scholarly journals EKSPEKTASI DAN TINGKAT KEPUASAN PRAJA TERHADAP KUALITAS PELAYANAN LEMBAGA PENDIDIKAN DI IPDN KAMPUS SULAWESI UTARA

2019 ◽  
pp. 33-45
Author(s):  
Hestiwaty Basir
Keyword(s):  
Educational Institution ◽  
Educational Institutions ◽  
Quality Of Services ◽  
Expectation Value ◽  
Know How ◽  
Consumer Expectation ◽  
North Sulawesi ◽  
Level Of Satisfaction ◽  
Campus Activities

This journal entitled “Expectation and Level of Satisfaction of Teachers on Quality of Services Educational Institutions at IPDN of North Sulawesi Campus” aims to know how the level of satisfaction of praja to Quality of Services Educational Institutions in IPDN Kampus Sulut in terms of reliability (Reability), Responsiveness, Assurance, (Emphaty), and Tangibles (Tangibles), to find out whether there is a difference between expectations and perceptions of the quality of services educational institutions in IPDN Kampus Sulut in terms of EDUQUAL instruments and to know how to improve the satisfaction of Praja on the quality of services educational institutions in IPDN North Sulawesi Campus. IPDN North Sulawesi Campus is one of the local campus that currently educates 322 people of praja, in order to produce a quality and ready-made praja required the commitment and effort in the implementation of all campus activities, especially in providing quality services for praja. The findings of this study conclude that partially and simultaneously dimensions of service quality reability, responsiveness, assurance, emphaty and tangibles provided by IPDN Educational Institution in North Sulawesi Campus have a positive and significant effect. This research also findings that IPDN Educational Institution in North Sulawesi Campus has not fully satisfy Praja, because consumer expectation value is still higher than service given. There needs to be a strategy to increase the satisfaction of the services according to the priority of the services needed. Keywords: EDUQUAL instrument, commitment

scholarly journals Identifikasi Kinerja Guru Dalam Menentukan Kualitas Mengajar Menggunakan Metode Profile Matching

2020 ◽  
Vol 1 (3) ◽  
pp. 172
Author(s):  
Fitri Pranita Basution
Keyword(s):  
Performance Appraisal ◽  
Teacher Performance ◽  
Educational Institution ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Appraisal Process ◽  
Profile Matching ◽  
Long Time ◽  
Performance Appraisal Process

To determine the quality of teacher performance, an educational institution must conduct a process of evaluating the performance of its teachers. MTsS YASPI College Foundation Labuhan Deli is one of the educational institutions that always improves the quality of education in schools. Teacher performance appraisal at Labuhan Deli YASPI schools is still done conventionally, so there are many assessment criteria and it takes a long time to evaluate the teacher's performance. This study aims to optimize the teacher performance appraisal process to be faster and more precise. The method used is Profile Matching. The results of this study can determine the teacher's performance more precisely by 100%. So that this research can be recommended as an appropriate system in evaluating teacher performance in schools

scholarly journals Developing Research Competence of Teachers as a Way of Increasing Competitiveness of HEIs in Kazakhstan

2021 ◽  
Author(s):  
Mariya Begunova ◽  
Xu Qingyu
Keyword(s):  
Quantitative Research ◽  
Education Quality ◽  
Educational Institutions ◽  
Culture Studies ◽  
Research Competence ◽  
World Languages ◽  
Foreign Culture ◽  
Level Of Satisfaction ◽  
Research Questions

Abstract The present article shows the findings of a basic quantitative research of the teachers’ research competence and its influence on higher educational institutions’ (hereafter: HEI) competitiveness on the sample of Kazakh University of International Relations &World Languages after Ablaikhan (hereafter: KazUIR&WL). Using the method of questionnaire, the study investigates the level of satisfaction of the students and parents with the education quality in KazUIR&WL, their needs and expectations, as well as shows the linkage between teachers’ research competence and the quality of education. The research involves 19 teachers, 70 students and 70 parents, who present their opinions by answering both open-ended and close-ended questions. The present research is inductive non-experimental and helps build a strong theoretical platform for generating further research questions. The main purpose of the research is mostly an assessment of the current situation in teaching English in Kazakhstan, with elements of evaluation and description. In this aspect, the current study can become a good scientific background for generating further research ideas in the sphere of education, linguistics, methodology, history, foreign culture studies and others. The method used in the present research is the method of questioning.

scholarly journals Pessoa com Deficiência (PcD): a realidade observada no ambiente organizacional.

Revista Foco ◽  
2019 ◽  
Vol 12 (3) ◽  
pp. 78
Author(s):  
Regiane Freires Dos Santos ◽  
Sabrina Bianca Regis Rocha ◽  
Daniele Oliveira Dos Santos ◽  
Gustavo Yuho Endo ◽  
Alvaro Costa Jardim Neto
Keyword(s):  
Quality Of Life ◽  
Private School ◽  
Educational Institution ◽  
People With Disabilities ◽  
Educational Institutions ◽  
Structured Interviews ◽  
Qualitative Descriptive ◽  
Recruitment And Selection ◽  
Selection Stage

A qualidade de vida dentro do ambiente organizacional não tem refletido de forma positiva para as pessoas com deficiência, pois além de suas características comuns, portam outras que as limitam a executar tarefas que são simples para as demais. Nesse sentido, o estudo tem como objetivo geral analisar a qualidade de vida no trabalho das pessoas com deficiência em instituição de ensino privado. A pesquisa tem caráter qualitativo, descritiva e comparativa. Os dados foram coletados por meio de entrevista semiestruturada, participaram da pesquisa três instituições públicas de ensino e uma instituição privada de ensino. Os principais achados foram que nas instituições públicas de ensino não haviam pessoas com deficiência, não podendo assim analisar a qualidade de vida dos mesmos nessas instituições. Já na instituição privadas existem pessoas com deficiência, ter esse tipo de colaborador é de iniciativa da organização e não somente pelo fato de existirem leis que as obrigam ter uma percentagem desse tipo de colaborador. Esse tipo de colaborador é tratado como os demais colaboradores, desde a etapa de recrutamento e seleção até a avaliação de desempenho. Porém, os mesmos sofrem preconceitos de alunos e colaboradores da própria instituições de ensino. Para que isso diminuía, são propostas ações internas de conscientização.  The quality of life within the organizational environment has not reflected positively on people with disabilities, because in addition to their common characteristics, they carry others that limit them to perform tasks that are simple for others. In this sense, the study aims to analyze the quality of life at work of people with disabilities in private school. The research has qualitative, descriptive and comparative character. Data were collected through semi-structured interviews. Three public educational institutions and one private educational institution participated in the research. The main findings were that in public educational institutions there were no people with disabilities, so they could not analyze their quality of life in these institutions. In the private institution there are people with disabilities, having this type of employee is the initiative of the organization and not only because there are laws that require them to have a percentage of this type of employee. This type of employee is treated like other employees, from the recruitment and selection stage to the performance evaluation. However, they suffer prejudice from students and employees of the educational institutions themselves. To reduce this, internal awareness actions are proposed.

scholarly journals Pedagogical principles in the activity of state service for education quality of Ukraine

2021 ◽  
pp. 208-218
Author(s):  
Svitlana Tsyura ◽  
◽  
Taras Ilechko ◽  
Keyword(s):  
New Technologies ◽  
Educational Institution ◽  
Educational Process ◽  
Education Quality ◽  
Educational Institutions ◽  
Quality Of Education ◽  
State Service ◽  
Knowledge And Skills ◽  
Pedagogical Principles

Based on the analysis of educational and regulatory documents, the main pedagogical principles of the State Service for Education Quality of Ukraine (SSEQU) are summarized: a) basic pedagogical principles of SSEQU’s activity, which are defined by the legislator as basic principles of state educational policy (people orientedness; primacy of the law; ensuring the quality of education and equal access to education; humanism; democracy; unity of teaching, upbringing and development, etc.); b) principles that determine the legal sphere of the SSEQU’s activity (institutional separation of control functions and functions ensuring the activities of educational institutions; transparency and publicity of management decisions; responsibility and accountability of education authorities and educational institutions to society; public administration; public partnership etc); c) pedagogical principles that guide and structurally organize SSEQU’s activities (universal design and reasonable adaptation; scientific nature of education; diversity of education; integrity and continuity of education; integration with the labor market; freedom of choosing the types, forms and pace of education, educational program, educational institution; academic integrity; academic freedom, etc. Empirical data analysis based on the educational process participants’ views on the factors, which comprise educational quality, revealed that the interviewees valued most the level of qualification, experience, knowledge and skills of their teachers, educational and methodological support, the use of new technologies and innovations in teaching for achieving quality education. Interaction and cooperation between education stakeholders was identified as important by teachers and students, and less important – by parents. Interviews with students - prospective educational experts revealed that they valued the sequence of communication skills, knowledge and skills of expert activity, experience and knowledge of pedagogical activities. Keywords: quality of education; SSEQ of Ukraine; state system of monitoring the quality of education; educational expert, audit of educational institutions.

scholarly journals PORTRAIT OF EDUCATIONAL INSTITUTIONS UNDER MUSLIMAT EDUCATION FOUNDATION (YPM) AT KEDIRI: IN QUALITY IMPROVEMENT MANAGEMENT

2018 ◽  
Vol 6 (1) ◽  
pp. 67-88
Author(s):  
Nurul Hanani
Keyword(s):  
Quality Improvement ◽  
Human Resources ◽  
Community Organization ◽  
Educational Institution ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Nahdlatul Ulama ◽  
Work Programs ◽  
Play Group

Abstract This study intends to explain the portrait of educational institutions fostered by Muslimat Education Foundation (YPM) NU in Kediri Regency, and try to describe the effectiveness of Muslimat NU in Kediri Regency in improving quality. This study seeks to describe in depth the problems in accordance with the data obtained in the field and on the interpretation of researchers. Muslimat NU is one of the organizations of many organizations in the community. Muslimat NU is a community organization and is an autonomous body of Nahdlatul Ulama whose task is helping to implement policies on women members. Among YPM's work programs in order to improve the quality of education in the district of Kediri are improving the quality of Al-Qur'an Kindergarten and play group, including on managerial aspects, facilities and infrastructure, administration, curriculum and Human Resources (teachers, managers and employees). Keywords: Educational Institution, YPM, NU, Quality Improvement Management ملخص الهدف من هذه الدراسة هو شرح صورة المؤسسات التعليمية التي تعقدها منظمة مسلمات نهضة العلماء (YPM) كاديري، ومحاولة وصف فعالية مساهمة تطوير منظمة مسلمات نهضة العلماء (YPM) كاديري في تحسين الجودة. تسعى هذه الدراسة إلى وصف هذه المشاكل بشكل متعمق وفقاً للبيانات التي تم الحصول عليها في الميدان وتفسير الباحثة. إن منظمة مسلمات نهضة العلماء هى احدى المنظمات في المجتمع و هي منظمة و هيئة مستقلة من جمعية نهضة العلماء ولها مسؤولة عن تنفيذ السياسات الخاصة بالأعضاء النساء، ومن بين برامج عمل المؤسسات التعليمية التي تعقدها منظمة مسلمات نهضة العلماء YPM لتحسين جودة التعليم في كديرى هى تحسين جودة روضة الأطفال ومؤسسة تعليم القرآن، بما في ذلك الجوانب الإدارية والمرافق والبنية التحتية والإدارة والمناهج والموارد البشرية (المدرسون والمديرون والموظفون). مفتاح الكلمات: المؤسسات التعليمية، المؤسسات التعليمية التي تعقدها مظمة مسلمات نهضة العلماء YPM، إدارة تحسين الجودة Abstrak Penelitian ini bermaksud menjelaskan potret lembaga pendidikan binaan Yayasan Pendidikan Muslimat (YPM) NU Kabupaten Kediri, dan berusaha mendiskripsikan efektivitas pembinaan PC Muslimat NU Kebupaten Kediri dalam peningkatan mutu. Penelitian ini berusaha untuk mendeskripsikan secara mendalam tentang permasalahan-permasalahan tersebut sesuai dengan data yang diperoleh di lapangan dan atas penafsiran peneliti. Muslimat NU merupakan salah satu organisasi dari sekian banyak organisasi yang ada di masyarakat. Muslimat NU adalah organisasi masyarakat dan merupakan badan otonom Nahdlatul Ulama yang bertugas membantu melaksankan kebijakan pada anggota perempuan. Diantara program kerja YPM dalam rangka meningkatkan mutu pendidikan yang ada di kabupaten Kediri adalah; Peningkatan kualitas Taman Kanak-Kanak dan Taman Pendidikan Al-Qur'an, di antaranya pada aspek manajerial, sarana dan prasarana, administrasi, kurikulum dan Sumber Daya Manusia (guru, pengelola dan karyawan). Kata Kunci: Lembaga Pendidikan, YPM, NU, Manajemen Peningkatan Mutu

The need for a transition to a distance learning format: research results

2020 ◽  
pp. 194-209
Author(s):  
Marina V. Polevaya ◽  
Elena V. Kamneva ◽  
Sergey A. Polevoy ◽  
Margarita M. Simonova ◽  
Svetlana M. Buyanova ◽  
...  
Keyword(s):  
Distance Learning ◽  
Teaching And Learning ◽  
Educational Institution ◽  
Educational Institutions ◽  
Teaching Staff ◽  
Learning And Teaching ◽  
Teacher Student ◽  
Teachers And Students ◽  
Training Format

Relevance. The article discusses the problems of the transition of universities to a distance learning format. The transfer of universities to a remote format due to the spread of the COVID-19 virus allowed students to continue to receive training, which varied significantly due to technologies, the choice of which was determined by the current capabilities of educational institutions. The article analyzes the result of a study of the attitude and assessment of teachers and students organizing and conducting training outside the educational institution with the use of distance technologies. The purpose of the study is to identify the features of teaching and learning in a distance format in higher education during the spread of a new coronavirus infection. The objectives of the study are to identify factors that have influenced the quality of the implementation of educational programs in full in the electronic information and educational environment. The results of the study. A serious influence of the distance learning format on the quality of the teacher-student interaction was revealed (it has significantly decreased), which is undoubtedly one of the factors that reduce studentsʼ motivation to learn. For many respondents, distance learning and teaching was the first experience of a distance learning format, and therefore the attitude towards it is rather complicated. A significant scatter in the format of the classes, their completeness and content within the framework of distance learning, the low proportion of the teaching staff prepared for its implementation, and the generally low level of technical, methodological and legal support show that the majority of Russian universities are not ready to introduce distance learning. The transition to an online training format caused the majority of respondents discomfort and negative emotional experiences.

scholarly journals INKLUSIVISME GURU PENDIDIKAN AGAMA ISLAM (Studi atas Pandangan Guru PAI tentang Konsep Tasamuh di SMK NU Lamongan, Mts Putra Putri Lamongan, SD NU Banat-Banin Lamongan)

KUTTAB ◽  
2019 ◽  
Vol 3 (2) ◽  
Author(s):  
A. Samsul Ma'arif
Keyword(s):  
Learning Process ◽  
School Environment ◽  
Educational Institution ◽  
Social Groups ◽  
Phenomenological Approach ◽  
Educational Process ◽  
Islamic Education ◽  
Educational Institutions ◽  
Teacher's Perspective

Educational institutions in which there is an educational process, have a function not only in the aspect of developing science, but also have a mission to improve the quality of personality through good character. In this position, the teacher has a role in instilling inclusive values (tasamuh) in the learning process that can be applied in everyday life as well as the process in developing the potential of their students. Each educational institution or each teacher will have different tasamuh values in each habituation or teaching. Get used to communicating with others using the language of unity, namely Indonesian, helping each other, not blaming others, especially fellow Muslims, especially other religions, and respecting different principles and respecting others. This study focuses on the views of Islamic Education teachers about the concept of tasamuh and the actualization of the tasamuh attitude of Islamic Education teachers in the learning process at SMK NU Lamongan, MTs Putra Putri Lamongan, SD NU Banat-Banin Lamongan. This study uses a qualitative research method with a phenomenological approach. This study shows that teachers play a role in developing tolerant attitudes to students in the school environment, social groups and even the community, through habituation and learning Islamic Education. The teacher's perspective on inclusive attitudes also plays a role in shaping the personality of students to be more open and respect all differences.

scholarly journals Manajemen Mutu terhadap Peningkatan Kualitas Lembaga Pendidikan Islam

2020 ◽  
Vol 3 (1) ◽  
pp. 1-24
Author(s):  
Mila Mahmudah
Keyword(s):  
Educational Institution ◽  
Educational Institutions ◽  
Organizational Goals ◽  
Service Companies ◽  
Internal Customers ◽  
Education Personnel ◽  
The Government ◽  
A Company ◽  
Term Management

Abstract: The term management has many meanings, management is directing / leading something of effort through planning, organizing, coordinating and controlling human resources and materials aimed at achieving predetermined goals. In the science of management there is the concept of problem solving that is placed in the workplace, namely the P-D-C-A approach as a process of solving problems with a continuous and systematic pattern. While management can also be defined as a process of organizing and utilizing the resources of the organization through the cooperation of members to achieve organizational goals effectively and efficiently. The practice of organizing education can be analogous to the production process in a company (industry). It's just that the products produced by educational institutions in the form of services. Therefore educational institutions can be said as service companies. From this perspective, the quality and quality of services (services) produced is a measure of the quality of an educational institution. Namely the extent of customer satisfaction with the services produced. What is meant by customers here are internal customers, namely teachers and other education personnel, and external customers, namely students and related parties outside the educational institution. Thus, schools are said to be of good quality if they are able to provide services according to or even exceed the expectations of teachers, employees, students, and other related parties such as parents, funders, the government or the world of work of users of graduates. Keywords: quality management, educational institutions

scholarly journals Kepemimpinan Pendidikan

2019 ◽  
Author(s):  
yola armelia ◽  
Hade Afriansyah
Keyword(s):  
Leadership Style ◽  
Educational Outcomes ◽  
Educational Institution ◽  
Leadership Role ◽  
Educational Institutions ◽  
Educational Goals ◽  
Current Leadership ◽  
Role Of The Principal

There are several objectives of this paper including, to find out how leadership in the world of education (headmaster), discusses the leadership style in education, to study the leadership role of the principal and to improve coordination in carrying out tasks related to coordinating existing parties. The research method used is literacy collection in the form of books, articles and other reading papers. This paper complements the discussion about leadership, because the presence of leaders is needed in an organization, in this case the author focuses on education. In addition, leadership is needed in supporting the process of improving the quality of education, because the style or characteristics associated with leadership can improve and move individuals in the organization. The current leadership style in school management is no longer a force of coercion but uses a commitment based on togetherness so that all parties under educational leadership can contribute to achieving the educational goals to be achieved. Whereas the quality of educational outcomes is issued by educational institutions in a certain period of time. A leader from an educational institution will be a support for an educational institution to be able to get a quality educational institution Good leadership will encourage a strong educational institution to become better too.

scholarly journals HUMAN RESOURCE MANAGEMENT IN IMPROVING THE QUALITY OF TEACHERS IN INDONESIAN ISLAMIC PRIMARY EDUCATION INSTITUTIONS

2021 ◽  
Vol 13 (1) ◽  
pp. 21-36
Author(s):  
Makherus Sholeh ◽  
Raihanatul Jannah ◽  
Khairunnisa Khairunnisa ◽  
Nur Kholis ◽  
Ghada Tosson
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Participant Observation ◽  
Educational Institution ◽  
School Principal ◽  
Educational Institutions ◽  
Training Strategy ◽  
Planning Strategy

Human Resource Management (HRM) problems are familiar at all educational institutions, such as the Islamic Basic Educational Institution. This study aims to reveal and introduce the concept of HRM in improving the quality of teachers at the SDI (islamic elementary school) Qurrota A'yun Tulungagung, Indonesia, to show the importance of HR in improving the quality of teachers in Islamic Primary Educational Institutions. Furthermore, this research involves ten informants, including a school principal, teachers, committees, parents, and community leaders. Subsequently, data were collected through in-person interviews (via telephone and online by WhatsApp messaging services), participant observation, and documentation. The results show the process of human resource management in improving the quality of teachers through planning, training, and evaluation. Firstly, the planning strategy is conducted through pre-service education or recruitment, while the training strategy is conducted by making on-the-job and off-the-job training programs. Lastly, Every week, semester, and year, the evaluation is completed, and rewards are given. In conclusion, the findings imply that human resource management has an important role in determining the quality of teachers.

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