Complex products and comprehensive service agreements: A case study of outsourcing in contract cities

2015 ◽  
Vol 15 (2) ◽  
pp. 150-176 ◽  
Author(s):  
Spencer T. Brien ◽  
Leslie L. Hine
Keyword(s):  
Qualitative Study ◽  
Product Complexity ◽  
Multiple Functions ◽  
The Public ◽  
Complex Products ◽  
Comprehensive Service ◽  
The Government ◽  
Lock In ◽  
The City

This study investigates how outsourcing multiple public functions in a single contract increases the complexity of the services rendered under the agreement. We hypothesize that product complexity arises in these bundled service agreements due to several factors including diseconomies of scope, the 'lock-in' problem, and communications problems between the contractor, the government and the public. We investigate these questions using a textual analysis research methodology to examine the initial contract documents that formalized an agreement between the City of Sandy Springs Georgia and the firm CH2M Hill. The results of this qualitative study identified several ways that different combinations of functions increased product complexity. It also revealed ways the contracts were designed to mitigate the risks of outsourcing multiple functions in a single contract.

scholarly journals Parameters for Public Space Architecture. Informal Commerce Dynamics, as an Opportunity to Stimulate Urban Scenarios. Case Study Cali-Colombia

2018 ◽  
Vol 12 (8) ◽  
pp. 27
Author(s):  
Gustavo Arteaga ◽  
Edier Segura ◽  
Diego Escobar
Keyword(s):  
Public Space ◽  
City Center ◽  
Interesting Phenomenon ◽  
The Public ◽  
General Terms ◽  
The Social ◽  
The Government ◽  
Space Architecture ◽  
The City

In the last decades, the occupation of the pedestrian routes and in general of the public space in the city center of Cali Colombia, have been evidencing diverse phenomena, which to a great extent respond to the accelerated growth of the urban population, where the migrations that have occurred in the interior of the country (fruit of the social conflicts of the last decades), have particularly marked the realities. In Cali, on 10th and 15th streets, near the Government Building, the Palace of Justice and the Municipal Administrative Center - CAM, the public space in general terms has been stressed in a particular way, which has generated conflicts in the surfaces designed for the pedestrians, since they are occupied by vendors in the midst of the informality routines, forcing the pedestrian to use the automobile tracks being a notorious and interesting phenomenon, when observing the factors that produce it and using them as parameters in the design of architectural spaces that contribute to improvement.

Greening the city between public needs and private preferences in Carré de Soie, Lyon

2021 ◽  
Vol 92 (4) ◽  
pp. 461-477
Author(s):  
Lilian van Karnenbeek
Keyword(s):  
Land Ownership ◽  
Green Spaces ◽  
The Public ◽  
The Government ◽  
Private Actors ◽  
Role Of The Government ◽  
And Control ◽  
The City

Governments are increasingly facing conflicting land uses in cities. Many governments strongly aspire to provide green spaces for the public, yet simultaneously stimulate private preferences for real-estate development. This paper argues that examining the interrelationship between land ownership and control over land clarifies the provision of green spaces in the context of private preferences for development. It presents a case study of the Carré de Soie urban development in which the government aspires to an abundance of green but concurrently encourages the market to take the initiative. The findings show that the lack of public land ownership combined with private actors having a say in control over land fell short in satisfying public aspirations for green spaces. This paper concludes that if cities need to become greener, recognising the role of the government to act in the public interest is of utmost importance.

scholarly journals Why Public Bus is a Less Attractive Mode of Transport: A Case Study of Putrajaya, Malaysia

2017 ◽  
Vol 47 (1) ◽  
pp. 82-90 ◽  
Author(s):  
Muhamad Nazri Borhan ◽  
Ahmad Nazrul Hakimi Ibrahim ◽  
Deprizon Syamsunur ◽  
Riza Atiq Rahmat
Keyword(s):  
Customer Service ◽  
Public Transportation ◽  
Kuala Lumpur ◽  
The Public ◽  
Transport Safety ◽  
The Government ◽  
Bus Service ◽  
Mode Of Transport ◽  
The City

This paper investigates the constraints that limit the use of public bus by people commuting to work in Putrajaya, Malaysia. Putrajaya was built to replace the city of Kuala Lumpur as the new administrative centre for the government of Malaysia. This research adopted qualitative methods which involved a total of 29 respondents who use car and/or bus to commute to their workplaces. The findings of this study show that several factors, such as reliability, safety, and customer service, play considerable roles in promoting the use of public transportation. The respondents agree that reliability (e.g. frequency, punctuality, and transfer) is an important factor in choosing a particular mode of transport. Safety is one of the major concern amongst the respondents, which need to be improved along with customer satisfaction of the public bus service. The results of this study suggest that a more reliable and accessible service is required to promote public bus as an attractive mode of transport.

scholarly journals Assessment of the Current Situation of Informal Recyclers and Recycling: Case Study Bogotá

2019 ◽  
Vol 11 (22) ◽  
pp. 6342
Author(s):  
Juliette F. Bermudez ◽  
Ana M. Montoya-Ruiz ◽  
Juan F. Saldarriaga
Keyword(s):  
Local Economy ◽  
Qualitative And Quantitative Analysis ◽  
The Public ◽  
The Social ◽  
The Government ◽  
Statistical Sample ◽  
Mixed Approach ◽  
The City ◽  
Potential Use

The contribution of recyclers to the environment and the local economy is not recognized and they are not remunerated for the service they provide to the city. It is well known that informal collection contributes to the recycling of resources in a positive way, but it is also associated with several environmental, health, and social problems. In Colombia, these recyclers work informally. In 2016, Decree 596 was issued, which regulates the utilization of the public cleaning service and the transitory regime for the formalization of informal recyclers. The objective of this work is to evaluate the social and technical impact of recycling in the city of Bogotá three years after the regulations were issued. A study was carried out in order to study how recyclers have been affected by the new regulations after three years of validity as well as understand their perceptions of the evolution of recycling in the city. The study consisted of a series of surveys of recyclers from a statistical sample with 0.05 error that applied a mixed approach. Qualitative and quantitative analysis were included. This analysis was done in order to mix statistical results with deep analysis. The survey indicated that a low percentage of users (good 28%) performed good processes of separation at the source, which lowers the recovery of materials and prevents the potential use of many others. Likewise, it was evidenced that for a material to be sold or commercialized it depends significantly on the separation at the source. In addition, according to the perception of the respondents, society tends to discriminate against them, which leads to the conclusion that discrimination still exists between both the government and society. Finally, the current legislation has not been effective in its implementation and court declarations regarding recyclers as people with inherent rights have not yet been applied in Colombia.

scholarly journals Literacy Hub (L-hub): Studi Strategi Literasi Pemerintah Daerah (Studi Kasus di Kota Baubau)

2020 ◽  
Vol 15 (1) ◽  
pp. 105-118
Author(s):  
Herie Saksono
Keyword(s):  
Active Role ◽  
City Government ◽  
Cultural Literacy ◽  
Regional Government ◽  
The Public ◽  
The Government ◽  
The Times ◽  
Literacy Implementation ◽  
The City

  Literacy is still a problem in various regions. The times’ development has also changed the spectrum of literacy, so literacy is not just the ability to read, write, and count. The results of the measurement of various international institutions prove how the condition of literacy has deteriorated. How is the management of literacy carried out by the Government, Regional Government and the community? What should literacy stakeholders do in an effort to develop a cultural literacy? This study aims to describe the condition of literacy in the region, encourage the presence of the Government and Regional Governments to initiate extraordinary agenda of literacy implementation, and provide understanding to the public regarding the availability of public participation space to actualize literacy culture. This study used a descriptive qualitative approach to describe literacy in the area with a case study method in Baubau City. The study concluded the importance of rearranging literacy management in an integrated manner - Central and regional by involving stakeholders in literacy. It is recommended that the Baubau City Government initiate the Literacy Hub (L-Hub) which will be an accelerator of the development of cultural literacy by prioritizing the active role and collaboration between community elements. In addition, it is necessary to create a conducive climate that supports ecosystem literacy and literacy as a lifestyle for the sake of the creation of literate generations that will accelerate the realization of the city of literacy. Abstrak Literasi masih menjadi problematika di berbagai daerah. Perkembangan zaman turut merubah spektrum literasi, sehingga literasi tidak sekedar kemampuan membaca, menulis, dan berhitung. Hasil pengukuran berbagai institusi internasional membuktikan betapa terpuruknya kondisi literasi. Bagaimana pengelolaan literasi yang dilakukan Pemerintah, Pemerintah Daerah, dan masyarakat? Apa yang harus dilakukan para pemangku kepentingan literasi dalam upaya mengembangkan budaya literasi? Kajian ini bertujuan mendeskripsikan kondisi literasi di daerah, mendorong kehadiran Pemerintah dan Pemerintah Daerah untuk menginisiasi extraordinary agendapenyelenggaraan literasi, dan memberi pemahaman kepada masyarakat terkait ketersediaan ruang partisipasi publik untuk mengaktualisasikan budaya literasi. Kajian ini menggunakan pendekatan kualitatif deskriptif untuk mendeskripsikan literasi di daerah dengan metode studi kasus di Kota Baubau. Kajian menyimpulkan pentingnya menata kembali manajemen literasi secara terintegrasi - Pusat dan daerah dengan melibatkan para pemangku kepentingan literasi. Direkomendasikan agar Pemerintah Kota Baubau menginisiasi Literacy Hub(L-Hub) yang akan menjadi akselerator pengembangan budaya literasi dengan mengedepankan peran aktif dan kolaborasi antarelemen masyarakat. Selain itu, diperlukan penciptaan iklim kondusif yang mendukung ekosistem literasi dan pembiasaan berliterasi sebagai gaya hidup demi terciptanya generasi literat yang akan memercepat terwujudnya kota literasi.

scholarly journals INDIGENOUS PROTAGONISM IN RORAIMA AND ENVIRONMENT GUARDIANSHIP INSIDE THE SÃO MARCOS INDIGENOUS LAND

2016 ◽  
Vol 13 (26) ◽  
pp. 115-139
Author(s):  
Serguei Aily Franco de Camargo ◽  
Edson Damas da Silveira
Keyword(s):  
Concrete Case ◽  
Public Prosecution ◽  
The Public ◽  
Indigenous Movement ◽  
Methodological Procedures ◽  
The Government ◽  
The Relationship ◽  
The City ◽  
Indigenous Land

This paper presents a case study about an environmental lawsuit proposed by an indigenous citizen and signed by an indigenous lawyer aiming at preserving the environment inside the Indigenous Land of São Marcos, near Pacaraima city seat, at the border of the Indigenous Community of Ouro Preto. The case is about the irregular disposal of solid waste by the city seat inside the indigenous land and within the limits of the community where the tuxaua author of lawsuit lives. The objective of the paper is to check whether the judicialization of this environmental claim resulted in the maturation of the indigenous movement pointed out by the exercise of the full protagonism in solving problems arising from the relationship with the Brazilian State. The methodological procedures were partially empirical, based on two years of field observations, carried out at the community and in several meetings at the Public Prosecution Office in Roraima, workshops and assemblies with indigenous leaderships; bibliographic and documental, based on literature and on procedural documents. Finally, it was possible to observe the indigenous protagonism in the defense of their interests through the judicial apparatus of the State, reinforced, in the concrete case, by the nature of the indigenous land as a conservation unit and abandonment of the government tradition of the representation guardianship.

Making cities more walkable for tourists: a view from Singapore’s streets

2018 ◽  
Vol 4 (3) ◽  
pp. 285-297 ◽  
Author(s):  
Joan Henderson
Keyword(s):  
Public Space ◽  
Case Study Methodology ◽  
Content Type ◽  
The Public ◽  
Study Methodology ◽  
The Subject ◽  
The Government ◽  
City State ◽  
The City

Purpose The purpose of this paper is to explore the meanings of walkability and relevance for tourism in modern Asian cities, including barriers to its implementation. Particular reference is made to conditions in the city state of Singapore and the manner in which urban planning and transport policies are influencing the tourist walking experience. Design/methodology/approach A case study methodology was selected as most suitable for the exercise accompanied by a literature review. Findings are derived from material in the public arena collected from a range of sources. Findings The government is shown to be actively pursuing policies to encourage both walking and cycling by residents as components of wider strategies directed at improving liveability. Several initiatives which positively affect the comfort and enjoyment of city walking by tourists are identified, but so too are Singapore’s shortcomings as a destination in which to walk. Balancing the demands on public space is a critical challenge for authorities. Originality/value The subject has been neglected within both an urban tourism and Asian city context and this paper illuminates aspects of significance pertaining to the concept and practice of walkability. Insights are afforded into factors which facilitate walkability and impediments to overcome.

scholarly journals Enabling Knowledge Sharing within e-Government Back-Office through Ontological Engineering

2007 ◽  
Vol 2 (1) ◽  
pp. 33-48
Author(s):  
Graciela Brusa ◽  
María Laura Caliusco ◽  
Omar Chiotti
Keyword(s):  
Organizational Innovation ◽  
Santa Fe ◽  
Ontological Engineering ◽  
The Public ◽  
Software Applications ◽  
Process Characteristics ◽  
Main Requirement ◽  
The Government ◽  
Back Office

Nowadays, organizational innovation constitutes the government challenges for providing better and more efficient services to citizens, enterprises or other public offices. E–government seems to be an excellent opportunity to work on this way. The applications that support front-end services delivered to users have to access information systems of multiple government areas. This is a significant problem for e-government back-office since multiple platforms and technologies coexist. Moreover, in the back-office there is a great volume of data that is implicit in the software applications that support administration activities. In this context, the main requirement is to make available the data managed in the back-office for the e-government users in a fast and precise way, without misunderstanding. To this aim, it is necessary to provide an infrastructure that make explicit the knowledge stored in different government areas and deliver this knowledge to the users. This paper presents an approach on how ontological engineering techniques can be applied to solving the problems of content discovery, aggregation, and sharing in the e-government back-office. This approach is constituted by a specific process to develop an ontology in the public sector and an ontology-based architecture. In order to present the process characteristics, a case study applied to a local government domain is analyzed. This domain is the budget and financial information of Santa Fe Province (Argentine).

scholarly journals Using Internet Search Queries to Assess Public Awareness of the Healthy Cities Approach: A Case Study in Shenzhen, China

2021 ◽  
Vol 18 (8) ◽  
pp. 4264
Author(s):  
Jun Yang ◽  
Yutong Zhang ◽  
Yixiong Xiao ◽  
Shaoqing Shen ◽  
Mo Su ◽  
...  
Keyword(s):  
Public Awareness ◽  
Healthy Cities ◽  
Internet Search ◽  
Health Concerns ◽  
Search Queries ◽  
The Public ◽  
Health Factors ◽  
Data Source ◽  
The City

Cities around the globe are embracing the Healthy Cities approach to address urban health challenges. Public awareness is vital for successfully deploying this approach but is rarely assessed. In this study, we used internet search queries to evaluate the public awareness of the Healthy Cities approach applied in Shenzhen, China. The overall situation at the city level and the intercity variations were both analyzed. Additionally, we explored the factors that might affect the internet search queries of the Healthy Cities approach. Our results showed that the public awareness of the approach in Shenzhen was low. There was a high intercity heterogeneity in terms of interest in the various components of the Healthy Cities approach. However, we did not find a significant effect of the selected demographic, environmental, and health factors on the search queries. Based on our findings, we recommend that the city raise public awareness of healthy cities and take actions tailored to health concerns in different city zones. Our study showed that internet search queries can be a valuable data source for assessing the public awareness of the Healthy Cities approach.

unrechtliche peinliche schmehung oder dem gemeinen nutz nuetzlich?Eine Fallstudie zur Normenkonkurrenz im Schmähschriftprozess des 16. Jahrhunderts

2020 ◽  
Vol 25 (1) ◽  
pp. 135-149
Author(s):  
Jan Siegemund
Keyword(s):  
Early Modern ◽  
Common Good ◽  
Public Places ◽  
Legal Norms ◽  
The Public ◽  
The Common ◽  
The Public Sphere ◽  
The City ◽  
Different Levels

AbstractLibel played an important and extraordinary role in early modern conflict culture. The article discusses their functions and the way they were assessed in court. The case study illustrates argumentative spaces and different levels of normative references in libel trials in 16th century electoral Saxony. In 1569, Andreas Langener – in consequence of a long stagnating private conflict – posted several libels against the nobleman Tham Pflugk in different public places in the city of Dresden. Consequently, he was arrested and charged with ‘libelling’. Depending on the reference to conflicting social and legal norms, he had therefore been either threatened with corporal punishment including his execution, or rewarded with laudations. In this case, the act of libelling could be seen as slander, but also as a service to the community, which Langener had informed about potentially harmful transgression of norms. While the common good was the highest maxim, different and sometimes conflicting legally protected interests had to be discussed. The situational decision depended on whether the articulated charges where true and relevant for the public, on the invective language, and especially on the quality and size of the public sphere reached by the libel.

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