scholarly journals Can we trust measures of trust? a comparison of results from open and closed questions

Author(s):  
Anna Brosius ◽  
Michael Hameleers ◽  
Toni G. L. A. van der Meer

AbstractMany public opinion surveys compare trust in a number of different information and (mediated) knowledge sources, typically using closed questions with a set of answer categories that are imposed by researchers. We aim to validate these categories by quantitatively comparing survey responses about trustworthy sources using open and closed questions, and by qualitatively analyzing the open answers. The results show that answer options typically used for closed questions in academic research are generally valid and closely match categories that respondents come up with unprimed. In some cases, answers to open questions can be non-exhaustive, particularly when sources are considered trustworthy but are not salient for respondents. Open questions, however, may still be useful for exploratory research or more detailed investigations of media diets on the outlet-level. Qualitative approaches to open questions can also give more insight into motivations for distrust, e.g. perceptions of inconsistency or a fundamental rejection of the shared factual basis of an issue. In addition, our results indicate that respondents’ interpretation of answer categories may change reported levels of trust: those that think of more specific outlets tend to report higher general media trust. This study provides new insights into how question design, and particularly the choice of answer options, may influence reported levels and sources of trust, and how qualitative and quantitative approaches to trust measurement can be combined.

2020 ◽  
Vol 24 (2) ◽  
pp. 149-169
Author(s):  
Chanauana de Azevedo Canci Mafio ◽  
◽  
Vera Sirlei Martins ◽  
Valesca Brasil Costa ◽  
◽  
...  

This paper addresses mediation as a public policy, examining communication as an important tool for conflict resolution in the area of consumer law. This study utilized bibliographic review with exploratory research and qualitative and quantitative approaches, such as public opinion research. Moreover, the target audience for the public opinion research project was made up of consumers in a municipality in the northwest region of the state of Rio Grande do Sul, Brazil. Furthermore, this study investigates important aspects of consumption, whilst exploring the role of communication as a pacific means of conflict resolution and analyzing its methods and concepts relevant to mediation. Finally, this study concluded that while mediation isn’t popular throughout the country, it is growing a steady user base for conflict resolution. Additionally, interviewees who utilize mediation as a mechanism for resolving consumer disputes, grade it more positively than other instruments in satisfaction scores.


2021 ◽  
pp. 026975802110106
Author(s):  
Raoul Notté ◽  
E.R. Leukfeldt ◽  
Marijke Malsch

This article explores the impact of online crime victimisation. A literature review and 41 interviews – 19 with victims and 22 with experts – were carried out to gain insight into this. The interviews show that most impacts of online offences correspond to the impacts of traditional offline offences. There are also differences with offline crime victimisation. Several forms of impact seem to be specific to victims of online crime: the substantial scale and visibility of victimhood, victimisation that does not stop in time, the interwovenness of online and offline, and victim blaming. Victims suffer from double, triple or even quadruple hits; it is the accumulation of different types of impact, enforced by the limitlessness in time and space, which makes online crime victimisation so extremely invasive. Furthermore, the characteristics of online crime victimisation greatly complicate the fight against and prevention of online crime. Finally, the high prevalence of cybercrime victimisation combined with the severe impact of these crimes seems contradictory with public opinion – and associated moral judgments – on victims. Further research into the dominant public discourse on victimisation and how this affects the functioning of the police and victim support would be valuable.


2021 ◽  
Vol 24 (2) ◽  
pp. 270-275 ◽  
Author(s):  
Karen M. Douglas

Conspiracy theories started to appear on social media immediately after the first news about COVID-19. Is the virus a hoax? Is it a bioweapon designed in a Chinese laboratory? These conspiracy theories typically have an intergroup flavour, blaming one group for having some involvement in either manufacturing the virus or controlling public opinion about it. In this article, I will discuss why people are attracted to conspiracy theories in general, and why conspiracy theories seem to have flourished during the pandemic. I will discuss what the consequences of these conspiracy theories are for individuals, groups, and societies. I will then discuss some potential strategies for addressing the negative consequences of conspiracy theories. Finally, I will consider some open questions for research regarding COVID-19 conspiracy theories, in particular focusing on the potential impact of these conspiracy theories for group processes and intergroup relations.


2021 ◽  
Vol 13 (5) ◽  
pp. 2646
Author(s):  
Saeid Abbasian

The following study is the first Swedish study on Halal tourism in Sweden. The purpose of this exploratory research is to get insight into the perception of Halal tourism in Sweden among representatives of tourism stakeholders. The overall methodology approach in this research is qualitative, consisting of 25 qualitative questionnaires, 21 short letters, four follow-up interviews, and a web observation, and content analysis was employed. The results indicate that there is a low knowledge of Halal tourism in Sweden including Swedish tourism industry. The concept is very challenging, and profits are low. It might result in problem scenarios such as detrimental effects on non-Halal tourism, cultural difficulties and increased risk of xenophobia, anti-Islamism, and tension in the society. There is low interest for Sweden among Muslim tourists as the interest and priority for Halal tourism is rather low from Swedish tourism industry. Despite Halal tourism’s importance internationally, these representatives are rather cautious and doubtful about promotion of Sweden towards this niche. Still, a majority seems to be positive to a lighter version of Muslim-friendly tourism with secular/moderate Muslims as a target group.


2019 ◽  
Vol 53 (1) ◽  
pp. 84-101 ◽  
Author(s):  
Mary Iliadis ◽  
Imogen Richards ◽  
Mark A Wood

‘Newsmaking criminology’, as described by Barak, is the process by which criminologists contribute to the generation of ‘newsworthy’ media content about crime and justice, often through their engagement with broadcast and other news media. While newsmaking criminological practices have been the subject of detailed practitioner testimonials and theoretical treatise, there has been scarce empirical research on newsmaking criminology, particularly in relation to countries outside of the United States and United Kingdom. To illuminate the state of play of newsmaking criminology in Australia and New Zealand, in this paper we analyse findings from 116 survey responses and nine interviews with criminologists working in universities in these two countries, which provide insight into the extent and nature of their news media engagement, and their related perceptions. Our findings indicate that most criminologists working in Australia or New Zealand have made at least one news media appearance in the past two years, and the majority of respondents view news media engagement as a professional ‘duty’. Participants also identified key political, ethical, and logistical issues relevant to their news media engagement, with several expressing a view that radio and television interviewers can influence criminologists to say things that they deem ‘newsworthy’.


2012 ◽  
Vol 26 (1) ◽  
pp. 189-212 ◽  
Author(s):  
Dagmar Radin ◽  
Aleksandar Džakula

Over the past decade, public opinion surveys have shown that Croats are deeply dissatisfied with their health care system and asses it to be one of the most important issues. However, health care hardly makes it into any political discourse in Croatia. This study analyzes the results of a public opinion survey conducted before the 2007 parliamentary elections to find out what the public sentiment on health care performance in Croatia is and to analyze the reasons why health care is not addressed by political actors. Evidence suggests that while health care is the most salient issue today, the public often understands it poorly. Thus, in a political environment of competing issues, and given the complexity of tacking health care in the policy arena, politicians strategically avoid discussing the issue.


2017 ◽  
Vol 4 (1) ◽  
pp. 1-25 ◽  
Author(s):  
Barbara Junisbai ◽  
Azamat Junisbai ◽  
Baurzhan Zhussupov

Drawing on two waves of public opinion surveys conducted in Kazakhstan and Kyrgyzstan, we investigate the rise in religiosity and orthodoxy among Central Asian Muslims. We confirm that a religious revival is underway, with nearly 100 percent of Kazakhstani and Kyrgyzstani Muslims self-identifying as such in 2012—up from 80 percent in Kazakhstan in 2007. If we dig a bit deeper, however, we observe cross-national variations. Religious practice, as measured by daily prayer and weekly mosque attendance, is up in Kyrgyzstan, but has fallen in Kazakhstan. While the share of those who express preferences associated with religious orthodoxy has grown in both, this group has more than doubled in Kazakhstan. We attribute these differences to political context, both in terms of cross-national political variation and, within each country, variation based on regional differences.


Author(s):  
Zuowei Chen ◽  
Liquan Wang ◽  
Jiaping Lin ◽  
Lei Du

High-temperature phthalonitrile resins have a wide range of applications, and understanding their curing mechanism is of great importance for academic research and engineering applications. However, the actual curing mechanism is...


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lwando Mdleleni

Purpose This paper aims to explore the role of university in promoting, generating and sustaining social innovation (SI). It aimed to understand how higher education institutions have extended their contribution beyond the traditional function of teaching and research to perform in socio-economic problem-solving. It looks at the kinds of contributions which universities potentially make to SI processes, and the effects that this has on the direction and magnitude of SI, and by implication social development. This was done by drawing lessons from a SI project that the University of the Western Cape has been involved in, i.e. Zenzeleni Networks Project. Design/methodology/approach To address the research question with this framework, the author adopted an exploratory research design using a case study. This research is qualitative, exploratory and descriptive, based on a case study built with secondary data. Findings This paper submits that universities can potentially function as key role players in promoting SI initiatives and fostering social transformations. Universities contribute with different kinds of resources and inputs to foster new SI ideas. Originality/value The paper suggests that socially innovative university projects may contribute to community social sustainability maintaining social cohesion by increasing social capital and providing resources for the empowerment of the marginalised communities. In so doing, they contribute to overcome social exclusion and promote more sustainable forms of development at community level. More research is needed on how universities can build community networks with local community partners, who can use the insights of academic research to replicate interventions and move to scale.


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