A GENDER-BASED ANALYSIS OF OBSERVANCE AND NON-OBSERVANCE OF CONVERSATIONAL MAXIMS IN FRONT OFFICE STAFF’S SPEECH AT RESTAURANTS IN UBUD DISTRICT

2021 ◽  
Vol 8 (1) ◽  
pp. 1-13
Author(s):  
Ni Made Ayu Purnami ◽  
Pande Agus Adiwijaya

This study was intended to investigate, describe and explain how conversational maxims are observed by the Front Office staff at restaurants in Ubud when they handle table reservation and what types of non-observance are committed by the Front Office staff in observing conversational maxims. The subjects were the Front Office staff at restaurants in Ubud district. The data for this naturalistic qualitative study were collected through observation and audio-recording which were then analyzed by using Paul Grice’s (1975) Cooperative Principle theory. In this research, there were 30 conversations of taking table reservation via telephone which were conducted by the front office staff at restaurants in Ubud sub-district when they handle table reservation. Generally, both male and female front office staff produced more observance of maxims than non-observance of maxims. The highest frequency of observance and non-observance of Gricean maxims produced by male front office staff was maxim of quantity (100%), then followed by flouting of maxims (62.5%), and infringing maxims (25%). The highest frequency of observance and non-observance of Gricean maxims produced by female front office staff was maxim of quantity (100%), then followed by flouting of maxims (68.1%), and infringing of maxims (9.0%). Moreover, there was no opting out of maxims and suspending of maxims occurred in the conversation. The utterances were obtained from 30 data in restaurant setting. In general, both male and female front office staff produced more observance of maxims than non-observance of maxims.

2017 ◽  
Vol 31 (2) ◽  
pp. 75-81
Author(s):  
Fakhra Aziz ◽  
Qudsia Kalsoom ◽  
Uzma Quraishi ◽  
Sibte Hasan

This descriptive, qualitative study aimed at identifying disparities in perceptions of males and females regarding gender-based differences in educational leadership. Data were gathered purposively from 20 renowned male and female educationists having a long experience of leadership in various institutes of Pakistan. An open-ended questionnaire was used as a research tool to express their perceptions. Data were thematically analyzed under pre-defined categories borrowed from different leadership theorists. The results showed that both male and female respondents perceive that males have more leadership qualities as compared to females. It is especially true about abilities of decision-making and empowering the employees.


Author(s):  
Garima Sharma

This article explores the transition of youth from childcare institutions as young adults through the lens of youth identity and gender. The research revolves around rethinking the delicate boundaries of adolescence and adulthood for the ‘institutionalised’ youth that is already on the edge of the society. This research tries to understand and decode the experiences of youth, who have lived in the childcare institutions. The childcare institutions reinforce the gender roles through its practices and structure, enabling gaps and challenges for both male and female youth outside the childcare institutions. There is an absence of a strong mechanism, enabling the smooth transition of youth from childcare institutions to adulthood. This results in unprepared young adults for an unplanned transition, fostering several challenges on them as they exit the childcare system. This is a qualitative study. The research includes both male and female youth who have lived in childcare institutions situated in Delhi. The data was collected using semi-structured interviews with the youth. This study finds that youth leaving the childcare institutions are at higher risks of having negative adult outcomes in life. While there is an absolute absence of any body or mechanism to help the youth transit smoothly, childcare institutions reinforce the inferiority and exclusion on a child during the stay period, creating a foundation for youth to perceive the social factor outside the institutions.


BMC Nursing ◽  
2021 ◽  
Vol 20 (1) ◽  
Author(s):  
Yijin Wu

Abstract Background Considerable attention has been drawn to empathy in nursing and the concept of empathy has firmly been embedded in nursing discourse. However, little has been known about the details of how nurses express empathy to their patients. In this study, we aim to conduct a qualitative study of actual nurse-patient conversations through which empathy was achieved. Methods The data in this study was based on audio-recording of sessions of conversations between participating nurses and patients in two Chinese hospitals. The participants in this study involved 6 female nurses and 14 patients. Based on Bachelor’s (1988) categorization of empathy, this study described and analyzed the actual empathic sequences in nursing conversations in an attempt to demonstrate how nursing empathy was interactionally achieved using the method of conversation analysis. Conversation analysis (CA), focusing on the study of talk in interaction, is a useful method for the qualitative analysis of empathic talk in nursing. Results By drawing on prior theoretical work as well as on empathic sequence in nursing, this study described and analyzed some of the conversational resources nurses and patients used in achieving empathy. It has been shown that empathy can be interactionally and sequentially achieved in actual sequences of talk. Specifically, nursing empathy is a collaboratively constructed action instead of the nurse’s own committed action, which is produced in specific interactional contexts. Conclusion Conversation analysis is a very useful method for describing and analyzing the nurse-patient interaction, especially for studying empathy in nursing care. The sequences in this study present example of exemplary empathic interaction between nurses and patients, which might shed some light on how nurses express empathy to their patients. Also, this study could help to increase the understanding of the mirco-process of empathy in nursing and contribute to improving nursing communicative skills.


2021 ◽  
Vol 13 (3) ◽  
pp. 411-430

The current paper aimed to investigate taboo language using animal names in Facebook Messenger in the Jordanian setting based on the context where it appeared. A total of (100) male and female university students answered a questionnaire devised to examine the way how students use taboo language. It was noticed that "pig" recorded the highest frequency of occurrence comprising (11.59) of the total number of the taboo words followed by "dog" and "bitch". Important differences were observed in the frequency and use of taboo words by male (68. 8 %) and female (32.2%) students. The study explained the reasons why such words were deemed taboo in the Jordanian setting taking into consideration the socio-cultural and religious norms of the society. The study also concluded that taboo language was used to express different themes such as humor, relaxation, anger and abuse. Keywords: Taboo Language, Gender Differences, Themes, Socio-Pragmatic, Facebook Messenger.


2021 ◽  
Vol 1 (2) ◽  
pp. 53-64
Author(s):  
I Gusti Putu Satria Wibawa ◽  
Nyoman Karina Wedanthi ◽  
Kadek Sintya Dewi ◽  
I Gede Budasi

This study aims to develop English language materials of front office for second semester students of the eleventh grade at SMK N 2 Singaraja. This study adopts the Design and Development (D&D) which is guided by data collection through six instruments, namely questionnaires for teacher and front office staff, Google form for teachers and students, checklist for students, and checklist for expert judges. There are three stages that the researcher takes to complete this study, namely designing, developing, and evaluating the quality of the teaching materials (product) so that it can be categorized as a good material. The result is that there are four topics developed by the researcher, namely (1) Renewal of reservations, (2) Cancellation of reservations, (3) Handling of group reservations orally and in writing, and (4) Handling of individual reservations orally and in writing.


2010 ◽  
Vol 40 (4) ◽  
pp. 775-784 ◽  
Author(s):  
Theresa E. Senn ◽  
Lori A. J. Scott-Sheldon ◽  
Derek X. Seward ◽  
Ednita M. Wright ◽  
Michael P. Carey

2017 ◽  
Vol 4 (3) ◽  
Author(s):  
Dr. Shilpi Aggarwal ◽  
Prof. Punam Midha

Adolescence is a very complex and crucial phase of life, where teenagers are caught up in their own web of personal strivings, such as the issues of being, belonging and becoming. Such strivings play a pivotal role in determining their quality of life. Further whether these intrinsic motives (i.e. 3Bs being, belonging and becoming) are being influenced by gender stereotypes is a big issue for the psychologists to explore. Thus the current study is an attempt to explore and compare the levels of being, belonging and becoming (comprising of overall QOL) among male and female adolescents. A purposive sample of 98 adolescents aged 16-18 years, both male (n=44) and female (n=54) was drawn from the colleges of Rewari and Gurgaon districts of Haryana. For measuring personal strivings, Quality Of Life Profile for Adolescent Version Questionnaire (Raphael, Rukholm, Brown, Hill-Bailey & Donato, 1996) was used. Descriptive and inferential statistics were used to assess the levels of being, belonging and becoming and overall quality of life and gender comparison was done on these variables. Results indicated adequate level of personal strivings leading to overall good quality of life among adolescents (total as well as in both male and female separately). Both males and females have similar levels of quality of life. However, females superseded males in spiritual being and community belonging.


2020 ◽  
Author(s):  
Magdalena Adamus ◽  
Eva Ballová Mikušková

A sample of 155 HR managers participated in an experimental vignette study. In Task 1, they evaluated three CV resumes in terms of the applicants’ competence, hireability, likeability and wage proposal of three applicants applying for a regional sales manager post. Half of the sample received CVs presented as females’ and half as males’, otherwise the CVs were identical. Generally, male and female applicants were evaluated similarly in terms of competence and hireability. Average and worst male applicants were evaluated as less likeable than identical females. However, wages offered to female applicants were significantly lower than those offered to male applicants. We were unable to identify moderators of the phenomenon other than female HR managers driving the effect. In Task 2, participants were showed a set of vignettes presenting six employees (3 men and 3 women) preselected to be dismissed due to the economic crisis. Apart from basic demographics, the employees were described in terms of age, years in the company and frequency of absences. Again, we switched employees’ gender for half of the sample. We have found that HR managers are more likely to dismiss male employees and that they are particularly unforgiving to male workers with frequent absences.


2021 ◽  
Vol 20 (1) ◽  
pp. 133-147
Author(s):  
Ullah Abid ◽  

Entrepreneurship is now considered to be an urgent solution for handling large pools of young graduates around the world. These crucial situations where universities are creating an excess number of graduates as compared to jobs availability increase the pressure on graduates as well as policy makers and educators. Entrepreneurship in this case does not only handle the burden of the unemployed among the youth but also positively improves the economic development of the country’s economy. In becoming entrepreneurs, graduates do not only create jobs for themselves but for other as well and play a vital role in the development of the economy. This paper explains gender-based entrepreneurship intentions amongst students of Russia and China (3 universities in China, 3 in Russia). A questionnaire was developed to find the impact of different behavior factors on male and female students of Russia and China. In terms of methodology, the quantitative technique was used to collect the data. The entrepreneurial spirit is explained after analyzing the data from three universities in each country. The six universities numbering 468 student respondents were analyzed through Statistical Package for the Social Sciences. To find out the association amongst different variables, multiple regression and correlation technique were used. The results also show an association of gender with entrepreneurship in students in both countries. However, in case of Russia male respondents showed higher intention than female respondents. To maintain the same role of male and female members in the society, development suggestions for educators and policy makers are presented.


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