scholarly journals Qualitative Content Analysis: A Case Study of a Malaysian Government Education Website

Author(s):  
Nurdiana Azizan ◽  
Ross Smith ◽  
Vanessa Cooper ◽  
Noraizah Abu Bakar

Content analysis is a set of qualitative methods utilized to analyse data from verbal, print or electronic communication channels. Text-based information from interviews, focus groups and open-ended survey questions can be evaluated using this method. This paper shall put forth the definition of qualitative content analysis and discuss the basic principles of its technique. The method for conducting qualitative content analysis research will then be outlined and explained. A case study of a Malaysian government education website is provided to demonstrate the application of the said method. The case study explores several critical success factors (CSFs) involved in the transfer of knowledge from the Government to targeted users via an education-based website. Fifteen interviews were conducted and 14 CSFs are identified and segregated into six thematic groups. This exercise shall provide practical guidance to the practitioners that are directly involved in the process. The identification and understanding of the CSFs would provide the much needed direction for the website administrators and content creators. They would have access to essential information that enable them to make strategic decisions related to their website’s content development and delivery activities. This would then enhanced their capacity to deliver the requisite knowledge to their targeted users.

2016 ◽  
Vol 10 (4) ◽  
pp. 502-522 ◽  
Author(s):  
Noa Lavie

‘Reality’ television is a global and highly popular television phenomenon. Despite its public and academic critique as cultural ‘trash’, the genre enjoys great economic legitimacy. In recent years, other ‘trashy’ television genres, such as soap operas, have gained aesthetic-artistic legitimacy alongside their economic legitimacy. Taking a Bourdieusian approach and using the discourse about Israeli ‘reality’ shows as a case study, this article addresses the question of whether a similar process is evident in television critics’ attitudes towards reality television. Using quantitative and qualitative content analysis of reviews of ‘reality’ shows between 2003 and 2014, the article shows that the main question debated in such reviews is the genre’s morality rather than its aesthetic value: for Israeli critics, it is the moral attributes of these shows, not their aesthetic or artistic worth, which determine their ‘quality’.


Author(s):  
Jorge Lima de Magalhães ◽  
Arlene Moreira

The official pharmaceutical laboratories are strategic to the government in actions such as production of specific medicines (neglected medicines), research and development in new neglected molecules, public policies, price regulators etc.; especially to the health public in Brazilian population. In this sense, it is important that the information's system of the supply chain in this laboratory must have effectiveness of the activities and processes in the in order to cooperate efficiently and effectively with strategic planning. This work aim to analyze the quality of information's in the catalog of materials as a potential instrument to improvement the process purchase flows standardization, economy in purchases and essential information to the decision-makers. A methodology is proposal to the management in the information's system in purchase department with a standard in the quality catalogue in order to subsidize buyers regarding the detailed description of the purchase item and your specifications. The work conceptualizes and highlights the quality of information and its relevance by adding values to the services and products in supply chain of the official pharmaceutical lab. In this case study was shown details of problems from initial quality description to the final acquisition. In conclusion, to promote the management in the quality of the system information of the catalog of materials is necessary. Therefore, it's possible a better supply chain in public entity, even in an official pharmaceutical laboratory.


Author(s):  
Veeraporn Siddoo ◽  
Noppachai Wongsai

This paper presents the views of four Thai government organizations who had been awarded ISO/IEC 29110 Basic Profile Certification. Team ideas as to the success factors and barriers involved in implementations are explored. In-depth interviews with closed- and open-ended questions were conducted. The data collected was analyzed using qualitative content analysis. The results show two reasons for choosing standard, first, to enhance software development process, and second, because the financial support from the SIPA. The success factors were supportive organizational policy, staff participation, availability of time and resources for the improvement of the software process, consultations with the SIPA and team commitment and recognition. The barrier factors were time constraints, lack of experience, documentation load, unsynchronized means of communication and improper project selection. The findings were based on four diverse organizations. Other countries may take into account the variations e.g. working culture or organizational structure when seeking to apply these results.


2021 ◽  
Vol 27 (3) ◽  
pp. 255-263
Author(s):  
Nouf Alassaf ◽  
Sulaiman Bah ◽  
Fatima Almulhim ◽  
Norah AlDossary ◽  
Munirah Alqahtani

Objectives: The purpose of this study was to examine official healthcare informatics applications in Saudi Arabia in the context of their role in addressing the coronavirus disease 2019 (COVID-19) pandemic.Methods: This is a case study of official healthcare informatics programs and applications (apps) developed in Saudi Arabia before and during the COVID-19 pandemic. The qualitative content analysis (QCA) method was used. Data collection consisted of two components: a desktop review of documents and actual testing of the programs. According to the QCA method, we developed a matrix for abstracting information on different apps and programs in order to categorize the data. The compilation of information and discussion were based on information summarized in the matrix.Results: Six apps in total were developed before the COVID-19 pandemic. With the advent of the COVID-19 pandemic, three of the apps, SEHA, Mawid, and Sehaty were modified to address different aspects of the pandemic. Both SEHA and Mawid included information about COVID-19 awareness. During the COVID-19 pandemic, three official apps were developed: Tawakkalna, Tetamman, and Tabaud. The Tawakkalna app is mandatory for all citizens and residents to activate when visiting stores and institutions. It has a wide range of COVID-19 and other health-related functions. The Tetamman app provides COVID-19 test results and allows one to check his or her daily symptoms. It also has an educational content library and provides alerts. The Tabaud app notifies individuals if they have been exposed to COVID-19. The features, advantages, and disadvantages of all of the apps were examined.Conclusions: Overall, there were more strengths than shortcomings in the role played by healthcare informatics in the handling of the COVID-19 pandemic in Saudi Arabia.


Author(s):  
Najumunisha Abdul Jabbar ◽  
Doris Padmini Selvaratnam

Expenditure on education helps in improving the skill formation and raises the ability of individuals to produce and work. It is said to be an investment in human capital which is closely connected with the economic development. Government education spending is of great importance to national development and plays a prime role in assisting growth and knowledge deepening. The aim of this study is to build on the established theories of public policy analysis on education and to empirically investigate and analyze the determinants of public expenditure on education in Malaysia. For the occasion of this study, it is posited that education expenditure is determined by multidimensional determinants. A number of theories are therefore incorporated regarding economic-demographics and political concept which have been used in the study. The results reveal that the education policy in Malaysia is mainly determined by budget deficit and the revenue collected by the government with a significant coefficient variables of -0.22and 0.15 percent respectively. Besides, unemployment has an inverse but insignificant impact on total educational expenditures. These results imply that the Malaysian government mainly takes into account only certain factors and neglect to incorporate the importance of other factors, such as demographic and educational indicators, when allocating education expenditures. Whereas Malaysian government education expenditure doesn’t focus on the political factor which is well described by the insignificant level of 0.80 percent of the dummy election cycle variable.


2021 ◽  
Vol 6 ◽  
Author(s):  
Diogo Lopes de Oliveira ◽  
Erick Moreno ◽  
Bruce V. Lewenstein

Our case study situates science communication within the interaction of the COVID-19 disease, scientific research about the disease, public statements by relevant officials, media messages, political actions, and public opinion. By studying these interactions in the Brazilian context, we add to the understanding of science communication complexity by studying a context less easily available to the English-speaking research community. Methodologically, we identified key moments in Brazil during the pandemic using tools such as Google Trends, and content analysis of influencers' Twitter and Instagram accounts and digital newspapers. These episodes are then explored as case studies, using both quantitative and qualitative content analysis of messages to identify message emphasis frames and political agendas. The results introduce issues rarely explored in previous science communication research, especially ones associated with nationalism and political populism and national inequalities of privilege, income, and trust.


2020 ◽  
Vol 9 (4) ◽  
pp. 540-572
Author(s):  
Nadine Keller ◽  
Tina Askanius

An increasingly organized culture of hate is flourishing in today’s online spaces, posing a serious challenge for democratic societies. Our study seeks to unravel the workings of online hate on popular social media and assess the practices, potentialities, and limitations of organized counterspeech to stymie the spread of hate online. This article is based on a case study of an organized “troll army” of online hate speech in Germany, Reconquista Germanica, and the counterspeech initiative Reconquista Internet. Conducting a qualitative content analysis, we first unpack the strategies and stated intentions behind organized hate speech and counterspeech groups as articulated in their internal strategic documents. We then explore how and to what extent such strategies take shape in online media practices, focusing on the interplay between users spreading hate and users counterspeaking in the comment sections of German news articles on Facebook. The analysis draws on a multi-dimensional framework for studying social media engagement (Uldam & Kaun, 2019) with a focus on practices and discourses and turns to Mouffe’s (2005) concepts of political antagonism and agonism to operationalize and deepen the discursive dimension. The study shows that the interactions between the two opposing camps are highly moralized, reflecting a post-political antagonistic battle between “good” and “evil” and showing limited signs of the potentials of counterspeech to foster productive agonism. The empirical data indicates that despite the promising intentions of rule-guided counterspeech, the counter efforts identified and scrutinized in this study predominantly fail to adhere to civic and moral standards and thus only spur on the destructive dynamics of digital hate culture.


2018 ◽  
Vol 14 (22) ◽  
pp. 202
Author(s):  
Vidmantas Tutlys ◽  
Genute Gedviliene ◽  
Skaiste Vaiciukyniene

The European Commission’s Europe 2020 strategy calls for the enhancement the attractiveness of vocational education and training. This article aims to disclose and critically discuss the requirements defined in legislation of Lithuania for advertising VET services with reference to the context of the improvement of the VET image in society. It seeks to determine the requirements stipulated in legislation of Lithuania for advertising VET services and to evaluate the information on admissions to institutions of vocational education and training on their web pages according to the criterion of truthfulness of advertising. The article may be useful for professionals who work or will work with marketing communication in the future. It can be used as a manual of how to inform customers about VET services properly. The methods applied in this research are content analysis of scientific literature and legal documents, linguistic, comparative, systematic and logical interpretation methods of law, and a qualitative content analysis used for the case study. The content of the training service and not the subjective image is the actual marketing object, because the content provides an advantage that ensures good market positions in increasingly competitive market of VET provision. The image of initial vocational education is determined not so much by the actions of society, but by the vocational training systems themselves, or more specifically by the targeted efforts of its participants to improve the quality of initial vocational education, responding to the public challenges and communicating this message to the interested audiences in the communication process.


2021 ◽  
Vol 4 (2) ◽  
pp. 63
Author(s):  
Diamantino Ribeiro ◽  
António Pedro Costa ◽  
Jorge Remondes

Scientific research on the question of how happiness can be increased and then sustained has still a long way ahead. The authors have been developing studies in this field and have chosen the happiness initiatives of the Dubai and UAE government to elaborate a case study. This paper, extracted from the wider investigation, presents a study based on government communication on the creation of the Dubai and United Arab Emirates Ministry of Happiness. In the scope of this work we have chosen the National Happiness and Positivity Programme of the Dubai and United Arab Emirates Ministry of Happiness. Using the technique of content analysis, through the use of webQDA software, the aim was to understand how the government communicated its strategy for happiness and which are the most used concepts to capture the attention of institutions and citizens. Consequently, the aim was to understand what actions the government has advocated to implement the said programme. The results imply that the concept of positivity has a focus that is very close and complementary to that of happiness. It is also inferred that the government intends to promote 'happiness as a way of life’, and also to involve the private sector in the National Happiness and Positivity Programme. Finally, the author’s contribution to this research field is to demonstrate that this model of positivity and sustainable happiness can be extensively implemented, including in the academy.


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