scholarly journals Driving Strategic Leadership towards Tourism Sustainability in Abu Dhabi

2019 ◽  
Vol 8 (4) ◽  
pp. 12137-12141
Keyword(s):  
Quantitative Research ◽  
Direct Relationship ◽  
Study Finding ◽  
Likert Scale ◽  
International Markets ◽  
Tourism Industry ◽  
Abu Dhabi ◽  
Strategic Leadership ◽  
Research Approach ◽  
Tourism Organization

Tourism organization in performing its tasks depends largely on the ability of leadership to carry out its functions in order to sustain its performance and competitiveness in the domestic and international markets. The aim of the research is to test the association among Strategic leadership (SL) toward tourism sustainability (economic, environmental, and social) in UAE tourism industry. A quantitative research approach has been conducted for the study and survey-based method has followed in the research and distribute questionnaire among employee to collect data. The questionnaire has developed into five point Likert scale and structured questionnaires were distributed among UAE tourism employees. This study finding has showed direct relationship influences among variables. SL influence positively on toward economic (EC), environmental (ENV), and social (SO). These relationships are supported according the result that shown in the hypotheses..

scholarly journals Tourism Destination Competitiveness in UAE: The Role of Strategic Leadership and Strategic Planning Effectiveness

2019 ◽  
Vol 8 (4) ◽  
pp. 860-865
Keyword(s):  
Strategic Planning ◽  
Quantitative Research ◽  
Study Finding ◽  
Tourism Industry ◽  
Strategic Leadership ◽  
Research Approach ◽  
Business Organizations ◽  
Destination Competitiveness ◽  
Tourism Organization

Building competitive organizations requires a conscious management and a strong and effective leadership that recognizes the importance of sustainable development, and how to be applied in business organizations. The aim of the research is to test the association among Strategic leadership (SL), strategic planning effectiveness (SPE) toward tourism organization competitiveness (TOC) in UAE tourism industry. A quantitative research approach has been conducted for the study and survey-based method has followed in the research and distribute questionnaire among employee to collect data. The questionnaire has developed into five point Likert scale and structured questionnaires were distributed among UAE tourism employees. This study finding has showed direct and indirect relationships influences among variables. SL influence positively towards SPE, and TOC. Managerial and theoretical implications are introduced.

scholarly journals Soft Skills for Sustainable Development in Tourism: The Bulgarian Experience

2019 ◽  
Vol 8 (2) ◽  
pp. 57 ◽  
Author(s):  
Teodora Kiryakova-Dineva ◽  
Vyara Kyurova ◽  
Yana Chankova
Keyword(s):  
Sustainable Development ◽  
Quantitative Research ◽  
Soft Skills ◽  
Education For Sustainable Development ◽  
Tourism Industry ◽  
Research Approach ◽  
Skills Acquisition ◽  
Hospitality Education ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality

The aim of this paper is to discuss the soft skills acquisition in the tourism industry as a means of education for sustainable development. A quantitative research approach has been applied in order to investigate the soft skills needed for tourism. The analysis is based on interviews carried out with representatives of the Bulgarian regional Chamber of Commerce and representatives of the Bulgarian hotel and restaurant industry. Additionally, a case study involving three groups of respondents, i.e. Learners, Educators and Representatives of business and Employers in the tourism and hospitality industry in Bulgaria was conducted based on a combined list of soft skills. Whereas some hard skills are traditionally taught at the educational institutions, soft skills, here identified as Core soft skills, Specific soft skills and Managerial soft skills, often remain beyond the educators’ aims. Thus, the study provides some useful insights into the contemporary practice of tourism and hospitality education, on the one hand, and into the paradigm of education for sustainable development, on the other. Keywords: Soft Skills, Tourism, Business, Hospitality, Education, Sustainability, Bulgaria

The effect of brand heritage in tourists' intention to revisit

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Iddrisu Mohammed ◽  
Mahmoud Abdulai Mahmoud ◽  
Robert Ebo Hinson
Keyword(s):  
Brand Equity ◽  
Structural Equation ◽  
Quantitative Research ◽  
Tourism Industry ◽  
Equation Modeling ◽  
Research Approach ◽  
Comprehensive Overview ◽  
Cross Sectional ◽  
Content Type ◽  
Hospitality And Tourism Industry

PurposeUtilising brand equity dimensions, this study aims to enhance the literature by conceptualising and testing heritage brand equity dimensions (i.e. awareness, image, quality and value) and the intentions of international tourists to revisit moderated by safety and security within the tourism sector.Design/methodology/approachThe study was cross-sectional in nature and used the quantitative research approach with questionnaires for the collection of data. In total, 392 international tourists were purposively sampled from the departure hall of Kotoka International Airport. The data gathered were analysed using Structural Equation Modeling (SEM).FindingsThe findings revealed that heritage brand image, perceived quality and value had positive significant effects on the intentions of tourists to revisit. Nevertheless, heritage brand awareness had a negative insignificant impact on intentions to revisit. Safety and security significantly moderate the relationship between heritage brand equity and the intentions of international tourists to revisit.Research limitations/implicationsThe Ghana tourism industry should increase the activities that will create more awareness, to generate the interest of potential tourists within the international community. Such initiatives can increase the likelihood of the destination being visited. In addition, policymakers must guarantee that associated government entities, as well as other stakeholders, work together within the tourism industry to promote safety and security.Originality/valueThis study adds to the ongoing discussions in the hospitality and tourism industry by providing a comprehensive overview of brand equity in heritage tourism, operationalised as heritage brand equity dimensions.

The relationship between business ethics diffusion, knowledge sharing and service innovation

2016 ◽  
Vol 54 (6) ◽  
pp. 1343-1358 ◽  
Author(s):  
Chen-fong Wu
Keyword(s):  
Business Ethics ◽  
Knowledge Sharing ◽  
Quantitative Research ◽  
Service Innovation ◽  
Tourism Industry ◽  
Research Approach ◽  
Content Type ◽  
Travel And Tourism ◽  
The Taiwan Strait ◽  
And Behavior

Purpose – The purpose of this paper is to consider business ethics as a concept and behavior that is worthy of attracting more proponents, and to explore how the diffusion of business ethics can effectively promote service innovation in an organization. Design/methodology/approach – This study applies a quantitative research approach to 357 businesses in the travel and tourism industry on both sides of the Taiwan Strait. Findings – The results reveal that the increased visibility of business ethics activities in an organization strengthens its ability to display service innovation, with the condition that knowledge sharing actively occurs as the mediating variable. Originality/value – This study proposes a business ethics diffusion model that is advantageous for industries seeking innovations in service provision.

The Impact of IT Governance Compliance on Enhancing Organizational Performance in Abu Dhabi

2017 ◽  
pp. 209-236
Author(s):  
Zoheir Ezziane ◽  
Abdulla Al Shamisi
Keyword(s):  
Public Sector ◽  
Organizational Performance ◽  
Quantitative Research ◽  
It Governance ◽  
Vital Role ◽  
International Standards ◽  
Abu Dhabi ◽  
Research Approach ◽  
Governance Practices ◽  
The Impact

Information Technology (IT) governance is known to play a vital role in the corporate governance in terms of the accountability of the organization's Board of Executives to determine that organization's IT promotes to attain the goals and objectives of the organization, through employing various specific methods, processes and procedures for communication and relationship. In addition, IT governance focuses on how IT is delivering value, controlling risks, managing resources and increase performance. The aim of this work is to analyse IT governance practices used in Abu Dhabi public sector. It employs a quantitative research approach to accomplish the goals of this study. The outcomes of this work refer to important findings such as that most known and recommended international standards and IT frameworks as well as non-IT frameworks are employed by the Abu Dhabi public sector. The known frameworks and standards include ISO 9001, ITILv3, ISO 27001, ISO 20000, PMBOK, BSC, and COBIT respectively, are used as per public entities' needs to enhance the performance of public sector organizations and to comply with local, federal and governmental regulations. This work recommends many plans and best practices that can be employed by both IT governance Board and IT practitioners to leverage IT assets and improve IT governance. Ultimately, the enforcement of such recommended measures in the organizations will result in decreasing overall operational cost as well as enhancing service quality, IT governance effectiveness and interoperability between government bodies.

scholarly journals The Behaviors of Generation Y Tourists from Asean Countries towards Malaysian Tourism Industry in Kuala Lumpur, Malaysia

2016 ◽  
Vol 11 (12) ◽  
pp. 249
Author(s):  
Uma Murthy ◽  
Paul Anthony Mariadas ◽  
Gopal Perumal
Keyword(s):  
Exchange Rates ◽  
Generation Y ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Tourism Industry ◽  
Research Approach ◽  
Kuala Lumpur ◽  
Probabilistic Sampling ◽  
Asean Countries ◽  
Question Form

The focus of this study is based on the behaviors of generation Y tourists from ASEAN countries towards Malaysian tourism industry in Kuala Lumpur, Malaysia. A quantitative research approach is employed in this research following the positivist assumption with a realist ontology and objectivist epistemology. Data was collected using a probabilistic sampling method, particularly a stratified random sampling technique. The data and information were collected from 250 respondents who are students and workers from ASEAN nations through quantitative method-online questionnaires, and the assumptions were tested by analyzing the behaviors of the tourists through four proposed factors namely Income, Exchange rates, Security and Safety, and Prices to investigate the vulnerability of their behaviors by using SPSS program. The questionnaire comprises of two sections in which the first section focuses on respondents’ demographic profile, and second section concentrates on the behaviors of ASEAN generation Y tourists through a 5 likert scale- question form based on four independent variables, Income, Exchange rates, Security and Safety, and Prices and a dependent variable- behaviors of ASEAN generation Y tourists. Analysis the data using multiple regression analysis, correlation analysis, ANOVA and coefficient. The outcomes of this study show that the behaviors of ASEAN generation Y tourists vary remarkably owing to Security and Safety and Prices factors the most where income factor secondly influences the tourists’ behaviors. In spite, exchange rates factor is addressed to have no influence on tourists’ behaviors.

Determinants of e-learning adoption among students of developing countries

2016 ◽  
Vol 33 (4) ◽  
pp. 248-262 ◽  
Author(s):  
Richard Boateng ◽  
Alfred Sekyere Mbrokoh ◽  
Lovia Boateng ◽  
Prince Kwame Senyo ◽  
Eric Ansong
Keyword(s):  
Structural Equation ◽  
Quantitative Research ◽  
Direct Relationship ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Research Approach ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
Tam Model ◽  
E Learning

Purpose – The purpose of this paper is to investigate the determinants of e-learning adoption (ELA) among students in the University of Ghana. Design/methodology/approach – A quantitative research approach comprising of a survey of 337 students was adopted. Data were collected using questionnaires designed in conjunction with 13 factors (computer self-efficacy (CSE), perceived ease of use (PEOU), perceived usefulness (PU) and attitude towards use (ATTU)) in the conceptual model of the study. Data analysis was conducted using structural equation modelling. Findings – The result revealed that PU and ATTU had a direct effect on ELA whilst, PU and PEOU also had a direct relationship on ATTU. Other variables such as CSE and PEOU had an indirect relationship on ELA though they were found to have an insignificant direct relationship on ELA. Practical implications – The level of significance of each construct identified in the study provide practical guidance to school administrators and instructors as to which factors to pay close attention to when implementing e-learning projects within their respective institutions. Originality/value – This study provides insight into ELA from the students’ perspective, through an extension of the TAM model in a developing country context given the existence of cultural differences and societal idiosyncrasies which exist in different contexts, particularly in Africa.

scholarly journals Tourism 4.0: digital media communication on online impulse buying and e-satisfaction

2021 ◽  
Vol 14 (1) ◽  
pp. 74-93
Author(s):  
Bethani Suryawardani ◽  
Astri Wulandari ◽  
Dandy Marcelino
Keyword(s):  
Digital Media ◽  
Structural Equation ◽  
Quantitative Research ◽  
Rapid Development ◽  
Tourism Industry ◽  
Sales Promotion ◽  
Research Approach ◽  
Website Quality ◽  
Travel Agents ◽  
Impulsive Buying

The rapid development of ICT changes communication practices and strategies involving government and stakeholder policies in the tourism industry. This is also a challenge and an opportunity for every country in general and tourist destinations to create interesting information on websites and other online media as a promotion. This study aims to find out how digital communication media, especially websites, can influence impulsive buying online and e-satisfaction. The quantitative research approach used surveys of 400 respondents. Data analysed using the Structural Equation Modelling (SEM) technique. The study found that website quality, website personality, and sales promotion influence the impulsive online purchases. Furthermore, website quality, website personality, and impulsive online buying have a simultaneous effect on e-satisfaction. Online travel agents are advised to pay more attention and improve website quality, website personality, and online impulsive buying as the predictor of e-satisfaction.

scholarly journals Eco-Labels in the Tourism Sector in South Africa: Benefits and Barriers

2020 ◽  
pp. 979-996
Author(s):  
Reshma Sucheran ◽  
Lucinda Arulappan
Keyword(s):  
South Africa ◽  
Global Economy ◽  
Quantitative Research ◽  
Sustainable Tourism ◽  
Public Awareness ◽  
Tourism Industry ◽  
Government Support ◽  
Research Approach ◽  
Cultural Resources ◽  
Online Questionnaire

The considerable increase in tourism activities over the years equates to notable economic and social benefits. Patent as one of the most emergent sectors of the global economy, the degree and prospect of tourism growth, however, raises concerns on its negative environmental and social impacts. Conserving these environments is of utmost importance as damage to environmental quality can eventually destroy the tourism industry. The launch of eco-labels to environmentally vulnerable tourism organizations and destinations is presently being implemented in many countries in an effort to protect the natural and socio-cultural resources of a destination. A number of eco-labels exist within the tourism industry in South Africa. These eco-labels are anticipated to have a profound effect on the contribution towards sustainable tourism within the country as these are considered to be highly compatible with sustainable tourism initiatives. This study provides an overview of eco-labels in South Africa and examines the benefits and barriers associated with eco-label certification. A quantitative research approach was used, and the data was collected utilizing an online questionnaire. A census sampling approach was used to target 104 tourism businesses in South Africa that have eco-label certification. The key eco-labels targeted in the study were the Blue Flag, Fair Trade in Tourism, Heritage Environmental Management Company, and GreenLine - certified by Heritage. The study revealed that tourism businesses in South Africa do experience several benefits through eco-label certification. However, businesses also encounter many barriers with eco-label certification in terms of high costs associated with being certified, the lack of general public awareness regarding eco-labels and the absence of government support. Consequently, cost reduction, promotion of public awareness as well as government support are the main areas of improvement suggested by tourism establishments with regards to eco-labels.

DAMPAK PROGRAM DIKLAT ONLINE TIK GURU PUSTEKKOM TERHADAP AKSESBILITAS KONTEN PEMBELAJARAN PADA FITUR RUMAH BELAJAR

2018 ◽  
Vol 19 (2) ◽  
pp. 84
Author(s):  
Eni Susilawati
Keyword(s):  
Teacher Training ◽  
Quantitative Research ◽  
Online Training ◽  
Research Approach ◽  
Intensity Level ◽  
Web Based ◽  
Learning Content ◽  
Open Questions ◽  
Ict Training ◽  
The Impact

The research objective is to analyze the impact of the participation of online  ICT teacher training to increase the number of accessibility the learning content of features in Rumah Belajar. This research used the quantitative research approach with descriptive quantitative analysis methods to be able to describe how the increase in accessibility features of Rumah Belajar and utilization in learning in school. Samples were selected in this study are all online training participants at 15 locations online training that has been conducted by Pustekkom in 2015 and 2016 in 2015. The data was collected using a questionnaire and a list of open questions in accordance with the purpose of research. The results showed that 1) online ICT teacher training participants, after completing the Pustekkom  training online  using become more motivated to access other feature in Rumah Belajar; 2) The order of the percentage of the intensity level of accessibility to the other features of Rumah Belajar are: Sumber Belajar 23%, BSE 23%, Bank Soal 21%, Kelas Maya 13%, Lab Maya 6%, Karya Guru 4%, Wahana Jelajah Angkasa 4%, Peta Budaya 4% and Karya Komunitas 2%, and ICT training online using the application PKB Rumah Belajar can be used as a reference for efforts to develop a web-based learning applications, in particular for the development of Rumah belajar portal belongs Pustekkom Kemendikbud. Tujuan penelitian yaitu untuk menganalisis dampak keikutsertaan diklat online  TIK guru Belajar terhadap peningkatan jumlah aksebilitas konten pembelajaran pada fitur-fitur rumah belajar. Penelitian ini menggunakan pendekatan penelitian kuantitatif dengan metode analisis kuantitatif secara deskriptif untuk bisa menggambarkan bagaimana peningkatan aksesbilitas fitur-fitur rumah belajar dan pemanfaatannya dalam pembelajaran di sekolah. Sampel yang dipilih dalam penelitian ini adalah semua peserta diklat online  pada 15 lokasi diklat online yang telah dilaksanakan oleh Pustekkom pada tahun 2015 dan 2016. Pengumpulan data menggunakan kuesioner dan daftar pertanyaan terbuka sesuai dengan tujuan penelitian. Hasil penelitian menunjukkan bahwa 1) peserta diklat online TIK Guru, setelah mengikuti diklat online Pustekkom, menjadi lebih termotivasi untuk mengakses fitur-fitur lainnya dalam Rumah Belajar; 2) Urutan prosentase tingkat intensitas aksesbilitas terhadap fitur-fitur Rumbel selain Pengembangan Keprofesian berkelanjutan (PKB) adalah: Sumber Belajar 23%, Buku Sekolah Elektronik (BSE) 23%, Bank Soal 21%, Kelas Maya 13%, Lab Maya 6%, Karya Guru 4%, Wahana Jelajah Angkasa 4%, Peta Budaya 4% dan Karya Komunitas 2%; dan 3) diklat online TIK menggunakan aplikasi PKB. Rumah belajar bisa dijadikan referensi bagi upaya pengembangan aplikasi pembelajaran berbasis web, khususnya bagi pengembangan portal Rumah Belajar milik Pustekkom Kemendikbud.

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