Hiring People with Disabilities as a CSR strategy in the Tourism Industry

Author(s):  
Mehmet Ali Köseoglu ◽  
Alice Hon ◽  
Valentini Kalargyrou ◽  
Fevzi Okumus

According to corporate social responsibility (CSR), firms should conduct activities focusing not only on the self-interest of the firm but also on benefitting society. Drawing on the CSR approach, this study investigates the barriers to employment for people with physical disabilities (PWPDs) in the Hong Kong (HK) tourism industry. Forty-seven human resources (HR) managers, directors, and members of the HK Hotel Association were interviewed. The main barriers to employing PWPDs include firms’ lack of intent to employ people with disabilities (PWDs), the physical layout of organizations, the lack of an HR management model related to PWDs, and the lack of communication between industry and related non-governmental organizations (NGOs) related to PWPDs.

2020 ◽  
Vol 66 (2) ◽  
pp. 28-41
Author(s):  
Nina Baković

AbstractAn approach to sustainable tourism through clusters is considered an appropriate strategy in less-developed rural areas of tourist-oriented countries, such as Croatia. This paper clarifies the key challenges of the development of tourism clusters in the region of Gorska Hrvatska and provides new data for an approach to sustainable rural tourism development. Using available secondary data from governmental bodies, non-governmental organizations, protected areas of Gorska Hrvatska, and primary data of the Lika Destination Cluster, the paper explores the key challenges of developing a cluster of tourism and selective forms of tourism. Most tourism clusters in Croatia have remained in the first phase of development for years, even though this approach has failed to to achieve significant results. The key benefits of networking and branding in rural areas are identified and defined, but these potentials are still largely underutilized. The objective of this study is to provide practical recommendations to the Croatian tourism industry on how to learn from the suggested best practices and how to implement them effectively. For that purpose, the case of sustainable tourism located in the Gorska Hrvatska region, called the Lika Destination Cluster is analyzed.


Author(s):  
Terry Clayton ◽  
Nicole West

There are few places in the world where hydropower development is progressing as intensely as the Mekong River Basin in Southeast Asia. In searching for ways of supporting public dialog on development, the Challenge Program on Water and Food found that the hydropower sector speaks of social responsibility only in terms of “benefit sharing,” while the development sector and Non-Governmental Organizations (NGOs) largely ignore or are unaware of Corporate Social Responsibility (CSR). The chapter begins with an overview of hydropower development in the Mekong, considers some possible reasons for the absence of CSR in the ongoing debate over hydropower development, and concludes with recommendations for designing a project to build on the findings from this research.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shahrzad Pakjouei ◽  
Aidin Aryankhesal ◽  
Mohammad Kamali ◽  
Hesam Seyedin ◽  
Mohammad Heidari

Purpose Earthquake usually causes death, injury, disability and destruction of buildings and infrastructure, and people with disabilities are usually affected more than healthy people. As undesirable experiences may also have positive outcomes, this study aims to investigate the experiences of PWD and identify the positive effects of earthquakes on them in Iran, as an earthquake-prone country. Design/methodology/approach In this qualitative study, 20 participants were selected purposively among those having physical disability, aged 23-55 years and with experience of an earthquake. Their opinions were collected using semi-structured interviews. Analysis was performed using thematic approach and MAXQDA software was used to organize the data. Findings The positive effects of earthquake were categorized into five main themes: promotion of preparedness, knowledge enhancement, improvement of structures, socio-economic improvement (economic situation enhancement and social cohesion promotion) and outstanding role of national and international non-governmental organizations. Originality/value Although disasters are generally unpleasant, in the long term, they can result in positive effects and may be considered as opportunities to improve the situation and eliminate certain limitations. It is also important to learn from experiences of people with disabilities and apply the lessons learned, for enhancing preparedness and providing better services in the response phase of disaster management. Additionally, paying attention to the positive attitudes of such people, with special conditions and limitations, indicates their enhanced resilience to cope with disasters and emergencies, including COVID-19, which should be taken into consideration by policymakers and planners in future programs.


2014 ◽  
Vol 43 (4) ◽  
pp. 75-110 ◽  
Author(s):  
Susannah M. Davis ◽  
Dirk C. Moosmayer

China's state-led model of corporate social responsibility (CSR) does not seem to present a promising environment for the participation of non-governmental organizations (NGOs). Nevertheless, we observe recent examples of NGO involvement in CSR initiatives. Chinese NGOs are using the CSR platform to challenge the environmental practices of firms operating in China. We take a field-theoretical approach that focuses on the agency of actors. We show how an international NGO proposes a new standard and how Chinese NGOs use local environmental information disclosure laws to engage with firms in the textile supply chain. We find that NGOs leverage the power of brands to influence the practices of Chinese suppliers. However, we find differences in the framing and tactics employed by international NGOs versus their Chinese counterparts. Field analysis helps better understand the actors in the field of CSR, along with their motivations and their resources, and it offers a useful perspective on civil society development in China.


2016 ◽  
Vol 1 (1) ◽  
pp. 45
Author(s):  
Margret Wanjiru Wambugu ◽  
Dr. Abdulatif Essajee

Purpose: The main purpose of this study is to establish the effect of voluntary financial disclosures on the stock returns of companies listed at the Nairobi Securities Exchange.Methodology: The main purpose of this study is to establish the effect of voluntary financial disclosures on the stock returns of companies listed at the Nairobi Securities Exchange. This study used a descriptive study design. The population of the study was all the 61 firms listed at the NSE as at December 2013. The sampling technique was purposive or judgmental, as the study purposively chose the 20 companies consistently making up the NSE –20 share index between 2009 and 2013 (five years) because they are rich in information and are blue chip. The study used secondary data from the Capital Markets Authority (CMA). The selected period was year 2009 to year 2013 (5 years).The particular secondary data was extracted from financial statements of sample firms and from the Nairobi Securities Exchange handbook for the five years period of study, from 2009 to 2013.The researcher used frequencies, averages and percentages in this study. The researcher used Statistical Package for Social Sciences (SPSS) version 20 to generate the descriptive statistics, trend analysis and also to generate inferential results. A multivariate regression model was used to link the independent variables to the dependent.Results: The study findings indicated that corporate governance, corporate social responsibility, environment accounting, human resource accounting, financial services sector, divided pay out and firm size had a positive relationship with stock returns.Unique contribution to theory, practice and policy: The study recommended that firms should embrace voluntary financial disclosure as it posits them to many privileges/advantage. These advantages may include; easy access to external financing, securing a good name with governmental and non-governmental organizations, having a good public image. In addition, the study recommends that firms should ensure a balance of their debt to equity as increased debt is seen to cause a reduction on the stock returns.


2019 ◽  
Vol 8 (2S9) ◽  
pp. 1016-1020

In Indonesia, people with disabilities continue to increase, based on quotes from www.kemsos.go.id, the highest number of people with disabilities is in West Java Province (50.90%). Of the age group, ages 18-60 years occupy the highest position. The most experienced disabilities were leg defects (21.86%), mental retardation (15.41%) and speech (13.08%). Referring to the results of a study from the UB Disability Study and Service Center 2017, there were 1,835 people with disabilities in the city of Bandung who needed empowerment by both the government and non-governmental organizations. Empowerment is important to increase the self-confidence of persons with disabilities and a shift in social stigma towards disability, public trust plays an important role in building opportunities to work and work for disabilities the same as a non-governmental organization. This study examines how the quality can influence trust with product quality as a moderating variable, the approach used is quantitative, and the method used is descriptive with datacollected by observing many subjects at the same point of time, From the populace of 200 consumers taken 67 samples using the Slovin formula, respondents taken were respondents who had bought disability products and were domiciled in Bandung, West Java. This study was tested using PLS Method run by XLSTAT software


After an accident or illness, returning to work can be difficult or even impossible. Although Occupational health and safety (OHS) is an important and central element of Corporate social responsibility (CSR) and is included in all international CSR frameworks and standards as well as in most CSR strategies of companies, in the event that an employee becomes ill or has an accident and then needs support in returning to work or vocational rehabilitation, it is rarely a part of CSR strategies. Vocational rehabilitation as an element of CSR has also received little attention in the literature so far. The aim of this study is therefore to examine whether and to what extent vocational rehabilitation and also the employment of people with disabilities are taken into account in the popular CSR frameworks and standards. The research is based on a comprehensive search of published peer-reviewed literature. For the in-depth analysis, the most popular CSR frameworks, guidelines, firms' rating indices, management systems and certification schemes were selected and evaluated, using deductive content analysis. The results of the analysis show that although OHS is a central topic in all international CSR frameworks and standards, vocational rehabilitation and the employment of people with disabilities, or rather disability in general, are not taken into account. The conclusion suggests that the promotion of vocational rehabilitation and the employment of people with disabilities can be substantially promoted by implementation and consideration in CSR frameworks and standards. Irrespective of this, the implementation of vocational rehabilitation and the employment of people with disabilities as part of the CSR strategy and its implementation in business practice should be further investigated.


2014 ◽  
Vol 10 (3) ◽  
pp. 516-536 ◽  
Author(s):  
Lars Moratis ◽  
Alice Tatang Widjaja

Purpose – This article aims to report on original empirical research on the comprehensive corporate social responsibility (CSR) standards International Organization for Standardization (ISO) 26000 and the CSR Performance Ladder and identifies determinants for the adoption of CSR standards. In addition, it reviews and adds to literature on CSR standards adoption. Design/methodology/approach – The empirical data were derived from interviews with CSR experts in The Netherlands. Findings – The findings of our research show that the demands and wishes of customers, the attitude of a company’s management, the market position of the standard-developing organization and several tangible and intangible characteristics of the standard itself are particularly relevant for the adoption of CSR standards. Research limitations/implications – The article aimed at reaching analytical generalization instead of statistical generalization and was focused on The Netherlands. Differences across industries and sectors were not taken into account in this exploratory study. Having said this, we still think the article provides valuable insights. Practical implications – Our research identifies “buttons” for policymakers trying to stimulate business to engage with CSR. It may help predict which CSR standards may surface as dominant and can also be used to inform the design and development of new CSR standards. Finally, it may also serve as input for (marketing) strategies by standardization organizations worldwide and other organizations that have taken CSR standardization initiatives as well as non-governmental organizations and even consultancies to spur the adoption of CSR standards as a means of CSR implementation. Originality/value – The article presents original empirical material on CSR standards adoption and contributes to the literature on this topic with insights on determinants’ CSR standards adoption.


Management ◽  
2013 ◽  
Vol 17 (2) ◽  
pp. 74-87 ◽  
Author(s):  
Anna Łoś-Tomiak ◽  
Magdalena Dalecka

Summary The concept of social responsibility in non-governmental organizations The paper presents the idea of social responsibility, which is adequate for modern and efficient management of the enterprise. The analysis of the interdependence of the market and nongovernmental sector has been made. The article includes the presentation of the justification for the existence of non-profit institutions as the entities that bridge the gap between the sector of enterprises and the state. The attempt has been made to prove that the universal principles, typical of corporate social responsibility, could be also applied in the management of non-governmental sector entities.


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