Different Strategies for Different Crises to Rescue Micro, Small, and Medium Travel Agencies

2021 ◽  
pp. 212-235
Author(s):  
Almudena Otegui
Keyword(s):  
Crisis Management ◽  
Tourism Sector ◽  
Travel Agencies

This chapter approaches crisis management for micro, small, and medium-sized travel agencies. In the first place, the author sets what a crisis is, which businesses should be considered as micro, small, and medium-sized, and which crises have hit travel agencies since the 1990s. Then, the author analyzes different strategies micro, small, and medium travel agencies have used for each of the above-mentioned crises, considers different strategies that could be implemented, and provides some relevant recommendations. Further, on the frame of the last crisis due to COVID-19, the author presents strategies that have already been adopted and others that could be implemented. Finally, the author highlights some differences between this last crisis and past crises of the tourism sector in general and micro, small, and medium travel agencies in particular.

scholarly journals Croatian Tourism Sector and Crisis Management

Tourism ◽  
2021 ◽  
Vol 69 (4) ◽  
pp. 611-629
Author(s):  
Robert Mikac ◽  
Karla Kravarščan
Keyword(s):  
Crisis Management ◽  
Economic Sector ◽  
Social Activities ◽  
State Budget ◽  
Tourist Destinations ◽  
Tourism Sector ◽  
Travel Agencies ◽  
The Republic ◽  
Business Entities ◽  
Budget Revenue

Tourism is an extremely important economic sector for the Republic of Croatia and an important component of certain economic and social activities, such as transport and business of travel agencies, trade, catering, agriculture, and numerous service activities. Many Croatian citizens are directly, indirectly, or partially employed in the said sectors. Many depend on it – from individuals, through various business entities and tourist destinations, to the state itself which generates almost 20 percent of the annual state budget revenue from tourism. Given the multilevel and multifunctional importance of tourism, it is important to research how it is organized for emergencies that can cause significant disruptions in the operation and revenue generation. The goal of this paper is to analyze how and how successfully the tourism sector coped with the COVID-19 pandemic and the resulting crisis, what crisis management mechanisms were developed and how they were used during 2020.

scholarly journals KAJIAN DAYA SAING SEKTOR PARIWISATA KABUPATEN SAMBAS

2017 ◽  
Vol 5 (2) ◽  
pp. 274
Author(s):  
Sabahan Sabahan ◽  
Yuliansyah Yuliansyah
Keyword(s):  
Slow Growth ◽  
Composite Index ◽  
Government Budget ◽  
Surrounding Area ◽  
Related Research ◽  
Tourism Sector ◽  
Travel Agencies ◽  
The Government ◽  
Tourism Potential ◽  
Determining Factor

This study aims to examine the competitiveness of tourism sector Sambas Regency to the surrounding area. The study conducted in the form of analysis of factors that determine the competitiveness of tourism sector of Sambas Regency and the preparation of policy strategies that must be done by regional governments to improve the competitiveness of tourism sector of Sambas Regency. The method of analysis used in this research is the shift share method and composite index. The data used are the number of tourist objects, the number of labor, the number of foreign tourists, the number of domestic tourists, the condition of road circulation, the government budget, the number of hotels, restaurants (restaurants), and travel agencies, and other data related research. Based on the research results, tourism sector in general Sambas Regency has great tourism potential, this is supported by the existence of natural resources, culture and history. Nevertheless, this study shows that Sambas Regency is still experiencing slow growth and less competitive than other areas around Sambas Regency. The most determining factor of tourism competitiveness of Sambas Regency is the supporting and related industry factors, especially the number of restaurants and travel agencies and the number of manpower engaged in tourism is still limited in number. The development of supporting infrastructure and tourism promotion is a condition that must be done by the government in order to improve the competitiveness of tourism sector of Sambas Regency.    

Renting Cars and Trucks

2021 ◽  
pp. 93-110
Author(s):  
Bayram Akay
Keyword(s):  
Support Services ◽  
Current Situation ◽  
Tourism Industry ◽  
Rental Sector ◽  
Tourism Sector ◽  
Travel Agencies ◽  
Car Rental ◽  
Global Tourism ◽  
Number Of Customers ◽  
Day By Day

Tourism is a fragmented and information-oriented sector covering tour operators, travel agencies, hotel sales representatives, associations, meeting offices, transportation, car rental, airlines, cruise, souvenirs, restaurants, hotels/motels, and entertainment. The car rental sector, which is an important part of the tourism sector, is growing day by day, and the number of customers is increasing rapidly. The success of the car rental sector, which produces support services within the growing tourism sector, is considered very important for the development of tourism. The COVID-19 pandemic has engulfed the globe and has already had an enormous impact on life as we once knew it. With airplanes grounded, millions of people in quarantine, and hundreds of travel bans in place, COVID-19 has brought the global tourism industry to a grinding halt along with the rental industry. The study determines the current situation of the car rental sector and presents some suggestions.

scholarly journals Study on Internet Marketing Practices of Tourism Industry by Travel Agency of Nepal

Pravaha ◽  
2018 ◽  
Vol 24 (1) ◽  
pp. 137-146 ◽  
Author(s):  
Omprakash Prasad Yadav
Keyword(s):  
Private Sector ◽  
National Economy ◽  
Internet Marketing ◽  
Policy Formulation ◽  
Public Private Partnership ◽  
Tourism Industry ◽  
Travel Agency ◽  
Private Partnership ◽  
Tourism Sector ◽  
Travel Agencies

Nepal is famous destination for international travelers through tour started only after sixties. Nepal within two decades became successful to have it significant position in world tourism scenario. Tourism in Nepal becomes a strong contributor in National economy after it boomed in eighties. It has become important foreign export being major source of foreign exchange. A part from this, it has been contributing in creating direct & indirect employment opportunities. Realizing the importance of tourism sector to uplift national economy, Nepal government has formulated various policies plan, and strategies to develop tourism as sustainable industry. Tourism master plan 1972 was an important step in policy formulation Nepal Tourism Board (NTB) was established in 1999 with the principle of Public Private Partnership (PPP) with the Principle of Public Private Partnership (PPP) approach. Since then, NTB has been marketing "Nepal as an enchanting holiday destination in world tourism market. It has adopted various strategies and undertaken different activities in order to promote Nepal as a must visit destination. We have abundant resources for which the country enjoys competitive advantages. Tourism represent one among such sectors which could rebuild the image of the country bringing back multifaceted benefit to the country and the people at large it also emerged as an exemplary model for the Nepalese economy and represent around 4% to the country GDP and is also a major source of employment, it has developed as an independent sector of the economy heavily involving the Nepalese private sector. Travel agencies are among such private sector wings which are responsible to bring or has contributed to great extent to invite lots of tourist from all over the world. So to great extent promotion of tourism by these travel agencies has direct correlation with the inflow of tourist in Nepal. In order to find the perception of travel agencies regarding internet marketing prospect practiced in tourism sector. Pravaha Vol. 24, No. 1, 2018, Page: 137-146

scholarly journals Complexity in the Adoption of Technology in Tourism Services

2016 ◽  
Vol 8 (3) ◽  
pp. 7-24 ◽  
Author(s):  
Ilia Violeta Cázares-Garrido
Keyword(s):  
Qualitative Study ◽  
Social Networking ◽  
The Other ◽  
Information And Communications Technologies ◽  
Adoption Of Technology ◽  
Financial Investment ◽  
Tourism Sector ◽  
Communications Technologies ◽  
Travel Agencies ◽  
Tourism Services

Abstract The paper focuses on the analysis of the organizations in the tourism sector, in particular, the travel agencies in the state of Queretaro, México, through a modern and flexible perspective that comes from the Information and Communications Technologies (ICT) and it reviews how these agencies have expanded as organizations and what have been the effects on their processes. The investigation is based on a qualitative study that allows to realize the lack of awareness of the owners and companies’ managers on the influence of technology in their businesses. They are aware of the two main advantages that they have in order to compete with online businesses: first, the information they provide first hand to their customers and secondly, the safety it gives to their clients by purchasing at an established agency. On the other hand, they are not aware of the low financial investment (such as in the use of social networking) and the high acceptance of technology by consumers. As a result it is of extreme importance to provide training that allows the opportunity for change, which is increasingly necessary due to the overwhelming competition from online agencies.

scholarly journals POTENSI PENERAPAN PRINSIP SYARIAH PADA SEKTOR KEPARIWISATAAN KOTA BATU

2020 ◽  
Vol 7 (1) ◽  
pp. 70
Author(s):  
Gautsi Hamida ◽  
Irham Zaki
Keyword(s):  
Qualitative Methods ◽  
Positive Response ◽  
Likert Scale ◽  
Economic Benefits ◽  
The Public ◽  
City Tourism ◽  
Tourism Sector ◽  
Travel Agencies ◽  
The Future ◽  
Halal Food

The main objective of this research is to see the potential that supports the application of sharia principles in the Batu City tourism sector. The tourism sector studied consists of hotels, restaurants and halal food, travel agencies and tourism areas. The next objective is to see the economic benefits that will be produced in the future with the application of sharia principles in the tourism sector. This study uses descriptive qualitative methods conducted by interviews, observations and questionnaires to see the response generated through a Likert scale. The results of this study indicate that parties related to the tourism sector provide a positive response to the application of sharia principles in the tourism sector, which will provide economic benefits for the industry players, the public society, and the government.Keywords: Sharia Principles, Halal Tourism, Income, Economic Benefits, Sharia Tourism

scholarly journals Requirements for the Development of the Tourism Sector and it's Role of Diversifying Sources of Income in Iraq

2018 ◽  
pp. 199-206
Keyword(s):  
Primary Research ◽  
Independent Variables ◽  
Income Sources ◽  
Tourism Sector ◽  
Travel Agencies ◽  
Independent Variable ◽  
Is Development ◽  
Regression Correlation ◽  
Data Analysis Methods

Tourism development encourages small and medium sized businesses to get developed which adds to the diversification of income sources. In the study, two main variables have been identified. The independent variable is development and the dependent variable is income sources. In order to further analyze the impacts through regression, five more independent variables have been identified. Hotels, travel agencies, restaurants, cleanliness and infrastructure are great sources of income in tourism sector. To conduct the research, 350 residents from Erbil, Baghdad and Ur have been selected as a sample of the primary research containing 10 questionnaires. The questionnaire have been analyzed in 5-point Likert scale and the results show a positive relationship between development and income sources. Range of data analysis methods have been applied to conduct the research like Regression, correlation, frequency, percentage, mean, mode, median. Finally, some recommendations regarding the development which would enhance the diversity of income sources have been provided.

scholarly journals УЛОГА ИНФОРМАЦИОНО-КОМУНИКАЦИОНИХ ТЕХНОЛОГИЈА У ТРАНСФОРМАЦИЈИ ТУРИСТИЧКОГ ПОСЛОВАЊА И ТРЖИШТА

TEME ◽  
2017 ◽  
pp. 105
Author(s):  
Slavoljub Milovanović ◽  
Živorad Gligorijević
Keyword(s):  
Value Chains ◽  
End User ◽  
Technological Support ◽  
Tourism Product ◽  
Specific Distribution ◽  
Tourism Sector ◽  
Travel Agencies ◽  
Information And Communication ◽  
Hotel Chains ◽  
Tourism Services

For structural reasons, tourism is an information-intensive sector. Tourism services are significantly featured by information, but essentially a physical service is almost always the final product that should be delivered to customers. The uniqueness of a tourism product is reflected in the fact that it is usually obtained as a mixture of products and services provided by different parties and different companies. The complexity of the tourism market and the specifics of a tourism product that contains the information component affect the organization of specific distribution channels for these products and the formation of information and value chains in which each participant adds significant value for the end user of these products. These characteristics of the tourism market and products put information and communication technology (ICT) in the foreground. Given that information and technological support to the tourism sector is very important, travel agencies, major airline companies, tour operators, and large hotel chains intensively use ICT in their business. This article primarily examines the role and impact of ICT on the significant changes that have taken place in the tourism sector and tourism business of companies.

scholarly journals Tourism sector, Travel agencies, and Transport Suppliers: Comparison of Different Estimators in the Structural Equation Modeling

2015 ◽  
Vol 6 (1) ◽  
pp. 11-24 ◽  
Author(s):  
Nataša Kovačić ◽  
Darja Topolšek ◽  
Dejan Dragan
Keyword(s):  
Structural Equation Modeling ◽  
Structural Equation ◽  
Equation Model ◽  
Estimation Methods ◽  
Equation Modeling ◽  
Estimation Of Parameters ◽  
Confirmatory Factor Analyses ◽  
Estimated Parameters ◽  
Tourism Sector ◽  
Travel Agencies

Abstract The paper addresses the effect of external integration (EI) with transport suppliers on the efficiency of travel agencies in the tourism sector supply chains. The main aim is the comparison of different estimation methods used in the structural equation modeling (SEM), applied to discover possible relationships between EIs and efficiencies. The latter are calculated by the means of data envelopment analysis (DEA). While designing the structural equation model, the exploratory and confirmatory factor analyses are also used as preliminary statistical procedures. For the estimation of parameters of SEM model, three different methods are explained, analyzed and compared: maximum likelihood (ML) method, Bayesian Markov Chain Monte Carlo (BMCMC) method, and unweighted least squares (ULS) method. The study reveals that all estimation methods calculate comparable estimated parameters. The results also give an evidence of good model fit performance. Besides, the research confirms that the amplified external integration with transport providers leads to increased efficiency of travel agencies, which might be a very interesting finding for the operational management.

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