The article defines the concept of “electronic service”, analyzes the normative and doctrinal approaches to the understanding of this institute, defines regulatory and legal acts on the regulation of electronic services in Ukraine, analyzes the legislation on the definition of the concept of “electronic service”, the correlation of various definitions of the concept, presented in the legislative acts, examples from foreign law concerning the concept of “electronic service” is given, the foreign experience of innovations is described, and the functioning and functioning of electronic services.
The author notes that scientific and technological progress brought in the 21st century a lot of new scientific as well as progressive technical achievements. Today, it’s hard to imagine a life without modern electronic technologies, including the Internet, electronic computers, various gadgets, and so on. For a long time, technology has rooted in our lives, and now it is commonplace in the society to realize business partnerships with the help of information and telecommunication technologies, to provide information interaction between the bodies of public administration (state authorities and local self-government), on the one hand, and also, individuals and legal entities on the other. Civilization has gradually come to the urgent need for the introduction of electronic technologies into the lives of every citizen by providing administrative public services electronically. It has long been clear that both receiving and providing such services are convenient, economically feasible, and appropriate in the current realities. Therefore, the study of the concept of «electronic services», to date, seems to be an actual direction of scientific activity, because the correct understanding of the legal nature, the essence
of this concept contributes to ensuring the proper mechanism of information interaction between subjects of power and citizens.
Keywords: electronic service, electronic input, information and telecommunication technologies, state bodies, public services.