scholarly journals Student satisfaction as an element of education quality monitoring in innovative higher education institution

2018 ◽  
Vol 33 ◽  
pp. 03043 ◽  
Author(s):  
Elena Razinkina ◽  
Ludmila Pankova ◽  
Irina Trostinskaya ◽  
Elena Pozdeeva ◽  
Lidiya Evseeva ◽  
...  
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Personal Development ◽  
Academic Staff ◽  
Educational Institution ◽  
Education Institution ◽  
Educational Process ◽  
Quality Monitoring ◽  
Education Quality ◽  
European Universities

Topicality of the research is confirmed by increasing student involvement into the educational process, when not only the academic staff and administration participate in the improvement of higher education institution’s activity, but also education customers – students. This adds a new dimension to the issue of monitoring education quality and student satisfaction with higher education. This issue echoes the ideas of M. Weber about the relationship between such components as cognitive motivation, personal development and student satisfaction with higher education. Besides, it is essential to focus on the approach of R. Barnet to defining the quality of education with the emphasis on a priority of development of an educational institution as the system that meets customers’ needs. Monitoring student satisfaction with education quality has become an integral part of the educational process not only in a number of European universities, which have used this monitoring for decades, but also in Russian universities, which are interested in education quality improvement. Leading universities in Russia, including Peter the Great St. Petersburg Polytechnic University, are implementing policies targeted at increasing student satisfaction with higher education quality. Education quality monitoring as a key element in the system of providing feedback to students contributes greatly to this process.

scholarly journals Caracterización de la satisfacción laboral por género en el personal académico de una Institución de Educación Superior

2020 ◽  
pp. 20-31
Author(s):  
Blanca Rosa Ochoa-Jaime ◽  
Dina Ivonne Valdez-Pineda
Keyword(s):  
Higher Education ◽  
Human Rights ◽  
Gender Equity ◽  
Personal Development ◽  
Academic Staff ◽  
Educational Institution ◽  
Cultural Models ◽  
Education Institution ◽  
Intervention Strategies ◽  
Teaching Staff

Higher Education Institutions must contribute to the creation of equitable, fair and better cultural models, which will contribute to the development of an equal society of men and women. Faced with this priority, the higher education institution in southern Sonora, Mexico, conducted studies to understand the gender equality relations of the teaching staff and generate intervention strategies to guarantee a democratic and inclusive space, attached to human rights for all people. The results obtained from the Gender Diagnosis project are retaken, focusing on academic staff, which is why the question is posed: What is the gender equity relationship of academic staff in relation to satisfaction with personal development, job recognition, Discrimination, Exclusion / Inclusion, Justice of processes and Equity of the educational Institution ?, being its objective to carry out a characterization by gender of the academic staff to know the relations of equity and generate intervention strategies to guarantee a democratic and inclusive space, attached to human rights for everybody. It is concluded that there are differences by gender in aspects such as equal opportunities to hierarchical positions, cases of exclusion and discrimination in projects and academic activities.

scholarly journals Current state of educational services provision to future masters of educational institution management

2020 ◽  
Vol 2020 (2 (131)) ◽  
pp. 179-187
Author(s):  
Olha Yeromenko
Keyword(s):  
Higher Education ◽  
Graduate Students ◽  
Higher Education Institutions ◽  
Educational Institution ◽  
Education Institution ◽  
Educational Process ◽  
Educational Services ◽  
Teaching Staff ◽  
Flexible System

The article raises the topical issue of training competitive professionals capable of working under modern market conditions. The transition to market relations changes the education policy and the system of educational services provision. The professional destiny of a future manager and the success rate of an educational institution depend on the quality of providing educational services to graduate students specialised in educational institution management. The purpose of the article is to analyse the results of a survey of graduate students aimed at determining the status of educational services given within the specialty 073 "Management" (specialization "Educational Institution Management") in various higher education institutions of Ukraine. Monitoring the state of the educational services provided to graduate students majoring in educational institution management has been carried out on the basis of general scientific and empirical cognition methods: comprehensive study of quality training of master-course students, observation, survey in the form of questionnaires, analysis of graduate students’ responses, analogy. The criteria enabling graduate students to assess the quality of educational services provided by higher education institutions have been defined: the fundamental nature of training; level of knowledge and experience of teaching staff; organization of the educational process; culture and communication level of teachers; reaction of teachers and administration of higher education institution to further demands of graduate students, etc. On the basis of the analysis and generalisation of the processed material, the basic demands of master-course students majoring in educational institution management for increase in the level of educational services have been defined: decrease in theorising of educational material; practice orientation; increase in the use of interactive teaching methods by teachers; expansion of the list of optional courses; increase in opportunities for individual counselling at a convenient time; involvement of leading specialists, experts, experienced educational institution managers in teaching; improvement of facilities and resources of an institution; increase in the level of additional educational services provision in higher education institutions. According to the results of the study, it has been concluded that it is necessary to establish a flexible system of training master-course students majoring in educational institution management.

scholarly journals PEDAGOGICAL CONDITIONS OF THE FORMATION OF SANITARY AND HYGIENIC CULTURE OF FUTURE ENGINEER-TEACHER IN THE FIELD OF FOOD TECHNOLOGIES IN THE EDUCATIONAL PROCESS OF HIGHER EDUCATIONAL INSTITUTION

2021 ◽  
pp. 64-71
Author(s):  
Nataliia Dubova ◽  
Viacheslav Liulchenko
Keyword(s):  
Higher Education ◽  
Free Choice ◽  
Educational Institution ◽  
Education Institution ◽  
Educational Process ◽  
Professional Activity ◽  
Higher Education Institution ◽  
Technical Problems ◽  
The Future ◽  
Effectiveness Of Training

The article reveals the problem of finding pedagogical conditions of the formation of a sanitary and hygienic culture of future engineer-teacher in the field of food technologies. The peculiarities of the formation of sanitary and hygienic culture in future specialists in the educational process of higher education are highlighted. They will provide the following pedagogical conditions: providing positive motivation of future engineer-teachers of food technologies to form sanitary and hygienic culture through updating introduction of interdisciplinary links with the relevant software and methodological support; introduction of the discipline of free choice; using the potential of industrial practice to gain experience in the formation of sanitary and hygienic culture.The transition of the state from a planned to a market economy requires an increase in the competitiveness of food production, so the future engineer-teacher in the field of food technologies must meet high requirements for the level of ability and willingness to act effectively in professional activities, which involves solving various socio-psychological, economic and technical problems with the possibility of introducing new educational technologies. Purposeful activity in the direction of rethinking the formed stereotypes, the search of new pedagogical approaches in terms of increase of own professional readiness and professional and personal qualities will allow the future engineer-teacher on completion of the higher education institution to possess a complex of engineering and pedagogical knowledge necessary for future productive professional activity. The effectiveness of training depends on the environment of the higher education institution and specific conditions for the educational process, i.e., to establish the level of readiness of the future engineer-teacher, it is necessary to determine the pedagogical conditions to ensure an effective educational process. Keywords: pedagogical conditions; sanitation; hygiene; culture; food technologies; engineer-teacher; a discipline of free choice; educational process; internship.

scholarly journals Diagnostics of the education quality in the higher educational institution

2019 ◽  
Vol 7 (3) ◽  
pp. 4 ◽  
Author(s):  
E. V. Myalkina
Keyword(s):  
Higher Education ◽  
Higher Education Institutions ◽  
Educational Institution ◽  
Education Institution ◽  
Educational Process ◽  
Quality Of Education ◽  
Diagnostic Process ◽  
Diagnostic Complex ◽  
The University

Introduction: the problem of diagnostics of the quality of education at a higher education institution is becoming increasingly relevant in the conditions of the need to fulfill the criteria for the effectiveness of higher education institutions, the introduction of new generation standards in higher education institutions and the modernization of the educational program management system. Diagnostics of the quality of education is considered as an important process that ensures a steady position of the university in the educational services market, the  growth of indicators for the admission campaign,  the increase of reputational capital. Diagnostics of the quality of education makes it possible to identify significant factors in determining the prospects for the development of a university, having a significant impact on the performance indicators of a university and characterizing the results achieved and the resources used.Materials and Methods:the article discusses the system for the quality of education evaluation at Minin University, it describes its key components, reveals the elements of the diagnostic complex and their systemic interconnection. The characteristics of the elements of the diagnostic complex describes in detail the issue of improving the efficiency of the university in terms of the implementation of the management model of the main professional educational programs, the description of the diagnostic procedure for each category of participants in the educational process is presented.Results:the author describes the methodology and the main stages of diagnosing the quality of education at the university using the example of  Minin University, gives integrated assessment criteria and their relationship with other elements of the monitoring system and evaluating the quality of education at the university, lists the effects of introducing a comprehensive system for diagnosing the quality of educational activities.Discussion and Conclusions:in the final part of the article, the possibilities of further improving the system of assessment of the quality of education in the educational system of higher education are considered. Arguments about the need to further expand the range of issues raised by the diagnostic process are made; the ratio of the existing positions of the university to the requirements of the legislation is made. 

scholarly journals Student Satisfaction as a Performance Indicator of Higher Education Institution

2019 ◽  
Vol 11 (2) ◽  
pp. 67-76 ◽  
Author(s):  
Aleksandra Nastasić ◽  
Koviljka Banjević ◽  
Dragana Gardašević
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Performance Management ◽  
Performance Indicator ◽  
Education Institution ◽  
Educational Process ◽  
Hierarchical Regression ◽  
Total Quality ◽  
Higher Education Institution ◽  
Performance Measurement Systems

Modern performance measurement systems include customer satisfaction as an important performance indicator. From the standpoint of the Higher Education Institution (hereinafter HEI) in Serbia, key performance indicators are quality indicators used to assess the current situation; to identify service failures and to take on service recovery; to improve total quality of the institution and to determine the future development of the institution. In increasingly competitive and dynamic educational environment, the management of a HEI is aware of the importance of student satisfaction in the context of student motivation and retention, recommendations to potential freshmen, recruiting efforts and funding, as well as performance management. There are numerous direct and indirect indicators of student satisfaction. The main objective of this paper is to identify the parameters of educational process and non-teaching support that have the greatest impact on student satisfaction. Data analysis, conducted in this paper, provide information on the degree of student satisfaction and possible improvements in this area. This study uses standard and hierarchical regression to examine possible causes of student satisfaction. It is based on answers of 1541 students of the College of Professional Studies – Belgrade Polytechnic, collected during a four-year research.

scholarly journals Odessa Higher International Institute is the First Private Special Diplomatic Institution of Higher Education in the World

2017 ◽  
pp. 343-367
Author(s):  
Valery Levchenko ◽  
Keyword(s):  
Higher Education ◽  
Educational Institution ◽  
Education Institution ◽  
Educational Process ◽  
Teaching Staff ◽  
International Institute ◽  
The World ◽  
History Of ◽  
The Russian Empire ◽  
Main Components

The article concerns the history of creation and activities of the Odessa Higher International Institute (1916-1920) as the first private special diplomatic educational institution in the world. The author briefly describes the history of the first such universities in the world, presents a comparative analysis of the Institute’s statutes in 1916 and 1918, considers the process of organization of the Institute and the main components of its activity (teaching staff, formation of educational process). The paper examines the students composition, the process of their rights evolution in the system of the Russian Empire / Ukrainian State higher education, the transformation of a higher education institution against a backdrop of reorganization of the Odessa Higher School in 1919–1920.

scholarly journals INTERNAL CONTROL OF EDUCATIONAL PROCESS IN BRANCHES OF CONSTRUCTION HIGHER EDUCATION INSTITUTION

2017 ◽  
Vol 2 (4) ◽  
pp. 213-217
Author(s):  
Ткаченко ◽  
Yuliya Tkachenko ◽  
Вяткина ◽  
Ekaterina Vyatkina
Keyword(s):  
Higher Education ◽  
Internal Control ◽  
Educational Institution ◽  
Education Institution ◽  
Educational Process ◽  
Higher Education Institution ◽  
Higher Educational

The construction academy organizing and realizing in practice educational process, as a rule, have branches which recruit in the structure and will organize training of students directly in the region where there is a branch, i.e. on places. In this regard, in our opinion, process of training in branches has to undergo also the procedure of internal control of educational process since is a key link in the organization of training and the intermediary between the student and the curator of a course. In article authors have proved need of carrying out internal control of educational process for branches of a higher educational institution. Have allocated the main stages and forms of control, considering specifics of the specified educational process and remoteness of branches from a higher educational institution.

scholarly journals The use of social networks in a higher education establishment

2018 ◽  
Vol 55 ◽  
pp. 03003 ◽  
Author(s):  
Nina Berman
Keyword(s):  
Higher Education ◽  
Social Networks ◽  
Educational Institution ◽  
Effective Interaction ◽  
Education Institution ◽  
Educational Environment ◽  
Educational Process ◽  
Information Space ◽  
Communication Tool ◽  
The Subject

The use of social networks as an element of the electronic educational environment in the educational institution and their influence on the formation of the information space of a higher education establishment is considered in this paper. Organization of effective interaction of participants in the educational process is an actual task of management. The subject of this analysis are social networks in the information space of a higher education institution. The possibilities and functions of social networks as a communication tool are analyzed.

scholarly journals New Opportunities for Education Quality Management Systems Improvement at Higher Education Institutions

2019 ◽  
pp. 499-509
Author(s):  
Alexander Isayev ◽  
Elena Pyanzina
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Quality Management System ◽  
Higher Education Institutions ◽  
Education Institution ◽  
Educational Process ◽  
Education Quality ◽  
Management Systems ◽  
Quality Management Systems ◽  
Feedback Information

This paper aims at researching new opportunities for improving education quality management systems at higher education institutions. Methods of analyzing data procured from documents and expert estimates were used in the research. The paper analyzes main disadvantages of the existing education quality management systems at higher education institutions and indicates the cause thereof. Issues of education quality improvement are explored, based on increasing the volume of feedback information in colleges’ electronic information and educational environment. The authors have developed tools for improving the volume and quality of feedback information received within the educational process; they provide a description of these tools. Quality map of the current educational process determines the criteria for evaluating the academic process based on feedback indicators, while monitoring of the current academic process helps procure these. Based on these tools, the model of an improved quality management system is provided, which applies the strategy of management by deviations, mechanisms of quick management and mid-term planning of developing the college’s educational system. Conditions ensuring successful implementation of the new mechanisms of education quality management system at a higher education institution are analyzed. Overall, the paper demonstrates new opportunities for developing the education quality management systems at a higher education institution based on applying feedbackbased monitoring of the current academic process.

scholarly journals SPECIFIC FEATURES OF THE EDUCATIONAL PROCESS ORGANIZATION IN PEDAGOGICAL UNIVERSITIES

2020 ◽  
pp. 124-130
Author(s):  
Serhii SHAROV ◽  
Keyword(s):  
Higher Education ◽  
Educational Institution ◽  
Functional Model ◽  
Education Institution ◽  
Educational Process ◽  
Structural Units ◽  
Higher Education Institution ◽  
Student Centered ◽  
Organizational Issues ◽  
Functional Scheme

Introduction. The article analizes the peculiarities of the educational process organization in pedagogical universities. The need of modernization the higher education content is pointed out, considering internal and external factors. Building an educational institution and increasing its competitiveness is impossible without understanding the links that are formed between its structural units and higher education students. The purpose of the article is to highlight the peculiarities of the educational process organization in pedagogical universities, creation of a structural and functional model of a higher education institution of pedagogical profile. Results. The main approaches to the educational process organization in pedagogical universities are analyzed. It has been found that the socialization of students has certain specific features, which are explained by studying in higher education institution and orientation to the future profession. It has been revealed that the student-centered approach involves participants’ dialogue in the learning process based on equality and mutual respect, the choice of their own educational trajectory, the use of active learning methods, etc. The application of the competency approach involves students’ getting professional and general competencies that will be needed to solve professional and life issues. It has been found that future teachers in addition to their professional knowledge and skills, must have pedagogical proficiency. The structural components of university that ensure the educational process organization and interaction with students include components of management, structures that provide the educational process directly and subsidiary structures. Separate structural blocks (dean’s office, faculty, correspondence department) have their own structural elements which can be interacted by applicants actively. It is noted that the development of communication skills and social competence are important components of interaction with various structural units. Originality. The structural-functional scheme of the educational process organization of the higher education institution is constructed and the interaction of the structural subdivisions with the higher education applicants is described. Conclusion. According to the authors, the educational process organization should occure with the usage of modern pedagogical technologies and paradigms, and each structural unit should be responsible for the realization of its functional responsibilities. Further research is expected to clarify the list of organizational issues raised during the communication of students with teachers, the dean’s office and student government

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