scholarly journals PENGARUH KEMAMPUAN DAN PERILAKU GURU TERHADAP KUALITAS PELAYANAN PENDIDIKAN

2018 ◽  
Vol 4 (2) ◽  
pp. 291-302
Author(s):  
Ipong Dekawati
Keyword(s):  
Elementary School ◽  
Significant Influence ◽  
Teacher Behavior ◽  
The State ◽  
Quality Of Education ◽  
Education Services ◽  
Education Service ◽  
Teacher Ability ◽  
And Behavior

This research has been carried out and analyzed by taking the main focus on the ability and behavior of teachers and their impact on the quality of education services. The method used is the explanatory survey method where the author went directly to the empirical level by spreading the questionnaire to 40 teachers at the State Elementary School. The technique of processing and analysis used is regression. The results showed that: (1) There is a positive and significant influence ability of teachers on the quality of education services at the State Elementary School. The amount of influence of the teacher's ability on the quality of education service is 32.1%. (2) There is a positive but less significant effect of teacher behavior on the quality of education service at the State Elementary School. The amount of influence of teacher behavior on the quality of education service is 3.7%. (3) There is a positive and significant influence teacher's ability and teacher's behavior together towards the quality of education service. The amount of influence of teacher ability and teacher behavior simultaneously on the quality of education service is 32,6%. Moving from the conclusion of the research that has been stated above, humbly the writer suggest that: (1) The result of research has shown that operationally both teacher ability and teacher behavior and quality of education service have been quite good. But as the development of community demands in the future it should not be satisfied until the present condition. It is recommended that the principal together with the teacher continue to improve the quality of education services in a sustainable manner with the development of teachers through participation in scientific forums so that the knowledge, insight and ability of teachers can keep abreast of developments. (2) It can be proved that both the ability and behavior of teachers affect the quality of education services. Therefore, to always maintain or improve the quality of education services that can be started by improving the ability and behavior of teachers through special attention to the needs and desires of consumers.

scholarly journals PENGARUH NILAI PELANGGAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMILIHAN PENDIDIKAN KAMPUS BERBASIS VOKASI

2020 ◽  
Vol 9 (2) ◽  
pp. 88
Author(s):  
Minggu Minggu ◽  
May Vitha Rahmadhani ◽  
Siswandi Siswandi
Keyword(s):  
Significant Influence ◽  
Customer Value ◽  
Quantitative Research ◽  
Educational Services ◽  
Quality Of Education ◽  
College Selection ◽  
Quantitative Research Methods ◽  
Education Services ◽  
Selection Decision

<p>This research was conducted to determine how much the influence Customer Value to the College Selection Decision of Student  in Polytechnic LP3I Jakarta Kampus Blok M, to determine how much the influence Quality 0f Education Services to the  College Selection Decision of Student in Politectic LP3I Jakarta Kampus Blok M, and determine how much the influence Customer Value and Quality of Education services simultaneously to the College Selection Decision of Student  in Polytechnic LP3I Jakarta Kampus Blok M. This research was conducted on 75 students out of a population of 300 students using slovin method and quantitative research methods using regression analysis, to prove that the variable customer value has a positive and significant influence towards college selection decisions; and the variable quality of educational services has a positive and significant influence towards college selection decision. The research proved that the customer value has a positif influence 0,823 to the college selection decision,the quality of educational services has a positif influence 0,756 to the college selection decision,customer value and quality of education services simultaneosly has a significant influence 0,854. The Results of this research prove that hypotests Ha accepted and proven linear.</p><p><strong>Keywords: </strong>College Selection Decision, Customer Value, Service Quality</p>

scholarly journals Management of Education Services for Children

2021 ◽  
Vol 5 (1) ◽  
pp. 50
Author(s):  
Istaryatiningtias Istaryatiningtias ◽  
Daliman Daliman
Keyword(s):  
Hearing Impairment ◽  
Service Management ◽  
Management Education ◽  
Deaf Children ◽  
Educational Services ◽  
Quality Of Education ◽  
Rhythm Perception ◽  
Education Services ◽  
Education Service

This research was motivated by the fact that the quality of management education services for deaf children has not been fulfilled. This research is important to do to determine the quality of education service management for children with hearing impairment. The research method used by researchers is descriptive qualitative research. In this study the authors found the results of their research; (1) Old buildings that cost money. (2) Teacher competition in controlling the Maternal Reflective Method (MMR) is caused by weak knowledge, skills and abilities in providing educational services to children with hearing impairment. (3) The condition of speech building teachers and voice and rhythm perception communication coaches (PKPBI) is less skilled in quality and quantity, and there are still many teachers who are retired and transferred. The conclusion of this research can be seen that the planning, organizing, movement, supervision and service have been implemented properly.

Cloud Computing Application in Medical Education

2014 ◽  
Vol 644-650 ◽  
pp. 5710-5713
Author(s):  
You Liang Huang ◽  
Ren Quan Liu ◽  
Xing Guang Ma ◽  
Xiao Xuan Yin
Keyword(s):  
Cloud Computing ◽  
Online Education ◽  
Quality Of Education ◽  
Cloud Platform ◽  
Education Services ◽  
Thinking Ability ◽  
Education Service ◽  
Development Of Students ◽  
Service Framework

With the development of information technology, cloud computing is growing rapidly in many area, including education. The school or the teacher can use the cloud computing provide education, realize the sharing of curriculum resoures.The cloud platform to build personalized information teaching environment, can effectively support the teachers’ teaching and students’ active learning and promote the development of students’ thinking ability and wisdom, improve the quality of education and teaching. This paper discusses the current development of education services, the concept of cloud computing and the use of cloud computing in the education, and puts forward a online education service framework based on cloud computing.Finally,the application of the framework are briefly described.

scholarly journals BAGAIMANA FUNGSI KEPALA SEKOLAH DAN KOMUNIKASI INTERPERSONAL GURU TERHADAP MUTU PELAYANAN PENDIDIKAN?

Edum Journal ◽  
2020 ◽  
Vol 3 (2) ◽  
pp. 131-146
Author(s):  
Tasrikhah Tasrikhah
Keyword(s):  
Elementary School Teachers ◽  
Interpersonal Communication ◽  
Significant Influence ◽  
Present Condition ◽  
Survey Method ◽  
Educational Services ◽  
Quality Of Education ◽  
Education Services ◽  
Processing Techniques

At present condition, education is a service. In order to satisfy users, the education service quality must be maintained to remain good. Factors that are strongly suspected of influencing educational services are the function of the principal and teacher interpersonal communication. Given the importance of education services, this study focuses on the function of principals and teacher interpersonal communication and their influence on the quality of education services. The method used is a survey method with a quantitative approach to 88 public elementary school teachers. Data processing techniques use both partial and multiple regression analysis. The results of the study show that: (1) There is a positive and significant influence between the implementation of the principal's function on the quality of education services (2) There is a positive and significant effect between teacher interpersonal communication on the quality of education services (3) There is a positive and significant influence between the implementation of the principal's functions and teacher interpersonal communication simultaneously on the quality of educational services. Starting from these conditions, the author suggests, that: (1) The quality of high education services is one of the missions that must be achieved by each school, the quality of education services has been shown to be influenced by the implementation of the principal's functions and teacher interpersonal communication. Therefore, principals should try to improve their function as school principals, especially those related to leading, managing and motivating with more optimal ways to explore their potential. So that it is expected that with optimal implementation of the principal's function, the quality of education services will increase. (2) Every teacher must develop himself by exploring his inner potential, participating in various trainings for teachers and continuing with higher education. In addition, in every self the teacher must try to instill awareness of the importance of maintaining interpersonal communication, for example by optimizing social media communication such as forming groups on Whatsapp, then education services at public elementary schools will be better and maintenance of friendship will be better.

scholarly journals The Effect of Brand Image And Quality Of Educational Services On Customer Satisfaction

2018 ◽  
Vol 22 (3) ◽  
pp. 325
Author(s):  
Connie Chairunnisa
Keyword(s):  
Customer Satisfaction ◽  
Significant Influence ◽  
Consumer Satisfaction ◽  
Brand Image ◽  
Survey Method ◽  
Educational Services ◽  
Quality Of Education ◽  
Education Services ◽  
Analysis Technique

This study aims to provide information on the influence of brand image, the quality of education services on consumer satisfaction. This research uses survey method with path analysis technique, with a sample of 244 respondents. The results of the study prove that (1) there is a positive and significant influence between brand image on customer satisfaction, by 66.7% (2) there is a positive and significant influence between the quality of education services on customer satisfaction by 71.4% (3) there positive and significant influence between brand image and education service quality on customer satisfaction by 78.1%. In order to encourage the level of customer satisfaction, the Faculty needs to pay attention to the expectations and complaints of its customers, and continue to improve the quality of education services.

scholarly journals INDEKS KEPUASAN PENGGUNA LAYANAN PENDIDIKAN DI MTSN KOTA PROBOLINGGO

2021 ◽  
Vol 3 (1) ◽  
pp. 45-55
Author(s):  
Anik Matus Soleha ◽  
Desi Dwi Andriyani ◽  
Jefri Try Kristiyono
Keyword(s):  
Quality Of Service ◽  
User Satisfaction ◽  
Research Result ◽  
Weighted Average ◽  
Quality Of Education ◽  
Community Satisfaction ◽  
Education Services ◽  
Satisfaction Index ◽  
Education Service

The problem in this study is that the quality of education services in MTSN City of Probolinggo has an effect on service user satisfaction. The purpose of this study was to determine the satisfaction index of education service users which consisted of reliability, responsiveness, assurance, empathy, and tangible variables. The population of this study were all users of educational services, namely all students and guardians of students in MTSN Kota Probolinggo. This research is a descriptive quantitative research type with the instrument used in the form of a questionnaire. The data analysis method used in this research is the Community Satisfaction Index (IKM) in accordance with the Decree of the Minister of State Apparatus Empowerment Number: KEP / 25 / M.PAN / 2/2004. Community Satisfaction (IKM) is calculated using the weighted average value of each service element. The sample in this study were 150 respondents. The type of data used is primary data obtained through questionnaires. The results of the IKM research in MTSN City of Probolinggo have an education service satisfaction index value of 3.28 and an IKM value of 82 which means that the quality of service is included in category A, so that customer satisfaction with the quality of service can be said to be very satisfied. The conclusion of the research result shows that the quality of education services provided by MTSN Kota Probolinggo is very satisfying. Keyword : satisfaction index, IKM, users of education services

scholarly journals ANALYSIS OF PERCEIVED QUALITY OF EDUCATION SERVICE

2015 ◽  
Vol 6 (1) ◽  
Author(s):  
Murwatiningsih Murwatiningsih
Keyword(s):  
Sampling Technique ◽  
Quality Of Education ◽  
State University ◽  
Education Services ◽  
Education Service ◽  
Economics Faculty ◽  
Efficiency And Effectiveness ◽  
Parametric Statistics ◽  
Academic Year

<p>This study aims to determine the descriptive overview of the quality of education services consisting. The location of this research was at the Economics Faculty of Semarang State University, and the object of the study was student at semester VII of the Economics Faculty. The population of this study was 620 students in the academic year of 2014/2015. Proportional cluster ranom sampling technique was utilized to get 186 samples. The method of collecting data using questionnaires, whereas method of data analysis using non-parametric statistics (descriptive percentages).The result shows that the quality of education services, which can be seen from the dimensions of relevance, efficiency, effectiveness, accountability, responsiveness, creativity, productivity, academic abilities, empathy, and appearance, are perceived well by students. However, this result has not optimal yet, especially on the dimensions of relevance, efficiency and effectiveness.</p>

The Role of Tahfidzul Quran Learning to Build the Students’ Character at Madrasah Ibtidaiyah Istiqomah Sambas Purbalingga

2018 ◽  
Vol 2 ◽  
pp. 235-245
Author(s):  
Ikhwandi Arifin
Keyword(s):  
Elementary School ◽  
Primary School ◽  
Quality Of Education ◽  
Learning Approach ◽  
The Future ◽  
Character Building

This paper discusses the importance of the students ‘character building in the level of primary school/Islamic elementary school to face the globalization and information era. Education is the process of determining the nation’s character. Good or bad character of the nation in the future will be determined by the present quality of education. Building the character through Tahfidzul Quran learning approach is expected to be the main foundation to improve the degree and prestige of learners as the asset of the nation. This study aimed to describe the process of Tahfidzul Quran learning which included planning, organizing, doing action and monitoring the important role of learning itself to build the learners’ character, especially in Madrasah Ibtidaiyah Istiqomah Sambas Purbalingga.

A STUDY ON IMPLEMENTATION OF CONTINUOUS AND COMPREHENSIVE EVALUATION IN UPPER PRIMARY SCHOOLS OF KERALA

2016 ◽  
pp. 168-176
Author(s):  
R.G Kothari ◽  
Mary Vineetha Thomas
Keyword(s):  
Primary Schools ◽  
Comprehensive Evaluation ◽  
Secondary Level ◽  
The State ◽  
Quality Of Education ◽  
Government Schools ◽  
Curriculum Framework ◽  
Powerful Means ◽  
Made In

Evaluation is widely acknowledged as a powerful means of improving the quality of education. The introduction of Continuous and Comprehensive Evaluation (CCE) is considered as one of the major steps taken in this regard to improve and strengthen the quality of learner evaluation. The state of Kerala has been going through a series of educational reforms over the last decade or so and the introduction of CCE in the state is one among them. As emphasized by Kerala Curriculum Framework (2007) the implementation of new evaluation practices focusing on CCE was introduced right from primary to secondary level. Though the state has made all-out efforts to implement CCE in its true spirit, the questions that remain unanswered are that whether CCE has been actually and effectively implemented in all classes, what problems are being faced by teachers while implementing CCE. The present paper is a brief attempt made in this regard and is directed towards answering these questions and giving suggestions for the same. The study has been conducted on teachers of upper primary government schools of Kerala.

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