scholarly journals ANALYSIS OF KEY FACTOR RATING TECHNIQUE ON PERFORMANCE OF INSURANCE COMPANIES IN KENYA: A CASE OF KENYA ORIENT INSURANCE LIMITED, KENYA

2021 ◽  
Vol 6 (1) ◽  
pp. 1
Author(s):  
Brian Hamisi Kitsao ◽  
Evans Nyamboga Mandere

Purpose: The purpose of this study was to analyze the influence of strategy evaluation techniques on the performance of insurance companies in Kenya. The study was guided by four research objectives namely; to analyze the influence of 360 degree evaluation technique influence the performance of insurance companies in Kenya, To analyze influence of Key Factor Rating influence the performance of insurance firms in Kenya; To analyze effect of Balanced Score Card on the performance of insurance companies in Kenya and to analyze the influence of  self-evaluation technique have a significant influence on performance of insurance companies in Kenya. Methodology: A mixed methodology was used as both quantitative and qualitative data was used. The researcher used descriptive design as most of the research questions sought to find out how and what exists regarding elements or conditions in a circumstance. A questionnaire was used as a data collection instrument. The main study population was limited to Kenya Orient Insurance Limited.. Descriptive statistics was used to describe the data using as frequency tables, measures of central tendency and percentages. A target population of 154 employees was therefore used. In order to find out answers to the research questions, a questionnaire was applied as the data collection instrument. Analysis was done by aid SPSS (version 22.0). Data analysis presentation was in form of tables. Findings: Correlation coefficient (r) was used in the study and the results showed that there was a positive correlation between the independent variables and performance of insurance company. The study also adopted regression analysis the results of analysis showed an adjusted R square of 0.684 hence proving that the four variables used in the study accounted to 68.4% of performance of insurance companies. The findings of this study provides a policy framework to be adopted by KOIL and other related organization on how to structure their strategy evaluation techniques to maximize their business potentials Insurance companies can adopt the findings in this study so as to make use of the strategy evaluation techniques that have a significant positive influence of the performance of insurance companies. Unique Contribution to Theory, Practice and Policy: The study recommends for consideration of strategy evaluation techniques that greatly impact the organizational performance, depending on the organizational internal and external circumstances as explained in contingency theory.

2014 ◽  
Vol 9 (1) ◽  
pp. 57-69
Author(s):  
Andrzej Grzebieniak

The aim of this article is to identify factors influencing the improvement of the market standing of insurance companies. The following hypothesis was taken into consideration in this elaboration - the market standing of an insurance company is shaped not only by the quality and price of products, but also by the quality of consumer service as well as the company's good name. The identification of the factors was done on the basis of a self-based study in which survey research was used and the data collection instrument was a self-completed questionnaire. The survey was sent by post or via the Internet to all 63 insurance companies located and run in Poland between 2008-2010. 57 questionnaires were correctly completed and sent back. 


1970 ◽  
Vol 4 (1) ◽  
pp. 15
Author(s):  
Johannes Mwangangi Kitaka ◽  
Dr. David Kiragu ◽  
Prof. Simmy M. Marwa

Purpose: The study explored how management capability influences sustainability of insurance companies in Kenya. Study Methodology: The study adopted the positivist research philosophy and employed a descriptive research design. The target population of the study was the 51 insurance companies as registered by the Insurance Regulatory Authority of Kenya as at 31st December 2016. The study took a proportionate sample of 30 companies from 10 life assurance companies, 15 from those conducting general insurance business and 5 from those performing both life and general business as composite companies. The primary data collection was through a structured questionnaire with closed questions. A pilot study was carried out before questionnaire distribution, which ensured the research instrument validity and reliability, before distribution through both hand delivery and email, followed by a telephone call to the respondents and a research assistant later visiting the respondents to collect the filled questionnaires, while secondary data was collected using data collection sheets. The raw data was cleaned, edited, coded and analyzed using SPSS analytical tool to generate descriptive and inferential statistics. The study performed data analysis using multiple regressions to determine the relationship of the independent variable to the dependent variable. Using descriptive statistics such as the mean, standard deviation and frequencies the data was analyzed.   Further, the study applied inferential statistics such as the ANOVA and the T-test.   The Study Findings: The findings of the study were that management capability has a positive and significant effect on sustainability of Kenya’s insurance companies. In conclusion, the slogan of people being companies’ most valued asset should not just be mentioned in passing in employee-management and board meetings, but must be practiced across the company. Unique Contribution: The Kenyan insurance companies should review their operating organizational structures so that the mix of employees in the middle management, senior management and junior staff is adjusted to achieve an efficient and effective structure to enhance customer experience, as this is critical and is a significant cost driver in the management cost structure of an insurance company. There should be more staff assigned to operations that is policy administration, renewal retention units, customer service and claims management. Specialists and management should be few and either internal staff or outsourced services.  In conclusion insurance companies should ensure embedment of their recruitment, hiring, training and development policies in their business processes.


1970 ◽  
Vol 4 (1) ◽  
pp. 1
Author(s):  
Johannes Mwangangi Kitaka ◽  
Dr. David Kiragu ◽  
Prof. Simmy M. Marwa

Purpose: The study investigated government regulation and sustainability of Kenya’s insurance companies. Methodology: The study adopted the positivist research philosophy and employed a descriptive research design. The target population of the study was the 51 insurance companies registered by the Insurance Regulatory Authority (IRA) of Kenya as at 31st December 2016. The study took a proportionate sample of 30 companies from 10 life, 15 general and 5 composite companies. The primary data collection was through a structured questionnaire with closed questions. A pilot study was carried out before questionnaire distribution, which ensured the research instrument validity and reliability, before distribution through both hand delivery and email, followed by a telephone call to the respondents and a research assistant later visiting the respondents to collect the filled questionnaires. The raw data was cleaned, edited, coded and analyzed to generate descriptive statistics of ANOVA and T-test and inferential statistics of mean, standard deviation and frequencies,  while secondary data was collected using data collection sheets. Study Findings: The findings showed that there is a moderating effect of government regulation on drivers of sustainability of insurance companies in Kenya. While there was positive and significant effect of government regulation on capital adequacy, management capability and sensitivity to risk, government regulation had no moderation on asset quality as management of other variables of management quality, capital adequacy and risk sensitivity would address the quality of capital. Unique Contribution: The study recommends that IRA opens up the RBC measurement tool to bring in sustainability and management indices. Further, IRA should review regulation to support the insurance companies to enhance innovation and customer service delivery, which are key for growth, and sustainability of the various insurance companies in the country.


2019 ◽  
pp. 22-24
Author(s):  
Viktor SMOLIAK

Competition is an integral part of the insurance market in Ukraine. That is why it is a key factor in the strategy of the insurance company, and marketing policy is an integral part of it. The competition of insurance companies is aimed at expanding its insurance market share. The purpose of the paper is development of theoretical foundations and practical recommendations for insurance company competitiveness management in the context of its marketing policy. Currently, there is a significant reduction in the number of insurance companies at the insurance market in Ukraine. 79 insurance companies left the market from the beginning of 2018 to the third quarter of 2020. Competition encourages insurance companies to invent innovative insurance products, implement new marketing tools, and optimize cost structures. The author performed a cluster analysis of insurers in the field of two factors – the volume of assets and the amount of net earned premiums. Economic and mathematical methods were used to analyze the impact of sales costs (X) on the amount of net earned insurance premiums (Y). The high value of the correlation coefficient indicates a close linear relationship between the factor and the resulting indicator. The digitalization of the world economy has significant impact on the effective marketing activities. The main directions of development of insurance companies are the ability to remotely sell the insurance product on the website or via a mobile application, the correct choice of target audience for targeted advertising, the presence of the insurance company on social media and so on. On the one hand, costs of marketing and advertising make it possible to increase the amount of net earned premiums of the insurance company, and on the other hand, the introduction of the latest tools for selling insurance products makes the insurer closer to its customer.


2018 ◽  
Vol 2 (3) ◽  
pp. 429
Author(s):  
Abd. Mulud

This research is motivated by the low ability of basic technique of playing the students' grate V.A SDN 002Pantai Cermin Kabupaten Kampar. This study aims to improve the basic techniques of playing kasti throughcooperative learning methods paired type students class V.A SDN 002 Pantai Cermin Kampar District. Thesubjects of this study are students of class V.A SDN 002 Pantai Cermin Kabupaten Kampar with the number ofstudents as many as 28 people. The form of research is classroom action research. The instrument of thisresearch consisted of performance instrument and data collection instrument in the form of observation sheet ofteacher activity and student activity. The basic technique ability to play with cooperative method of paired typelearning in VA VAN 002 Pantai Cermin Kabupaten Kabupaten Kampar average of basic technique ability toplay the students' census on the initial test is categorized less with percentage 48,9%, in cycle I increase to68,4% with sufficient category whereas in cycle II the average ability of students is categorized very high with90.8% percentage. The cassical completeness specified in this study that 80% of students have been declaredthoroughly achieved. The conclusion of this research is the application of cooperative learning method pair typecan improve basic technique of playing kasti.


Author(s):  
Risna Dewi Kinanti ◽  
Dudy Imanudin Effendi ◽  
Abdul Mujib

Tujuan dari penelitian ini yaitu untuk mengetahui proses bimbingan keagamaan, fungsi bimbingan keagamaan serta hasil bimbingan keagamaan dalam meningkatkan kecerdasan spiritual remaja di Boarding School SMK PPN Tanjungsari. Dengan pertanyaan penelitian 1) Bagaimana proses bimbingan keagamaan di Boarding School SMK PPN Tanjungsari?, 2) Bagaiamana fungsi bimbingan keagamaan di Boarding School SMK PPN Tanjungsari?, 3) Bagaimana hasil bimbingan keagamaan dalam meningkatkan kecerdasan spiritual remaja di Boarding School SMK PPN Tanjungsari?. Metode yang digunakan dalam penelitian ini adalah metode deskriptif kualitatif dengan teknik pengumpulan datanya dilakukan observasi, wawancara dan dokumentasi, dikarenakan masalah yang diteliti perlu dilukiskan secara sistematis dan faktual dengan menggambarkan keadaan atau status fenomena. Hasil bimbingan keagamaan di Boarding School SMK PPN adalah munculnya aspek-aspek kecerdasan spiritual pada remaja seperti kesadaran untuk menghayati proses ibadah bukan sebagai pengguguran kewajiban, terbiasa berperilaku baik, memiliki prinsip keadilan, memiliki prinsip kebenaran, mampu mengambil hikmah dari musibah yang dihadapinya, bersikap fleksibel, bersikap kritis dan merenungkan penyebab serta alasan segala sesuatu terjadi. Sehingga dapat disimpulkan bahwa bimbingan keagamaan di Boarding Schoool SMK PPN memiliki peranan yang sangat menunjang dalam meningkatkan kecerdasan spiritual remaja. The purpose of this study is to find out how the proccess of islamic guidance, function of islamic guidance, and result of islamic guidance to increase SpritualQuetiont in adolescence. With research questions 1) How the proccess of islamic guidance to increase spiritual quetiont on adolescence ?, 2) What is the function of islamic guidance to increase Spiritual Quetiont on adolescence?, 3) How are the results of islamic guidance to increase Spiritual Quetiont on adolescence?. The method used in this research is qualitative descriptive approach with subject and object of research is guidancer. While the data collection tool in this study through observation, direct interview and written interviews. From the results of research conducted at Boarding School SMK PPN Tanjungsari, it appears of Spiritual Quetiont in adolescents. Such as the behavior of living the worship process, get used to behave well, be fair, be wise, able to take lessons from the difficulties they experienced, be flexible, be critical. So, we can conclude that islamic Guidance has a very supportive role in increasing adolescent Spiritual Quetiont.


2019 ◽  
Vol 5 (2) ◽  
Author(s):  
Faiz Mutiara Alfiya ◽  
Ferina Agustini ◽  
Fine Reffiane

This study aims to develop learning comic media that valid good environment and bad environment toward natural sciences learning in environment theme for class III elementary school.. Data collection instrument consicts of interview sheet, questionnaire on teacher needs, quesionnaire on student needs,  quesionnaire on professional media valid, quesionnaire on material expert, quesionnaire teacher responses and quesionnaire students responses. Result from this study showed that data analysis, professional media valid and learning material expert indicate assessment of comic media with average of value professional media I is 91,67% and professional media II is 85%  while result material expert I is 91,67% and maerial expert II is 85%. From that average result indicate that media is reasonable and valid for used to be learning media.


Author(s):  
Margarita Naslednikova ◽  
Alexandr Zamalov

The article discusses methods for calculating the loss ratio of insurance companies, including compulsory medical insurance, which is the basis for building a health system; su’ciency of formed reserves, which are created in connection with the possibility of losses. Variants of interpretation of calculated indicators into a qualitative characteristic of the insurance company. A comparative analysis of the calculation of indicators of loss-making of insurance companies and the adequacy of the formation of reserves of insurance companies according to Russian accounting standards and in accordance with the requirements of international financial reporting standards.


2019 ◽  
pp. 263-269
Author(s):  
Nwakwengu S.A. ◽  
Aneke C.U.

The main purpose of this study was to determine the influence of urbanization in teaching and learning of agriculture in Ebonyi State. The study was guided by two research questions and two null hypotheses. A descriptive survey research design was adopted for the study. The population was 397 which comprised 261 teachers of agricultural science in Ebonyi State and 136 senior secondary three students from 5 public secondary school in Abakiliki, Ebonyi State. No sampling was done due to the manageable size of the population. The instrument used for data collection was a 17 item questionnaire which was validated by three experts. The reliability of the instrument was determined using Cronbach Alpha which yielded reliability index of 0.85 indicating that the instrument was suitable for data collection. The questionnaire was distributed by the researcher and three trained research assistants. Out of 397 copies distributed 383 were properly filled and returned representing 96.47 percent return rate. Mean and standard deviation were used to answer the research questions and t-test statistics was used to test the null hypotheses. Based on the data analysis, it was found that urbanization affects the quality of teachers in rural schools due to rural urban migration, increases the rate of agricultural teacher‟s turnover in teaching and reduces government attention to agricultural science teaching facilities in urban areas. Recommendations were made among, others that Government should be make teaching of skill acquisition in urban settlement to be attractive to the students and teachers should make instruction facilities to meet the needed skills and contemporary issues in urban settlement to the students.


2019 ◽  
pp. 201-208
Author(s):  
Emeka Promise u. ◽  
Ohagwu Gold Chiamaka

This study was carried out to determine the measures for promoting democracy in a depressed economy through business education for national security in Enugu State. Two research questions and two null hypotheses were used for the study. The study adopted a survey research design. The population for the study was 41 business educators from four government owned tertiary institutions in Enugu State. There was no sampling since the population was manageable. The instrument for data collection was a structured questionnaire developed by the researchers and validated by the experts. The reliability of the instrument was determined using Cronbach Alpha, which yielded an overall index 0.72. Mean and standard deviation were used in answering research questions while hypotheses were tested using t-test. It was found that governmental measures items promoted democracy through business education for national security. The study also revealed that lecturers‟ measures also promotes democracy through business education for national security. It was recommended that: government should make adequate budgetary provision for business education. Democrats should be involved in business teacher‟s conferences and seminars.


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