scholarly journals A Study on Store Image Attributes and Loyalty Behaviour

Author(s):  
Selvan Perumal

This study investigates the relationship between store image and store loyalty behaviour for supermarket stores. The study also determines the major attributes in the store image dimensions. The research survey involved a field study using the questionnaire survey method. A total of 204 customers of three supermarkets provided the input for this study. The survey identified five major components of store image attributes, namely, store convenience, conducive atmosphere, value price, employee service and product assortments. The findings of this study revealed a positive relationship between store image attributes and store loyalty behaviour. Analysis of the demographic variables indicated that there is no significant difference among the age groups, genders and income levels for store loyalty behaviour. There are however, some significant differences in store loyalty behaviour among respondents who are married and those with higher education, suggesting that store managers should focus on the needs of these groups.  

2020 ◽  
Vol 35 (1) ◽  
pp. 34 ◽  
Author(s):  
Akram Harmoni Wiardi ◽  
Effed Darta Hadi ◽  
Herry Novrianda

<p>The phenomenon of measuring behavioral loyalty on specific stores or merchants obviously popular, particularly despite the existence of structural and fundamental criticism on specific issue. The objectives of this research is to examine the antecedents of customer loyalty specifically on store loyalty. We operate survey method to gather primary data. The focus of the research is to examine the effect of perceived value, store image, and customer satisfaction on store loyalty. The results indicate that customer who perceive low perception of procedural switching costs and high perception of procedural switching costs experienced different perception in their perceived value on customer satisfaction, perceived value on loyalty, and store image on customer satisfaction. The results shows that the perceived value, store image, and customer satisfaction has a positive and significant relationship of store loyalty in the different perception of procedural switching costs. Furthermore, procedural switching costs play a significant role in moderating the relationship between customer satisfaction and store loyalty. There was an indirect effect in the relationship between perceived value and store loyalty, which was mediated by customer satisfaction. The indirect effect of the relationship between store image and store loyalty was also proven to be mediated by the customer satisfaction.</p>


2021 ◽  
Vol VI (I) ◽  
pp. 50-58
Author(s):  
Ali Hussain Arif ◽  
Muhammad Majid Mahmood Bagram ◽  
Haider Ali

This research was undertaken to assess the relationship between EI and MS of RE students. The researchers attempted to find out the differences in EI and MS due to different demographic variables such as age groups, marital status, and class. A purposive sampling technique was used for data collection from 200 RE students. The findings revealed that RE students had a moderate level of EI and high MS. The findings indicated that there was no significant relationship between EI and MS. Significant differences were not found in EI and MS among different age groups and different worldly academic degree holder students. This research also revealed that there was no significant difference between senior and junior students regarding EI. On the basis of research findings, it is recommended that RE authorities may inculcate subjects and activities related to EI in curricular and co-curricular activities in order to enhance the EI of their students.


Hand ◽  
2021 ◽  
pp. 155894472110604
Author(s):  
Justin E. Tang ◽  
Varun Arvind ◽  
Christopher A. White ◽  
Calista Dominy ◽  
Jun S. Kim ◽  
...  

Background: Physician review websites have influence on a patient’s selection of a provider. Written reviews are subjective and difficult to quantitatively analyze. Sentiment analysis of writing can quantitatively assess surgeon reviews to provide actionable feedback for surgeons to improve practice. The objective of this study is to quantitatively analyze large subset of written reviews of hand surgeons using sentiment analysis and report unbiased trends in words used to describe the reviewed surgeons and biases associated with surgeon demographic factors. Methods: Online written and star-rating reviews of hand surgeons were obtained from healthgrades.com and webmd.com . A sentiment analysis package was used to calculate compound scores of all reviews. Mann-Whitney U tests were performed to determine the relationship between demographic variables and average sentiment score of written reviews. Positive and negative word and word-pair frequency analysis was also performed. Results: A total of 786 hand surgeons’ reviews were analyzed. Analysis showed a significant relationship between the sentiment scores and overall average star-rated reviews ( r2 = 0.604, P ≤ .01). There was no significant difference in review sentiment by provider sex; however, surgeons aged 50 years and younger had more positive reviews than older ( P < .01). The most frequently used bigrams used to describe top-rated surgeons were associated with good bedside manner and efficient pain management, whereas those with the worst reviews are often characterized as rude and unable to relieve pain. Conclusions: This study provides insight into both demographic and behavioral factors contributing to positive reviews and reinforces the importance of pain expectation management.


2015 ◽  
Vol 3 (2) ◽  
pp. 121
Author(s):  
Ying-Leh Ling ◽  
Fairuz Ismail ◽  
Abdul Ghani Kanesan Abdullah

This study aims to examine the relationship between feedback environment practices and creativity in the educational organizations. This study is a quantitative study. A total of 40 polytechnic students from Polytechnic Kuching Sarawak are randomly selected to participate in this study. Data were obtained using a set of questionnaire consisting of three parts. The data obtained were analyzed descriptively and inferentially. Inferential analysis involves <em>t</em> test and Pearson correlation. The findings have shown that the level of feedback environment based on students' perception is high. Simultaneously, the level of creativity among the students is also high. The findings indicated that there is no significant difference in feedback environment between genders. Furthermore, the study also showed a significant and positive relationship between feedback environment and students’ creativity. The results of this study have several implications directly to the formation of high-quality students as feedback environment and students’ creativity are interrelated and inseparable in educational organizations.


Author(s):  
Rajendran P. ◽  
Anandarasu R.

The study was intended to find out the level of Scientific Attitude and academic achievement of B.Ed., trainees. This study involves a survey method. The size of the sample in the study was 941 B.Ed., trainees who were selected through the simple random sampling technique. The main objectives of the study are to the level of Scientific Attitude and academic achievement of B.Ed., trainees. To find out the significant difference in the Mean Scores of the level of scientific attitude and academic achievement of B.Ed., trainees with respect to the Demographic variables such as Gender, Year of Study, Subject, Locality of College. To find out whether there is any significant relationship between the Scientific Attitude and Academic Achievement of B.Ed., Trainees. The Statistical procedures used in this study were; Mean, Standard Deviation, ‘t’ test, and correlation to analyze the data. The Major findings of the study were; i) The level of Scientific Attitude and academic achievement of B.Ed., trainees is above average. ii) Female B.Ed., Trainees are a significantly higher level of Scientific Attitude and Academic Achievement than the Male B.Ed., Trainees. iii) Second-year B.Ed., Trainees are a significantly higher level of Scientific Attitude and Academic Achievement than the First-year B.Ed., Trainees. iv) The B.Ed., Trainees of Language Subject is significantly Higher Scientific Attitude than the Science Subject and Arts Subject. At the same time, the Science Subject is significantly having a higher level of Scientific Attitude than the Arts Subject. v) Urban B.Ed., Trainees are significantly higher levels of Scientific Attitude than the Rural B.Ed., Trainees. vi) There is a significant indifferent or negligible positive relationship between the Scientific Attitude and Academic Achievement. It's my conclusion that the present study reveals that there is several B.Ed., trainees who are having an above-average of the scientific attitude. However, the Academic Achievement of B.Ed., trainees are quite high.


2021 ◽  
Vol 9 (2) ◽  
pp. 395-404
Author(s):  
İlker Günel ◽  

The aim of this study is to determine the relationship between the locus of control and the sports manager behavior levels of the students studying in the department of sports management of the faculty of sport sciences. The study was conducted by the correlational survey method, one of the quantitative research designs. Population of the study consists of students studying in the 1st, 2nd, 3rd, and 4th grades in the departments of sports management of the faculties of sport sciences from various state and private universities. The sample of the study conducted using the nonprobability sampling method consists of 718 sports management students (male = 452, female = 266). In the study, data were collected with the sports manager behavior scale and the internal-external locus of control scale. Data were analyzed by means of analysis of normality, t-test, one-way Anova test and multiple regression tests. The study found a significant difference between students' gender, grade levels, university type and sports manager behaviors. There was no significant effect of internal-external locus of control levels on sports manager behaviors. In conclusion, it was found that the students' sport manager behavior and internal-external locus of control levels were quite high, and female students have higher sports manager behavior levels compared to male students, and the higher the level of grade, the higher the levels of sports manager behavior.


2020 ◽  
Vol 8 (6) ◽  
pp. 232596712092793
Author(s):  
Christopher Antonacci ◽  
Thomas R. Atlee ◽  
Peter N. Chalmers ◽  
Christopher Hadley ◽  
Meghan E. Bishop ◽  
...  

Background: Pitching velocity is one of the most important metrics used to evaluate a baseball pitcher’s effectiveness. The relationship between age and pitching velocity after a lighter ball baseball training program has not been determined. Purpose/Hypothesis: The purpose of this study was to examine the relationship between age and pitching velocity after a lighter ball baseball training program. We hypothesized that pitching velocity would significantly increase in all adolescent age groups after a lighter baseball training program, without a significant difference in magnitude of increase based on age. Study Design: Cohort study; Level of evidence, 2. Methods: Baseball pitchers aged 10 to 17 years who completed a 15-week training program focused on pitching mechanics and velocity improvement were included in this study. Pitchers were split into 3 groups based on age (group 1, 10-12 years; group 2, 13-14 years; group 3, 15-17 years), and each group trained independently. Pitch velocity was assessed at 4 time points (sessions 3, 10, 17, and 25). Mean, maximum, and mean change in pitch velocity between sessions were compared by age group. Results: A total of 32 male baseball pitchers were included in the analysis. Mean/maximum velocity increased in all 3 age groups: 3.4/4.8 mph in group 1, 5.3/5.5 mph in group 2, and 5.3/5.2 mph in group 3. While mean percentage change in pitch velocity increased in all 3 age groups (group 1, 6.5%; group 2, 8.3%; group 3, 7.6%), the magnitude of change was not significantly different among age groups. Program session number had a significant effect on mean and maximum velocity, with higher mean and maximum velocity seen at later sessions in the training program ( P = .018). There was no interaction between age and program session within either mean or maximum velocity ( P = .316 and .572, respectively). Conclusion: Age had no significant effect on the magnitude of increase in maximum or mean baseball pitch velocity during a velocity and mechanics training program in adolescent males.


2018 ◽  
Vol 8 (6) ◽  
pp. 45
Author(s):  
Sevim Güllü

The research aims to determine the level of relationship between the organizational cynicism and the tendency ofrevenge of sports science students. In this study, descriptive and relational screening technique was used as theresearch technique. The working group consists of 105 students (36 female, 69 male). The participants are studentwho study at Istanbul University Faculty of Sports Science in the academic year of 2017-2018. All of the studentshave been working at an organization/ a workplace for at least 6 months. As the data collection tool, two scales wereutilized with the personal information form prepared by the researchers. Organizational Cynicism Scale and RevengeScale were used. The percentage (%), frequency, skewness, kurtosis, t-test, ANOVA, Pearson Correlation analysiswere used. As a result there is a positive relationship between the level of organizational cynicism and intention ofrevenge. It was revealed that gender and type of employment variables did not make a significant difference inorganizational cynicism and sub-dimensions and will for revenge. However, significant differences have beenidentified in favor of the participants with a low salary in the behavioral sub-dimension of organizational cynicism.On the other hand, the scores of organizational cynicism and will for revenge of the participants are moderate andeven low.


2011 ◽  
Vol 31 (8) ◽  
pp. 1289-1306 ◽  
Author(s):  
CHANG-MING HSIEH

ABSTRACTAlthough the factors that influence people's perception of happiness have long been a focus for scholars, research to date has not offered conclusive findings on the relationships between income, age and happiness. This study examined the relationship between money and happiness across age groups. Analysing data from United States General Social Surveys from 1972 to 2006, this study finds that even after controlling for all the major socio-demographic variables, income (whether household income or personal equivalised income) had a significant positive association with happiness for young and middle-age adults, but it was not the same case with older adults. After controlling for the major socio-demographic variables, there was no evidence of a significant relationship between income (whichever definition) and happiness for older adults. The results also showed that the effect of household income on happiness was significantly smaller for older adults than for young or middle-age adults in the model controlling for major socio-demographic variables. The relationship between household income and happiness no longer differed significantly across age groups after social comparison variables were included. The relationship between equivalised income and happiness did not vary significantly by age group after controlling for the major socio-demographic variables.


2009 ◽  
Vol 7 (4) ◽  
pp. 379-386 ◽  
Author(s):  
Susran Erkan Eroğlu ◽  
Hasan Bozgeyikli ◽  
Vahit Çalişir

This research was carried out using the survey method in an attempt to find out the relationship between the life satisfaction and socio-economic status (SES) of adolescents. The research was conducted among 275 young Turkish people chosen by the random sampling method. The research findings determined that there was a significant difference between the life satisfaction and SES of the respondent students. On the other hand, contrary to expectations, there was no significant difference according to the gender variable.


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