Perception of Nigerian Muslim account holders in conventional banks toward Islamic banking products

2014 ◽  
Vol 7 (3) ◽  
pp. 288-305 ◽  
Author(s):  
Kabiru Jinjiri Ringim
Keyword(s):  
Discriminant Validity ◽  
Structural Model ◽  
Measurement Model ◽  
Government Support ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Validity And Reliability ◽  
Cross Sectional ◽  
Content Type ◽  
Conventional Bank

Purpose – The purpose of this study is to determine the level of perception of a Muslim account holder in a conventional bank toward Islamic banking products and to determine the relationship between the perception levels of Nigerian’s account holder’s and their decision to patronize Islamic banking. Personal perception factor is operationalized as opinion or observations, which are able to influence customer’s decision to patronize Islamic banking products and services. Design/methodology/approach – A field survey was conducted and samples drawn using proportionate stratified simple random sampling techniques. Out of the 500 questionnaires distributed by hand, only 304 were returned and 286 were usable for the data analysis using SPSS and PLS Modeling Software. Findings – First, the means for personal perception variable was 4.91 with standard deviation of 1.007. This indicates the good perception level of Islamic products by Muslim account holders in a conventional bank in Kano, Nigeria. The respondents’ level of decision to patronize the Islamic banking products and services was satisfactory. Second, the results also showed that the research framework model, structural model and hypothesis were supported. In the measurement model, the convergent, discriminant validity and reliability/composite reliability of the perception construct were assessed favorably. The results revealed that perception was positively associated with a Muslim account holder’s decision to patronize Islamic banking products. Research limitations/implications – The study is subject to several shortcomings that limit interpretation of findings. One of the limitations of this study is the use of cross-sectional design for survey research and subjective self-reported perceptual measures in assessing the studies. Hence, the findings of this study cannot be generalized in a larger context across the cultures of other countries. Practical implications – The implication of this study is for the Islamic banking industry to focus on the people’s level of perception, government support, quality and availability of Islamic banking products and services that would have an impact on customer decision to patronize Islamic banking products. The necessary suggestions on new area of research were recommended for future researchers. Social implications – Islamic banks have the potential to exploit and market to various segments of customers extending beyond those who are concerned with the legitimacy of the facility from the Islamic point of view and those who seek service quality, convenience and efficient transactions. To the practitioners in search of patronage of Islamic banking products and services, patronage studies on Islamic banking have so far largely focused on the combination of various religious, reputation, commercial, service satisfaction, staff, confidentiality and convenience factors. Originality/value – The results of the present study establish the major problem that requires urgent attention needed to strengthen public education toward the distinctive characteristics of Islamic banks and how it may profitably suit the interest of customers in their financial dealings.

Harnessing social interaction and intellectual capital in intergovernmental networks

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jose M. Barrutia ◽  
Carmen Echebarria
Keyword(s):  
Social Capital ◽  
Social Interaction ◽  
Intellectual Capital ◽  
Discriminant Validity ◽  
Structural Model ◽  
Shared Vision ◽  
Structural Level ◽  
Shared Resources ◽  
Cross Sectional ◽  
Content Type

PurposeIntellectual capital creation (ICC) in networks has been considered as central to the processes for responding to wicked problems. However, knowledge on the factors that explain ICC in networks is limited. We take a step toward filling this research gap by drawing on an extended view of social capital to identify specific network features that should explain ICC heterogeneity in engineered intergovernmental networks.Design/methodology/approachA sample of 655 local authorities participating in 8 networks was used to test the framework proposed. Data analysis followed a three-step approach. Firstly, confirmatory factor analysis was applied to assess the convergent and discriminant validity of the measures. Secondly, a non-parametric median test was conducted to determine whether the variables under study were statistically different for the eight networks. Lastly, the structural model underlying the conceptual framework was tested.FindingsThe authors found that the eight intergovernmental networks studied differed significantly in their levels of social interaction and ICC. At a structural level, three variables usually considered representative of social capital (social interaction, trust and shared vision) and two supplementary variables (shared resources and shared decisions) were proven to have significant direct and/or indirect effects on ICC.Originality/valueNo previous cross-sectional research has studied the link between the creation of social capital and intellectual capital in engineered intergovernmental networks. As this research focuses on networks and climate change, it contributes to the fourth and fifth stages of intellectual capital research.

scholarly journals Modelling public behavioral intention to adopt Islamic banking in Uganda

2016 ◽  
Vol 9 (4) ◽  
pp. 583-600 ◽  
Author(s):  
Sulaiman Lujja ◽  
Mustafa Omar Mohammad ◽  
Rusni Hassan
Keyword(s):  
Structural Equation ◽  
Structural Model ◽  
Measurement Model ◽  
Developed Countries ◽  
Subjective Norm ◽  
Islamic Banking ◽  
Least Developed Countries ◽  
Financial Flows ◽  
Content Type ◽  
Intention To Adopt

Purpose Islamic banking (IB) has resulted in abundant cross-border financial flows and diversified economic inter-linkages with over US$2tn in assets that have extended beyond Muslim countries to more established global financial centres and other emerging economies. Despite this remarkable diffusion, numerous developing and least-developed countries are yet to embrace IB. This study aims to examine the factors that determine public intention to adopt IB in Uganda. Design/methodology/approach This study undertook a quantitative approach where the theory of reasoned action (TRA) was used as a theoretical framework and structural equation modelling technique was applied to determine the relationship between attitude, subjective norm and public intention to adopt IB. Thus, a sample of 300 bank customers was surveyed using a questionnaire. Findings Initially, the measurement model did not fit the data well. So, the model was modified by removing an indicator with a lower loading. Finally, the structural model under maximum likelihood estimate analysis confirmed a good model fit for the data. Key findings were as follows: attitude positively influenced intention to adopt IB, whereas subjective norm influence to intention is mediated by attitude. Furthermore, public intention to adopt IB in Uganda can be predicted by attitude (R2 = 0.89) which also mediates the prediction of subjective norm to intention (R2 = 0.58). Originality/value To the best of the authors’ knowledge, no study has used the TRA on the feasibility and adoption of IB. Thus, the present study is relevant in extending the theoretical body of knowledge by validating the TRA in a new field.

Factors influencing the community behavioral intention for adoption of Islamic banking

2019 ◽  
Vol 12 (4) ◽  
pp. 586-600 ◽  
Author(s):  
Sayeda Zeenat Maryam ◽  
Mian Saqib Mehmood ◽  
Chaudhry Abdul Khaliq
Keyword(s):  
Behavioral Intention ◽  
Reasoned Action ◽  
Cost Benefit ◽  
Positive Influence ◽  
Government Support ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Bottom Line ◽  
Content Type ◽  
Practical Implications

Purpose Islamic banking (IB) is growing rapidly not only in Islamic countries but also in all over the world. The purpose of this paper is to stumble on the features that have an impact on Islamic banking adoption (IBA) in case of Pakistan. Design/methodology/approach The identification of the factors that affect IBA has made by extending the theory of reasoned action (TRA). However, the conceptual model for this study includes knowledge (K), business support (BS), government support (GS), reputation (Rep), religious obligation (RO), cost-benefit (CB) and social influence (SI) as the independent variables. To test the conceptual framework data were collected through a survey by distributing the 400 questionnaires among users- and non-users of Islamic banks. Multiple regression analysis was applied to test the hypothesis of this study. Findings The findings of the study suggest that Rep, CB, RO and SI has a highly significant and positive influence on IBA. On the other hand, K, GS and BS have insignificant influence on IBA. The bottom line of this study suggests that more the ROs will be adopted by Islamic banks, more will be the tendency to adopt it by a bank customer in case of Pakistan. Research limitations/implications The generalizability of the findings of this research is limited to IB. Practical implications Findings of the study present worthy insight especially for the practitioners to develop significant strategies to bridge the gap between industry and academia in case of IB. Originality/value This study is an extension of TRA.

Enabling internet banking adoption

2017 ◽  
Vol 30 (2) ◽  
pp. 263-294 ◽  
Author(s):  
Bijith Marakarkandy ◽  
Nilay Yajnik ◽  
Chandan Dasgupta
Keyword(s):  
Perceived Risk ◽  
Structural Model ◽  
Measurement Model ◽  
Internet Banking ◽  
Internet Usage ◽  
Government Support ◽  
Content Type ◽  
Actual Usage ◽  
Proposed Model ◽  
The Relationship

Purpose The integration of relevant antecedents into TAM would lead to better understanding of the decision factors which act as enablers for the adoption of internet banking. The purpose of the paper is to determine the influence of the antecedents subjective norm, image, banks initiative, internet banking self-efficacy, internet usage efficacy, trust, perceived risk, trialability and government support on the existing constructs of the technology acceptance model (TAM) and to test measurement invariance and the moderating effect of the demographic variables on the relationship between the latent constructs used in this augmented TAM. Design/methodology/approach A survey questionnaire was administered on internet banking users and a total of 300 responses were collected. A two-step approach suggested by Hair et al. (2006) and Schumacker and Lomax (2004) was used in this study. The proposed model was assessed using the confirmatory factor analysis approach. The structural model was then tested in order to establish nomological validity. The data based on four demographic dimensions gender, age, income, education were divided into two groups for each of these demographic dimensions. The invariance test was first performed on the measurement model and then on the structural model. The measurement model and structural model were subjected to tests of equivalence of parameters across groups. Findings To a large extent the results of the study supports the proposed model and thereby contributes to understand the influence of subjective norm, image, banks initiative, internet banking self-efficacy, internet usage efficacy, trust, perceived risk and government support on internet banking adoption. The predictor variables in the augmented TAM were able to explain 29.9 per cent of the variance in the actual usage of internet banking as compared to the TAM which was able to explain only 26.5 per cent variance in the actual usage of internet banking. A significant difference in the relationship between the different constructs of the model was observed when the model was subjected to multi-group invariance testing. Research limitations/implications The study suffers from the same limitations as most other studies involving TAM. In this study self-reported measures about the usage were taken as the actual usage. The findings of the study can be of use to marketers for target-specific marketing by customizing the marketing campaign focussing on the factors that were found to be strong influencers leading to the usage of internet banking for each target audience. Originality/value The main challenge in this study was to develop the conceptual model for the internet banking adoption by extending the TAM and to get a robust theoretical support from the extant literature for the relevant factors along with their relationship to uncover new insights about factors responsible for the internet banking adoption. The augmented model had an improved predictive capability and explanatory utility.

Determinants of consumer’s readiness to adopt Islamic banking in Kashmir

2019 ◽  
Vol 11 (5) ◽  
pp. 1125-1154
Author(s):  
Asif Hamid Charag ◽  
Asif Iqbal Fazili ◽  
Irfan Bashir
Keyword(s):  
Perceived Risk ◽  
Structural Equation ◽  
Government Support ◽  
Equation Modeling ◽  
Islamic Banking ◽  
Consumer Attitude ◽  
Intention To Use ◽  
Cross Sectional ◽  
Content Type ◽  
Readiness To Adopt

Purpose The purpose of this study is to examine the factors that influence the consumer intention to adopt Islamic banking. Design/methodology/approach The study extends the theory of reasoned action (TRA) by incorporating additional variables such as government support, perceived risk, perceived image, religiosity and culture. A research instrument adapted from previous studies is administered online on a sample of 310 respondents. The data collected are subjected to exploratory factor analysis followed by structural equation modeling using SPSS and analysis of a moment structures (22.0 Version). Findings The results of the study reveal that consumer intention to use Islamic banking is collectively determined by attitude, religiosity, culture, government support and perceived risk. It reflects that attitude and religiosity are the major predictors of a consumer’s intention followed by government support. Furthermore, results indicate that a consumer’s attitude toward Islamic banking is determined by social influence, government support, religiosity and perceived risk. Also, it is found that culture and perceived image have no significant effect on a consumer’s attitude toward adoption of Islamic banking. Further, the results indicate that attitude mediates the effect of religiosity, perceived risk, government support and culture on a consumer’s intention to use Islamic banking. Research limitations/implications The success of Islamic banking ultimately depends on consumer readiness and adoption of it. This study provides significant insights into various aspects of consumer attitude and intention toward Islamic banking adoption. The results provide vital inputs to policymakers and practitioners in offering and promoting Islamic banking. Also, the knowledge and understanding of key consumer specific factors can be used by banks in framing strategies for positioning and targeting Islamic banking products. The study is subjected to certain limitations such as – the study accounts only for limited factors and does not provide for factors such as pricing, behavioral control and Islamicity of the product. Second, this study is limited to the geographic area of Kashmir. Third, the study design is cross-sectional is nature. Originality/value Essentially, this study is a pioneering effort in applying an integrated TRA model to determine consumer intention to use Islamic banking in Kashmir. Furthermore, the current study examines the relationship between additional variables simultaneously within the framework of TRA. The study also explores the effect of religiosity and culture on consumer’s attitude and intention, which has remained largely unexplored in the context of Islamic banking.

Student as customer concept: an approach to determine Pakistani students' preferences as customers while studying at private universities

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Syed Ali Raza ◽  
Wasim Qazi ◽  
Komal Akram Khan ◽  
Syed Mir Muhammad Shah
Keyword(s):  
Convergent Validity ◽  
Discriminant Validity ◽  
Structural Model ◽  
Private Universities ◽  
Educational Practice ◽  
Measurement Model ◽  
Equation Modeling ◽  
Educational Institutions ◽  
Content Type ◽  
Students As Customers

PurposeThe promising factor for success in a prevailing knowledge-based economy is the excellence in customer service. Private universities are now becoming customer- and service-oriented organizations due to the competition. Therefore, many educational institutions treat their students as customers and restructure their educational practice based on the concept of market consumption. Therefore, many educational institutions treat their students as customers and restructure their educational practice. The purpose of this study is to determine the students' preferences as customers while studying at private universities and factors that affect their intentions to study at private universities when they adopt the student-as-customer concept.Design/methodology/approachThe research model is analyzed with structural equation modeling. The analysis is done with the application of the measurement model and the structural model. The measurement model is first evaluated by examining scale reliability, convergent validity and discriminant validity, whereas the assessment of the structural model is conducted for determining the predictive power and analyzing the hypothesized relationships between the proposed constructs through path analysis.FindingsIn the paper, seven path shows a significant and positive relationship. However, four relationships are positive but insignificant.Originality/valueThis study contributes to the literature theoretically as well as methodologically. Moreover, it is among the first research that is being conducted in Karachi. Secondly, this study developed a hybrid model by integrating one theory and a conceptual model to determine the factors affecting students' attitudes toward acceptance of the student-as-customer concept and their intentions. Therefore, this paper is useful in filling the gap in the higher education literature and also provides direction for universities to consider and prepare for the consequences of the concept's adoption associated with the number of students who intend to study at their universities.

Investigating determinants of youth's intentions of seeking microcredit in the post-conflict era

2014 ◽  
Vol 26 (4) ◽  
pp. 579-601 ◽  
Author(s):  
Charles Jebarajakirthy ◽  
Antonio C. Lobo ◽  
Chandana Hewege
Keyword(s):  
Sri Lanka ◽  
Structural Model ◽  
Measurement Model ◽  
Cross Sectional ◽  
Content Type ◽  
Post Conflict ◽  
Bottom Of Pyramid ◽  
Post War ◽  
Affected Country ◽  
Practical Implications

Purpose – Bottom of pyramid market (BOP) has gained attention of researchers and marketers in recent years. The BOP market comprises many segments, however, little is known about purchase behaviour in BOP market or segments therein. The purpose of this paper is to investigate youth's intentions of seeking microcredit in the post-war era that are an integral part of BOP market. Design/methodology/approach – The sample comprised 1,250 youth aged 18 and above from Northern Province of Sri Lanka. Surveys were administered for data collection. After testing measurement model, a structural model was run to test hypotheses. Findings – Positive affect, subjective norms and entrepreneurial desire enhanced intentions of seeking microcredit, whereas perceived deterrents negatively influenced those intentions. Perceived benefits, perceived behavioural control and knowledge of microcredit did not have significant effects on these intentions. Research limitations/implications – This study was conducted in one war-affected country, Sri Lanka. Also, data were cross-sectional. Hence the model needs replication amongst youth in other post-conflict contexts and with longitudinal data. Practical implications – Findings of this study would be of use to market microcredit to youth in post-conflict era and other segments of BOP. Originality/value – A unique purchase behavioural model is suggested to enhance youths’ intentions of seeking microcredit in the post-war era, a segment within the BOP market. This study can contribute to purchase behaviour literature in identified contexts.

Double Sided Perspective of Business Resilience: The Rationality and Irrationality of SME Experience

2021 ◽  
Vol 12 (1) ◽  
pp. 16-16
Author(s):  
Nopriadi Saputra ◽  
Maria Grace Herlina
Keyword(s):  
Structural Equation ◽  
Structural Model ◽  
Measurement Model ◽  
Model Analysis ◽  
Validity And Reliability ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Killing Field ◽  
Business Resilience ◽  
The Impact

COVID-19 has created a killing field for SME as one of national economics pillars. Business resilience becomes crucial issue. It has stimulated the owner and/or managers of SME to do many things for saving the SME from its bankruptcy rationally and/or irrationally. This study aimed to elaborate business resilience and to test the impact of rational and irrational factors on business resilience. The rational factors consist of: (1) implementation of health protocol in doing business, (2) developing business flexibility, and (4) improving alliance capability. The rational factors consist of (4) enhancing pro-social leadership a (5) conducting workplace spirituality. This study is cross-sectional survey with causal approach for testing five hypothesizes. Convenience method was used as sampling method. This study involved 506 small medium enterprises in Jawa and Sumatera, the two biggest islands in Indonesia. Collected data were structured with PLS based Structural Equation Modelling. Proposed research model was described into second order construct and tested by validity and reliability analysis, measurement model analysis and structural model analysis. Keywords: Resilience, Flexibility, Spirituality, Pro-Social Leadeship

Managers' disruptive innovation activities: the construct, measurement and validity

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fawad Sadiq ◽  
Tasweer Hussain ◽  
Afshan Naseem
Keyword(s):  
Discriminant Validity ◽  
Innovation Process ◽  
Sampling Technique ◽  
Disruptive Innovation ◽  
Future Research ◽  
Validity And Reliability ◽  
Cross Sectional ◽  
Content Type ◽  
Innovation Activities ◽  
Exploratory Factor Analyses

PurposeThe purpose of this paper is to present results of a study that operationalizes the construct of disruptive innovation activities (DIA) at managerial level and to examine its validity.Design/methodology/approachA sequential mixed method approach is adopted in this study where a Likert-type scale to measure DIA is developed basing on the interviews of thirteen managers and conceptualization of disruptive innovation at manager level. Later, the scale validity and reliability are examined through quantitative data from 390 managers. The data are analyzed using IBM SPSS 23 and AMOS 21.FindingsThe findings of the study indicate that managers' DIA are spread across four phases of the disruptive innovation process, i.e. initiation, introduction, evolution and convergence. Furthermore, the reliability measures, exploratory factor analyses, confirmatory factor analysis and subsequent convergent and discriminant validity tests support the DIA scale. Nomological validity of DIA is also presented which demonstrates its predictive validity.Research limitations/implicationsLimitations include research methods used in this study, such as cross-sectional design and nonprobabilistic sampling technique. Implications for future research are also provided.Originality/valueDespite highlighting the importance of managers regarding disruptive innovation outcomes, prior research lacked to provide empirical foundations to understand the phenomenon from managerial perspective. This study fills this gap in the literature by providing a measure of DIA at manager level and distinguishing it from similar constructs. The construct validity of DIA can help measure an organization's disruptive potential in terms of its key human resource. Moreover, the DIA scale can be used to substantiate the alignment of the managerial activities with the innovation roles in organizational settings and to develop more relevant incentive plans.

Psychometric evaluation of the Persian version of the spiritual well-being scale (SWBS) in Iranian patients with cancer

2021 ◽  
pp. 1-9
Author(s):  
Hamid Sharif Nia ◽  
Mobin Mohammadinezhad ◽  
Kelly A. Allen ◽  
Christopher Boyle ◽  
Saeed Pahlevan Sharif ◽  
...  
Keyword(s):  
Discriminant Validity ◽  
Psychometric Evaluation ◽  
Well Being ◽  
Validity And Reliability ◽  
Cross Sectional ◽  
Patients With Cancer ◽  
Persian Version ◽  
Convergent And Discriminant Validity ◽  
Spiritual Well Being ◽  
Iranian Patients

Abstract Objective The spiritual well-being scale (SWBS) is a widely used clinical scale which should be evaluated for Iranian patients with cancer. The aim of this study is to evaluate the psychometric properties of the Persian version of the SWBS in Iranian patients with cancer. Method This cross-sectional, methodological study was conducted among Iranian patients with cancer (n = 400). The participants were recruited using convenience sampling. The content, construct, convergent and discriminant validity, and reliability of the Persian version of the SWBS were evaluated. Results A two-factor structure for the scale was indicated with the factors being: connecting with God and meaningless life that explained 54.18% of the total variance of the concept of spiritual well-being. The results demonstrated the model had a good fit. Cronbach's alpha, McDonald's omega, and the inter-item correlation values of the factors indicated good internal consistency of the scale. Significance of results These results suggest that the Persian version of the SWBS is a reliable and valid measure to assess the spiritual well-being of patients with cancer through 16 items related to connecting with God and meaningless life.

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