scholarly journals The Role of Knowledge-based Consumption in the Consumers’ Purchase Decisions of Heating Products

2018 ◽  
Vol 26 (2) ◽  
pp. 137-148 ◽  
Author(s):  
Noémi Munkácsi
Keyword(s):  
Information Search ◽  
Personal Experience ◽  
Early Stage ◽  
The Internet ◽  
Final Decision ◽  
Exploratory Research ◽  
Knowledge Based ◽  
Purchase Process ◽  
Credible Information

The increasing role of the Internet enables the spread of knowledge-based consumption; consumers are turning to their social environment to exchange information and experiences with products either through personal contacts or by contacting others on the Internet. Several former studies analyzed the influencing role of experience-based communication on a variety of products but in the case of heating appliances the scientific literature is lacking. The goal of the study is to reveal the influence of experience in the various stages of the purchase process and to identify the credible information sources that consumers consult while making a decision. A two-step exploratory research was conducted in 2013 with homeowners in Hungary on the residential heat market. Consumers were found be active decision-makers and deliberately planned the purchase of heating products. The influencing role of experience prevails not only in the consumers’ personal experience but also in the experience of other users they interact with and in the experience of professionals they consult. Personal experience starts at the early age as respondents’ recall childhood memories with heating, which influences the consumers’ expectations in the early stage of the purchase process. The experience of other users prevails along the whole purchase process through credible sources and the experience of professionals influences mainly the information search and validation phase of the purchase process. Consumers consult other users (strong and weak social sources) personally or via online sources by the final decision rather than turning to the installer.

Personal Bible Reading and the Faith Formation of Teenagers in a Digital Age

2021 ◽  
pp. 1-26
Author(s):  
Judith Hildebrandt ◽  
Jack Barentsen ◽  
Jos de Kock
Keyword(s):  
Young People ◽  
Personal Experience ◽  
Digital Age ◽  
Faith Formation ◽  
The Internet ◽  
Back Seat ◽  
The Bible ◽  
Bible Reading ◽  
People Today

Abstract History shows that the use of the Bible by Christians has changed over the centuries. With the digitization and the ubiquitous accessibility of the Internet, the handling of texts and reading itself has changed. Research has also shown that young people’s faith adapts to the characteristics of the ‘age of authenticity’, which changes the role of normative institutions and texts in general. With regard to these developments this article deals with the question: How relevant is personal Bible reading for the faith formation of highly religious Protestant German teenagers? Answers to this question are provided from previous empirical surveys and from two qualitative studies among highly religious teenagers in Germany. The findings indicate, that other spiritual practices for young people today are more important as a source of faith than reading the Bible. The teenagers interviewed tend to seek an individual affective experience when reading the Bible, so that the importance of cognitive grasp of the content takes a back seat to personal experience.

The Search and Purchase Process among E-Travel Customers

2012 ◽  
pp. 514-524
Author(s):  
Maria Lexhagen
Keyword(s):  
Information Technology ◽  
Social Media ◽  
Mobile Technology ◽  
Information Search ◽  
Media Use ◽  
Customer Behavior ◽  
The Internet ◽  
Online Information ◽  
Future Developments ◽  
Purchase Process

Tourism is an intangible product that is simultaneously produced and consumed as well as perishable. Therefore, it is highly dependent on the availability of information. Information Technology, such as the Internet, can support customers’ search and purchase processes and act as a source and facilitator to achieve higher efficiency, less risk, and more satisfied tourists. This chapter reviews the emergence and growth of research on tourists’ online information search and purchase, the need for and use of support in this process, as well as the perception of values. Future developments of mobile technology and social media use are discussed as interesting areas of more research since they have implications for customer behavior, marketing, and management.

The Role of Information Technology in Promotion Strategy. Case in Taman Mini Indonesia Indah and Ragunan, Indonesia

2020 ◽  
Vol 11 (4) ◽  
pp. 960
Author(s):  
Dhian Tyas UNTARI
Keyword(s):  
Information Search ◽  
Quantitative Research ◽  
Capital City ◽  
The Internet ◽  
Promotion Strategy ◽  
Tourist Attractions ◽  
Tourist Destinations ◽  
Search Patterns ◽  
The Stability

Jakarta is the capital city of Indonesia, one of the leading sectors is tourism. Tourism, which is one of the tertiary sectors, is the largest foreign exchange earner in Jakarta. Two Jakarta tourism icons are Ragunan and Taman Mini Indonesia Indah (TMII). Promotion is needed to maintain the stability of the number of visits in both tourist destinations, especially through the internet. Globalization brings people's behavior to information search patterns through the internet. Here is the problem you want answered; how effective are these two tourist sites on the perceptive perspective of the community. The aim of this study is to analyze the effectiveness of the Taman Mini Indonesia Indah (TMII) and Ragunan tourism Web. This is a quantitative research, using a sample of 165 people taken randomly from leading tourist attractions in DKI Jakarta, namely TMII and Ragunan. Dimensions used in research are empathy, persuasion, impact, and communication.

scholarly journals Os dois lados da mesma moeda: identificando os paradoxos da tecnologia no consumo online dos brasileiros

2020 ◽  
Vol 12 ◽  
pp. 1092
Author(s):  
Claudia Maria Dias Guerra Disconzi ◽  
Kathiane Benedetti Corso ◽  
Marina Valim Bandeira
Keyword(s):  
Consumer Behavior ◽  
Survey Research ◽  
Research Method ◽  
The Internet ◽  
Exploratory Research ◽  
National Surveys ◽  
Online Consumer Behavior ◽  
Online Consumers ◽  
Purchase Process ◽  
Online Consumer

 The possibility of buying at any time of the day, researching prices and finding varied products are some of the advantages informed by online consumers. Despite the benefits, some disadvantages are also cited by these consumers, such as the impossibility of product experimentation, delay in delivery, difficulty in accessing websites and lack of security. With this, the possibility of paradoxical behavior among this type of consumer is verified. Therefore, this work aims to verify the presence of technology paradoxes in online consumer behavior. This is a descriptive-exploratory research, with a quantitative approach and a survey research method. A questionnaire was elaborated aiming to collect information regarding the profile of the online consumers interviewed and the characteristics of the purchase process, besides containing 28 statements referring to the 14 paradoxes of technology adapted from national surveys for consumption through the internet. A total of 263 respondents were obtained, where two pairs of paradoxes were present: Assimilation / Isolation and Planning / Improvisation.

scholarly journals THEORIES AND ANTECEDENTS OF KNOWLEDGE SHARING BEHAVIOUR IN VIRTUAL COMMUNITY: A SYSTEMATIC REVIEW

2020 ◽  
Vol 11 (10) ◽  
pp. 32-51
Keyword(s):  
Systematic Review ◽  
Big Data ◽  
Web 2.0 ◽  
Knowledge Sharing ◽  
Industry 4.0 ◽  
Virtual Community ◽  
The Internet ◽  
Knowledge Based ◽  
Comprehensive Study

Virtual Community (VC) is regarded as the best platform for professionals in various fields to share their expertise and knowledge. Since the escalation of web 2.0 and the internet within the last decade and the booming interest in big data and expansion of industry 4.0, VC is deemed as an ideal proxy for practitioners to share and earned instant knowledge that can be implemented within business activities and day to day application. Despite this emerging interest, there has been no comprehensive study on the overall antecedents of KS in VC. Applying for a systematic review, a total of 68 relevant articles that discusses knowledge sharing (KS) via VC are evaluated. Several central themes of theories applied in this field within the literature are discussed on its importance and relevance. Important antecedents are also reviewed on its practicality and implementation in understanding the role of KS in VC. The implication of this review would benefit stakeholders in maintaining the sustainability of VC as the platform for a knowledge-based society.

Achieving and Sustaining New Knowledge Development in High-Expectation Start-ups

2010 ◽  
Vol 24 (1) ◽  
pp. 47-53
Author(s):  
Diego Matricano
Keyword(s):  
Competitive Advantage ◽  
Early Stage ◽  
High Growth ◽  
Knowledge Development ◽  
High Expectation ◽  
Knowledge Based ◽  
Start Up ◽  
New Knowledge ◽  
Start Ups

In markets characterized by strong competition, new knowledge and new knowledge development are generally recognized as the key means for an enterprise to gain competitive advantage. This knowledge-based competitive advantage is critical for all commercial ventures, but is especially so for high-expectation start-ups (technology-based ventures anticipating high growth rates). Even though the organizational processes of a start-up are still under development, the success of new knowledge development is affected by three critical factors – the structure of the enterprise, the organizational technology and the knowledge promoters. An analysis of these factors suggests that the role of the knowledge promoter is the key determinant of knowledge development success in the case of early-stage high-expectation start-ups.

scholarly journals New technologies and quality of customer service – case study

2019 ◽  
Vol 2 (1) ◽  
pp. 548-558
Author(s):  
Katarzyna Midor
Keyword(s):  
Information And Communication Technologies ◽  
Customer Service ◽  
New Technologies ◽  
Communication Technologies ◽  
The Internet ◽  
Information And Communication ◽  
Purchase Process

Abstract Nowadays, companies are increasingly forced to fight against competition. The number of competitors on the market is constantly growing, and customer’s demands on the products offered by the companies are increasing. The role of customers on the market has changed in recent years. Customers are more active than before, i.e. they started to actively co-create value, so they stopped being passive to the purchase process. Organizations that make appropriate use of the increase in customer activity can count on large benefits for the company. One of the methods to increase competitiveness is continuous introduction of new technologies based on the Internet, which recently resulted in easier cooperation between customers and suppliers, making and settling transactions, coordination of orders in the supply chain thanks to e.g. solution supporting electronic exchange of EDI documents. Therefore, the development of information and communication technologies has significantly influenced the development of organization through its improvement. This paper presents the importance of new technologies for the customer that improve the process of its service in a selected clothing sales network in Poland.

scholarly journals The Influence of the Internet on the Socialization of Students

2021 ◽  
Vol 16 (4) ◽  
pp. 6-10
Author(s):  
Bazarova Tatyana S. ◽  
◽  
Fomitskaya Galina N. ◽  
Keyword(s):  
Social Networks ◽  
Young People ◽  
Information Search ◽  
Significant Proportion ◽  
Value Orientations ◽  
The Internet ◽  
Young Generation ◽  
Dependent Behavior ◽  
The Impact

The article is devoted to an urgent pedagogical problem – the influence of the Internet on the socialization of student youth in modern conditions, which determined the purpose and objectives of the article: to characterize the role of the Internet in the formation of values and attitudes of student youth, the development of Internet-dependent behavior. To achieve the goal, the following research methods were used: literature analysis on the problem under study, express survey and testing, comparative analysis of the results. This problem is considered taking into account the increasing importance of electronic resources in the context of digitalization of modern society. The characteristics of the main concepts of the problem under study are given: socialization, student youth, the Internet, etc. The approaches to defining the place of the Internet as the main means of communication and information for young people are reflected. The authors present the results of a comprehensive monitoring study conducted in recent years among the students of the Dorzhi Banzarov Buryat State University. On the basis of the primary data of the study the actual characteristics of the problem under study are highlighted: the goals and reasons for visiting the Internet (communication in social networks, information search, entertainment, studies), the respondents’ evaluation of the impact of the Internet as more positive than negative. The study of the value orientations of modern student youth showed that the respondents choose the main traditional values: family, health, love, self-development. Thus, the peculiarities of the influence of the Internet on the socialization of student youth are presented as follows: the main purpose of visiting the Internet is to communicate in social networks; young people are quite aware of the role of Internet influence; the main life values of the young generation retain a traditional character; a significant proportion of respondents have formed and stable Internet addictive behavior. The analysis of the results obtained shows that the use of the Internet as the main means of communication and information does not, in general, have a negative impact on the formation of values and attitudes of student youth, but contributes to the development of Internet-dependent behavior. Keywords: socialization, student youth, the Internet, value orientations, Internet-dependent behavior

scholarly journals PERILAKU INFORMASI DAN PREFERENSI UNIVERSITAS PADA GENERASI MILENIAL

2018 ◽  
Vol 4 (3) ◽  
pp. 276-287
Author(s):  
Afred Suci ◽  
Satria Tri Nanda
Keyword(s):  
Decision Making ◽  
Decision Maker ◽  
Information Search ◽  
Significant Relationship ◽  
Private Universities ◽  
Search Behavior ◽  
Final Decision ◽  
Millennial Students ◽  
Information Search Behavior

Digital era has shifted the role and information search behavior of selecting university. This study aims to map the role of influencer and decision maker and so as to analyze millennial student’s information search behavior for private universities. Respondent consists of 200 new students in seven private universities located in Riau Province, Indonesia. Data analyzed by using descriptive and chi-square for non-parametric statistic. Study reveals that millennial students autonomously become either prime influencer or decision maker in selecting campus destination. The main information source for millennial students are digital platforms and their peer community. There is no significant relationship between student's background and role of influencer. Meanwhile, student’s area of origin and their working status have a significant relationship with the role of final decision making. On the contrary, parents’ domicile, previous high school, and choice of study department have no significant relationship with the role of final decision making. The most important information for private university applicants are the availability and completeness of campus facilities, detail of tuition fee, and information of scholarship opportunities.  

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