽

Sample Survey ◽

Purchase Decision ◽

Satisfaction Level ◽

Descriptive Research ◽

Consumer Expectations ◽

Factors Influencing ◽

Chennai City

Health drink is one of the growing market today in India, It has been focused for every people especially for children. Most of the parents have considered this health drinks as a greater supplement food for their growing children and that makes every producer to concentrate to give qualifiable product according to the customer and consumer expectations. Due to the large number of Producers in the market, the consumer are getting confused and lot of factors influencing them to take purchase decision. This study is focused on Consumer satisfaction towards Boost (health Drinks) with special reference to Chennai City. It is based on the factors influencing on purchase behaviour of the consumer conducted a sample survey among the consumer to know their satisfaction level on Boost. Descriptive research design has been used in this study and the data were collected through questionnaire with 130 sample. Study found that more than 82% of the consumers are satisfied and highly satisfied of using Boost. Hence overall Consumer satisfaction towards boost is High.

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Determinant Factors of Environmental Responsibility for the Passenger Car Users

International Journal of Innovative Technology and Exploring Engineering - Special Issue ◽

10.35940/ijitee.a3986.119119 ◽

2019 ◽

Vol 9 (1) ◽

pp. 219-224

Keyword(s):

Demographic Variables ◽

Environmental Responsibility ◽

Passenger Car ◽

Determinant Factors ◽

The Road ◽

Factors Influencing ◽

The People ◽

Manufacturer Association ◽

Automobile Manufacturer ◽

On The Road

The main aim of this study is to find out the demographic variables and their driving factors influencing the environmental responsibility of passenger car users. There are around 73.85 million passenger car was produced (OICA, 2018), and it is forecasted that 2 billion of car expected on the road before the end of 2040. Vehicles are the primary generator of emission per liter of fuel exhausts around 140-210 Co2 /km released in the air. The people who are using the vehicles are to be held responsible for the vulnerability which is resulted because of emission from the tailpipe. According to the Japan Automobile Manufacturer Association (JAMA), 80% of tailpipe emission was released by the vehicle users and the remaining 20% by the vehicle manufacturers. Therefore this paper understands the factors influencing the environmental responsibility of the passenger car users.

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Factors influencing the modal choice to access elementary school in supporting Surakarta as child friendly-city

MATEC Web of Conferences ◽

10.1051/matecconf/201928003022 ◽

2019 ◽

Vol 280 ◽

pp. 03022

Author(s):

Erma Fitria Rini ◽

Rufia Andisetyana Putri ◽

Mulyanto ◽

Musyawaroh ◽

Dara Sinta Nugraheni

Keyword(s):

Elementary School ◽

Elementary Schools ◽

Research Method ◽

Quantitative Research ◽

Modal Choice ◽

Factors Influencing ◽

The People ◽

Neighborhood Unit ◽

Child Friendly ◽

The City

Elementary school, as criteria of a friendly city, should beavailable inside a neighborhood unit (NU). There is only one out of 109NU in Surakarta City that does not have an elementary school. However,67% of the people of Surakarta choose elementary schools outside theirNU. They use various modes of transportation because their school is outof reach for walking. Nevertheless, there are people who do not walk eventhough they are in their NU. This study aims to determine the factors thatinfluence the modal choice in accessing schools in the city of Surakarta. This research used a quantitative research method with multinomiallogistic regression analysis to analyze 14 factors obtained from thetheoretical review. The result shows that there are six factors that influencethe modal choice to access elementary school, i.e. family member; carownership; householder occupation; time of trip made; road separator; andhouseholder age.

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