scholarly journals DEVELOPMENT OF PRINCIPLES FOR CONSTRUCTION OF ADAPTIVE SYSTEM OF MOTIVATION AND INCENTIVES FOR PERSONNEL MANAGEMENT OF HOSPITALITY ENTERPRISES

2021 ◽  
Vol 6 (166) ◽  
pp. 28-32
Author(s):  
O. Dymchenko ◽  
D. Shapovalenko ◽  
K. Serikova
Keyword(s):  
Personnel Management ◽  
High Efficiency ◽  
Hotel Industry ◽  
Tourism Industry ◽  
Economic Activities ◽  
National Market ◽  
Hotel Chains ◽  
Main Component ◽  
The Cost ◽  
Hotel Chain

The tourism industry in Ukraine is currently actively developing. This industry meets the tourist needs of the population and is one of the important factors in the receipt of funds in the country's budget and employment. The main component of the tourism industry is the hotel industry. According to statistics, the cost of hotel services is from 30% to 50% of all tourist costs. The national market of the hotel industry of Ukraine includes international hotel chains. The analysis of the development of the hotel industry of Ukraine shows that the competitiveness of domestic hotel enterprises with European and Asian enterprises is not at the proper level. This requires increasing the efficiency of their economic activities. Therefore, to ensure efficiency, the task of the national hotel chain is to increase the competitiveness of hospitality enterprises. One of the ways to solve this problem is personnel management, including through the introduction of staff motivation. According to statistics, only 5% of staff always work in the hotel business with high efficiency. Other people need constant supervision, regular monitoring of tasks. Based on this, the hospitality companies had a small number of employees who aim at high efficiency of the entire enterprise. This is an important issue. Currently, hospitality companies use two types of motivation: - material motivation; - intangible motivation. The methods of material motivation include material rewards: - at full load of the enterprise, - at overfulfillment of the plan of sale of hotel services, - in the form of the annual premium, etc. Types of material motivation do not exclude punishment of staff, such as fines. The types of intangible motivation currently used in hospitality enterprises include: - organization of corporate holidays, - congratulations to employees on anniversaries, - introduction of additional days off, etc. Such types of motivation are used, for example, in the network of HELIOPARK Hotels & Resorts, Holiday Inn. This problem can be solved by organizing certain methods of motivation into a single system. Such a system must be adaptive.

Development of the Sheraton hotel chainDevelopment of the Sheraton hotel chain

2021 ◽  
Vol 65 (04) ◽  
pp. 137-139
Author(s):  
Mehdi Elman oğlu Bağırov ◽  
Keyword(s):  
North America ◽  
South America ◽  
New Technologies ◽  
Hotel Industry ◽  
Sheraton Hotel ◽  
Hotel Chains ◽  
The Caribbean ◽  
Day By Day ◽  
Hotel Chain ◽  
Made In

The distribution of the world's hotel chains to more and more countries is also reflected in our country, and the development of this type of chain hotels is growing day by day. Along with the development of technology, the tourism infrastructure and its key element, the hotel industry, is also developing. Today, investments are being made in a planned way to modernize the hotel business, build new hotels, and introduce new technologies and forms of service. Sheraton Hotels and Resorts is an international hotel chain owned by Marriott International. Sheraton has 446 hotels with 155,617 rooms worldwide, including locations in North America, Africa, Asia, Central and South America, Europe, the Middle East and the Caribbean. Key words: hotel chains, investment, technology, hotel business, tourism infrastructure

scholarly journals Introduction of management innovations in the work of municipal organizations

2018 ◽  
Vol 170 ◽  
pp. 01121 ◽  
Author(s):  
Tatiana Averina ◽  
Elena Avdeeva ◽  
Olga Perevalova
Keyword(s):  
Personnel Management ◽  
Swot Analysis ◽  
High Efficiency ◽  
Modern World ◽  
Real Economy ◽  
National Market ◽  
Land Relations ◽  
Development Trajectory ◽  
Socio Economic Impact ◽  
Management Career

Personnel management is recognized as one of the most important ways to improve the competitiveness of the organization in the local and national market. In the modern world, the life cycle of knowledge is becoming shorter, which requires regular updating of professional knowledge and abilities. Continuous updating of knowledge and improvement of skills are obligatory conditions for success. The most important task of enterprises of different forms of ownership is to increase the attractiveness of jobs in the regions for highly skilled professionals, to achieve high efficiency of employees through the improvement of personnel management systems. Management innovation is a universal tool for modernizing management. SWOT-analysis of the personnel management system of the Department of Property and Land Relations of the Voronezh Region made it possible to identify its strengths and weaknesses. The proposed innovative forms of management: career maps, employee development maps and scoring system are estimated using the models of D. Kirkpatrick and D. Phillips. Based on the analysis of trajectories of innovative development, the optimal moment for introducing changes and changing the development trajectory is determined. Assessment of the socio-economic impact of the implementation of measures confirmed their necessity and inevitability in the real economy.

scholarly journals TERRITORIAL ORGANIZATION OF INTERNATIONAL HOTEL CHAINS IN UKRAINE AND THE STRATEGY OF THEIRS DEVELOPMENT ON THE EXAMPLE OF HILTON WORLDWIDE

2021 ◽  
Author(s):  
Oksana Romaniv ◽  
Roman Skabara
Keyword(s):  
Swot Analysis ◽  
Necessary Conditions ◽  
Competitive Environment ◽  
Quality Service ◽  
National Market ◽  
Business Market ◽  
Territorial Organization ◽  
Hotel Chains ◽  
Hotel Chain ◽  
Hilton Hotel

The article considered the constructive and geographical aspects of the development of international hotel chains in Ukraine with an emphasis on the strategic prospects of strengthening the presence of Hilton Worldwide in the hospitality industry of Ukraine. The hotel chain is a form of association of hotel companies to ensure economic efficiency and competitiveness in the market through quality services. A brief digression into the company’s history was made. The principles and fundamental standards of Hilton Worldwide were outlined. The geography of Hilton’s establishments at the beginning of 2019 numbered 6,100 hotels and was represented in 114 countries. The Hilton hotel chain ranks fourth in the world among international hotel chains in terms of number of rooms and fifth in number of hotels. Hilton Worldwide Holdings Inc. operates as a holding company and provides services through subsidiaries. The article describes the 17 well-known Hilton brands. This company entered the national market of Ukraine with the appearance of the Hilton Kyiv hotel in the capital. Today Hilton Kyiv is one of the leaders in the hotel market of Kyiv and Ukraine as a whole. Hilton Kyiv provides guests with the necessary conditions for business trips and comfortable rest, providing quality service. Based on the SWOT analysis, the most appropriate type of Hilton Worldwide strategy in the current competitive environment of Ukraine has been identified. However, competition takes place not only at the level of individual hotels, but also at the level of international hotel chains. Some of them have ambitious plans to expand their presence in the Ukrainian market. This fact has complicated the competitive environment. And this factor should be taken into account when developing a strategy for the development of the Hilton chain in Ukraine. We offer a strategy to expand the Hilton chain in Ukraine by effusion as a result of bringing such brands to the hotel business market: Canopy by Hilton, Signia by Hilton, Hilton Garden Inn, Home2 Suites By Hilton, Motto by Hilton. Proposals were also made for a set of strategies to ensure the competitiveness and sustainability of Hilton Kyiv.

scholarly journals IMPACT OF EMPLOYEE TURNOVER ON HOTEL INDUSTRY- A STUDY OF SELECTED HOTELS OF NEW DELHI

2017 ◽  
Vol 5 (4) ◽  
pp. 153-158
Author(s):  
Dilbag Singh ◽  
Amandeep
Keyword(s):  
Employee Turnover ◽  
Negative Impact ◽  
Hotel Industry ◽  
Tourism Industry ◽  
New Delhi ◽  
Leisure Services ◽  
Fast Pace ◽  
Hotel Chains ◽  
Future Demands ◽  
The Government

Hotel industry is a part of Tourism Industry which is flourishing in India than ever before, according to 2017 report of World Economic Forum India has reached the 40th rank in the world from 52 during 2015. This has been result of immense efforts of the Government and the Industry positive steps in boosting its appeal as a tourist and hospitality destination on the globe. There are various International hotel chains already in India which are expanding their room inventory at a fast pace to meet the future demands of accommodation and leisure services. But with every success there comes some kind of problems or concerns which are needed to tackle as they might slowdown the organization or the industry as a whole. One of the major issues which have been part of every growing industry in past is to row out itself from the problem of employee turnover rate. It is said that employee turnover is one silent part of human resource management which can have a negative impact for the organization if managed inadequately. This paper is an attempt to find out the reasons why hotel industry in India is facing this issue and what are the possible effects of it on the industry which might slow or hold still the growth of industry as forecasted.

Cloud Services for Hotel Industry

2014 ◽  
Vol 905 ◽  
pp. 693-696 ◽  
Author(s):  
Adel Khan Musab ◽  
Chun Lin Li ◽  
Hasan A.H. Naji
Keyword(s):  
Cloud Computing ◽  
Saudi Arabia ◽  
Middle East ◽  
New Technology ◽  
Hotel Industry ◽  
Cloud Services ◽  
Random Selection ◽  
The Other ◽  
The Cost ◽  
Hotel Chain

This research focuses on the major issues that weigh upon a hotel companys decision to implement cloud computing. In this study there was a random selection done for 15 hotels (5 hotels five stars chains, 5 franchised hotels 3 and 4 stars and 5 local hotels). The aim of this paper revolves to (I) Study and analyze the major issues have an impact on hotel companys decision to move to cloud computing. (II) Test the current benefits and implementing cloud computing in the hotel industry. (III) Test the positive and negative issues in adopting cloud computing. In additions, this type of technology is so new for the Middle East specifically in Saudi Arabia and GCC (Gulf Cooperative Countries), where the hotel industry is growing so fast and it is required a new technology to go along with it. The results showed that excluding the hotel chain which use clouding partially, the other 10 hotel of the sample either franchise or local do not implement this technology due to not having knowledge or they are not sure of the cost because of changing from system to another.

scholarly journals Diversification and its Role in Improving Hotel Industry Businesses Competitiveness

2019 ◽  
Vol 8 (4) ◽  
pp. 605-609
Keyword(s):  
Hospitality Industry ◽  
New Technologies ◽  
Hotel Industry ◽  
Tourism Industry ◽  
Competitive Advantages ◽  
Diversification Strategy ◽  
Market Expansion ◽  
Hotel Chains ◽  
The Russian Federation ◽  
Further Development

In modern market economy conditions, the hotel industry is an integral part of the tourism industry and the most important catalyst for the socio-economic development of the regions of the Russian Federation. This article investigates the essence of diversification and evaluates its role in the process of improving the competitiveness of hotel industry facilities. Generalizing various terminological approaches, diversification in hospitality industry is considered as the development of hotel industry by expanding the range of services and the possibilities of their implementation, identification of the strengths and their further development, optimization of the use of capital and all types of resources, application of new technologies, market expansion, and creation of hotel chains. Diversification as a means of enhancing the competitive advantages of a hotel is considered. The authors emphasize the fact that every hotel business should work out the most appropriate diversification strategy, based on the stated objectives. Based on the conducted research it is concluded that diversification allows hotels to ensure survival by obtaining a guaranteed level of profit, acquiring a sustainable position in the market of hotel services.

scholarly journals PROSPECTS FOR THE GLOBAL HOTEL INDUSTRY DEVELOPMENT

2021 ◽  
Author(s):  
Volodimir Bilozubenko ◽  
◽  
Maxim Polyakov ◽  
Svitlana Shablii ◽  
◽  
...  
Keyword(s):  
Information And Communication Technologies ◽  
Negative Impact ◽  
Hotel Industry ◽  
Communication Technologies ◽  
Tourism Industry ◽  
Capital Costs ◽  
Positive Vector ◽  
The World ◽  
Information And Communication ◽  
Hotel Chains

The hotel industry is a part of the hospitality industry that specializes in providing accommodation services to clients. In recent years, more and more people around the world perceive traveling as an essential part of life. The article considers the dynamics of the hotel industry market during 2014-2018; a tendency of its increasing is revealed. Data on the level of occupancy of the hotel industry around the world are presented, as well as data on global revenue per available room in 2018-2019 are analyzed. It is established that in 2019 the growth of hotel occupancy was slower than in 2018, due to a number of reasons, such as: Brexit, exchange rate fluctuations in Venezuela and Argentina, a large increase in the hotel market offer in Europe and more. The hotel and number fund of the largest international hotel chains and its changes from 2014 to 2018 are studied and the positive vector of their development during the this period is determined. It is noted that the introduction of information and communication technologies in the global hotel industry is an important and urgent step to increase the number of travelers, because online booking of travel services, online travel agencies, online self-booking at airlines, car rental companies and hotels are becoming more popular with tourists. In addition, the possibilities of information and communication technologies are necessary for the promotion of business tourism. It is substantiated that information and telecommunication technologies stimulate the creation of innovations in tourism. The negative impact of the COVID-19 pandemic on the hotel industry in 2020 is considered, namely: cancellation of reservations, all-time low level of hotel reservations, dismissal of employees, cancellation of dividend payments by global hotel chains, as well as delay of capital costs. It is proved that the hotel industry is in a great crisis. It is proposed to take measures at the global level to protect the tourism industry in general and the hotel industry in particular, concerning the activities of public and private funds to help the most affected enterprises and employees due to the COVID-19 pandemic, as well as finding creative and innovative ways to overcome the crisis and bail out the hotel industry.

scholarly journals Spanish Tourist Sector Sustainability: Recovery Plan, Green Jobs and Wellbeing Opportunity

2021 ◽  
Vol 13 (20) ◽  
pp. 11447
Author(s):  
Esther González Arnedo ◽  
Jesús Alberto Valero-Matas ◽  
Antonio Sánchez-Bayón
Keyword(s):  
Hotel Industry ◽  
Tourism Industry ◽  
Current View ◽  
Economic Policies ◽  
Business Managers ◽  
Green Jobs ◽  
Recovery Plan ◽  
Tourism Sector ◽  
Hotel Chains

This paper presents an overview on political economy and economic policies into the European Green Deal framework and the Spanish recovery plan, with special attention to the tourism sector and actual opportunities for green jobs in the Spanish tourism market. Firstly, there is a literature review, combining the scientific production with professional and institutional literature, to understand the topic development, from the former restrictive point to the wider current view. Secondly, a case study about the green jobs opportunity in the Spanish hotel industry is presented, taking into account wellbeing economics, for the renewal of the Spanish tourism industry. Methodology combines the qualitative analysis of literature and the qualitative review of the CSR reports from top Spanish hotel chains as well as the feedback of sustainability experts at the hotel industry. This paper provides valuable information to improve the sectorial recovery plan and coordinate the policymakers and the business managers and entrepreneurs.

scholarly journals MANAGEMENT OF THE DEVELOPMENT OF THE TOURIST INDUSTRY IN THE CONDITION OF A PANDEMIC

2021 ◽  
Vol 5 (40) ◽  
pp. 184-190
Author(s):  
О. Fatkhutdinova ◽  
N. Bazhanova ◽  
S. Tyshchenko ◽  
T. Chernyshova ◽  
A. Osipchuk
Keyword(s):  
Jel Classification ◽  
Tourism Industry ◽  
Economic Activities ◽  
Important Place ◽  
Passenger Traffic ◽  
Leisure Services ◽  
Global Pandemic ◽  
The Cost ◽  
Tourism Services

Abstract. The tourism industry occupies an important place in the development of many countries around the world. Revenues from the provision of tourist services support about 50 related economic activities, which employ about 5% of the working population. Despite the gradual recovery of the economy caused by hostilities in eastern Ukraine during 2015—2020, its sharp decline in 2020, following the declaration of a global pandemic, was perhaps the largest in the last 20 years. The tourism industry has undergone significant transformations. If in 2019 the export of tourism amounted to 29.3 million people, a year later it was 2.5 times less. A similar deterioration is observed in tourism imports, where the decline in 2019/2020 ranged from 13.7 million to 3.4 million, respectively. The decline in tourist flows to Ukraine and abroad has caused negative chain changes in the functioning of Ukraine’s largest transport carriers. Thus, the fall in passenger air traffic in 2020 by 64.2% led to an increase in losses by UAH 0.4 billion in the national airline Ukraerorukh, the fall in passenger traffic by rail by 64.2% increased the loss by UAH 14.9 billion in PJSC Ukrzaliznytsia. And if air travel is more focused on the export of tourist flow, then rail transport is focused on the domestic market. Thus, the program of development of air communication within national borders needs detailed revision. At the same time, the closure of the Ukrainian border and the limited ability to travel have attracted the Ukrainian tourism market. During 2020, there was an increase in the cost of leisure services by an average of 25—30%, with the same quality of services provided. Due to the underdevelopment of premium-class recreation, approaches to investing in the expansion of this segment need to be reconsidered. The lack of sufficient investments of the state and business in the development of roads, reduces access to many quality places of nature, architectural monuments and so on. Thus, making appropriate adjustments to the development programs of the tourism industry at the national, regional and local levels becomes a priority in bringing the quality of tourism services to a new level and will provide an opportunity to increase revenues from the provision of tourism services. Keywords: tourism industry, tourism export, tourism import, tourist services, pandemic, quarantine measures. JEL Classification Z32 Formulas: 0; fig.: 3; tabl.: 1; bibl.: 22.

scholarly journals Improvement of accounting in the hotel business in the transition to a digital economy

2020 ◽  
Vol 159 ◽  
pp. 04019
Author(s):  
Azhar Nurmagambetova ◽  
Sariya Baimukhanova ◽  
Ryszard Pukala ◽  
Karlygash Kurbanova ◽  
Anar Kidirmaganbetova
Keyword(s):  
Business Management ◽  
Hotel Industry ◽  
Digital Economy ◽  
Tourism Industry ◽  
Improve Performance ◽  
Industry Sector ◽  
The Republic ◽  
The Cost ◽  
Tourism Flows

The article describes the main features of accounting and development of accounting in the hotel business during the transition to a digital economy. Considering the use of digital programs and applications, recommendations are given for improving accounting. The hotel industry is a key player in international tourism, and tourism flows depend on the quality of the tourism industry sector. The Republic of Kazakhstan is famous for its rich natural and tourist resources, but it occupies a small segment in the world tourism development. The main differences in the work of different hotels and hotels on the example of Kazakhstan and hotels in other countries are reviewed and summarized. In connection with the various services provided in hotels, it is necessary not only to monitor the quality of service and monitor the work of the staff but also to keep records of all possible expenses. In this regard, the cost of hotel business management. The paper discusses examples of automated systems to improve performance and accounting in hotels.

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