scholarly journals AUSTRALIAN HOTEL ORGANISATIONS AND THEIR PRE AND MID COVID-19 ORGANISATIONAL RESILIENCE

2021 ◽  
Author(s):  
Kathleen Pittello ◽  
◽  
Kartik Malik ◽  
Abhishek Pandya ◽  
Sai Sireesha Gunturi ◽  
...  
Keyword(s):  
Qualitative Research ◽  
Hotel Industry ◽  
Research Approach ◽  
Financial Outcomes ◽  
Global Pandemic ◽  
Hotel Sector ◽  
The Relationship ◽  
Operations Managers

This study focuses on the Australian hotel organisation and their organisational resilience (O.R.) during the Covid-19 pandemic. Its objectives are to leverage the “Hotel Resilience model” developed by MeliánAlzola et al. (2020) and the Benchmark Resilience Tool to gain indications of the level of O.R of the Australian hotel sector, to determine the relationship between the hotel O.R. indicators and the financial outcomes and to document O.R. related tactics and strategies implemented in the Australian hotel industry during the Global pandemic. By adopting a qualitative research approach using experts’ interviews with 10 hotels general or operations managers, the study found that there was no formal awareness of or adoption of formal O.R. frameworks within the participating hotels nor was there any indication of an appetite for the implementation of any O.R. frameworks, also as a result of lack of data, the study was unable to determine a link between O.R. indicators and financial outcomes.

scholarly journals Designing Embedded Case Study Research Approach in Educational Research

2019 ◽  
Vol 3 (1) ◽  
pp. 1
Author(s):  
Cucuk Budiyanto ◽  
Adi Prananto ◽  
Felix Ter-Chian Tan
Keyword(s):  
Qualitative Research ◽  
Research Design ◽  
Case Study Research ◽  
Case Analysis ◽  
Research Approach ◽  
Study Research ◽  
Holding Company ◽  
Embedded Case Study ◽  
The Relationship

Despite the case study research method has been widely adopted in qualitative research, few scholarly articles addressed the comprehensive guidance on the use of embedded case study research design. This paper aims to contribute to the literature by demonstrating the use of embedded case study research design in qualitative research. A pseudo case was exemplified by exploring the relationship between a holding company and its subsidiary companies of a corporate group. What construct a case and the rationale for the case being studied is exemplified. The paper further outlines the research protocol, the procedure of inquiry, and the design of the embedded case analysis. A brief explanation of the context of the case enriches the understanding of the investigated cases.

scholarly journals Impact of Leadership on the Relationship Between Innovation and Performance

2021 ◽  
Vol 5 (2) ◽  
pp. 29-49
Author(s):  
Cláudia Ferreira Leitão ◽  
Jorge Gomes ◽  
Denise Capela dos Santos ◽  
Bruno Melo Maia
Keyword(s):  
Middle Managers ◽  
Hotel Industry ◽  
Moderating Effect ◽  
Superior Performance ◽  
Organizational Success ◽  
Positive Correlation ◽  
Hotel Sector ◽  
And Performance ◽  
The Impact ◽  
The Relationship

Leadership, innovation, and performance are essential factors to achieve the desired sustainable profitability of companies. The relationship between these variables is one of the keys to the organizational success, although their study has proved to be complex. The purpose of this article is to analyse the impact of leadership on the relationship between innovation and performance in the Portuguese hotel sector. To answer to this challenge, a survey was carried out to top and middle managers of four-star and five-star hotel units. The existence of a positive correlation between innovation and performance was found; however, leadership has not been shown to have a moderating effect on the relationship. The work highlights several important contributions to the hotel industry and identifies aspects that, when well implemented and developed, can lead to superior performance in organizations.

scholarly journals When ‘the show’ cannot go on: An investigation into sports mega-events and responses during the pandemic crisis

2021 ◽  
pp. 101269022110201
Author(s):  
Jan Andre Lee Ludvigsen
Keyword(s):  
Qualitative Research ◽  
Research Approach ◽  
Global Crisis ◽  
Mega Events ◽  
European Football ◽  
The Relationship

This article examines the relationship between sports mega-events and the coronavirus disease-2019 pandemic. Focusing primarily on the 2020 Summer Olympics and Union of European Football Associations Euro 2020 in football – representing two mega-events that were postponed due to the pandemic – this article explores the emerging discourses from sport governing bodies, and how these organisations communicated their initial responses to the pandemic between February and May 2020. The article takes a digital qualitative research approach and draws upon frame analysed media sources and public communications. As it proceeds, this article first illuminates how global sports entered a temporary standstill and, second, how sport governing bodies positioned themselves with regard to responding to the global crisis from within the sporting sphere. Subsequently, this article emphasises how the relevant responses, as communicated by sport governing bodies, reflected the broader reactive and adaptive pandemic responses apparent within socio-political fields.

Does culture tame the bunny? A content analysis of a global adult magazine

2014 ◽  
Vol 17 (1) ◽  
pp. 4-23 ◽  
Author(s):  
Meidiahna Kusuma
Keyword(s):  
Qualitative Research ◽  
Content Analysis ◽  
Empirical Study ◽  
Culturally Diverse ◽  
Design Methodology ◽  
Empirical Studies ◽  
Research Approach ◽  
Content Type ◽  
Adaptation Decision ◽  
The Relationship

Purpose – Few empirical studies have probed the effects of culture on the standardization/adaptation decision in the context of controversial products. This study aims to investigate the relationship between sociosexuality and the adaptation decision for editorial images and advertisements in Playboy magazine through content analysis. Design/methodology/approach – This study is a qualitative research using content analysis as the research approach. The content analysis is done for Playboy magazines from four culturally diverse countries conducted for this study. Findings – The result shows that editions of the magazine across four culturally diverse countries reveal that sociosexuality is positively correlated to the degree of nudity in photographs and to the usage of advertising for controversial products. Moreover, the paper uses the concept of sociosexuality to gain a better understanding of the empirical discrepancies concerning nudity or sex appeal. Originality/value – This research is an empirical study developed by author to confirm the influence of culture on the standardization/adaptation decision in the context of controversial products. This research is originally developed by author and has not been published before.

scholarly journals Hegemoni Ideologi dalam Cerpen “Surga untuk Lelaki yang Tertipu” Karya Adam Yudhistira (Kajian Hegemoni Gramsci)

2019 ◽  
Vol 14 (1) ◽  
pp. 1
Author(s):  
Fajrul Falah
Keyword(s):  
Qualitative Research ◽  
Short Stories ◽  
Short Story ◽  
Significant Influence ◽  
Research Method ◽  
Research Data ◽  
Research Approach ◽  
Sociology Of Literature ◽  
The Relationship ◽  
Descriptive Qualitative

The background of this research is there is an indication that the short story was created not just accentuate the beauty aspects of language and narration. However, the language in the meaningful short stories and the author's ideological message through imaginary characters constructed. The purpose of this study is to reveal hegemony and ideology that contains short stories “Surga untuk Lelaki yang Tertipu” by Adam Yudhistira. The research approach used in the realm of sociology of literature, with the study of Gramsci hegemony. The research method used is descriptive qualitative. Research data in the form of language; words, phrases, sentences in the short story related ones are described and interpreted with the Gramsci hegemony approach. The results of the study show the relationship between the teacher's figure and Santo like a patron-client. The teacher has a higher status (superior) and the power to rule Santo (inferior). The ideological hegemony was carried out by the teacher's figure towards Santo went well. Because it has and is bound by the same beliefs. The orientation of the two figures is the same, namely heaven. The ideology instilled by the teacher has a significant influence on the Santo, so he wants to take action that sacrifices the lives of others and himself. The act which was originally believed to be true by Santo, but regretted in the end.

scholarly journals Theme of Isolation and Child versus Adult Feelings: Stylistic Analysis of Alice Munro’s Short Story “The Eye”

2020 ◽  
Vol 3 (3) ◽  
pp. 485-494
Author(s):  
Fozia Chandio ◽  
Zia Ahmed ◽  
Akbar Sajid
Keyword(s):  
Qualitative Research ◽  
Short Stories ◽  
Short Story ◽  
Point Of View ◽  
Stylistic Analysis ◽  
Research Approach ◽  
Alice Munro ◽  
Literary Aesthetics ◽  
The Relationship ◽  
Made In

Analysis of the stylistics features of any author has been very interesting technique to explore themes depicted by him/her. This paper examines a short story of Alice Munro titled ‘The Eye’, from stylistic perspective. ‘The Eye’ is the opening tale of the set of four stories, in a style of memoir that is titled as ‘Finale’. This set of four stories appears in her collection of short stories titled “Dear Life” (2012. ) The paper presents the stylistics analysis of the story keeping the stylistic approach in focus suggested by Leech and Short in Style in Style in Fiction (2007). The story is analyzed stylistically in terms of character and characterization, point of view and speech, thought and writing presentation. Stylistic study of any text effectively provides comprehension of the base of the text particularly and its evaluation generally (Peer 2008). In order to carry this out, the method of textual analysis of Qualitative research approach is conducted. The end of the analysis is to have a turnout of a deeper comprehension of the relationship between style and literary aesthetics in ‘The Eye’ by studying the stylistic patterns behind Munro’s narrative, in order to find out her creative approach. Paul Simpson maintains, “Stylistics serves to inquire into the language of the text and on a broader level to investigate creativity in the use of language (2004:3). The endeavor made in the paper explores that Munro has an ambivalent and complicated technique of presentation, both structurally and thematically. Here, the argument is that the stylistic analysis of the story reveals that Munro has high artistic approach towards the short story; she narrates the fiction with such an ambiguous approach that it welcomes more than one interpretations of the story.

scholarly journals CUSTOMER LOYALTY TOWARDS SUSTAINABLE HOTELS: CASE STUDIES IN SRI LANKA

2021 ◽  
Author(s):  
L. Silva ◽  
◽  
P. Dissanayake ◽  
B. Kumarasiri ◽  
D. Soorige ◽  
...  
Keyword(s):  
Qualitative Research ◽  
Sri Lanka ◽  
Customer Satisfaction ◽  
Case Studies ◽  
Customer Loyalty ◽  
Influence Factors ◽  
Research Approach ◽  
Sri Lankan ◽  
Sustainability Concept ◽  
Hotel Sector

The hotel sector is directly combined with customer loyalty as it has become increasingly obvious by incorporating its’ antecedents with customer satisfaction and trust. Customer loyalty is influenced by customer satisfaction of hospitality service when it is significantly related to service quality. Sustainability is an important concept that can adapt to achieving customer loyalty in the Sri Lankan hotel sector. Indeed, most conventional hoteliers in Sri Lanka do not have the idea of success in achieving customer loyalty through the sustainability concept. Also, despite the abundance of research on the concept of sustainability, a gap in literature could be identified, when it comes to analysing the customer loyalty aspects toward sustainable hotels in Sri Lanka. This study is therefore aimed to bridge the gap that exists in the literature to prove the success of adopting the concept of sustainability in achieving customer loyalty. A qualitative research approach with two case studies was used to achieve the aim of the study. The selected cases include two green-certified five-star hotels which are under the topmost sustainable hotels in Sri Lanka according to Sri Lanka Tourism Development Authority. A total of 10 interviews were conducted from both cases. The collected data were analysed using content analysis. The customer loyalty aspects were identified on the deriving basis of self-influence factors of customers and their consideration of benefits in sustainable hotels. The study unveils an analysis of the interconnection between sustainable hotels and customer loyalty. The findings provide the path to conventional hotels to identify the success of implementing sustainability concept in achieving customer loyalty.

scholarly journals A semiotic analysis of political cartoons on the first 100 days of Anies Baswedan government

2020 ◽  
Vol 5 (2) ◽  
pp. 322
Author(s):  
Nindya Hasanah ◽  
Didin Nuruddin Hidayat
Keyword(s):  
Qualitative Research ◽  
Research Design ◽  
Language Teaching ◽  
Document Analysis ◽  
Political Cartoons ◽  
The Political ◽  
Research Approach ◽  
Semiotic Analysis ◽  
The Relationship ◽  
Potential Use

Nowadays, information can be conveyed not only through words, but also through images. An image is also a form of one-way communication because, through an image, people can convey the meaning. This study aimed to describe Anies Baswedan�s political cartoons on his first 100 days as a governor. This study employed a qualitative research approach, and the content or document analysis as the research design. The researchers collected and analyzed the data dealing with the relationship between the utterances and Anies� cartoons on his first 100 days as Jakarta�s governor. In analyzing the data, some steps were taken: first, categorizing the sign into icon, symbol, index using a typology of signs; second, interpreting the meaning of the political cartoons; last, drawing conclusions based on the result of the analysis. The study found that the signs in those political cartoons had powerful meanings to convey the aspiration of Indonesian people freely towards Anies� government. Also, the fact that the cartoons were in the forms of images eased the readers in understanding the meanings behind them, and the political cartoons deal with the relationship between visual and verbal signs of cartoons because it will be helpful for the researchers to know about events depicted in those cartoons.The study also offers some potential use of cartoons for language teaching, even though the challenges of employing them are evident.

scholarly journals Towards developing a service delivery improvement model for the Malaysian Hotel sector

2011 ◽  
Vol 8 (2) ◽  
pp. 75
Author(s):  
Johanudin Lahap ◽  
Barry O'Mahony G ◽  
Jim Sillitoe
Keyword(s):  
Service Delivery ◽  
Hotel Industry ◽  
International Standards ◽  
Service Improvement ◽  
General View ◽  
Total Quality ◽  
Hotel Sector ◽  
Internal Market Orientation ◽  
The Relationship ◽  
Improve Service Delivery

The Malaysian hotel industry has experienced significant growth in the last 10 years and many hotels in Malaysia are now opulent, new hotels achieving the highest standards of presentation. However, service delivery often lags behind the physical environment, struggles to meet international standards and ergo the expectations ofinternational guests. There are diverse views among service quality researchers as to how to improve service delivery standards. Consequently, this study seeks to develop an appropriate service delivery improvement model that provides a framework that can be used to attract, train, motivate and retain hotel employees. Within the literature many strategies have been presented that are designed to enhance both products and services in a variety of contexts. Among the better known ofthese are Total Quality Management (TQM), Six Sigma (SS), SERVQUAL (SQ), the Relationship Marketing paradigm (RM), Internal Marketing (1M) and Internal Market Orientation (IMO). The general view among scholars, however, is that there is a link between employee satisfaction and job performance. This article examines and analyses the most significant elements of various product and service improvement models, and presents a revised service delivery improvement model as afirst step in customising a modelfor the Malaysian hotel sector. The research concludes that a number of these elements are critical to service improvement, the authors note that the implementation of such a model will need to be further developed with assistance from industry stakeholders in Malaysia.

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