Influence of Transport Process Participants on the Quality of Transport Services

2021 ◽  
pp. 301-310
Author(s):  
Valerii Zubkov ◽  
Nina Sirina
Keyword(s):  
Transport Process ◽  
Transport Services

scholarly journals The Quality of the Decision-Making Process in Road Transport

2019 ◽  
Vol 1 (1) ◽  
pp. 85-92
Author(s):  
Robert Sałek
Keyword(s):  
Decision Making ◽  
Transport Process ◽  
Road Transport ◽  
Quality Of Services ◽  
Decision Making Process ◽  
Factors Affecting ◽  
Management Level ◽  
Transport Services ◽  
Preparatory Stage

Abstract The issue of quality is a very important aspect of the operation of transport companies. In relation to the area of their activity it primarily focuses on the quality of services provided, which can be verified e.g. on the basis of timeliness of deliveries or accepted complaints. This allows for examining the quality after providing the service in order to take future pro-quality actions. However, is it possible to affect the quality of services provided before their provision? The transport process itself is preceded with a range of actions taken within the framework of detailed planning and organization, which can significantly influence the quality of services. The decisions made at the management level are conditioned by many factors determining the course of future events, however, this is not always enough to make the process run uninterruptedly. Therefore, it is important to structure basic actions at the initial stage so as to allow the smooth conduct of the decision-making process for the specific task in order to subsequently focus on the detailed analysis of the actions planned. In the paper, the author attempts to characterize the fundamental factors affecting the decisions taken during the planning and organization of the transport process. The objective of the conducted research is to verify initial decisions and their significance for the improvement in the quality of transport services provided. There was conducted the algorithmization of actions and interpretation of their importance for the quality of decisions taken at the preparatory stage and during transport.

scholarly journals Logistic Quality Management of Transport Process in Construction

2018 ◽  
Vol 7 (3.2) ◽  
pp. 32
Author(s):  
Halyna Zelinska ◽  
Lyudmyla Boldyrieva ◽  
Iryna Amelina
Keyword(s):  
Transport Process ◽  
Specific Energy Consumption ◽  
Construction Materials ◽  
Transport Processes ◽  
Rolling Stock ◽  
Transport Services ◽  
Loading And Unloading ◽  
Technical Basis ◽  
Cost Of Transportation

The article presents the key problems of the logistics management of the quality of the transport process in the construction industry. Characterized by the influence transport services quality on the efficiency of production and commercial activate enterprise. The main indicators of quality of transportation are summarized: qualitative indicators; indicators assessing the effect of transportation of construction materials in due time; indicators characterizing loss of product during transportation. The technological scheme of goods transportation by the means of transport (with quality control of the transport process) is presented. The directions of quality assurance of transport provision are offered: formation of material and technical basis of transport; creation of preconditions for efficient use of transport; improvement of organizational and economic mechanism of transport-logistic systems functioning. The allowed limits of different types use transport on the criterion of productivity or cost of transportation are offered. It was established that the essential reserve for improving the efficiency of transport and technological processes in construction (along with increasing the throughput and improving the quality of machines operation) is to: improve transport equipment of transport complexes; application of the newest technologies of transport processes; the use of effective ways to manage transport robots. The basic reserve of reduction of specific energy consumption on motor transport is determined. The main ways of reducing specific fuel consumption during transportation are given. The main directions of rolling stock fuel economy are increase formulated. The measures of loading and unloading works of labor-intensity execution reduction are substantiated.  

scholarly journals Influence of the technical operation of passenger road transport on the quality indicators of transportation in interregional traffic

2021 ◽  
Vol 341 ◽  
pp. 00025
Author(s):  
Vyacheslav Epifanov ◽  
Michael Obshivalkin ◽  
Kristina Generalova
Keyword(s):  
Quality Indicators ◽  
Transport Process ◽  
Road Transport ◽  
Transport Costs ◽  
Passenger Traffic ◽  
Transport Services ◽  
Quality Aspects ◽  
Technical Operation ◽  
Passenger Road Transport

In order to improve transport services for the population, it is necessary, based on the accumulated experience and wishes of passengers, to carefully study and analyze information on the quality of transport services. This requires the development of modern methods that will effectively improve the level of transport activities. The main prerequisites will be the development of methodological regulations for the organization of the transport process, which will primarily relate to improving its quality and safety. The article establishes the relationship of factors affecting the efficiency of technical operation of the vehicle, which in turn affects the quality indicators of inter-municipal passenger traffic. Quality scores are considered simple to calculate and easy to use; Quality indicators are formed in such a way that they can be used to judge the activities of carriers in the field of improving the quality of the transport process and, thus, to separate the quality aspects that depend and do not depend on their activities. The article uses indicators developed on the basis of the requirements of quality standards for transport services. Such an approach in the process of managing passenger traffic in intermunicipal traffic can greatly contribute to improving the quality of service to the population by intermunicipal road transport. The analysis made it possible to establish modern features of the functioning of passenger traffic in intermunicipal traffic and outline ways to improve the quality of transportation and the efficiency of passenger road transport, of which, first of all, one can single out: increasing the efficiency of using road transport, reducing transport costs, developing the production and technical base. and maintenance and repair technologies.

Coordination of technology of railway operation of the Republic of Tajikistan and organization of railways in international traffic

2018 ◽  
Vol 77 (4) ◽  
pp. 211-217 ◽  
Author(s):  
P. N. Pulatov
Keyword(s):  
Rolling Stock ◽  
Railway Transport ◽  
Transport Services ◽  
Railway Infrastructure ◽  
External Conditions ◽  
The Republic ◽  
Railway Operation ◽  
Required Quality

Current geopolitical and economic conditions for the functioning of railway transport in most post-Soviet states are such that it is extremely difficult to provide required quality of transport services and break-even operations at high expenses for maintaining the railway infrastructure and rolling stock. Dynamics of transportation of the Tajik Railway (TSR) is shown, which displays that most of its sections are classified as low-intensity ones. The paper proposes methodical principles, setting and qualitative analysis of the task of rationalization of operational work and organization of car flows for international transportation, taking into account the specifics of the Tajik Railway. There is a problem of complex maintenance of the efficiency of operational work in modern conditions based on the synthesis of the tasks of self-management (rational internal operational technology of the Tajik Railway) and coordination tasks (technological interaction with railway administrations of other states). Author substantiated the necessity of solving this problem. Proposed classification of technological restrictions and controlled variables in the performance of transport takes into account methods for changing external conditions for the functioning of the railway landfill and methods for increasing internal efficiency of its operation. The search for the solution of the problem involves direct search of variants along its ordered set with clipping of groups of variants that do not correspond to constraints, with the subsequent finding of compromise control over a set of effective alternatives.

Urban Transport

2018 ◽  
Author(s):  
José van
Keyword(s):  
Urban Areas ◽  
Urban Transport ◽  
Transport Sector ◽  
Public And Private ◽  
Transport Services ◽  
Ride Sharing ◽  
The World ◽  
Private And Public ◽  
Selection Mechanisms

Platformization affects the entire urban transport sector, effectively blurring the division between private and public transport modalities; existing public–private arrangements have started to shift as a result. This chapter analyzes and discusses the emergence of a platform ecology for urban transport, focusing on two central public values: the quality of urban transport and the organization of labor and workers’ rights. Using the prism of platform mechanisms, it analyzes how the sector of urban transport is changing societal organization in various urban areas across the world. Datafication has allowed numerous new actors to offer their bike-, car-, or ride-sharing services online; selection mechanisms help match old and new complementors with passengers. Similarly, new connective platforms are emerging, most prominently transport network companies such as Uber and Lyft that offer public and private transport options, as well as new platforms offering integrated transport services, often referred to as “mobility as a service.”

scholarly journals Economic Analysis of a Transport Company in the Aspect of Car Vehicle Operation

2021 ◽  
Vol 13 (1) ◽  
pp. 427
Author(s):  
Magdalena Rykała ◽  
Łukasz Rykała
Keyword(s):  
Weather Conditions ◽  
Neural Model ◽  
Motor Vehicles ◽  
Bulk Materials ◽  
The Sustainable Development ◽  
Average Temperature ◽  
Transport Services ◽  
Vehicle Operation ◽  
The Impact

The article describes the issues of transport of bulk materials. The knowledge of this process has a key impact on the rational planning of transport tasks. It is necessary to have knowledge about the transport services market and the competition that exists in it. In order to achieve a competitive advantage on the market, enterprises should analyze data on the implementation of transport tasks on an ongoing basis. It is also important that the costs incurred from the conducted activity are minimized, while increasing the quality of services and taking into account the sustainable development of the enterprise. The study analyzes data from a few selected motor vehicles in the period of 3 years of operation, coming from an enterprise specializing in the transport of bulk materials. Moreover, a global sensitivity analysis was performed based on a neural model describing the impact of the analyzed factors on the company’s profit. The results show that the most important factors influencing the company’s profit are the fuel consumption of individual vehicles, the driver (driving style) and the month (average temperature, weather conditions).

scholarly journals A Mathematical Study of Barcelona Metro Network

Electronics ◽  
2021 ◽  
Vol 10 (5) ◽  
pp. 557
Author(s):  
Irene Mariñas-Collado ◽  
Elisa Frutos Bernal ◽  
Maria Teresa Santos Martin ◽  
Angel Martín del Rey ◽  
Roberto Casado Vara ◽  
...  
Keyword(s):  
Clustering Analysis ◽  
Transportation Network ◽  
Point Of View ◽  
Statistical Point ◽  
Transport Services ◽  
Urban Public Transport ◽  
The Common ◽  
Subway Stations ◽  
Metro Network

The knowledge of the topological structure and the automatic fare collection systems in urban public transport produce many data that need to be adequately analyzed, processed and presented. These data provide a powerful tool to improve the quality of transport services and plan ahead. This paper aims at studying, from a mathematical and statistical point of view, the Barcelona metro network; specifically: (1) the structural and robustness characteristics of the transportation network are computed and analyzed considering the complex network analysis; and (2) the common characteristics of the different subway stations of Barcelona, based on the passenger hourly entries, are identified through hierarchical clustering analysis. These results will be of great help in planning and restructuring transport to cope with the new social conditions, after the pandemic.

The structure and application of an automated system for monitoring passenger traffic

2021 ◽  
Vol 14 (3) ◽  
pp. 4-11
Author(s):  
Evgeniy Anikeev
Keyword(s):  
Data Collection ◽  
General Structure ◽  
Automated System ◽  
Passenger Transport ◽  
Service Levels ◽  
Passenger Traffic ◽  
Advantages And Disadvantages ◽  
Transport Services ◽  
Transport Control

Various methods of collecting data on passenger traffic, their advantages and disadvantages are considered. It is shown that in order to improve the quality of transport services, it is necessary to regularly collect and refine data on passenger traffic. The goals and methods of obtaining information about passenger traffic in the system of municipal passenger transport are indicated. All currently existing methods are divided into three categories: data collection using technical means, data collection with the help of censors and volunteers, and interpretation of fare payments. All the methods presented in the article were compared in terms of labor intensity, costs and accuracy of the results obtained. The advantages and disadvantages of each method are considered. The general structure of an automated system for collecting data on passenger traffic is presented. The necessity of creating a centralized system for collecting and processing data associated with all passenger transport control systems has been substantiated. The tasks solved by this system at all levels of transport services for passengers are shown. Each of the tasks is assigned to one of three service levels: pre-transport, transport and post-transport. It is shown that only solving problems at all levels can ensure high-quality operation of the municipal passenger transport system.

scholarly journals RESEARCH OF QUALITY FORMATION OF TRANSPORT SERVICES BY PASSENGER TRANSPORT ENTERPRISES OF EU

2021 ◽  
Vol 49 (2) ◽  
pp. 122-130
Author(s):  
Nazarenko I ◽  
Keyword(s):  
Quality Criteria ◽  
Modern Society ◽  
Enterprise Management ◽  
Passenger Transport ◽  
Global Trends ◽  
Transport Services ◽  
Object Of Study ◽  
The Cost ◽  
Transport Complex

The article examines the processes, criteria and factors to ensure the quality of passenger transport services. Object of study - processes to ensure the quality of passenger transport services in the context of European integration of Ukraine. Purpose - a study of the world experience in the formation of the concept of quality of transport services, summarizing the main factors that affect the quality of transport services, as well as the main criteria affecting the qualitative characteristics of the services of the transport. Method study - generalization of fundamental works of Ukrainian and foreign scientists of economists is in the internal checking system, dialectical going, fundamental positions of economic theory, system-logical approach near research of the economic phenomena and processes. Satisfaction the needs of society and economy of passenger transport services depends on the quality and timeliness of those services. Questions of quality passenger transport services are interested in users of transport services, companies providing them. However, the requirements and the basic criteria for assessing the quality they are different. If the passenger transport enterprise interested in providing their services with minimal effort and money, the service users in their assessment pay attention not only on the cost of services, but also on transport safety, comfort, delivery time, etc.. The quality of the transport concept of integrated services, which is constantly being developed and improved. Global trends show that the quality of transport services must ensure the needs and expectations of consumers. Accordingly, it is increasing the importance of defining the qualities that affect the quality of service. Given the transient and dynamic nature of modern society and the lifestyle of the main consumers of the services the system factors and quality criteria must be flexible and dynamic to meet the industry's competitiveness on the European market of services. Awareness of the main criteria for assessing the quality of services will help to identify potential strengths and weaknesses. This will help improve not only the quality but also the process of enterprise management, industry, improve customer satisfaction of services received, will increase competitiveness. The results of the article can be inculcated in-process services of enterprises of a transport complex. KEYWORDS: QUALITY, TRANSPORT SERVICE. CRITERIA of QUALITY, TRANSPORT.

scholarly journals Evaluation of the quality of transport services on the route Lublin–Biała Podlaska

2019 ◽  
Vol 22 (4) ◽  
pp. 24-29
Author(s):  
Damian Sawczuk ◽  
Marlena Szymczuk
Keyword(s):  
Quality Level ◽  
Transport Services ◽  
Passenger Satisfaction

This article presents the results of surveys concerning the quality of transport services between Lublin and Biała Podlaska. The purpose of the analysis was to examine the degree of passenger satisfaction, as well as to compare the quality level of services provided at the January 2017 and July 2018. The article also discusses the basic requirements set by travelers, which can help carriers to tailor the offer to the needs of customers and how to improve the quality of transport services.

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