Digital Transformation and Tourist Experiences

2022 ◽  
pp. 19-41
Author(s):  
Yunus Topsakal ◽  
Onur Icoz ◽  
Orhan Icoz
Keyword(s):  
Industry 4.0 ◽  
Tourism Industry ◽  
Digital Transformation ◽  
Tourist Experience ◽  
Potential Impact ◽  
New Generation ◽  
Smart Tourism ◽  
Over Time

Technology has transformed the tourism industry over time, and today, this transformation has accelerated with digitalization and Industry 4.0. With the application of new generation technologies that shape Industry 4.0 to the tourism industry, the concept of smart tourism has entered the literature and digitalization has accelerated in tourism. It can be said that digital transformation has had an impact on tourist experiences. In this context, this chapter aims to describe the potential impact of digital transformation on the tourist experience. For this purpose, the following topics and concepts will be studied: uses of Industry 4.0 technologies in tourism industry, digital transformation, tourist experiences, and effects of digital transformation on tourist experience.

scholarly journals Industry 4.0 readiness: the impact of digital transformation on supply chain performance

2021 ◽  
Vol 244 ◽  
pp. 08020
Author(s):  
Egor V. Dudukalov ◽  
Irina V. Terenina ◽  
Marina V. Perova ◽  
Denis Ushakov
Keyword(s):  
Supply Chain ◽  
Industry 4.0 ◽  
Qualitative Interviews ◽  
Digital Transformation ◽  
Supply Chain Performance ◽  
Quantitative Methodology ◽  
Statistical Tool ◽  
Information And Communication ◽  
New Generation ◽  
The Impact

In the context of Digital Economy the usage of information and communication technology to promote commercial operations has grown significantly with the advent of electronic business and networking systems. This research focuses on the new generation technologies and on communications between all supply chain components. The study enable Russian and Thai retail supply chain administrators and market leaders (including policy makers) to share their expert opinion about impact of digital transformation on supply chain performance. Once each organization affirmed its commitment to be engage in the interview, analytical conclusions were made on the basic of semi-structured open discussions and surveys of 18-36 employees from each organization which were combined in such a way as to present a complete profile of the organizations readiness to Industry 4.0 strategy. 236 semi-structured open interviews focused on a few topics and keywords have been performed. In fact, five generalized qualitative interviews (profiles) present the analytical evidence from five leading brands. This approach helps to consider more fully how they perceive and understand digital transformation. The purpose was to gain a rich basis of the interviewed person’s content and this approach is quite well adapted to analyses. The research implemented the quantitative methodology throughout using the named data and had been treated with SPSS statistical tool for hypotheses validation. As the result statistically evidenced presence of a relationship between digitalization, the Industry 4.0 technologies and supply chain performance.

Tourist Experience and Digital Transformation

2022 ◽  
pp. 103-120
Author(s):  
Ahmet Erdem ◽  
Ferhat Şeker
Keyword(s):  
Resource Management ◽  
Information And Communication Technologies ◽  
Technology Use ◽  
Communication Technologies ◽  
Digital Transformation ◽  
Tourism Sector ◽  
Tourist Experience ◽  
Information And Communication ◽  
Smart Tourism ◽  
The Web

As technology affects the tourism sector as it does all sectors, smart tourism has emerged. The ultimate goal of smart tourism is to improve the efficiency of resource management, maximize competitiveness, and increase sustainability through technological innovations and practices. The digital transformation of the tourism sector, especially in recent years, has greatly affected the tourist experience by completely changing the supply-demand interaction in the industry. The spread of information and communication technologies, the development of the web, and the growing technology use skills in the population, in general, have helped increase the level of self-organization of tourists and have led to smart tourists. This new tourist profile created by smart tourism technologies frequently benefits from technology before, during, and after their travels.

scholarly journals The Impact of Force Factors on the Benefits of Digital Transformation in Romania

2021 ◽  
Vol 11 (5) ◽  
pp. 2365
Author(s):  
Sorinel Căpușneanu ◽  
Dorel Mateș ◽  
Mirela Cătălina Tűrkeș ◽  
Cristian-Marian Barbu ◽  
Adela-Ioana Staraș ◽  
...  
Keyword(s):  
Perceived Risk ◽  
Industry 4.0 ◽  
Business Models ◽  
Structural Model ◽  
Digital Transformation ◽  
Sample Survey ◽  
Intention To Use ◽  
Online Questionnaire ◽  
Use Of Technology ◽  
The Impact

The digital transformation has produced changes in all existing areas of activity worldwide. There are many factors that can influence the intention to use Industry 4.0 processes and solutions and change the behavior of organizations and their business models. The aim of this study is to validate the econometric model on assessing the significant impact of distinct factors on the intention to use Industry 4.0 processes and solutions, the benefits of digital transformation perceived by organizational management and the differences between distinct groups analyzed. The research method used within the quantitative study was the sample survey, using the online questionnaire as a data collection tool. Three hundred forty-seven valid questionnaires were collected and the response rate of the respondents was 64.25%. A new structural model was generated based on the elements of the Unified Theory of Acceptance and Use of Technology (UTAUT). The results of the study indicated that Perceived competitiveness and Perceived risk have a significant impact on Intention to Use Industry 4.0 processes while Perceived vertical networking solutions and Perceived integrated engineering solutions have a significant influence on the Intention to Use Industry 4.0 solutions. In conclusion, there is a positive and significant association between Intention to Use Industry 4.0 solutions and Benefits of Digital Transformation.

scholarly journals Embracing Industry 4.0: Empirical Insights from Malaysia

Informatics ◽  
2021 ◽  
Vol 8 (2) ◽  
pp. 30
Author(s):  
Mansoor Ahmed Soomro ◽  
Mohd Hizam-Hanafiah ◽  
Nor Liza Abdullah ◽  
Mohd Helmi Ali ◽  
Muhammad Shahar Jusoh
Keyword(s):  
Industry 4.0 ◽  
New Technologies ◽  
Descriptive Study ◽  
Digital Transformation ◽  
Quantitative Approach ◽  
Survey Questionnaire ◽  
Digital Revolution ◽  
Leadership Strategy ◽  
The Right ◽  
The Cost

Industry 4.0 revolution, with its cutting-edge technologies, is an enabler for businesses, particularly in reducing the cost and improving the productivity. However, a large number of organizations are still too in their infancy to leverage the true potential of Industry 4.0 and its technologies. This paper takes a quantitative approach to reveal key insights from the companies that have implemented Industry 4.0 technologies. For this purpose, 238 technology companies in Malaysia were studied through a survey questionnaire. As technology companies are usually the first in line to adopt new technologies, they can be studied better as leaders in adopting the latest technologies. The findings of this descriptive study surfaced an array of insights in terms of Industry 4.0 readiness, Industry 4.0 technologies, leadership, strategy, and innovation. This research paper contributes by providing 10 key empirical insights on Industry 4.0 that can be utilized by managers to pace up their efforts towards digital transformation, and can help the policymakers in drafting the right policy to drive the digital revolution.

Family tourism: Interpersonal interaction, existential authenticity and quality of tourist experience

2021 ◽  
pp. 135676672110224
Author(s):  
Han Chen ◽  
Yan Jiao ◽  
Xiaoyi Li ◽  
Kun Zhang
Keyword(s):  
Nuclear Family ◽  
Emotional Experience ◽  
Effective Interaction ◽  
Tourism Industry ◽  
Interpersonal Interaction ◽  
The Family ◽  
Tourist Experience ◽  
Role Of Parents ◽  
The Impact

The functional value experience of family tourism has often been paid attention both by tourists themselves and the tourism industry, but the individual value experience of parents in family tourism has been neglected. Family tourism shifts the scenario of interpersonal interaction between families from home, the conventional environment, to a non-conventional one. This change in the interactive situation will inevitably bring about changes in interpersonal interaction behavior and individual perception, especially to tourists who take on the role of parents in a nuclear family. This study enriches the examination of the family tourism experience by exploring the interpersonal interaction, existential authenticity travel experiences, and quality of tourist experience perceived by parents in family tourism. The main findings are: 1) In the non-conventional environment of tourism, effective interaction between tourists and their families helps to improve tourists’ emotional experience and satisfaction; 2) Three aspects of existential authenticity are the internal causes of the impact of interpersonal interaction on emotional experience and satisfaction; 3) Differences in parental roles make important discrepancies between men and women’s perception of family tourism experiences. This study provides insights to understanding the family tourism market and brings valuable findings to the area of family tourism marketing and management.

scholarly journals China’s Investments in Germany and the Impact of the COVID-19 Pandemic

2021 ◽  
Vol 56 (2) ◽  
pp. 113-119
Author(s):  
Xinming Xia ◽  
Wan-Hsin Liu
Keyword(s):  
Large Scale ◽  
Know How ◽  
Advanced Technologies ◽  
The Future ◽  
Potential Impact ◽  
Chinese State ◽  
The Impact ◽  
Gain Access ◽  
Over Time

AbstractThis paper analyses how China’s investments in Germany have developed over time and the potential impact of the COVID-19 pandemic in this regard, based on four different datasets, including our own survey in mid-2020. Our analysis shows that Germany is currently one of the most attractive investment destinations for Chinese investors. Chinese state-owned enterprises have played an important role as investors in Germany — particularly in large-scale projects. The COVID-19 pandemic has had some negative but rather temporary effects on Chinese investments in Germany. Germany is expected to stay attractive to Chinese investors who seek to gain access to advanced technologies and know-how in the future.

scholarly journals Demobilised or dormant? Exploring pro-strike attitudes among employees who have never joined a strike

2020 ◽  
pp. 0143831X2098005
Author(s):  
Lorenzo Frangi ◽  
Muhammad Umar Boodoo ◽  
Robert Hebdon
Keyword(s):  
Collective Bargaining ◽  
Union Membership ◽  
Economic Conditions ◽  
Experience Goods ◽  
Political Values ◽  
Financial Situation ◽  
General Decline ◽  
Potential Impact ◽  
Over Time

The general decline of strikes does not necessarily imply that workers are demobilised. A dormant strike potential can be present. Drawing on strikes as ‘experience goods’, this article sheds light on this point by studying pro-strike attitudes among employees in 24 countries who have never been on strike. The variation in pro-strike attitudes is explained by both contextual (collective bargaining coverage, economic conditions and freedom of rights and liberties) and individual (union membership and confidence in unions, political values and household financial situation) factors. Deeper analyses of three countries highlight the potential impact of specific repertoires of contention developed over time on the formation of pro-strike attitudes. Implications for the labour conflict literature and union strategies are discussed.

Smart tourism destinations: a systematic review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sanaz Shafiee ◽  
Ali Rajabzadeh Ghatari ◽  
Alireza Hasanzadeh ◽  
Saeed Jahanyan
Keyword(s):  
Systematic Review ◽  
Synthesis Method ◽  
Research Field ◽  
Tourism Industry ◽  
Content Type ◽  
Online Databases ◽  
Review Protocol ◽  
Tourism Destinations ◽  
Qualitative Methodologies ◽  
Smart Tourism

Purpose This study aims to present a systematic review of smart tourism articles using a meta-synthesis method. Effective systematic reviews are essential for assisting stakeholders in implementing smart destinations. A systematic comprehension of studies on smart tourism is needed regarding the various components of smart tourism destinations, the metrics to map these components and their expected results. This study creates a framework for understanding how smart tourism destinations are theorized and developed. Design/methodology/approach Based on the meta-synthesis approach, this study collects, analyzes and synthesizes relevant research in smart tourism published in online databases by following a predetermined review protocol. Findings This study contributes to the discourse on smart tourism destinations by increasing the knowledge on the subject of smart destinations in regard to different categories. The selected articles were analyzed according to the proposed research questions and classified into three main categories: components, measurement and outputs. This study presents a new archetype for developing smart destinations and addresses efforts to bridge the gap in this research field. Practical implications This paper is noteworthy for stakeholders because it provides a comprehensive vision into the components that influence the growth of smart destinations. The advantage of the proposed methodology is that it creates a framework for understanding how smart destinations are theorized. Furthermore, it is helpful to use qualitative methodologies that efficiently allow the analysis of related literature and that also offer conceptual insights. Originality/value The findings provide information that can be used to help shape a fully conceptualized understanding of the smart destinations concept and can also prove important in providing a guide for policymakers and stakeholders in the tourism industry who seek to intelligently develop tourism destinations.

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