scholarly journals Heuristic-Based Journey Planner for Mobility as a Service (MaaS)

2020 ◽  
Vol 12 (23) ◽  
pp. 10140
Author(s):  
Panagiotis Georgakis ◽  
Adel Almohammad ◽  
Efthimios Bothos ◽  
Babis Magoutas ◽  
Kostantina Arnaoutaki ◽  
...  
Keyword(s):  
Public Transport ◽  
User Satisfaction ◽  
Methodological Approach ◽  
Central Component ◽  
Successful Implementation ◽  
Transportation Services ◽  
Single Interface ◽  
Transport Services ◽  
Bike Sharing ◽  
Mobility Solution

The continuing growth of urbanisation poses a real threat to the operation of transportation services in large metropolitan areas around the world. As a response, several initiatives that promote public transport and active travelling have emerged in the last few years. Mobility as a Service (MaaS) is one such initiative with the main goal being the provision of a holistic urban mobility solution through a single interface, the MaaS operator. The successful implementation of MaaS requires the support of a technology platform for travellers to fully benefit from the offered transport services. A central component of such a platform is a journey planner with the ability to provide trip options that efficiently integrate the different modes included in a MaaS scheme. This paper presents a heuristic that implements a scenario-based journey planner for users of MaaS. The proposed heuristic provides routes composed of different modes including private cars, public transport, bike-sharing, car-sharing and ride-hailing. The methodological approach for the generation of journeys is explained and its implementation using a microservices architecture is presented. The implemented system was trialled in two European cities and the analysis of user satisfaction results reveal good overall performance.

scholarly journals Intra-Urban Spatial Disparities in User Satisfaction with Public Transport Services

2019 ◽  
Vol 11 (20) ◽  
pp. 5829 ◽  
Author(s):  
Rubén Cordera ◽  
Soledad Nogués ◽  
Esther González-González ◽  
Luigi dell’Olio
Keyword(s):  
Public Transport ◽  
User Satisfaction ◽  
Goodness Of Fit ◽  
Sustainable Mobility ◽  
Transport Services ◽  
Spatial Differences ◽  
Ordered Probit Models ◽  
Improve Service Quality ◽  
The City ◽  
Modelling Process

Knowing public transport service’s user satisfaction is essential to maintaining and increasing its quality and demand. Several studies have analysed the factors influencing users’ satisfaction, considering their perceptions of specific attributes of the service. However, other aspects, such as the spatial distribution of users, i.e., their origin neighbourhoods, could significantly affect their satisfaction with the service, showing social inequity patterns. This paper proposes a new methodology to evaluate whether these spatial differences in satisfaction exist. Using the city of Santander (Spain) as an example, ordered probit models have been estimated, linking the bus users’ overall satisfaction with variables that include their perceptions of the service and socio-demographic characteristics, and with dummy variables which classify each trip according to its neighbourhood origin. Our results confirm the existence of variations in satisfaction depending on the area of the city under study. In addition, user characterization variables, such as age, which were not significant when considering the city as a whole, proved to be influential in some areas. The estimated model, considering spatial differences, had a higher goodness of fit than that of models not taking zoning into account, and reproduced the overall satisfaction pattern presented in the study area with less error. The consideration of spatial differences in the modelling process enabled the detection of priority areas in which to implement measures to improve service quality and equity, thus increasing the use of public transport and supporting the promotion of a more sustainable mobility.

scholarly journals Competitiveness Assessment for Transport Enterprises in the Context of Accelerated Development of the International Logistics Infrastructure

2019 ◽  
Vol 67 ◽  
pp. 01004
Author(s):  
Olga Ievsieieva
Keyword(s):  
Public Relations ◽  
Methodological Approach ◽  
Road Transport ◽  
Economic Research ◽  
Pricing Policy ◽  
Transportation Services ◽  
Economic Relations ◽  
Motor Transport ◽  
Transport Services ◽  
Current Trends

In the study, the authors have identified the dominant trends in the development of the international road transport services market. These include monopolization and protectionism, structural imbalances, namely, predominance of European transport companies in the international motor transport market, prevailing of private transport companies. Hence, the researchers determined the general vector of improvement of the motor transport services market in the modern stage of internationalization of global economic relations. The current trends in the development of the international road transport services market in Ukraine are substantiated. The authors propose a competitiveness assessment methodology for transport enterprises. It is proposed to quantify the following elements as part of the competitiveness coefficient of a transport enterprise: 1) the range of offered transportation services; 2) pricing policy; 3) advertising; 4) public relations; 5) sales system; 6) employee incentive system; 7) innovative activity of the enterprise. Using the proposed methodological approach will help making reasonable management decisions to improve the efficiency of transport enterprises, to expand the information base of economic research, and to improve the quality of analysis in the context of accelerated development of the international logistics infrastructure.

scholarly journals COMMUTERS’ PERCEPTIONS ON RAIL BASED PUBLIC TRANSPORT SERVICES: A CASE STUDY OF KTM KOMUTER IN KUALA LUMPUR CITY, MALAYSIA

2013 ◽  
Vol 11 (3) ◽  
Author(s):  
Syahriah Bachok ◽  
Mariana Mohamed Osman ◽  
Ummi Aqilah Khalid ◽  
Mansor Ibrahim
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Traffic Congestion ◽  
Urban Traffic ◽  
Attractive Alternative ◽  
Kuala Lumpur ◽  
Transportation Services ◽  
Probabilistic Sampling ◽  
Physical Conditions ◽  
Transport Services

In facing the challenges of urban traffic congestion, when people are becoming more dependent on private vehicles, public transportation services should be functioning effectively as attractive alternative modes. This research evaluates how rail public transport users perceive day to day quality of the provided services. The study investigates commuters‟ satisfaction levels of various trip making aspects on board KTM Komuter trains, a commuter services operated by the company Keretapi Tanah Melayu Berhad (KTMB), a heavy rail operator in Kuala Lumpur, Malaysia. A systematic probabilistic sampling questionnaire survey was conducted among the users during the month of December 2011 until March 2012. A sample of 1000 questionnaire forms returned by respondents have been gathered for purposes of ascertaining the overall satisfaction level and analysis on selected aspects of the performance indicators. The results have shown that the majority of the respondents perceived KTM Komuter services to be below the levels that the users had expected, especially the non-adherence to published schedule and travel times, frequency or headways, capacity, the physical conditions of the rail coaches and the information on delays. Most of them expected better services to increase their satisfaction levels. Hence, it is concluded that for the rail public transportation to be sustainable and continuously relevant, the operator has to increase KTM Komuter‟s effectiveness and efficiency or the services have to in the least remain attractive to the existing users.

scholarly journals Cluster Analysis of the Routes of the New Management Model for Surface Urban Passenger Mass Transit

2020 ◽  
Vol 17 (4) ◽  
pp. 182-195
Author(s):  
M. A. Kudryashov ◽  
R. S. Ayriev ◽  
G. M. Ovnanyan
Keyword(s):  
Cluster Analysis ◽  
Public Transport ◽  
Public Transportation ◽  
Classical Method ◽  
Mass Transit ◽  
Urban Traffic ◽  
Management Model ◽  
Transportation Services ◽  
Transport Services

The city of Moscow has implemented a new management model for surface urban passenger transportation (NMM). To consistently monitor the quality of transportation services it is suggested to introduce a methodology of its assessment. The methodology for assessing quality of public transport services is supposed to be tested on routes serviced by commercial enterprises under state contracts for provision of public transportation services by public transport on the routes of regular passenger and baggage transportation by road in urban traffic. The objective of the research was to select objects in order to test the methodology for assessing quality of public transportation services provided by surface urban public mass transit (SUPMT) on routes serviced in the framework of NMM. A scientifically substantiated partition of a given sample of routes has been performed. The routes have been classified using the classical method of hierarchical cluster analysis, where the Euclidean distance with a single rule of cluster joining was used as a measure of proximity. The clustering procedure was performed using the Ward method. Based on the results of the cluster analysis, ten routes were selected that are subject to further analysis.

scholarly journals COMMUTERS PERCEPTIONS ON RAIL BASED PUBLIC TRANSPORT SERVICES: A CASE STUDY OF KTM KOMUTER IN KUALA LUMPUR CITY, MALAYSIA

2013 ◽  
Vol 11 ◽  
Author(s):  
Syahriah Bachok ◽  
Mariana Mohamed Osman ◽  
Ummi Aqilah Khalid ◽  
Mansor Ibrahim
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Traffic Congestion ◽  
Urban Traffic ◽  
Attractive Alternative ◽  
Kuala Lumpur ◽  
Transportation Services ◽  
Probabilistic Sampling ◽  
Physical Conditions ◽  
Transport Services

In facing the challenges of urban traffic congestion, when people are becoming more dependent on private vehicles, public transportation services should be functioning effectively as attractive alternative modes. This research evaluates how rail public transport users perceive day to day quality of the provided services. The study investigates commuters‟ satisfaction levels of various trip making aspects on board KTM Komuter trains, a commuter services operated by the company Keretapi Tanah Melayu Berhad (KTMB), a heavy rail operator in Kuala Lumpur, Malaysia. A systematic probabilistic sampling questionnaire survey was conducted among the users during the month of December 2011 until March 2012. A sample of 1000 questionnaire forms returned by respondents have been gathered for purposes of ascertaining the overall satisfaction level and analysis on selected aspects of the performance indicators. The results have shown that the majority of the respondents perceived KTM Komuter services to be below the levels that the users had expected, especially the non-adherence to published schedule and travel times, frequency or headways, capacity, the physical conditions of the rail coaches and the information on delays. Most of them expected better services to increase their satisfaction levels. Hence, it is concluded that for the rail public transportation to be sustainable and continuously relevant, the operator has to increase KTM Komuter‟s effectiveness and efficiency or the services have to in the least remain attractive to the existing users.

scholarly journals PERSEPSI KENYAMANAN DAN HARGA TERHADAP MINAT PENGGUNAAN JASA TRANSPORTASI ANGKUTAN UMUM KOTA DI KABUPATEN PURWAKARTA

2020 ◽  
Vol 7 (1) ◽  
pp. 16-23
Author(s):  
Ade Nurhayati
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Service Users ◽  
Analysis Model ◽  
Long Distance ◽  
Transportation Services ◽  
Transport Services ◽  
The City

Reduced interest in the use of city public transport services because there are still many public transport facilities that do not attach importance to the convenience of service users and the absence of alternative tariff options for long distance or short distance, so service users choose to use other transportation services that can answer their needs, such as transportation online that already exists in Purwakarta today.            In this case the author is very interested in conducting research, with the title "The Influence of Perceptions of Comfort and Price Against Interest in the Use of City Public Transportation Transportation Services in Purwakarta District".            The purpose of this study was to determine the effect of perceived comfort and price on the interest in using the City Public Transport Service in Purwakarta Regency. In this study respondents were users of public transportation services in Purwakarta using sampling techniques called Non-Probability Sampling.            The research method used is descriptive qualitative method, which is a method that is done by collecting, presenting and analyzing data that gives a clear enough picture of the object under study. This study uses a multiple linear regression analysis model with the help of IBM SPSS 21 program.            Hypothesis This study shows that the variables of perceived comfort and price have a positive and significant effect on the interest in using public transportation services in the city of Purwakarta.

scholarly journals PERFORMANCE ANALYSIS AND MODELING OF PASSENGER PUBLIC TRANSPORT SERVICES IN SALATIGA CITY

ASTONJADRO ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 61
Author(s):  
Mudjiastuti Handajani ◽  
Ferry Firmawan ◽  
Harmini Harmini
Keyword(s):  
Performance Analysis ◽  
Public Transport ◽  
Public Transportation ◽  
Waiting Times ◽  
Load Factor ◽  
Transportation Services ◽  
Transport Services ◽  
Research Activities ◽  
Directorate General ◽  
Public Transport Services

<p>The performance condition of public transportation services in Salatiga City does have an average rating of still good, but it still has classic problems such as there is no passenger stop, public transportation takes a long time to catch up on deposits, and passengers do not know the fare per kilometer that must be paid. These conditions encourage research activities in the form of an analysis of the performance of public transport passengers in Salatiga City (Case Study of the Tamansari – Blotongan Route). The long-term goal of this research is that the resulting analysis can contribute to stakeholders in Salatiga City, especially in terms of (public transport) towards smart transportation. The specific target to be achieved from the research is the analysis and modeling of the performance of passenger public transport services that will be carried out in Salatiga City, in the form of field surveys and secondary data collection, namely: number of vehicles, number of passengers and data in the form of public transport routes: routes, schedules, speeds and Primary forms are: boarding alighting (up and down passengers) and headway (distance between two public transport vehicles). The analytical method used is the analysis and modeling of the performance of passenger public transportation services in accordance with Government Regulation No. 10 of 2012 Directorate General of Land Transportation concerning Minimum Service Standards for Road-Based Mass Transportation. The results showed that the physical condition of the passenger fleet of Salatiga City on the Tamansari - Blotongan PP route was classified as suitable for use. There are a total of 90 fleets that are sufficient for the needs of Salatiga City public transport passengers who want to travel by means of transportation. The results of the performance analysis based on various indicators show that the performance quality of public transportation services in Salatiga City has met the standards set by the Directorate General of Land Transportation. It can be seen from the results of the load factor analysis with a value of 0.72, the value is included in category A, namely &gt; 0.8. For the level of satisfaction and level of performance, most of the indicators have met the satisfaction of public transport passengers in Salatiga City, so it is sufficient to maintain it. However, there are indicators of waiting times for public transportation that need to be improved.</p>

scholarly journals Methodological Approach to the Formation and Evaluation of the Quality of Operation of Urban Public Transport Services

2021 ◽  
Vol 11 (1) ◽  
pp. 161-166
Author(s):  
Togaev Golibjon Sharifovich Тоғаев
Keyword(s):  
Public Transport ◽  
Methodological Approach ◽  
Rolling Stock ◽  
Transport Services ◽  
Operational Characteristics ◽  
Operational Quality ◽  
Urban Public Transport ◽  
Public Transport Services

In this work, the theoretical aspects of the formation of operational qualities of rolling stock used in urban public transport, its services on the basis of operational characteristics are studied, and a methodology for assessing the operational quality of real routes served by bus companies is proposed.

scholarly journals Linking Public Transport User Satisfaction with Service Accessibility for Sustainable Mobility Planning

2021 ◽  
Vol 10 (4) ◽  
pp. 235
Author(s):  
Giuseppe Inturri ◽  
Nadia Giuffrida ◽  
Michela Le Pira ◽  
Martina Fazio ◽  
Matteo Ignaccolo
Keyword(s):  
Student Satisfaction ◽  
Public Transport ◽  
User Satisfaction ◽  
Urban Policy ◽  
Free Access ◽  
Quality Improvements ◽  
Sustainable Mobility ◽  
Statistical Correlations ◽  
Transport Services ◽  
Transit Ridership

Increasing the Quality of Service (QoS) of Public Transport (PT), in order to attract more users, is one of the goals of transport companies and urban policy-makers. A continuous monitoring of data on users’ satisfaction is desirable, but most of the time such process is costly. Finding correlations between PT accessibility, user satisfaction and PT ridership might be the key to prioritize where and how service quality improvements have to be put in place. The aim of this paper is to investigate the correlation among PT use, user satisfaction and PT accessibility using a spatial and statistical approach to find useful and simple indicators for sustainable mobility planning. The case study is Catania, a medium-sized city located in southern Italy, with a focus on the mobility of University students. In this respect, students experienced fare-free PT from 2018 to 2020 as one of the main results of collaboration between the University and the two urban PT operators, providing free access to bus and metro transport services in the city. Student satisfaction and relevant data regarding their mobility behavior were constantly monitored via a web survey: the analysis conducted in this study is based on a database of about 4000 responses collected between 2018 and 2019. Spatial and statistical correlations between user satisfaction, transit ridership and accessibility will provide useful information for a correct planning and management of PT networks by transport companies, highlighting diverse insights for different PT options.

scholarly journals Proximity Indexing of Public Transport Terminals in Metro Manila

2021 ◽  
Vol 13 (8) ◽  
pp. 4216
Author(s):  
Krister Ian Daniel Roquel ◽  
Raymund Paolo Abad ◽  
Alexis Fillone
Keyword(s):  
Spatial Distribution ◽  
Public Transport ◽  
Public Transportation ◽  
Travel Demand ◽  
Supply And Demand ◽  
Transportation Services ◽  
Transport Services ◽  
Multimodal Transport ◽  
Metro Manila ◽  
Public Transport Services

Despite the extensive transit network in Metro Manila, intermodal connections between public transportation services are still fragmented. In response, authorities proposed various multimodal transport terminals around the periphery of the metropolis. However, there is a need to understand how these proposed terminals will impact existing transportation infrastructure and services as well as the current travel demand. This paper proposes a method that quantifies the nearness of any subject to any metric of interest, or in this case, the location of the terminal based on its proximity to existing transit supply and demand at different points in the transport network. It involves a simple methodology that requires only the spatial distribution of relevant transport planning data (e.g., public transport services, public transport passenger activity). It was found that the spatial distribution of the transport terminals in the study area is more closely related to the transit supply. Using the same methodology, several potential locations in Metro Manila (e.g., central terminal, terminal along a major junction) were assessed to see whether these are viable sites for a multimodal terminal. One scenario configuration was found to be better integrated with where trips start and/or end, while another seemed to improve integration of the existing railways.

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