scholarly journals A Study on the Application of Kiosk Service as the Workplace Flexibility: The Determinants of Expanded Technology Adoption and Trust of Quick Service Restaurant Customers

2020 ◽  
Vol 12 (21) ◽  
pp. 8790
Author(s):  
Kyung Hwa Seo
Keyword(s):  
Technology Acceptance ◽  
Future Research ◽  
Significant Positive Effect ◽  
Workplace Flexibility ◽  
Concept Model ◽  
Use Of Technology ◽  
Facilitating Conditions ◽  
Quick Service ◽  
Positive Direct ◽  
Positive Effect

This study presents fundamental data on the technology acceptance of kiosks in QSR (Quick Service Restaurants) and the marketing plans for efficient management performance. In this paper, the combined concept model was established through the acceptance literature, and an expanded UTAUT2 (Unified Theory of Acceptance and Use of Technology) model was then presented by empirical analysis. This study was evaluated by 303 customers with experience using QSR kiosks. The results show that the seven factors suggested by the UTAUT2 and trust have a positive direct and indirect effect on behavioral intention. In addition, this study confirmed the significant influence relationship between the variables in UTAUT2. It was also found that facilitating conditions and price value have a significant positive effect on trust. Lastly, trust has a significant positive effect on performance expectancy and behavioral intentions. As a result, this research demonstrates an extended and integrated UTAUT2 by verifying the relationship between basic UTAUT2 and trust. The limitations of this study and recommendations for future research are also discussed.

scholarly journals Analisis Penerimaan Pengguna Garda Sumber Pembelajaran Terbuka Indonesia (Garsupati) Menggunakan Model Unified Theory Of Acceptance And Use Of Technology (UTAUT)

2019 ◽  
Vol 10 (1) ◽  
pp. 43-47
Author(s):  
Ella Silviasasmi ◽  
I Ketut Resika Arthana ◽  
I Made Putrama
Keyword(s):  
Technology Acceptance ◽  
User Behavior ◽  
System Development ◽  
Social Factor ◽  
Unified Theory ◽  
Performance Expectation ◽  
Use Of Technology ◽  
Technology Acceptance Models ◽  
Facilitating Conditions ◽  
Positive Effect

The purpose of this research is to know how the user acceptance to Garsupati system so that system development feasible executed. One approach to the theory of acceptance and use of a technology that is Unified Theory Of Acceptance And Use Of Technology (UTAUT). UTAUT is one of the technology acceptance models developed by Vankatesh, et al. (2003) by combining eight previous technology acceptance theories. UTAUT has four main constructs: 1) performance expectancy, 2) effort expectancy, 3) social influence, and 4) facilitating conditions. This research will further explain about the relation of factors influencing acceptance and usage of Garsupati system using UTAUT model. Data were obtained by distributing questionnaires to students and interviews with lecturers. The sample size in this study amounted to 394 Undiksha students, analyzed using multiple linear regression using SPSS software. The results of this study indicate that (1) performance expectation, business expectation, social factor have positive effect to interest of utilization of Garsupati system (2) facility factor and interest of utilization have positive effect to user behavior. Keywords: OER, Garsupati, UTAUT

scholarly journals Barriers to eHealth adoption in routine antenatal care practices: Perspectives of expectant mothers in Uganda – A qualitative study using the unified theory of acceptance and use of technology model

2021 ◽  
Vol 7 ◽  
pp. 205520762110644
Author(s):  
Hasifah Kasujja Namatovu ◽  
Tonny Justus Oyana ◽  
Henk Gerard Sol
Keyword(s):  
Maternal Health ◽  
Antenatal Care ◽  
Technology Acceptance ◽  
Unified Theory ◽  
Health Providers ◽  
Use Of Technology ◽  
Expectant Mothers ◽  
Care Practices ◽  
Facilitating Conditions ◽  
Routine Antenatal Care

Current empirical evidence suggests that successful adoption of eHealth systems improves maternal health outcomes, yet there are still existing gaps in adopting such systems in Uganda. Service delivery in maternal health is operating in a spectrum of inadequacy, hence eHealth adoption cannot ensue. This study set out to explore the challenges that impede eHealth adoption in women's routine antenatal care practices in Uganda. A qualitative approach using semi-structured interviews was employed to document challenges. These challenges were classified based on a unified theory of acceptance and use of technology constructs. One hundred and fifteen expectant mothers, aged between 18 and 49 years, who spoke either English or Luganda were included in the study that took place between January to May 2019. Thematic analysis using template analysis was adopted to analyse qualitative responses. Challenges were categorised based on five principal unified theories of acceptance and use of technology constructs namely: performance expectancy, effort expectancy, social influence, facilitating conditions and behavioural intention. Facilitating conditions had more influence on technology acceptance and adoption than the other four constructs. Specifically, the lack of training prior to using the system, technical support, computers and smart phones had a downhill effect on adoption. Subsequently, the cost of data services, internet intermittency, and the lack of systems that bridge the gap between mothers and health providers further hindered technology uptake. In conclusion, strategies such as co-development, training end-users, garnering support at the national and hospital levels should be advocated to improve user acceptance of technology.

scholarly journals Does Technology Readiness and Acceptance Induce more Adoption of E-Government? Applying the UTAUT and TRI on an Indonesian Complaint-Based Application

2020 ◽  
Vol 4 (1) ◽  
pp. 68
Author(s):  
Dhia Khalila Rinjany
Keyword(s):  
Technology Acceptance ◽  
Smart City ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Technology Readiness ◽  
Intention To Use ◽  
Technology System ◽  
Use Of Technology ◽  
Readiness Level ◽  
Facilitating Conditions

Most researches relating to the success of information and technology system application focus on two separate matters, namely technology readiness and technology acceptance. Both perspectives are used to observe how technology is adopted by users. However, very few studies test them both concurrently in a single research. This research, therefore, aims to conduct testing on the two concurrently without separating them. This article attempts to put two differing theories to the test, which are the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Technology Readiness Index (TRI), in the context of e-government that is carried out via the Jakarta Smart City Program. To be more specific, the aJakarta Smart City Program analyzed in this study is the Qlue and CRM (Citizen Management Relationship) applications. The research method employed in this article is the quantitative method, wherein 225 respondents participated in this research to assess the level of technology readiness, the gathered data were subsequently processed by using the descriptive statistics analysis technique. Furthermore, 185 respondents also participated in observing how behavior influences the intention to use technology. These data were processed by using multiple linear regression analysis. Research results indicate that Jakarta SCR citizens’ technology readiness level can still be categorized as low and is identified as belonging to the Low Technology Readiness group, with a total TRI value of 2.7. Additionally, this research also shows that performance expectancy (PE), effort expectancy (EE), social influence (SI), and facilitating conditions (FC) have positive and significant influence on the dependent variable, namely the behavioral intention to use the system (BIUS).

Toward diffusion of e-Zakat initiatives amid the COVID-19 crisis and beyond

foresight ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Saeed Awadh Bin-Nashwan
Keyword(s):  
Smartphone Application ◽  
Future Research ◽  
Snowball Sampling ◽  
Content Type ◽  
Intention To Adopt ◽  
Use Of Technology ◽  
Main Determinants ◽  
Facilitating Conditions ◽  
Relief Efforts ◽  
The Relationship

Purpose While the financial relief efforts are struggling to keep up with the COVID-19 outbreak, there is a need for the diffusion of e-Zakat initiatives and work with fintech if governments truly strive to ensure that most vulnerable do not fall behind. The newly launched e-system – popularly known as ZAKATY (e-portal and smartphone application) – in Saudi Arabia is an example worth attention and study on how well people can accept and use the system and Zakat payer-centric e-services, especially amid such uncertain times. The purpose of this study is to explore how an extended unified model of acceptance and use of technology (UTAUT) can induce users to adopt the ZAKATY e-services provided by the General Authority of Zakat and Tax during this unprecedented challenge to pay Zakat online in an easy, fast and reliable way. Design/methodology/approach Drawing on a quantitative approach through an online administered survey, a total of 479 usable responses from individual Zakat payers were obtained using snowball sampling and analyzed through smart partial least squares (SmartPLS) software. Findings This study confirms the suitability and utility of the UTAUT model used in predicting Zakat payers’ intention to adopt the e-Zakat system and its services, indicating that the model possesses 72% of the predictive capability to explain variance in intentions. It also shows that all UTAUT constructs (i.e. performance expectancy, social influence and facilitating conditions) were statistically significant, except for effort expectancy. Online trust exerted a significant moderating effect on the relationship between UTAUT constructs and users’ intentions to uptake the system’s online services amid COVID-19. Practical implications To keep pace with rapid digital transformations amid the pandemic, Zakat institutions, as governmental entities, are likely pursuing to identify the main determinants that influence people’s intentions to engage in adopting e-Zakat services. This could be eventually translated into maximizing the proceeds of Zakat funds by developing ICT-based infrastructure and introducing reliable and efficient e-services that can be adopted by users. Originality/value Given the scarce literature on the relevance of e-Zakat systems’ adoption, this work could serve as a building block and springboard for literature and future research by empirically examining an extended framework derived from the UTAUT theory in the Zakat context.

Consumer Acceptance of Internet Banking

2017 ◽  
pp. 42-56 ◽  
Author(s):  
Fandy Boy Haking ◽  
Chee Hou Chin ◽  
Azan Shah Ambo Abdul Raoff ◽  
Mohd Rahmat Masri Kahar ◽  
Jeffry Benjamin ◽  
...  
Keyword(s):  
Technology Acceptance ◽  
Financial Institution ◽  
Banking System ◽  
Sampling Technique ◽  
Analysis Data ◽  
Internet Banking ◽  
Hierarchical Regression ◽  
Future Research ◽  
Use Of Technology ◽  
Internet Banking System

The purpose of this research is to investigate the main factor that influences the usage of internet banking in Malaysia. This study applies the concept of Unified Theory of Acceptance and Use of Technology (UTAUT) in internet banking context. This research implements hierarchical regression for All the bank company should be alert in customer satisfaction for their system and not just focus for the profit. The framework will be useful for bank to improve their system to more systematic and efficient. data analysis. Data was collected from 210 students of public higher learning institution in Federal Territory of Labuan, Malaysia via convenience sampling technique. The result of this study give impacts towards the future research in technology acceptance. The empirical results will be useful for financial institution or bank in order to improve the internet banking system that they currently used.

Acceptance and Effectiveness of Rain Classroom in Linguistics Classes

2020 ◽  
Vol 12 (2) ◽  
pp. 77-90
Author(s):  
Zhonggen Yu ◽  
Han Yi
Keyword(s):  
Technology Acceptance ◽  
Structured Interview ◽  
Future Research ◽  
Knowledge Gain ◽  
Learning Technology ◽  
Significance Level ◽  
Mobile Learning Technology ◽  
Acceptance Model ◽  
Facilitating Conditions ◽  
And Linguistics

Rain Classroom, a mobile learning technology developed in China, has received great popularity. Research into its acceptance and effectiveness, however, remains sparse. Through research instruments, i.e. a questionnaire adapted from the Technology Acceptance Model (TAM), a semi-structured interview and linguistics knowledge tests, both quantitative and qualitative data were obtained to test research hypotheses. It was concluded that (1) Rain Classroom possesses significantly higher acceptance than traditional multimedia projecting systems in terms of performance expectancy, effort expectancy, social influence, facilitating conditions, and attitude at the significance level .05; and (2) Rain Classroom contributes to significantly higher linguistics knowledge gain than traditional multimedia projecting systems at the significance level .05. Future research could aim to improve and enhance the functions of Rain Classroom in order to pursue higher acceptance and effectiveness. Cross-disciplinary research could also be conducted to test its acceptance and effectiveness.

Fair? I Don’t Care: Examining the Moderating Effect of Workplace Cynicism on the Relationship Between Interactional Fairness and Perceptions of Organizational Support From a Social Exchange Perspective

2016 ◽  
Vol 24 (3) ◽  
pp. 401-413 ◽  
Author(s):  
Brian J. Collins
Keyword(s):  
Field Study ◽  
Social Exchange ◽  
Organizational Support ◽  
Moderating Effect ◽  
Future Research ◽  
Full Time ◽  
Positive Direct ◽  
The Relationship ◽  
Positive Effect ◽  
Practical Implications

This article examines how workplace cynicism moderates the relationship between interactional fairness and perceptions of organizational support (POS). Using a sample of full-time employees, I found a positive, direct effect between interactional fairness and POS. Furthermore, the moderating effect suggests the relation between interactional fairness and POS was stronger for less cynical employees. Incorporating a social exchange framework, this article discusses how the typically positive effect of interactional fairness is lost on cynical employees. This result was confirmed using a controlled scenario-based protocol, which replicated the results of the field study. Practical implications and directions for future research are discussed.

scholarly journals Analisis Determinan Profitabilitas Perusahaan Manufaktur pada 2014-2019

2021 ◽  
Vol 10 (2) ◽  
pp. 291
Author(s):  
Audi Gracia Wasisto ◽  
Nora Amelda Rizal
Keyword(s):  
Firm Size ◽  
Stock Exchange ◽  
Future Research ◽  
Significant Positive Effect ◽  
Manufacturing Companies ◽  
Working Capital ◽  
Panel Data Regression ◽  
Negative Effect ◽  
Operational Activities ◽  
Positive Effect

Profitability is very important for a company to carry out their operational activities because in general they cannot not survive without the ability to generate profits. This study aims to determine the effect of working capital, firm size, company efficiency, liquidity, and leverage on profitability in manufacturing companies listed in the Indonesia Stock Exchange 2014-2019. This research used purposive sampling with 108 sample data. The data were analyzed using panel data regression using eviews 11 software. It showes that working capital, firm size, company efficiency, liquidity, and leverage simultaneously have a significant effect on profitability. Partially, working capital has a significant positive effect on profitability. Firm size has no significant positive effect on profitability (ROE), but it has a significant positive effect on profitability (EPS). Company efficiency has a significant positive effect on profitability. Liquidity has no significant positive effect on profitability (ROE) and has no negative effect on profitability (EPS). Leverage DER and LDAR have no significant negative effect on profitability. Therefore, this research can be a reference for future research to analyze the determininant of profitability.

scholarly journals Applying UTAUT and Fuzzy Dematel Methods: A New Legal Aid Administration System

2021 ◽  
Vol 8 (1) ◽  
pp. 24-36
Author(s):  
Jeremiah Kau Makokoane ◽  
Docter Joe Khosa
Keyword(s):  
Decision Making ◽  
Technology Acceptance ◽  
Fuzzy Decision Making ◽  
Direct Influence ◽  
Legal Aid ◽  
Fuzzy Dematel ◽  
Use Of Technology ◽  
The Social ◽  
Main Determinants ◽  
Facilitating Conditions

A hybrid UTAUT and Fuzzy Dematel Method is proposed in assessing the perception of accepting the new electronic Legal Aid Administration (eLAA) system by employees of Legal Aid South Africa. Information technology acceptance research has in many respects provided insight to decision-making on reviewing user acceptance. Legal Aid SA’s employees’ perception measured by their response of assessment is useful information on users’ attitude of accepting the eLAA system. Therefore, this study aims to measure the main determinants of intention and usage of the new system by users using the Unified Theory of Acceptance and Use of Technology (UTAUT). Further, we identify the cause-and-effect factors of acceptance and suggest the importance of factors using the Fuzzy Decision-Making Trial and Evaluation Laboratory (Dematel) method. The findings of this study suggest that the UTAUT dimensions of Performance Expectancy has high direct influence on acceptance of the eLAA system by Legal Aid SA employees than other variances. Alternatively, Effort Expectancy (EE) dimension is in the overall having the least power of direct influence on using the eLAA system. Notably, both the Social Influence and Facilitating Conditions have low direct influence in predicting the attitude of using the eLAA system. The findings of this study are useful in assisting the management of Legal Aid SA to gain insight into preferred ways to introduce automated systems that are perceived useful and acceptable amongst employees.

scholarly journals The effect of military social responsibility perception on soldier’s organizational citizenship behavior (OCB)

2020 ◽  
Vol 3 (3) ◽  
pp. 133-159
Author(s):  
Cheonseok Park ◽  
Jeman Jeon
Keyword(s):  
Social Responsibility ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Military Service ◽  
Mediating Effect ◽  
Citizenship Behavior ◽  
Future Research ◽  
Significant Positive Effect ◽  
The Impact ◽  
Positive Effect

This research aims to study the social role of the military, which is expected to gain importance when the security environment of the Korean Peninsula changes in the future. Expanding the research on corporate social responsibility (CSR), this study redefines the concept of military social responsibility (MSR) and identifies the impact of MSR perception on soldiers’ organizational citizenship behavior (OCB). This study aims to examine the effects of MSR on OCB and the mediating effect of reputation. Thus, the survey was conducted by visiting two army troops in the metropolitan area and three army troops in the Gangwon-do area. As a result, MSR perception by military service members had a significant positive (+) effect on OCB. In addition, reputation showed a significant partial mediating effect. Further, for individual MSRs, legal and ethical MSR and philanthropic MSR had a significant positive (+) effect on OCB, and reputation was fully mediated in that process. Finally, based on the results, the implications of the study and future research directions were discussed.

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