Empirical Analysis of the Phenomenon of Job Burnout Among Employees in the Banking Sector

2021 ◽  
Vol 12 (5) ◽  
pp. 116-132
Author(s):  
Theodoros Kalandatzis ◽  
Alina Hyz
Keyword(s):  
Professional Development ◽  
Correlation Analysis ◽  
Empirical Analysis ◽  
Banking Sector ◽  
Maslach Burnout Inventory ◽  
Job Burnout ◽  
Burnout Syndrome ◽  
Competitive Environment ◽  
Inventory Survey ◽  
Research Show

The purpose of this paper is to investigate the phenomenon of job burnout among employees in the Greek banking sector in adverse economic circumstances. Information regarding the level of the burnout syndrome was assessed based on the Maslach burnout inventory survey. The responses obtained from 237 participants were analyzed using correlation analysis. The main findings of the research show that burnout syndrome has intensified due to daily pressures in a highly competitive environment caused by the difficult economic situation the country is experiencing in recent years. According to the results, it is more likely that the job burnout syndrome may occur among the employee in the direct customers' services and affect younger people and those with less than 20 years working experience. The professional development and promotion do not affect the level of risk that an employee will face the job burnout syndrome.

scholarly journals Burnout syndrome in nurses and psychiatric staff

2020 ◽  
Vol 4 (7) ◽  
pp. 12-18
Author(s):  
Katarina Milošević ◽  
Zvonko Dimoski ◽  
Gora Miljanović ◽  
Goran Stojanović ◽  
Dragana Terzić-Marković ◽  
...  
Keyword(s):  
Mental Health ◽  
Emotional Exhaustion ◽  
Maslach Burnout Inventory ◽  
Correlation Study ◽  
Social Consequences ◽  
Job Burnout ◽  
Three Dimensions ◽  
Burnout Syndrome ◽  
Cross Sectional ◽  
Psychiatric Staff

Introduction: Burnout is a complex psychoemotional construct defined by three dimensions: emotional exhaustion, depersonalization, and feeling of diminished personal achievement. It occurs in professionals who work in direct contact with other people. Healthcare professions are classified as the most endangered, with employees in psychiatric institutions being at the top of the pyramid of risk for the development of professional burnout. The aim of this study was to assess the prevalence of job burnout among psychiatric nurses, as well as to examine the correlation of sociodemographic factors with burnout syndrome. Methodology: A non-experimental cross-sectional correlation study was conducted on a sample of 70 nurses employed at the Institute of Mental Health in Belgrade. The study instruments were the Maslach Burnout Inventory - Human Services Survey (MBI-HSS), and the sociodemographic data questionnaire specially designed for this research. Results and discussion: The results show that 34.3% of in the ob-served sample show moderate or severe symptoms of burnout in the domain of emotional exhaustion, in 14.3% of them was registered moderate or severe burnout manifestations in the domain of depersonalization, and 68.6% show of study participants showed moderate or high level of burnout in the personal achievement domain. Correlation analysis of respondents' sociodemographic characteristics with burnout manifestations confirms that depersonalization is statistically significantly associated with mar-ital status (p=0.036). In addition, there is a correlation between emotional exhaustion and education level (ch2-9,431; p=0.051), age of respondents (ch2 =17,802; p=0.023) and length of service (ch2=17,213; p=0.028). Conclusion: Considering the individual and social consequences of job burnout, it is important to identify risk groups among nurses employed in psychiatry institutions, in order to preserve and improve mental health, as well as improve the quality of provided health services.

Hemodialysis nurse burnout from 31 provinces in mainland China: a cross-sectional survey (Preprint)

2020 ◽  
Author(s):  
Lifang Zhou ◽  
Weiai Guo ◽  
Li Song ◽  
Guanrong Zhang ◽  
Mi Zhong ◽  
...  
Keyword(s):  
Influencing Factors ◽  
Interpersonal Relationships ◽  
Mainland China ◽  
Maslach Burnout Inventory ◽  
Job Burnout ◽  
Equation Modeling ◽  
Nurse Training ◽  
Cross Sectional ◽  
Specialist Nurse ◽  
Nurse Burnout

BACKGROUND Job burnout is an occupational illness with high prevalence among nurses in China. The job burnout status among hemodialysis nurses should be given more attention because of they handle sophisticated machinery, and there is a high risk of infection in hemodialysis nursing. OBJECTIVE The level and influencing factors of job burnout among hemodialysis nurses in mainland China were investigated. METHODS This was a cross-sectional study conducted in all 31 provinces of mainland China in 2019. Data from nurses responsible for direct care in 2738 hemodialysis units were analyzed. An effective response rate of 99.00% (10570/10677) was achieved. Hemodialysis nurse burnout was measured by the Maslach Burnout Inventory. Working atmosphere and interpersonal relationships with colleagues were each measured by a single question. Multiple linear regression analysis was used to explore the factors related to nurse burnout. Structural equation modeling was used to explore the effect of the working environment, individual factors, and specialist nurse training on the HD nurse burnout and the intention to leave. RESULTS The total burnout score was 38.69 (SD17.47), indicating that the level of job burnout among hemodialysis nurses in mainland China was relatively low. Hemodialysis nurses experienced low-level burnout on the emotional exhaustion and depersonalization subscale and high-level burnout on the personal accomplishment subscale. Statistically significant differences in burnout levels were associated with working atmosphere, interpersonal relationships with colleagues, specialist nurse training, number of children, night shift, and marital status. CONCLUSIONS The burnout level of HD nurses in mainland China was relatively low. Working atmosphere, interpersonal relationships with colleagues, and training of specialist nurses are the most important influencing factors regarding job burnout in hemodialysis nurses. Therefore, it is suggested that improving the working atmosphere and interpersonal relationship processing ability and providing more training opportunities for nurses can alleviate job burnout in nurses.

scholarly journals Efficacy of an intervention based on workplace exercises regarding burnout and musculoskeletal pain

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
A P Amaral ◽  
G Santos ◽  
M Pocinho
Keyword(s):  
Musculoskeletal Pain ◽  
Intervention Program ◽  
Maslach Burnout Inventory ◽  
Physical Symptoms ◽  
Burnout Syndrome ◽  
Musculoskeletal Symptoms ◽  
Physical And Mental Health ◽  
Wide Range ◽  
Administrative Employees ◽  
Workplace Exercises

Abstract Background Work stress is associated with a wide range of mental and physical symptoms and presents a challenge in public health. In this study, we highlighted burnout syndrome and musculoskeletal pain. The main goal was to test the efficacy of an intervention based on compensatory workplace exercises in the reduction of burnout levels and musculoskeletal pain. The questions were: 1) How high are the levels of burnout and musculoskeletal pain before the intervention? 2) Does the intervention contribute to reduce the levels of burnout and musculoskeletal pain? Methods This study was conducted in a hospital and employed a pre pos-test design using the following measures: Maslach Burnout Inventory - General Survey and the Nordic Musculoskeletal Questionnaire. The participants are 49 administrative employees, 61.2% females with a mean age of 38.3 years (SD = 11.6). The intervention program consisted of 18 sessions of compensatory workplace exercises, held for five weeks, with a frequency of three sessions per week. Results In relation to burnout, the results obtained before the intervention (mean values) suggest moderate Exhaustion (2.50±0.94), higher Cynicism (3.27±0.92) and lower Professional Efficacy (1.81±0.41). Concerning musculoskeletal pain, it was more prevalent in the shoulders (69.4%) and back (upper 67.3% and lower 65.3%), followed by the thighs and neck (both 61.2%). After intervention, the results showed a significant (p < 0.05) decrease of burnout and all musculoskeletal symptoms evaluated. Conclusions The results support the effectiveness of the compensatory workplace exercises in the reduction of burnout and musculoskeletal symptoms contributing to mental and physical health of the workers involved. This study was innovative due to the studied link between burnout and compensatory workplace exercises. Moreover, this study led to changes in the hospital, which implemented better practices for a healthier life of the workers. Key messages The intervention based on compensatory workplace exercises reduced burnout and musculoskeletal pain in a sample of administrative employees and had impact in the health policies of the hospital. The implemented intervention promoted workers' physical and mental health and led to better health practices in the hospital.

scholarly journals Burnout syndrome in Spanish medical students

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Javier Gil-Calderón ◽  
Jéssica Alonso-Molero ◽  
Trinidad Dierssen-Sotos ◽  
Inés Gómez-Acebo ◽  
Javier Llorca
Keyword(s):  
Medical Students ◽  
Family Support ◽  
Maslach Burnout Inventory ◽  
Influential Factors ◽  
Burnout Syndrome ◽  
Small Samples ◽  
Academic Efficacy ◽  
Web Based ◽  
Huge Impact ◽  
Vocational Studies

Abstract Background Burnout syndrome is a frequent syndrome related to people that feel a deterioration in their daily activities due to highly demandant psychological requirements in their workplaces. Within last decades, this syndrome has been studied across medical professionals, concluding that stress levels that physicians suffer is high enough to make them develop burnout syndrome. In the case of medical students, there are some recent studies, although with small samples. For this reason, given that this phenomenon may produce a huge impact in medical students’ development, the aim of this study is to analyze the influential factors that may contribute to its occurrence. Methods The necessary information was gathered through a web-based questionnaire, divided in two parts. The first part of the survey included questions related to personal aspects of the students. Burnout related questions (second part) were divided in three subscales to evaluate exhaustion, cynicism, and academic efficacy levels. Results Family support for studying medicine is associated with lower burnout levels in all three scales of the Maslach Burnout Inventory. The number of years spent in the degree show the opposite trend: the more years in the degree, the higher score in all burnout scales. Conclusions Burnout syndrome is a problem among medical students in Spain that increases with the number of years studying medicine. It should be also noticed that family support and vocational studies are independent factors related to lower levels of burnout.

scholarly journals Burnout Impact of COVID-19 Pandemic on Health-Care Professionals at Assiut University Hospitals, 2020

2021 ◽  
Vol 18 (10) ◽  
pp. 5368
Author(s):  
Shimaa A. Elghazally ◽  
Atef F. Alkarn ◽  
Hussein Elkhayat ◽  
Ahmed K. Ibrahim ◽  
Mariam Roshdy Elkhayat
Keyword(s):  
Health Care ◽  
Health Care Providers ◽  
Emotional Exhaustion ◽  
Health Care Professionals ◽  
Maslach Burnout Inventory ◽  
Adverse Outcomes ◽  
Personal Accomplishment ◽  
Burnout Syndrome ◽  
Care Providers ◽  
University Hospitals

Background: burnout syndrome is a serious and growing problem among medical staff. Its adverse outcomes not only affect health-care providers’ health, but also extend to their patients, resulting in bad-quality care. The COVID-19 pandemic puts frontline health-care providers at greater risk of psychological stress and burnout syndrome. Objectives: this study aimed to identify the levels of burnout among health-care professionals currently working at Assiut University hospitals during the COVID-19 pandemic. Methods: the current study adopted an online cross-sectional design using the SurveyMonkey® website for data collection. A total of 201 physicians were included and the Maslach Burnout Inventory (MBI) scale was used to assess the three burnout syndrome dimensions: emotional exhaustion, depersonalization, and reduced personal accomplishment. Results: about one-third, two-thirds, and one-quarter of the respondents had high emotional exhaustion, high depersonalization, and low personal accomplishment, respectively. Younger, resident, and single physicians reported higher burnout scores. The personal accomplishment score was significantly higher among males. Those working more than eight hours/day and dealing with COVID-19 patients had significantly higher scores. Conclusion: during the COVID-19 pandemic, a high prevalence of burnout was recorded among physicians. Age, job title, working duration, and working hours/day were significant predictors for burnout syndrome subscale results. Preventive and interventive programs should be applied in health-care organizations during pandemics.

scholarly journals Burnout syndrome among undergraduate nursing students at a public university

2014 ◽  
Vol 22 (6) ◽  
pp. 934-941 ◽  
Author(s):  
Jamila Geri Tomaschewski-Barlem ◽  
Valéria Lerch Lunardi ◽  
Guilherme Lerch Lunardi ◽  
Edison Luiz Devos Barlem ◽  
Rosemary Silva da Silveira ◽  
...  
Keyword(s):  
Nursing Students ◽  
Extracurricular Activities ◽  
Emotional Exhaustion ◽  
Leisure Activities ◽  
Maslach Burnout Inventory ◽  
Public University ◽  
Burnout Syndrome ◽  
Student Survey ◽  
Undergraduate Nursing Students ◽  
Undergraduate Nursing

OBJECTIVE: to investigate the burnout syndrome and its relationship with demographic and academic variables among undergraduate nursing students at a public university in Southern Brazil.METHOD: a quantitative study with 168 students, by applying an adaptation of the Maslach Burnout Inventory - Student Survey, validated for this study. We used descriptive and variance analysis of the data analysis.RESULTS: we found that students do not have the burnout syndrome, manifesting high average scores in Emotional Exhaustion, low in Disbelief and high in Professional Effectiveness; that younger students who perform leisure activities have greater Professional Effectiveness, unlike students in early grades with no extracurricular activities; combining work and studies negatively influenced only the Professional Effectiveness factor, while the intention of giving up influenced negatively Disbelief and Professional Effectiveness factors.CONCLUSION: the situations that lead students to Emotional Exhaustion need to be recognized, considering the specificity of their study environments.

scholarly journals An Empirical Analysis of Factors Affecting Bank Interest Margins: Evidence from the South East European Countries

2018 ◽  
Vol 21 (2) ◽  
pp. 81-98
Author(s):  
Mehmed Ganić
Keyword(s):  
Interest Rate ◽  
Empirical Analysis ◽  
Banking Sector ◽  
Output Growth ◽  
The South ◽  
Factors Affecting ◽  
East European ◽  
Interest Margins ◽  
See Region ◽  
Bank Concentration

This paper provides an empirical analysis of factors affecting Bank Interest Margins in eight countries of the South‑East European (SEE) region between 2000 and 2014. The purpose of this paper is to examine and investigate the main drivers of Bank Interest Rate Margins across selected countries throughout the SEE region. Also, the study explored the relationship between the dependent variable Interest Rate Spread (IRS – as a proxy variable for measuring variation in Bank Interest Rate Margins) and a set of selected banks’ specific variables in SEE by employing panel data estimation methodology. This research is based on aggregate data for the whole banking sector of each country. In line with some expectations, our findings confirm the importance of credit risk, bank concentration operative efficiency, and inflation expectations in determining Bank Interest Rate Margins. Interestingly, in contrast to the majority of recent empirical research, the study found an inverse relationship between the bank concentration variable and Bank Interest Rate Margins as well as between the operational efficiency variable and Bank Interest Rate Margins. Also, the study could not find statistically significant evidence that Bank Interest Rate Margins are determined by output growth, bank profitability (measured by ROA) or liquidity risk.

scholarly journals Burnout Syndrome in UK Intensive Care Unit staff: Data from all three Burnout Syndrome domains and across professional groups, genders and ages

2019 ◽  
Vol 20 (4) ◽  
pp. 363-369 ◽  
Author(s):  
Laura Vincent ◽  
Peter G Brindley ◽  
Julie Highfield ◽  
Richard Innes ◽  
Paul Greig ◽  
...  
Keyword(s):  
Intensive Care Unit ◽  
Intensive Care ◽  
Emotional Exhaustion ◽  
Comprehensive Evaluation ◽  
Maslach Burnout Inventory ◽  
Medical Personnel ◽  
Personal Accomplishment ◽  
Burnout Syndrome ◽  
Age Group ◽  
The Uk

IntroductionThis is the first comprehensive evaluation of Burnout Syndrome across the UK Intensive Care Unit workforce and in all three Burnout Syndrome domains: Emotional Exhaustion, Depersonalisation and lack of Personal Accomplishment.MethodsA questionnaire was emailed to UK Intensive Care Society members, incorporating the 22-item Maslach Burnout Inventory Human Services Survey for medical personnel. Burnout Syndrome domain scores were stratified by ‘risk’. Associations with gender, profession and age-group were explored.ResultsIn total, 996 multi-disciplinary responses were analysed. For Emotional Exhaustion, females scored higher and nurses scored higher than doctors. For Depersonalisation, males and younger respondents scored higher.ConclusionApproximately one-third of Intensive Care Unit team-members are at ‘high-risk’ for Burnout Syndrome, though there are important differences according to domain, gender, age-group and profession. This data may encourage a more nuanced understanding of Burnout Syndrome and more personalised strategies for our heterogeneous workforce.

scholarly journals Moral distress and Burnout syndrome: are there relationships between these phenomena in nursing workers?

2014 ◽  
Vol 22 (1) ◽  
pp. 35-42 ◽  
Author(s):  
Graziele de Lima Dalmolin ◽  
Valéria Lerch Lunardi ◽  
Guilherme Lerch Lunardi ◽  
Edison Luiz Devos Barlem ◽  
Rosemary Silva da Silveira
Keyword(s):  
Moral Distress ◽  
Maslach Burnout Inventory ◽  
Burnout Syndrome ◽  
Bivariate Analysis ◽  
Rio Grande Do Sul ◽  
Weak Correlation ◽  
Professional Performance ◽  
Moderating Variables ◽  
Professional Fulfillment ◽  
Distress Scale

OBJECTIVE: to identify relationships between moral distress and Burnout in the professional performance from the perceptions of the experiences of nursing workers. METHODS: this is a survey type study with 375 nursing workers working in three different hospitals of southern Rio Grande do Sul, with the application of adaptations of the Moral Distress Scale and the Maslach Burnout Inventory, validated and standardized for use in Brazil. Data validation occurred through factor analysis and Cronbach's alpha. For the data analysis bivariate analysis using Pearson's correlation and multivariate analysis using multiple regression were performed. RESULTS: the existence of a weak correlation between moral distress and Burnout was verified. A possible positive correlation between Burnout and therapeutic obstinacy, and a negative correlation between professional fulfillment and moral distress were identified. CONCLUSION: the need was identified for further studies that include mediating and moderating variables that may explain more clearly the models studied.

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