scholarly journals EFFECT OF MANAGEMENT STRUCTURE ON QUALITY SERVICE DELIVERY OF MISSION HOSPITALS IN MERU COUNTY, KENYA

2021 ◽  
Vol 6 (3) ◽  
pp. 1-20
Author(s):  
Mary Mugure ◽  
Nancy Rintari ◽  
Stephen Laititi

Purpose: The purpose of the study was to examine the relationship between management structure and quality service delivery in mission hospitals in Meru County Methodology: The study adopted a descriptive research design and primary data was collected from respondents while secondary data was retrieved from published sources. The author used questionnaires as the data collection instrument. The target population was one hundred twenty-eight (128) respondents from the mission hospitals in Meru County of Kenya. A pilot study was conducted at Chuka mission hospital in Tharaka Nithi County to establish the reliability of the research instruments.  There were eight categories of respondents indicating CEO, Finance Officer, Human Resource Manager, Customer Care Officer, Quality Assurance Officer, Patient, Supplier and Neighbor.  The questionnaires were distributed to one person in each category in each hospital making a total of eight questionnaires. The data was analyzed using SPSS version 23 and further explained using descriptive statistics and percentages to enhance understanding and presented in tables and graphs. The study utilized Karl Pearson's coefficient of correlation to describe the association among the variables and establish strength of the relationship between dependent and independent variables. Results: Inferential statistics were used to arrive at the findings where deductions and relationships were established.  The findings revealed that there existed a positive relationship between management structure and quality service delivery of mission hospitals in the county as manifested by the inferential results(r = 0.339; p-value < 0.05). After carrying out regression analysis, the research indicated that management structure was insignificant in explaining quality service delivery of mission hospitals. Unique contribution to theory, policy and practice: This study recommends top management implement initiatives aimed at enhancing the effectiveness of management structure to achieve high-quality service delivery in health care provision. The study recommends a project management approach in periodic monitoring and evaluation of the effectiveness of management structure.

2021 ◽  
Vol 11 (1) ◽  
pp. 12
Author(s):  
Achmad Lukman Hakim

Coronavirus Disease 2019 (Covid-19) is a contagious disease caused by a coronavirus where the virus attacks the respiratory tract and can infect humans and animals. Therefore, preventive measures against breaking the chain of transmission of this infectious disease must be carried out as quickly as possible in breaking the chain of transmission of Covid-19. The research objective was to determine the relationship between health promotion through social media and physical distancing policies on behavioral prevention of Covid-19 in urban communities. The research method was quantitative with cross-sectional research design. The population in this research was all urban people who live in the DKI Jakarta area. The sampling technique was accidental sampling of 100 respondents. The data used were primary data through distributing questionnaires and secondary data derived from Jakarta's Covid-19 monitoring data. Data analysis was performed descriptive and the Pearson product moment correlation test. The results showed the relationship between health promotion through social media (with p-value = 0.001 and r = 0.315) and physical distancing policies (with p-value = 0,000 and r = 0.973) on Covid-19 prevention behavior in urban communities. It is hoped that the government will not hesitate in carrying out policies in reducing the spread of Covid-19 and promoting coordination with various related parties. Keywords: Covid-19; physical distancing policies; health promotion; social media ABSTRAK Coronavirus Disease 2019 (Covid-19) adalah salah satu penyakit menular yang disebabkan oleh coronavirus dimana virus tersebut menyerang saluran pernafasan dan dapat menginfeksi manusia dan hewan. Oleh sebab itu, tindakan pencegahan terhadap memutus rantai penularan penyakit menular tersebut wajib dilakukan secepat mungkin dalam memutus mata rantai penularan Covid-19. Tujuan penelitian untuk mengetahui hubungan antara promosi kesehatan melalui media social dan kebijakan physical distancing terhadap perilaku pencegahan perilaku Covid-19 pada masyarakat perkotaan. Metode penelitian adalah kuantitatif dengan desain penelitian cross sectional. Populasi dalam penelitian adalah seluruh masyarakat perkotaan yang berdomisili di wilayah DKI Jakarta. Teknik pengambilan sampel menggunakan accidental sampling sebanyak 100 responden. Data yang digunakan data primer melalui penyebaran kuesioner dan data sekunder yang berasal dari data pemantauan Covid-19 DKI Jakarta. Analisis data dilakukan secara deskriptif dan uji korelasi pearson product moment. Hasil penelitian menujukkan hubungan promosi kesehatan melalui media sosial (dengan p-value=0,001 dan r=0,315) dan kebijakan physical distancing (dengan p-value=0,000 dan r=0,973) terhadap perilaku pencegahan Covid-19 pada masyarakat perkotaan. Diharapkan pemerintah tidak ragu dalam menjalankan kebijakan dalam menekan penyebaran Covid-19 serta mengedepankan koordinasi dengan berbagai pihak terkait. Kata kunci: Covid-19; kebijakan physical distancing; promosi kesehatan; media sosial


2021 ◽  
Vol 3 (1) ◽  
pp. 68-75
Author(s):  
Wirda Faswita

Around 90% of patients having stroke experience sudden weakness or paralysis of  the  limb.  Other  signs  and  symptoms  include  memory  problems  and  some  signs indicating impaired brain function. This study aims to determine the relationship between social support and anxiety levels of stroke patients dependent on daily activities using a dynamic correlation research design. This study's data sources are primary data and secondary data using a questionnaire instrument and analysis using chi-square test. The analysis of social support with the anxiety level of stroke patients dependent on daily activities shows that the p value = 0.184 (p> 0.05 then Ho is rejected, and Ha is accepted). This means no relationship exists between social support and anxiety levels in stroke patients who experience dependency on daily activities at RSUD Dr. RM Djoelham Binjai.


2021 ◽  
Vol 2 (2) ◽  
pp. 75-81
Author(s):  
Achmad Lukman Hakim

Abstract—Coronavirus Disease 2019 (COVID-19) is a contagious disease caused by a coronavirus where the virus attacks the respiratory tract and can infect humans and animals. Therefore, preventive measures against breaking the chain of transmission of this infectious disease must be carried out as quickly as possible in breaking the chain of transmission of COVID-19. The research objective was to determine the relationship between health promotion through social media and physical distancing policies on behavioral prevention of COVID-19 in urban communities. The research method is quantitative with cross sectional research design. The population in this research is all urban people who live in the DKI Jakarta area. The sampling technique used accidental sampling of 100 respondents. The data used are primary data through distributing questionnaires and secondary data derived from Jakarta's COVID-19 monitoring data. Data analysis was performed univariate and bivariate with the Pearson product moment correlation test. The results showed the relationship between health promotion through social media (with p-value = 0.001 and r = 0.315) and physical distancing policies (with p-value = 0,000 and r = 0.973) on COVID-19 prevention behavior in urban communities. It is hoped that the government will not hesitate in carrying out policies in reducing the spread of COVID-19 and promoting coordination with various related parties.   Keywords: Health Promotion, Physical Distancing Policies, Social Media   Abstrak— Coronavirus Disease 2019 (COVID-19) adalah salah satu penyakit menular yang disebabkan oleh coronavirus dimana virus tersebut menyerang saluran pernafasan dan dapat menginfeksi manusia dan hewan. Oleh sebab itu, tindakan pencegahan terhadap memutus rantai penularan penyakit menular tersebut wajib dilakukan secepat mungkin dalam memutus mata rantai penularan COVID-19. Tujuan penelitian untuk mengetahui hubungan antara promosi kesehatan melalui media social dan kebijakan physical distancing terhadap perilaku pencegahan perilaku COVID-19 pada masyarakat perkotaan. Metode penelitian adalah kuantitatif dengan desain penelitian cross sectional. Populasi dalam penelitian adalah seluruh masyarakat perkotaan yang berdomisili di wilayah DKI Jakarta. Teknik pengambilan sampel menggunakan accidental sampling sebanyak 100 responden. Data yang digunakan data primer melalui penyebaran kuesioner dan data sekunder yang berasal dari data pemantauan COVID-19 DKI Jakarta. Analisis data dilakukan secara univariat dan bivariat dengan uji korelasi pearson product moment. Hasil penelitian menujukkan hubungan promosi kesehatan melalui media sosial (dengan p-value=0,001 dan r=0,315) dan kebijakan physical distancing (dengan p-value=0,000 dan r=0,973) terhadap perilaku pencegahan COVID-19 pada masyarakat perkotaan. Diharapkan pemerintah tidak ragu dalam menjalankan kebijakan dalam menekan penyebaran COVID-19 serta mengedepankan koordinasi dengan berbagai pihak terkait.   Kata kunci: Kebijakan Physical Distancing, Media Sosial, Promosi Kesehatan


2021 ◽  
Vol 21 (3) ◽  
pp. 1062
Author(s):  
Fadillah Ulva ◽  
Gusrianti Gusrianti ◽  
Gusni Rahma

Musculoskeletal complaints are complaints that occur in the skeletal muscles that are felt with complaints ranging from very mild complaints to very painful complaints. Musculoskeletal complaints can occur due to static and repetitive loading on the muscles that occurs for a long time. Musculoskeletal complaints can damage joints, ligaments and muscles. This can cause work stress due to the wrong working conditions. The purpose of this study was to determine the relationship between work attitude and workload with musculoskeletal complaints in fishermen. The type of research used is quantitative with a cross sectional stady design. This research was conducted in the Fisherman of Pasia Nan Tigo, Koto Tangah District. The number of samples is 30 people. This study uses primary data and secondary data. The measuring instrument used is a questionnaire. The data were analyzed univariately and bivariately using the Chi Square test. Based on the results of the study, it was known that there was a relationship between ape's attitude (p value: 0.23) and workload (p value: 0.009) with musculoskeletal complaints.


2021 ◽  
Vol 4 (3) ◽  
pp. 201
Author(s):  
Regitha Adit Pramesty ◽  
Esti Yunitasari ◽  
Dwiyanti Puspitasari

AbstractBackground : Picky eating is a condition when children refuse to eat certain foods. Picky eating usually stops within 2 years as part of the growth process, those who stop picky eating after more than 2 years tend to be more difficult to accept new types of food. This may be unfavorable for a child's growth and nutritional status. The study was conducted to analyze the relationship between picky eating with nutritional status in preschool children. Method : This research method was observational analytic quantitative with cross sectional research design. Sampling used a total sampling technique. Data was collected in 3 preschool in October 2019 using primary and secondary data. Primary data was collected using a questionnaire given to parents to measure picky eating used Child Eating Behavior Questionnaire (CEBQ). Nutritional status was measured bytaking anthropometric measurements of children. Data analysis used fisher exact correlation tests. Results : The results obtained a sample of 78 respondents from 3 preschool. The average age of children was 48,37 months with a median was 49,00. The result showed 62,8% of children were female, 55,1% were second or more children, 88,5% had routine growth monitoring, 53,8% were in extended families, and 73,1% of children were taken care by their parents. The prevalence of children with picky eating was 70,5%. Nutritional status measurements found 1.3% of children included in underweight category and 83,3% normal. Results of the analysis of the relationship between picky eating and nutritional status showed p value = 0,819. Conclusion : There was no relationship between picky eating with nutritional status in preschool children. 


2019 ◽  
Vol 12 (1) ◽  
pp. 42-51
Author(s):  
Dwi Indah Sulistiani ◽  
Ujang Maman ◽  
Junaidi J

Objective of this research; 1) determine the perception of ranchers against the properties and behavior of the leadership of the companion in the Society of Al-Awwaliyah 2) analyze the relationship between productivity breeder with productivity of livestock in the Society of Al-Awwaliyah 3) identify the relationship perceptions of ranchers against the leadership companion with productivity of livestock in the Society of Al-Awwaliyah , The data used in this study are primary and secondary data. Primary data were obtained from questionnaires which stem from ranchers while secondary data sourced from literature in the form of books and articles. Data processing was performed using Chi-square analysis using SPSS software version 21. One of the factors relating to the productivity of ranchers is the perception of ranchers against the leadership of their companion. Leadership companion views of the nature and behavior of which is owned by a companion. Productivity ranchers indirectly related to the productivity of the cattle business. Characteristics breeder visits of age, years of education, experience ranchers, and businesses in addition to ranchers. The results of data analysis showed that there is a significant relationship between business other than ranchers with ranchers productivity. The relationship between the perception of the nature of the companion breeder with productivity ranchers produce Pearson Chi-Square value is 9.751 and Asymp. Sig. (2-sided) of 0.002. This is due to interest ranchers against leadership qualities possessed by a companion who produce prolific ranchers. Ranchers consider that a companion of his leadership qualities are ideal as a companion.


2018 ◽  
Vol 10 (3(J)) ◽  
pp. 74-83
Author(s):  
Lerato C. Bapela ◽  
Collins C. Ngwakwe ◽  
Mokoko P. Sebola

This paper evaluated the relationship between water infrastructure financing and water provision in South Africa. The research followed a quantitative research design; secondary data for water infrastructure financing and water provision in South Africa was obtained from the Trans - Caledon Tunneling Agency (TCTA) and the World Bank for the period 1994 - 2014 . The regression results indicated two separate findings which offers unique contribution to the current literature; results from water asset finance as a single independent variable on water provision showed a significant relationship. However, an addition of two control variables , corruption and violence, neutralised the effectiveness of water asset finance on water provision to the extent that water asset finance became less significant with a P value of 0.05. The paper makes a nuance contribution from the findings, which specifically is that finance alone may not deliver target water provision if corruption and violence is left unbridled. The paper thus recommends the need for public policy makers to control the rate of corruption and violence to enable effective application of water infrastructure finance in water provision. The paper also recommends the need for further research on other government departments to integrate corruption and violence as control variables. 


2021 ◽  
Vol 9 (10) ◽  
pp. 2451-2464
Author(s):  
Bahati Keranga ◽  
Martin Ogutu ◽  
Zachary Awino ◽  
Winnie Njeru

In keeping with the New Public Management dispensation, state corporations in Kenya have taken up strategic planning with a view to effect reforms for improved service delivery. New Public Management particularly advances a customer-centric approach to public administration for improved service delivery, with the public, who are the recipients of public service, as key stakeholders in public administration. Despite this, service delivery in the Agribusiness sub-sector in the country is riddled with inadequacies highlighted by among other complaints, unpaid produce supplies, dwindling finances, slumped agricultural extension services and low produce prices. Against this backdrop, the study set out to establish the effect of strategic planning on service delivery and assess how stakeholder involvement influences the relationship between strategic planning and service delivery among agribusiness state corporations in Kenya. Grounded on the New Public Management and Stakeholder theories, the study adopted the positivism paradigm and the descriptive cross-sectional research design. Targeting 73 state corporations pertinent to agribusiness in the country, primary data was collected by use of a structured questionnaire with institutional heads as the units of observation. Both descriptive and inferential statistics were then employed in data analysis. It was established that strategic planning has a significant positive influence on service delivery. Stakeholder involvement was however found to not have a significant moderating effect on the relationship between strategic planning and service delivery. This was attributed to the technocratic approach in the formulation of the strategic plans among state corporations and the numerically limited nature of most stakeholders in state corporations represented in the boards of directors. Following a significant direct effect of stakeholder involvement on service delivery among Agribusiness state corporations in the country, state corporations are implored to involve stakeholders in strategic planning and observe meaningful participation, communication and dispute resolution in the engagement.


2018 ◽  
Vol 3 (1) ◽  
pp. 26-50
Author(s):  
Arnold Ngatia ◽  
Dr. Allan Kihara

Purpose: This study sought to assess the determinants of sustainability of donor funded community projects in Garissa County. The study specifically focused on community participation, financial administration, training and leadership and management on sustainability of donor funded community projects in Garissa County. The variables were anchored by the freirean theory, results theory, competency theory and the systems theory.Methodology: The study adopted a descriptive research design and the population included donor funded project managers, donor agencies and project beneficiaries. Mugenda and Mugenda’s sample determination formula to acquire a sample size of 246 respondents. Further, the study employed stratified sampling so as to determine the exact number of respondents from the different categories. Primary data was collected through semi structured questionnaire while secondary data was collected through  desk search techniques from the internet from past scholarly articles. Quantitative data was analysed using a multivariate regression model while qualitative data was analysed using content analysis method.Results: Inferential results revealed a positive and significant relationship between community participation and sustainability of donor funded community projects and also positive and significant association between financial management and sustainability of donor funded community projects in Garissa County.Contribution: The study concluded that an improvement in various indicators of community participation such as donor funded community projects leaders’ vision, community empowerment and community decision-making, programme planning, monitoring and evaluation, leadership and management skills, establishment of linkages between project components, supervision and mobilization of local resources will result to positive and significant effect on sustainability of donor funded community projects in Garissa County. The study also concluded that improvement in some of the indicators that define financial management results to positive and significant effect on sustainability of donor funded community projects in Garissa County.


2021 ◽  
Vol 14 (2) ◽  
pp. 147-157
Author(s):  
Novi Haryati ◽  
◽  
Rosita Widya Putri ◽  
Nisrina Qotrunnada ◽  
Yafi Alam Syah ◽  
...  

This study examines coffee shops’ marketing mix and its impact on customer satisfaction and word of mouth (WOM). Also, analyzing customer satisfaction mediates the relationship between the marketing mix and word of mouth. This study used a quantitative approach with 100 sampling of coffee shop’s customers across Malang City. Primary data collection is done by distributing questioner containing several questions using a Likert scale to the respondents, while secondary data is obtained from literature studies. For analyzing the data, this study applied descriptive analysis and statistical analysis employed WarpPLS 7.0 software to perform the Partial Least Squares-Structural Equation Modelling (PLS-SEM) analysis. This study proves that marketing mix has a positive and significant effect on customer satisfaction, and the same relationship was found between the marketing mix and WOM. An important finding from this study is that customer satisfaction plays a mediating role between marketing mix and word of mouth.


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