Criteria for choosing banking services: gender differences in the university students’ perspective

2018 ◽  
Vol 45 (2) ◽  
pp. 300-315 ◽  
Author(s):  
Norazah Mohd Suki

Purpose The purpose of this paper is to investigate the criteria invoked by university students when choosing banking services, and determine whether male and female students rate the importance of the various criteria differently. Design/methodology/approach Data are gathered via a quantitative approach using a questionnaire, from 300 students of a public higher learning institution in the Federal Territory of Labuan, Malaysia. The students were all aged between 18 and 25 years old, and the data obtained are analysed using exploratory factor analysis and confirmatory factor analysis findings, prior to using Statistical Package for Social Sciences to conduct a multiple discriminant analysis. Findings The multiple discriminant analysis revealed that bank services, people influences, electronic services, and banking security significantly affect students’ decisions when choosing banking services, and that female students attach more importance to each of these factors than do their male counterparts. Practical implications Banks as financial service providers should provide less complex and more user-friendly banking systems and services that require minimal mental and physical effort for students, and should ensure their compatibility with students’ banking norms and lifestyles. Originality/value The identification of the most noteworthy criteria for choosing banking services, particularly accounting for gender differences among university students, provides information to banks that allows them to improve their standards of service, offer more attractive incentives and increase their visibility, thereby attracting and retaining customers.

2020 ◽  
Vol 6 (2) ◽  
pp. 166
Author(s):  
Soo-Cheng Chuah ◽  
JS Keshminder Singh

Food waste is a crucial and persistent issue globally. The household food waste phenomenon in Malaysia has emerged as increasingly serious with the rapid rise in its generation by domestic households. This study explored youth behaviour toward food waste and its disposal behaviour among the university students of Faculty Business and Management, Universiti Teknologi MARA, Puncak Alam Campus. Factor analysis was applied to identify the underlying factors of food waste and disposal behaviour, while the independent t-test served to examine gender differences regarding the factors. In particular, Pearson’s Chi-square Test of Independence was applied to examine the association between gender and food waste, food planning, and food recycling behaviors. To this end, a self-administrated questionnaire was used to collect data based on the convenience sampling method in which a sample size of 111 respondents were engaged with. Factor analysis successfully identified three factors as a result, namely food disposal, knowledge of food waste, and involvement in preventing food waste. The independent t-test also revealed significant gender differences among the students on food disposal behavior, whereas no significant gender differences were found with the actors of knowledge of food waste and involvement in preventing food waste. Additionally, there was no association between gender and food recycling, food planning, and food waster behaviours, respectively. As such, these findings can increase student participation and commitment to reducing food waste as it is fast becoming an issue for all.


2018 ◽  
Vol 7 (4) ◽  
pp. 42-49 ◽  
Author(s):  
Korkmaz YİĞİTER ◽  
Hakan TOSUN

The aim of this study is to investigate the effects of participation in a 1-week summer camp on thehopelessness and self-esteem of the university students attending Sport Sciences Faculty. Participants were 36university students assigned to experiment group using a random procedure. Coopersmith Self-esteem and Beck Hopelessness Scales were completed at the beginning and end of the summer camp by designed the university. The obtained data were analysed in the SPSS 18.0 program and the significance level was taken as 0.05. The descriptive statistics, independent simple t test, paired simple t test and Pearson correlation were used for analyse the data in the study. According to the results of the research, no significant difference was observed in the comparison of the hopelessness and self-esteem levels between pre and post-test. In addition, there was a significant difference in the hopelessness level of male and female students but any significant difference was not observed in terms of self-esteem. There was a significant relationship between hopelessness and self-esteem pre and post-test. These result shows that a 1-week summer camp cannot change the hopelessness or self-esteem level. However, as the self-esteem rises, the rate of despair decreases whereas as the despair rises, the selfesteem decreases.


Author(s):  
Ilham Hassan Fathelrahman Mansour

This empirical study aims at assessing the attitudes, perception and intention of university students towards entrepreneurship and new venture creation with a focus on gender differences in entrepreneurial perceptions and intentions to start new business in the future. Data were collected using a questionnaire-based survey of 350 students at the University of Khartoum in Sudan. The target population was the students in the final year in the University of Khartoum. The stratified sampling technique was used to select the sample size because the population consisted of a number of subgroups that differed in their characteristics. The results showed significant differences between genders in entrepreneurial intentions and its antecedents. Thus, it is important that customized approaches based on gender are needed for developing entrepreneurial intentions among college students.


2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammed Shafi M.K ◽  
M. Ravindar Reddy

PurposeThe paper aims to study the outreach and performance of business correspondent (BC) models, which are implemented as a subsidiary agent of banks to accelerate the financial inclusion (FI) mission in India. In this regard, the study illustrates BC's products and services rendered to customers, forms of delivery channels and BC's view on banking services and Kiosk-based BC programs.Design/methodology/approachThe current paper is an empirical study based on surveying 200 Kiosk-based BCs working in the state of Kerala. After the preliminary screening analysis of the data with outlier deletion, removal of missing values and normality test, both exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) were executed followed by reliability test, convergent and discriminant validity tests. Covariance-based structural equation modeling (CBSEM) was performed for CFA and inferential tests were carried out by using statistical package for the social sciences (SPSS) and analysis of a moment structures (AMOS) and Eviews.FindingsChiefly, eight operational forms of BCs were found from the field survey. Hypothetical tests show the significant impact of the serviceability of banks on BC's profitability. Validity tests such as average variance extracted (AVE), composite reliability (CR), maximum shared variance (MSV) and average shared variance (ASV) were established after the removal of the cross-loaded items of the questionnaire from the rotated component matrix. BCs perform main banking services especially bank account opening facility and Akshaya E-Centers are widely used for this model as Kiosk banking in the surveyed state.Originality/valueSo far, no study has encompassed empirical research on performance analysis and outreach of the BC model in the state of Kerala where this BC model well functions. Since the study is a novel form of banking channelization for FI, the study can contribute to understanding the further feasibility and future dimension of the model based on experimental views of BCs.


Author(s):  
Pongrác Ács ◽  
◽  
Józef Bergier ◽  
Ferdinand Salonna ◽  
Jan Junger ◽  
...  

Author(s):  
Muhammad Shahid Iqbal ◽  
Salah-Ud-Din Khan ◽  
Muhammad Zahid Iqbal

Objective: The objective of the study was to evaluate the awareness of university students about oral health and hygiene in a university in Malaysia. Methods: A cross-sectional study was conducted among the students of four different faculties (pharmacy, medical, biotechnology and business) in a university in Malaysia with the help of pre-validated research questionnaire.  The Statistical Package for Social Science (SPSS) Version 24.0 was used to analyze and present the data. Results: The final response gathered was 324 from four faculties. The pharmacy faculty students had better knowledge as compared to the other faculties. The female students had better knowledge of oral health hygiene as compared to males. Final year students reported more appropriate knowledge as compared to pre-final year students. Conclusion: Overall appropriate knowledge was observed among the four studied faculties of the university. The present study concluded that pharmacy students had more appropriate knowledge of oral health and hygiene than the other faculty students.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Saeed Rokooei ◽  
Farshid Vahedifard ◽  
Solomon Belay

Purpose The purpose of this study is to investigate the effect of gender differences in the perception of civil engineers and construction (CEC) students toward resilience to natural hazards and extreme events in a changing climate. This study also explores to what extent CEC students perceive the status of the US infrastructure systems similar to an external evaluation model (i.e. American Society of Civil Engineers Infrastructure Report Card). Design/methodology/approach An empirical study was conducted to examine the perception of resilience among 103 females and 279 male CEC students from 15 universities across the USA. The obtained data were quantified, and different statistical methods were used to explore the similarities and differences in the gender group responses. Findings The results indicated a significant mean difference (disagreement) between male and female groups in the importance of community resilience, management and handling of natural hazards. In addition, while there was no meaningful difference between female and male students in their content knowledge, female students showed a more accurate perception about impacting factors involved. Originality/value The findings of this study offer new insight into the impacts of gender differences in the perception of resilience, which can be used to enhance the educational experience of CEC female students in areas related to community and infrastructure resilience.


2022 ◽  
pp. 28-49
Author(s):  
Sergio Alloza Castillo ◽  
Flavio Escribano ◽  
Óscar Rodrigo González López ◽  
María Buenadicha Mateos

The preconceived notion concerning negative effects of video games and students' academic performance is a widely known subject. However, some investigations explore the positive impact of video games on academic performance. With a sample of 247 university students, this chapter studies the perception of both gamers and non-gamers about soft skills and their current relevance in academic and professional fields. The possible relationships linking the intensity of the usage of video games, academic performance, and the perception concerning soft skills are investigated. The results expose a generalized positive perception respecting the relation between video games and the development of soft skills, specifically to the video game genre and its relevance and influence on academic performance, as well as gender differences, where women prevail in emotional and social managements, although this influence is not elevated.


2019 ◽  
Vol 29 (Supplement_4) ◽  
Author(s):  
M Tavolacci ◽  
P Habihirwe ◽  
P Déchelotte ◽  
J Ladner

Abstract Background University students tend to find it difficult to ask for help especially when it comes to health issues. The objective of the study was to determine the health issues of general practitioner and the reasons of primary care foregone in university students. Methods A cross sectional study was conducted in 2018 in Normandy university students (France). The socio demographic characteristics of the university students were collected. The primary care seeking during the previous 12 months were assessed by the consultation to the general practitioner and categorized: acute physical issues (stomach aches, cough ...), chronic physical issues (asthma, diabetes...), mental health issues (stress, anxiety...) and preventive medicine (vaccine, certificate...). The foregone of primary care during the previous 12 months and the barriers to accessing primary health-care-seeking were also collected. Results 1179 university students (58.0% of women, age mean 20.4 years) were included. Frequency of health issues in the last 12 months were preventive issues (57.2%), acute physical issues (52.2%), chronic physical issues (16.7%) and psychological issues (18.4%). The foregone of primary care of the university students was reported by 20.5% of university students. The three main barriers reported by these students to accessing primary health-care-seeking behaviour were self-treatment (60.6%), lake of time (64.7%) and financial barriers (25.4%). Logistic regression showed that the foregone of primary care was positively associated with being female students AOR=1.69 CI95% (1.21-2.36), grant holder AOR=1.52 CI95% (1.10-2.02), and living in rented accommodation AOR=1.47 CI95% (1.03-2.02). Conclusions Half of university students consult the general practitioner for physical concerns and one fifth for psychological disorders. However with 20% of primary care foregone by university students, the access of primary care in the targeted population could be improved. Key messages One fifth of university students foregoes to primary care. Female students, grant holder and living in accommodation are the risk factors of foregone of primary care.


2020 ◽  
Vol 62 (7/8) ◽  
pp. 779-803
Author(s):  
Yaser Hasan Salem Al-Mamary ◽  
Mohammed Abdulrab ◽  
Mohammed A. Alwaheeb ◽  
Naif Ghazi M. Alshammari

PurposeThis research intends to contribute to the literature of entrepreneurial intentions through determining the factors impacting the entrepreneurial intentions among students in different academic programs. This is in order to enhance and improve entrepreneurship-related procedures within relevant universities.Design/methodology/approachThe study was conducted by a structured survey questionnaire on 261 students in the University of Hail. The questionnaire was developed based on previous studies. The proposed hypotheses were tested by the use of the structured equation modeling (SEM) via using Amos software.FindingsThe results of the current study support the theoretical integration of the model as most of the hypotheses have been accepted. The results of the survey also show that attitudes toward behavior, self-efficacy, autonomy, risk-taking, pro-activeness and competitive aggressiveness are expressively related with entrepreneurial intention. Yet, social norms and innovativeness are not considerably connected with entrepreneurial intention.Research limitations/implicationsThis study seeks to contribute to the relevant literature by integrating the theory of planned behavior (TPB) and the entrepreneurial orientation model (EO). This is in order to identify the factors impacting the intention of entrepreneurship among Saudi university students. As the case in many studies, this present study has some limitations. The main limitation lies in that it would not be possible to generalize the study's findings. This is due to the fact the research is the outcome of examining and studying one Saudi university. Therefore, it would be better to conduct similar studies in other Saudi universities in order to generalize the findings of the study.Practical implicationsThe study's results could be of value to policymakers and university administrators in Saudi Arabia universities by which they could be enabled to allocate resources, develop strategies and provide all requirements for the sake of improving entrepreneurial skills among university students. This comprehensive model can be used as a tool for planning and prioritizing resources in bid for providing the required support as this support would reinforce the entrepreneurial opportunity of university students. As such, students would have better thinking about entrepreneurial work and thus would be assisted in achieving their professional goals and the broader goal of nation building.Originality/valueSince today's youth are viewed as the potential future entrepreneurs, they should be encouraged to achieve the Saudi Kingdom's goals through creating suitable employment opportunities for them by supporting entrepreneurship. Therefore, pointing out the factors impacting the entrepreneurial intention of students will contribute to developing the field of entrepreneurship among young people in Saudi Arabic in general. In addition, realized outcomes would create an exciting new knowledge with regard to the entrepreneurial intention among the youth at the university level.


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