The “Intensification-Quality Paradox” in ICT Organizations

Author(s):  
Solveig Beyza Narli Evenstad

Paradoxes and system contradictions in organizations may expose employees to tensions and contradictions, which they can only partially resolve, and from which they may only partially escape. Exposure to double-bind situations leads to stress, anxiety, and other symptoms of behavioral, affective, and cognitive disturbances. When employees are caught between paradoxical injunctions and organizational defensive routines hinder metacommunication, some employees develop dysfunctional coping strategies and end up being burned out. During a phenomenological PhD research on the burnout experience of 14 ICT employees in France and Norway, a stress-inducing pathological communication pattern was discovered and named the “intensification-quality paradox.” The research participants had experienced two conflicting demands as a double bind: “do more with less” and “be excellent.” The employees with high standards and ideals spent excessive personal energy to do more with less while keeping the quality constant. They got increasingly exhausted, ineffective, and finally burnt out.

2017 ◽  
Vol 40 (1) ◽  
pp. 127-146
Author(s):  
Stéphanie Vaudry

This paper focuses on challenges young Inuit adults face in everyday life in the city and the coping strategies they have developed. For research participants, being “connected” with the world(s) surrounding them appears to be central to how they feel and orientate themselves in the city. Connectedness, for these young Inuit, translates into close and significant relationships with people, ancestors, future generations, objects, animals, and nature, which are elements of the Inuit universe of meanings and, more broadly, belong to Indigenous universes. Therefore, being comfortable is linked to the maintenance of harmonious relationships with these different agents. As we will see, urban milieus, like Ottawa, belong to a universe of meanings to which Inuit youth are not always accustomed. Nevertheless, through their agency, they develop strategies to establish relationships within the city, enabling themselves to become acquainted with the urban world and its inhabitants. As Ottawa hosts a large Inuit community, the urban challenges that they face can be mitigated as they participate in Inuit worlds.


2017 ◽  
Vol 673 (1) ◽  
pp. 132-149 ◽  
Author(s):  
Waverly Duck

This article demonstrates how various forms of surveillance can lead to coping strategies that are corrosive of trust and legitimacy between black neighborhood residents and law enforcement. This article introduces the coping strategy of submissive civility as a method of self-preservation enacted in social situations where power relations are asymmetrical and the dominant party can administer sanctions. Reporting on an ethnographic study of residents’ interactions with police and other agents of surveillance, this article surveys a range of problems that residents face as they try to meet conflicting demands while avoiding sanctions. The analysis shows that issues of trust, legitimacy, and the discretionary authority of police and other outsiders in the neighborhood pervade these interactions. Further, the analysis highlights the complex ways in which family dynamics, unemployment, debt, and drug dealing intersect with the activities of law enforcement and the threat of imprisonment that is woven into the fabric of residents’ lives.


2018 ◽  
Author(s):  
J Glozman

The article compares five Luria International Memorial Congresses in Russia and some Luria Memorial Conferences abroad to prove the intensive and extensive development of Lurian approach. Such a development was assured by Lurian international school of psychologists (his colleagues, disciples and followers) who work or worked in different branches of psychology. The Lurian approach or Lurianism is defined as a combination of systemic and cultural-historical approaches. The specific Lurian approach in neuropsychology is determined by its subjects’ orientation. It means, that the Lurian neuropsychological analysis is not centered on a disease (its symptoms and severity, functional and cognitive disturbances), but on a subject: his personalexperience, health concepts, coping strategies and attitudes, social interactions and so on. Lurian neuropsychology is a ‘unified theory of cerebral and mental functions’. It explains why Lurianism still rests a source for development of both fundamental and applied psychology. Keywords: Luria International Memorial Congresses, Lurianism, systemic and cultural– historical approaches


Author(s):  
Elina Särkelä ◽  
Juha Suoranta

In this article we describe a qualitative research method, the “Method of Empathy-Based Stories” (MEBS) and ponder its value in classroom teaching. Our research question is as follows: What is MEBS and what are its possible uses in research and teaching? We gathered empathy-based stories written by students (N = 15) and analysed them with thematic analysis. The dominating themes in writings were the threat of climate change and various coping strategies. MEBS allowed students to describe their ways of thinking and acting, and to take part in the discussion. In general, the use of MEBS can generate hypotheses and interpretive horizons and stir questions yet to be asked. The main purpose of using MEBS in qualitative research and in teaching is to inspire qualitative researchers’ and research participants’ interpretive imagination.


2020 ◽  
Vol 5 (2) ◽  
pp. 414-424
Author(s):  
Rochelle Cohen-Schneider ◽  
Melodie T. Chan ◽  
Denise M. McCall ◽  
Allison M. Tedesco ◽  
Ann P. Abramson

Background Speech-language pathologists make clinical decisions informed by evidence-based theory and “beliefs, values and emotional experiences” ( Hinckley, 2005 , p. 265). These subjective processes, while not extensively studied, underlie the workings of the therapeutic relationship and contribute to treatment outcomes. While speech-language pathologists do not routinely pay attention to subjective experiences of the therapeutic encounter, social workers do. Thus, the field of social work makes an invaluable contribution to the knowledge and skills of speech-language pathologists. Purpose This clinical focus article focuses on the clinician's contribution to the therapeutic relationship by surfacing elements of the underlying subjective processes. Method Vignettes were gathered from clinicians in two community aphasia programs informed by the principles of the Life Participation Approach to Aphasia. Results and Discussion By reflecting on and sharing aspects of clinical encounters, clinicians reveal subjective processing occurring beneath the surface. The vignettes shed light on the following clinical behaviors: listening to the client's “whole self,” having considerations around self-disclosure, dealing with biases, recognizing and surfacing clients' identities, and fostering hope. Speech-language pathologists are given little instruction on the importance of the therapeutic relationship, how to conceptualize this relationship, and how to balance this relationship with professionalism. Interprofessional collaboration with social workers provides a rich opportunity to learn ways to form and utilize the benefits of a strong therapeutic relationship while maintaining high standards of ethical behavior. Conclusion This clinical focus article provides speech-language pathologists with the “nuts and bolts” for considering elements of the therapeutic relationship. This is an area that is gaining traction in the field of speech-language pathology and warrants further investigation.


2019 ◽  
Vol 28 (3) ◽  
pp. 660-672
Author(s):  
Suzanne H. Kimball ◽  
Toby Hamilton ◽  
Erin Benear ◽  
Jonathan Baldwin

Purpose The purpose of this study was to evaluate the emotional tone and verbal behavior of social media users who self-identified as having tinnitus and/or hyperacusis that caused self-described negative consequences on daily life or health. Research Design and Method An explanatory mixed-methods design was utilized. Two hundred “initial” and 200 “reply” Facebook posts were collected from members of a tinnitus group and a hyperacusis group. Data were analyzed via the LIWC 2015 software program and compared to typical bloggers. As this was an explanatory mixed-methods study, we used qualitative thematic analyses to explain, interpret, and illustrate the quantitative results. Results Overall, quantitative results indicated lower overall emotional tone for all categories (tinnitus and hyperacusis, initial and reply), which was mostly influenced by higher negative emotion. Higher levels of authenticity or truth were found in the hyperacusis sample but not in the tinnitus sample. Lower levels of clout (social standing) were indicated in all groups, and a lower level of analytical thinking style (concepts and complex categories rather than narratives) was found in the hyperacusis sample. Additional analysis of the language indicated higher levels of sadness and anxiety in all groups and lower levels of anger, particularly for initial replies. These data support prior findings indicating higher levels of anxiety and depression in this patient population based on the actual words in blog posts and not from self-report questionnaires. Qualitative results identified 3 major themes from both the tinnitus and hyperacusis texts: suffering, negative emotional tone, and coping strategies. Conclusions Results from this study suggest support for the predominant clinical view that patients with tinnitus and hyperacusis have higher levels of anxiety and depression than the general population. The extent of the suffering described and patterns of coping strategies suggest clinical practice patterns and the need for research in implementing improved practice plans.


Author(s):  
Ella Inglebret ◽  
Amy Skinder-Meredith ◽  
Shana Bailey ◽  
Carla Jones ◽  
Ashley France

The authors in this article first identify the extent to which research articles published in three American Speech-Language-Hearing Association (ASHA) journals included participants, age birth to 18 years, from international backgrounds (i.e., residence outside of the United States), and go on to describe associated publication patterns over the past 12 years. These patterns then provide a context for examining variation in the conceptualization of ethnicity on an international scale. Further, the authors examine terminology and categories used by 11 countries where research participants resided. Each country uses a unique classification system. Thus, it can be expected that descriptions of the ethnic characteristics of international participants involved in research published in ASHA journal articles will widely vary.


2003 ◽  
Vol 19 (2) ◽  
pp. 117-123 ◽  
Author(s):  
Gisli H. Gudjonsson ◽  
Jon Fridrik Sigurdsson

Summary: The Gudjonsson Compliance Scale (GCS), the COPE Scale, and the Rosenberg Self-Esteem Scale were administered to 212 men and 212 women. Multiple regression of the test scores showed that low self-esteem and denial coping were the best predictors of compliance in both men and women. Significant sex differences emerged on all three scales, with women having lower self-esteem than men, being more compliant, and using different coping strategies when confronted with a stressful situation. The sex difference in compliance was mediated by differences in self-esteem between men and women.


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