scholarly journals Evaluation of the Use of Information Systems Pharmacy Management Officer Pharmacy in RSU Royal Prima Medan Year 2020

2021 ◽  
Vol 8 (10) ◽  
pp. 511-519
Author(s):  
Yurlina Zai ◽  
Chrismis Novalinda Ginting ◽  
Sri Wahyuni Nasution

Management information systems are urgently needed by hospital pharmacy installations to maintain the quality of the hospital, protect patient safety and support fast and precise decision making. The application of management information systems in the pharmaceutical installation of the Royal Prima Medan Hospital has been running. The pharmaceutical installation system that has been implemented is evaluating, repairing and improving to keep up with the times. The purpose of this study was to determine the effect of system quality, information quality, service quality on the use of pharmaceutical management information systems at Royal Prima Medan Hospital and the relationship between significant variables. This type of research is a mixed method with a sequential explanatory research strategy. This study uses the DeLone and Mclean information system success model. The research was conducted at the Royal Prima Medan Hospital with the research subjects being pharmaceutical officers at the Royal Prima Medan Hospital. Data analysis was performed by multiple linear regression analysis. The number of respondents used in this study were 30 respondents with the characteristics of all respondents being female (100%) and aged 25-29 years (43.33%). Based on the results of the T test, it can be concluded that system quality, information quality and service quality have no effect on system use. Simultaneously, system quality, information quality and service quality do not have a significant effect on the use of management information systems simultaneously. Keywords: Evaluation, Pharmaceutical Information Management System, D & M is Success Model, Royal Prima Medan Hospital.

2020 ◽  
Vol 5 (2) ◽  
pp. 327
Author(s):  
Osrita Hapsara ◽  
Gupron Gupron ◽  
Andri Yandi

This study aims to analyze the effect of system quality, information quality, and service quality on student satisfaction in using the Integrated Academic Information System (SITA) at Batanghari University (Unbari) Jambi. This research was conducted in the Unbari Jambi environment, with the population in this study were students in the Unbari Jambi environment. The sample in the study was 98 students with proportionate random sampling technique. Types and sources of research data consist of primary data, namely data obtained from the opinions of respondents through a research questionnaire, and secondary data, namely data obtained from Unbari Jambi. The data analysis technique used in testing the research hypothesis was multiple linear regression analysis using SPSS version 21.0 for windows. The results of the study found that: 1) system quality has a positive and significant effect on student satisfaction in Unbari Jambi; 2) the quality of information has a significant positive effect on student satisfaction in Unbari Jambi; 3) service quality has a significant positive effect on student satisfaction in Unbari Jambi; and 4) system quality, information quality, and service quality together have a significant effect on the satisfaction of Unbari Jambi students with a contribution of influence of 68.1% and the remaining 31.9% is influenced by other factors not included in the scope of this study.


Author(s):  
Ruth Johana Angelina ◽  
Aji Hermawan ◽  
Arif Imam Suroso

Background: The increasing usage and development of e-commerce in Indonesia, demands competition between e-commerce that exists. To be successful e-commerce should be balanced with a good information system. Some clinical research has established what factors that affected the success, including DeLone and McLean. According to their e-commerce success model, there are six variables that affect e-commerce success, system quality, information quality, service quality, use, user satisfaction, and net benefitObjective: The study aims to analyze the relationship between system quality, information quality and service quality to user satisfaction and use. In addition, the study aims to analyze the relationship between user satisfaction and use to a net benefit.Methods: This study draws on the DeLone and McLean Model of Information System (IS) success model. It is a quantitative study that was conducted in the form of a survey of 110 users of each Lazada, Bukalapak, and Shopee users.Results: By applying DeLone and McLean model, this findings confirmed four hypotheses were significant in Bukalapak, Lazada, and Shopee.Conclusion:There were significant effect between the system quality on user satisfaction, service quality on use, service quality on user satisfaction and user satisfaction on net benefits. Meanwhile, system quality had insignificant effect to use and also information quality to use in Bukalapak, Lazada, and Shopee.Keywords: DeLone and McLean model,E-Commerce Success, Information System Success Measurement, IS Success Model 


Author(s):  
Agus Arwani ◽  
Muhammad Masrur ◽  
Agus Arwani ◽  
Nasrul Khakim

A mosque organization plays a role as a public sector organization that manages the mosque’s resources and activities. The management and resources in the mosque are mostly done voluntarily. The development of information technology (IT) has provided various means for management in managing business and decision-making. Nonetheless, the measurement or assessment of the quality of an effective information system is hard to carry out directly, including cost-benefit measurement. A descriptive quantitative approach was employed in this field research. The findings reveal the quality system, quality information, process quality, collaborative quality and service quality contributed to the mosque management information systems. Website/webblog-based mosque run effectively and obtained accountable information in the city of Pekalongan. The management of the mosque’s website in this city has been established effectively since it applies the management of mosque information systems by using DeLone and McLean’s model of information system success, which includes system quality management, collaborative quality, and service quality of website/webblog-based mosque in Pekalongan City.


2018 ◽  
Vol 23 (3) ◽  
pp. 293-311
Author(s):  
Arinda Pramesti

Globalization resulted in fiercer competition between the companies. To be top in the competition, companies must have good management in achieving the company's main objectives and obtain the maximum benefit effectively, efficiently and economically. Currently, the company has used information technology to carry out its business activities. However, any technology used by the company should always be evaluated, whether the use of these technologies provide a good contribution to the user and also companies that use them. This research is aimed to obtain empirical evidence of the relationship between accounting information system quality, trust, and loyalty of the system with user performance. This study uses updated D&M IS Success Models categories to measure the system. Those categories are System Quality, Information Quality, Service Quality, System Use, User Satisfaction, and Net Benefits. This research has used questionnaires which proceeded and analyzed by multiple regression analysis methods. The process of data analysis is validity and reliability test, classic assumption test, multiple regression analysis, and hypothesis testing analysis. The hypothesis analysis uses simultaneous regression analysis. The results show that System Quality, Information Quality, and Service Quality have a significant effect on Use and User Satisfaction simultaneously. Use and User Satisfaction have a significant effect on Net Benefits, Trust and Loyalty simultaneously. Net Benefits, Trust, and Loyalty have a significant effect on User Performance simultaneously. Keywords: IS Success Model, System Quality, Information Quality, Service Quality, Trust, Loyalty


Author(s):  
Firas Mahdi Saleh , Sondos Abdul Aziz Hamoudi

The current research aimed at identifying the level of relationship between information technology, and making administrative decisions among those who work at the Human Resources Department at Emirate of Fujairah. Therefore, the society of the current research is all the people who work at the department of Human Resources at Emirate of Fujairah from both gender (males and females) with their multi-level jobs. Their number is (86) and (60) of them are taken as a sample which represent (71) of the total research society. To collect data, the researcher used a questionnaire as an instrument for his research. The researcher prepared it and wrote its items which contained (109) items distributed on (4) sides which are: quality of information technology, information quality, service quality, information technology (Software – Hardware). According to the previous findings, the researcher observes that the following results: There is a significantly high relationship between information systems and making administrative decisions at the Human Resources Department. There is a significantly high relationship between system quality, service quality, information quality, Information technology and making administrative decisions.  


2021 ◽  
Vol 5 (1) ◽  
pp. 131-140
Author(s):  
Dwi Wahyudi ◽  
Pieter Sahertian ◽  
Endi Sarwoko

The purpose of the study was to analyze the role of information systems consisting of system quality, information quality, ease of use, and user satisfaction on information systems on the effectiveness of employees' work. The study population was 221 employees at the University of PGRI Kanjuruhan Malang, the number of samples in the study was 69 employees using the proportional random sample technique. The data analysis technique used multiple linear regression analysis. The results showed that the system quality, information quality, ease of use and user satisfaction had an effect on employee work effectiveness. So the information system will simplify and speed up the implementation of the work if the quality of the system is considered, the quality of information, the ease of use, and ensures that users are satisfied. Research is limited to one organization, can be developed by involving broader research


2020 ◽  
Vol 35 (4) ◽  
pp. 521-547
Author(s):  
Marianne Bradford ◽  
Dave Henderson ◽  
Ryan J. Baxter ◽  
Patricia Navarro

Purpose As technology integration in auditing continues to grow, it is important to understand how auditors perceive connections between use of generalized audit software (GAS) and audit benefits. Design/methodology/approach The DeLone and McLean information systems success model (2003) is adapted with audit-related uses of GAS as antecedents to information quality. Survey data on 188 current users of GAS, who are financial and IT auditors, is analyzed with partial least squares method. Findings For financial auditors, detecting material misstatements antecedent is the only significant indicator of information quality for GAS. For IT auditors, detecting control deficiencies and fraud significantly impacts information quality. Information quality influences use for both auditors; however, it only influences satisfaction with GAS for financial auditors. System quality impacts GAS satisfaction for only IT auditors and has no impact on GAS use for either type of auditor. Service quality influences use of GAS for financial, but not IT auditors. For both groups, service quality has no impact on satisfaction with GAS, and GAS use and satisfaction with GAS positively increases their perceptions of audit benefits. Originality/value Financial and IT auditors who use GAS are both focused on matching GAS use with their primary audit objectives. Results suggest that as GAS use increases, system quality may be important to satisfaction. Training should first focus on the usefulness of GAS to the audit to increase extent of use. Lastly, the more auditors use GAS and are satisfied with it, the greater their perception GAS contributing directly to benefit the audit.


Repositor ◽  
2020 ◽  
Vol 2 (12) ◽  
pp. 1706
Author(s):  
Karima Maydina Yanti ◽  
Gita Indah Marthasari ◽  
Gita Indah Marthasari ◽  
Ilyas Nuryasin ◽  
Ilyas Nuryasin

Perpustakaan UMM (Universitas Muhammadiyah Malang) merupakan salah satu sumber informasi yang disediakan oleh universitas untuk menunjang  pendidikan mahasiswa. Sistem informasi perpustakaan digital UMM  telah diimplementasikan sejak tahun 2003 dengan pengguna yang mencakup seluruh civitas UMM. Penelitian ini bertujuan untuk mengukur kesuksesan sistem informasi perpustakaan digital UMM dengan menggunakan model kesuksesan sistem informasi Delone & McLean yang telah diperbarui. Variabel dari model DeLone & McLean yang digunakan adalah Kualitas Sistem, Kualitas Informasi, Kualitas Layanan, dan Kepuasan Pengguna.Data penelitian didapatkan dengan membagikan kuesioner kepada mahasiswa aktif pengguna sistem informasi perpustakaan digital UMM. Pengolahan data dilakukan menggunakan analisis regresi linear berganda dan analisis statistik deskriptif. Hasil penelitian menunjukkan bahwa secara simultan Kualitas Sistem, Kualitas Informasi dan Kualitas Layanan memiliki hubungan yang positif dan signifikan terhadap Kepuasan Pengguna. Namun secara parsial, Kualitas Layanan tidak memiliki hubungan yang signifikan terhadap Kepuasan Pengguna. Sedangkan Kualitas Sistem dan Kualitas Informasi secara parsial terbukti memiliki hubungan yang positif dan signifikan terhadap Kepuasan Pengguna. Dari hasil analisis statistik deskriptif, persentase tingkat kesuksesan sistem informasi perpustakaan digital UMM mencapai 75.8% dan termasuk dalam kategori sukses.AbstractUMM (University of Muhammadiyah Malang) library is one of information sources that provided by university to support student collage life. UMM digital library’s information system has been implemented since 2013 that covering the entire campus as user. This study aimed to measure UMM digital library’s information system success rate by updated DeLone & McLean model. The variables of this study are System Quality, Information Quality, Service Quality, and User’s Satisfaction.The data of this research were obtained by distributing questionnaires to UMM digital library users that active as UMM student. Data processing is done using multiple linear regression analysis and descriptive statistical analysis. The result showed that System Quality, Information Quality, and Service Quality simultaneously had positive and significant effect to User’s Satisfaction. At the other hand, Service Quality partially didn’t have significant effect to User’s Satisfaction. System Quality and Information Quality partially had positive and significant effect to User’s Satisfaction. Statistic descriptive analysis result showed that UMM digital library information system’s success rate percentage reach 75.8% and included as success.


2019 ◽  
Vol 6 (3) ◽  
pp. 315
Author(s):  
Admaja Dwi Herlambang ◽  
Satrio Hadi Wijoyo ◽  
Aditya Rachmadi ◽  
Cindy Felita Nur Alimah

<p>Penelitian bertujuan untuk mengevaluasi kesuksesan implementasi sistem informasi kesehatan (Homedika.com). Pengukuran dilakukan berdasarkan DeLone &amp; McLean Model. Pengumpulan data dilakukan melalui kuesioner yang telah lolos uji validitas dan reliabilitas. Sampel penelitian berjumlah 30 responden yang dipilih dengan menggunakan teknik <em>purposive sampling</em> dan data dianalisis dengan statistik jenis deskriptif. Hasil analisis kesuksesan pada variabel <em>system quality, information quality</em>, <em>service quality</em>, <em>user satisfaction</em>, dan <em>net benefits</em> masuk ke dalam kategori Tinggi, dan variabel <em>use</em> masuk ke dalam kategori Cukup Tinggi. Kesuksesan implementasi sistem informasi kesehatan dapat ditingkatkan dengan cara melakukan perbaika pada variabel <em>use</em> dengan indikator <em>frequency of use</em>.</p><p><strong><em>Abstract</em></strong></p><p class="Judul2"><em>The study aims to evaluate the success of health information systems (Homedika.com) implementation. Measurements are carried out based on DeLone &amp; McLean Model. Data collection was done through  questionnaire that had passed the validity and reliability test. The research sample consisted of 30 respondents who were selected using purposive sampling technique and ata were analyzed using descriptive statistics formula. The results of success analysis in the system quality, information quality, service quality, user satisfaction, and net benefits</em><em> variable</em><em> </em><em>categorized as</em><em> High, and use variable </em><em>categorized as </em><em>Quite High. The success of the implementation of health information systems can be improved by improving the use variable with frequency of use</em><em> indicator</em><em>.</em></p><p><strong><em><br /></em></strong></p>


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