scholarly journals Impact of the COVID-19 Pandemic on Instagram and Influencer Marketing

2021 ◽  
Vol 13 (2) ◽  
pp. 20
Author(s):  
Evelina Francisco ◽  
Nadira Fardos ◽  
Aakash Bhatt ◽  
Gulhan Bizel

The COVID-19 pandemic and the resulting stay-at-home orders have disrupted all aspects of life globally, most notably our relationship with the internet and social media platforms. People are online more than ever before, working and attending school from home and socializing with friends and family via video conferencing. Marketers and brands have been forced to adapt to a new normal and, as a result, have shifted their brand communication and marketing mix to digital approaches. Hence, this study aims to examine the shift of influencer marketing on Instagram during this period and the possible future implications. By employing an online survey for exploratory research, individuals answered questions addressing their perceptions about the impact of the pandemic, brands and influencers’ relationship, and the overall changes made in marketing strategy.

2019 ◽  
Vol 8 (2) ◽  
pp. 38
Author(s):  
Kenneth Henrie ◽  
Christian Gilde

One communication approach that lately has become more common is astroturfing, which has been more prominent since the proliferation of social media platforms. In this context, astroturfing is a fake grass-roots political campaign that aims to manipulate a certain audience. This exploratory research examined how effective astroturfing is in mitigating citizens’ natural defenses against politically persuasive messages. An experimental method was used to examine the persuasiveness of social media messages related to coal energy in their ability to persuade citizens’, and increase their level of nationalism. The results suggest that citizens are more likely to be persuaded by an astroturfed message than people who are exposed to a non-astroturfed message, regardless of their political leanings. However, the messages were not successful in altering an individual’s nationalistic views at the moment of exposure. The authors discuss these findings and propose how in a long-term context, astroturfing is a dangerous addition to persuasive communication.


2017 ◽  
Vol 32 (7) ◽  
pp. 1009-1019 ◽  
Author(s):  
Abdel Monim Shaltoni

Purpose This study aims to explore internet marketing adoption in emerging industrial markets across several internet-based technologies (i.e. social media platforms, static and transactional websites). Design/methodology/approach This study is mainly based on an exploratory research design and investigated the online presence of 570 industrial organizations in terms of their involvement in social media. This study also examines if websites are used for basic marketing communications (brochureware) or for conducting advanced marketing activities. An online survey is used to explore the relationships between several factors and internet marketing adoption. Findings The study found that half of the investigated organizations are using the internet as a one-way communication vehicle through static websites. The study also revealed that decision-makers in emerging industrial markets are enthusiastic about social media, particularly Facebook. In addition, internet marketing adoption was positively related to perceived relative advantage, compatibility, organizational innovativeness, competitor and customer pressure. Practical implications From practitioners’ perspectives, the findings can help decision-makers identify the current levels of involvement in internet marketing. At the macro level, the high percentage of organizations with minimum involvement in internet marketing calls for conducting awareness initiatives to educate industrial organizations, particularly small- and medium-sized enterprises, about the opportunities offered by the internet. Originality/value The findings from this study enrich internet marketing research because it focuses on industrial organizations in emerging markets, which is a rarely examined context despite its importance and potential.


2016 ◽  
Vol 8 (3(J)) ◽  
pp. 14-25
Author(s):  
Meenakshi Gujral ◽  
Monwabisi Rauzela ◽  
Tinashe Chuchu

The objective of the study was to examine the impact of marketing mix and online marketing on SMME cafes in South Africa as a marketing strategy. The study was an exploratory research design which sought to get new insights into the activities of how marketing strategies could be adopted into the SMME's in South Africa. Convenience sampling technique was used in selecting 5 small to medium cafes from Braamfontein, located in the Centre of Johannesburg, South Africa. Data was collected from both primary and secondary sources. Primary data was in form of focused group discussions and interviews to elicit information for the study, while the secondary data was culled from other related works, libraries as well as information from the internet. Qualitative research approach was adopted in analysis of the data. The study has proven that cafe owners or brand strategists do implement an integrated marketing strategy embracing both marketing mix and online marketing. The study also revealed that, online marketing was an effective platform to help communicate a desired message to the target audience. The study recommended for marketers to recognize the importance of embracing and employing an integrated marketing strategy. There is also the need for cafe owners to be effective in using integrated marketing strategy.


2021 ◽  
Vol 10 (1) ◽  
pp. 62-75
Author(s):  
Afebuameh James Aiyebelehin ◽  
Faith O. Mesagan

This study investigates how Nigerian librarians are mitigating the infodemic caused by the COVID-19 pandemic. The descriptive survey design was adopted for the study. The entire population of Nigerian librarians in major social media platforms of the Nigerian Library Association and its sections were used for the study. An online survey administered through Google forms was used. A total of 186 librarians responded to the survey. The data was analysed with percentages and presented in charts. The findings show that: the majority (80%) agreed that there is infodemic in Nigeria. The major roles played by the librarians in mitigating the infodemic are: correction of misconceptions online (54.8%), posting of official information online(47.8%), and provision of authentic sources to COVID-19 guidelines (39.8%); the majority (91.1%) of the librarians played these roles as personal initiatives; majority (79%) of them believe their roles have been effective; and the major challenges facing their efforts are the issue of low bandwidth (59.1%), distrust for official information (31%) and regard for myths (29%). The implication of these findings is that most of the efforts made by Nigerian librarians to curb the spread of fake news associated with the corona virus were mainly personal initiatives. This further implies that a majority of Nigerian libraries do not have plans and policies in place to ensure service delivery in emergency situations. It was recommended, among others, that Nigerian librarians should go beyond online efforts to use traditional methods in order to reach a larger part of the populace without access to the internet.


2020 ◽  
Vol 12 (19) ◽  
pp. 7962
Author(s):  
Inwon Kang ◽  
Yiya Zhang ◽  
Sungjoon Yoo

Social media platforms insist on the so-called “number of visits, clicking, and subscription” as a measurement of social media performance. However, this method of measurement does not take into account dormant user accounts and unintentional clicks or visits. To fully understand social media performance, this study aims to examine the process of users’ discontinuance behavior from the view of technostress creators and socialstress creators through social media fatigue. Also, this study investigates the influence of involvement between social media fatigue and discontinuance behaviors. To understand the impact of technostress and social stress creators on users’ discontinuance behavior, this study conducted an off- and online survey in Korea. Using Confirmatory factory analysis (CFA), this study has a strong academic contribution because it identifies the existing methods measuring social media performance through numbers of accounts or joining in as inaccurate.


2021 ◽  
Vol 23 (1) ◽  
pp. 24-31
Author(s):  
Eduard Fosch-Villaronga ◽  
Adam Poulsen ◽  
Roger A. Søraa ◽  
Bart Custers

Social media platforms employ inferential analytics methods to guess user preferences and may include sensitive attributes such as race, gender, sexual orientation, and political opinions. These methods are often opaque, but they can have significant effects such as predicting behaviors for marketing purposes, influencing behavior for profit, serving attention economics, and reinforcing existing biases such as gender stereotyping. Although two international human rights treaties include express obligations relating to harmful and wrongful stereotyping, these stereotypes persist both online and offline, and platforms often appear to fail to understand that gender is not merely a binary of being a 'man' or a 'woman,' but is socially constructed. Our study investigates the impact of algorithmic bias on inadvertent privacy violations and the reinforcement of social prejudices of gender and sexuality through a multidisciplinary perspective including legal, computer science, and queer media viewpoints. We conducted an online survey to understand whether and how Twitter inferred the gender of users. Beyond Twitter's binary understanding of gender and the inevitability of the gender inference as part of Twitter's personalization trade-off, the results show that Twitter misgendered users in nearly 20% of the cases (N=109). Although not apparently correlated, only 8% of the straight male respondents were misgendered, compared to 25% of gay men and 16% of straight women. Our contribution shows how the lack of attention to gender in gender classifiers exacerbates existing biases and affects marginalized communities. With our paper, we hope to promote the online account for privacy, diversity, and inclusion and advocate for the freedom of identity that everyone should have online and offline.


2020 ◽  
Vol 21 (26) ◽  
Author(s):  
Andra Siibak

Meediakasutust puudutavad isiksuseomadused on kujunenud olulisteks põlvkondliku enesemääratluse ja identiteedi osisteks. Artiklis tutvustatakse meediapõlvkondade kultuurilisest käsitlusest lähtuvat lähenemist, mis näeb tänapäeva lapsi ja noori sotsiaalmeedia põlvkonnana. Mitmete empiiriliste uuringute tulemustele tuginevalt antakse artiklis ülevaade peamistest Eesti noortele omastest internetikasutuse harjumustest ja internetitegevustest. Millisena tajuvad sotsiaalmeedia põlvkonna esindajad sotsiaalmeedia rolli enda igapäevaelus, näitavad viieks päevaks sotsiaalmeedia kasutamisest loobunud noorte kogemuspäevikute sissekanded.   Scholars argue that the sense of belonging to a generation has proven to be one of the most important prerequisites for the formation of media habits and for the ways people consume various media. Especially the experience with media and technologies during the formative years, which helps to shape long-term media habits, is noted to be relevant in defining generations and their media consumption cultures. Younger generations, in particular, tend to build their generational identity around the devices that they use, perceiving that the specificity of the self-definition of their generation is anchored in the use of such technology. For example, a variety of labels – “digital generation”, “Net generation”, “digital natives”, etc. have been coined to signify the media preferences and supposed common media habits of present-day young people. Relying on various recent quantitative (e.g. EU Kids Online survey) and qualitative studies, the present article aims to give an overview of the main trends surrounding Estonian children’s (9–17 year olds) internet use (e.g. access to the internet, time spent online, online activities, using the internet for schoolwork, digital skills). Furthermore, relying upon the findings of a qualitative study where young adults (n = 42, 18–23 year olds), who were asked to refrain from using any social media platforms for five consecutive days, reflect in their detox diaries upon the role social media plays in their daily lives. The findings of EU Kids Online survey (n = 1020) from 2018 indicate that the internet has become an integral part of the daily lives of Estonian young people. The findings illustrate that 97 % of Estonian children (9–17 year olds) access internet through at least one device (most commonly a mobile or a smart phone) on a daily basis and tend to spend a significant amount of their waking hours on the internet. During the ongoing COVID-19 pandemic, children’s screen time has increased even more. Furthermore, the present-day pandemic has also revealed a digital stratification trend, which was not as strikingly evident in 2018 – in many households (34 %) children need to share devices for accessing remote learning platforms, as smart phones are not as user friendly. Estonian young people claim to be versatile internet users, although entertainment and communication-related activities tend to prevail. Although children’s self-assessment of their digital skills is very good, children’s engagement in creative and participatory online activities, which also require more digital skills, is still rather uncommon. Findings of qualitative studies indicate that young people’s modest digital participation can be explained by their lack of motivation on the one hand, and the lack of polite and reasoned communication culture, on the other hand. Due to the variety of affordances social media platforms provide, many children and young adults in Estonia have become habitual users of social media. The analysis of social media detox diaries revealed that for many young people social media is invisibly present in most of their daily activities (e.g. while eating, waiting to catch a bus, attending a lecture, taking a bath, etc.). Furthermore, the communicative interactions the young people engaged in, as well as the maintenance of both personal and professional relationships, had become increasingly mediated through various social media platforms. Thus, many young persons described their experience of feeling anxiety and FOMO (fear of missing out) during the social media detox. Thus, they experienced a need to find alternatives to their previously established media diets. In fact, in some of the participants, social media detox also triggered technostalgia for pre-digital forms of communication and “older” ways of communicating (e. g. face-to-face contacts, speaking on the phone).


2018 ◽  
Author(s):  
◽  
Michael Day

This practical study is concerned with flows of attention and distraction that are associated with experiences of the internet. Taking the term ‘internet’ to stand for a range of networked social, media-consumption, and data practices carried out on devices such as smartphones, this study sets out to explore how distraction might arise, how it might be conceptualised, and the potential consequences for agency of the conditions of its emergence. The study is led by the production and analysis of artworks, using practical approaches that engage critically with aspects of the experience of the internet. This thesis begins by exploring conceptions of the ‘attention economy’ articulated by Goldhaber (1997), Beller (2006), and Citton (2017), developing an understanding that counters mainstream deterministic positions regarding the impact of digital technologies on the capacity for focused attention. Distraction is considered as an experience that may be sought out by individuals but can be captured and extended by third parties such as social media platforms. The importance of the data generated by habitual or compulsive engagement with internet-enabled devices and services (Zuboff, 2015) is considered against a backdrop of quantification and managerialism that extends beyond experiences of the internet. The study reviews existing artworks made in response to these concerns, focusing on expressions of the ‘attention economy’ prevalent in ‘postinternet’ art. Works by Vierkant (2010), Roth (2015) and others that interrogate infrastructure, data-gathering, or networked methods of distribution are identified as relevant, and a position is developed from which the consequences of metricised display platforms for an artistic ‘attention economy’ can be explored. Prototype artworks made during the study are appraised using an artistic research methodology that foregrounds the role of the researcher as both producer and reader of the artwork. Works that actively create distraction, that gather and visualise data, and that emphasise calm self-interrogation, are discussed and evaluated. The practical aspects of the research contribute to knowledge by extending understanding of the spatial, infrastructural, and algorithmic dimensions of the relationship between distraction and agency.


Author(s):  
Zhraa A. Alhaboby ◽  
James Barnes ◽  
Hala Evans ◽  
Emma Short

The victimisation of people living with disabilities and chronic conditions is a documented phenomenon. It ranges from harassment incidents to disability hate crimes, and causes physical, mental and psychosocial consequences. The Internet has further reshaped this phenomenon which lead to “cyber-victimisation” experiences, with no less impact upon victims. This methodology paper focuses mainly on the challenges and implications of using online methods in a UK-based study exploring the impact of cyber-victimisation on people coping with disabilities and chronic conditions. Mixed-method design was adopted via an online-survey followed by in-depth interviewing of victims. Online recruitment was through victim-support groups, patient-support groups, and social media. Out of 80 organisations and charities approached, 51(63.8%) gatekeepers helped to reach participants. Recruitment and data collection process was challenged by four overarching themes: 1) social identity in online support groups, 2) the role of online gatekeepers, 3) the contradictory role of social media, and 4) promoting inclusivity. These challenges were theorised from the perspective of the Social Identity Theory. Representing self as a victim and/or a disabled-person had its implications on virtual groups’ membership, social media use, gatekeepers’ decisions and subsequent participation. Some identity aspects were highlighted as positive points to improve engagement with research. In conclusion, the Internet has aggravated the vulnerability of people with disabilities, but it also has a huge potential in researching sensitive topics with this group. Future research in the cyberspace should acknowledge the challenges of online identities of disabled victimised people, and focus on positive identity aspects to facilitate the research process and encourage collaborative participation at early stages of research.


2020 ◽  
Vol 3 (4) ◽  
Author(s):  
Yu-Ping Lee ◽  
◽  
Hsin-yeh Tsai ◽  
Jheng-Sian Wu

In the beginning, telecommunications started from telegraph and television, and then entered the Internet era, As the Internet evolves to Web 2.0, online communities are emerging where users can communicate with each other, start socializing online by interacting with others through video sharing sites, blogs, Facebook and more. Smartphones, PCs allow users to communicate via social media with anyone from anywhere in the world who is close to them, get more followers, shares, likes, interactions and love counts, users get the social aspect of needs and identity, Users with a large number of fans can engage in mutually beneficial behavior with manufacturers and social media platforms, For example, more Openness to Experience people create through applications such as retouching and video editing, or if a more extroverted person uses more interactive applications such as video recording or live streaming applications, To attract more people to join the platform for exchange. Social media is now used by nearly half of the world's population, and the number of users is growing, and most people have smartphones, Social media has become part of people's daily lives, common social media platforms are Facebook, Instagram, Twitter, Youtube, etc. The different personality traits of the users, observing the Persistence of Different Personality Traits in Social Media through Self-Disclosure, find social media to retain and attract more people to operate and use social platforms. 464 valid samples were collected for this study, Analysis using SmartPLS 3, Learn that Extraversion, Openness to Experience and Neuroticism are positively significant for Self-Disclosure, analyzing personality traits after Self-Disclosure, continued use is intended to have a positive and significant impact, Users Increase Continuity of Social Media Use from Self-Disclosure, give reference to future research directions.


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