Quality teaching through transformational classroom leadership

2014 ◽  
Vol 22 (3) ◽  
pp. 273-285 ◽  
Author(s):  
James Pounder
Keyword(s):  
Teaching Quality ◽  
University Teaching ◽  
Future Research ◽  
Educational Outcome ◽  
Classroom Context ◽  
Classroom Experience ◽  
Content Type ◽  
The University ◽  
Classroom Leadership

Purpose – The purpose of this paper is to indicate that transformational classroom leadership has substantial benefits in terms of enhancing the quality of the classroom experience and associated educational outcome in the context of growing criticism of university teaching quality. It also aims to recommend the focus of future research to realise these benefits. Design/methodology/approach – The paper comprises a comprehensive review of literature on the outcomes of transformational leadership in a classroom context and identifies weaknesses in the research thus far. It then indicates an approach to capitalising the potential of this instructional innovation. Findings – Transformational classroom leadership has substantial benefits in terms of enhancing the quality of the classroom experience for both students and teachers. Research limitations/implications – This paper produces substantial arguments in favour of transformational classroom leadership as a means of enhancing teaching quality and educational outcomes. Nevertheless, the paper also recognises that research, thus far, has yet to indicate a systematic way forward to affecting its implementation. Practical implications – The transformational classroom leadership approach advocated in this paper has practical benefits for both students and teachers, especially at the university level. Originality/value – This paper draws attention to the potential benefits of transformational classroom leadership as a means of enhancing the quality of the classroom experience particularly for students. It also indicates a way forward designed to realise the benefits of this instructional approach.

scholarly journals Kaizen in university teaching: continuous course improvement

2019 ◽  
Vol 10 (4) ◽  
pp. 975-991 ◽  
Author(s):  
Ingo Kregel
Keyword(s):  
Participation Rate ◽  
Teaching Quality ◽  
Course Evaluation ◽  
Course Evaluations ◽  
University Teaching ◽  
Course Quality ◽  
Content Type ◽  
Quality Feedback ◽  
Course Material

PurposeThe current evaluation standards in German higher education institutions (HEIs) do not often lead to measurable quality improvement. The purpose of this paper is to critically evaluate whether Kaizen can improve the quality of teaching. The presented concept illustrates the evaluation of each course unit to continuously encourage quality feedback from the learners and intensify the exchange with lecturers.Design/methodology/approachAction research is used to combine the continuous improvement philosophy of Kaizen with student course evaluations. A pilot study of the concept provides data from four course cycles to analyze learnings and setbacks.FindingsLearners in the pilot courses welcomed the intense participation and allowed improvements to elements such as course concept, course material, presentation style and content or detail selection. The participation rate declined during each term and was highly influenced by triggers like exam and grade relevance. Kaizen could successfully improve course quality, especially in the first two years of newly developed courses.Research limitations/implicationsThe presented results have been collected from one course over four years in one institution. The next stage of research would be the application of the approach in other institutions to validate results and make potential adjustments to the concept, for example, toward continuous learning.Originality/valueAlthough course evaluation has become standard in German HEIs, most institutions only implement it once per term or year. This paper discusses a new approach to expedite the evaluation of teaching quality at the point of action (Gemba) to facilitate the short-term reactions of lecturers.

EVALUACIÓN DE INDICADORES DE CALIDAD DE LA SATISFACCIÓN DE LOS GRADOS DE EDUCACIÓN DE LA FACULTAD DE EDUCACIÓN Y HUMANIDADES DE MELILLA A TRAVÉS DEL ANÁLISIS DE CONTENIDO

2017 ◽  
Vol 3 (1) ◽  
pp. 397
Author(s):  
María Del Carmen Olmos Gómez ◽  
María Tomé Fernández
Keyword(s):  
Content Analysis ◽  
Quality Indicators ◽  
User Satisfaction ◽  
Teaching Quality ◽  
University Teaching ◽  
School Of Education ◽  
National Agency ◽  
Objective Description ◽  
The University

Abstract.EVALUATION OF QUALITY INDICATORS OF THE SATISFACTION OF THE DEGREES OF EDUCATION OF THE SCHOOL OF EDUCATION AND HUMANITIES OF MELILLA THROUGH THE CONTENT ANALYSISThis work focuses on the evaluation of quality through the satisfaction of training of the education students of Melilla, the method to be used will be the content analysis by procedures systematic and objective description of the content of the messages, allowing the inference of knowledge related to production / reception conditions (social context) of these messages (Bardin, 1996: 32, Berrocal and Megías, 2015, Buendía, 2010), of instruments and existing, and with which the evaluations of the degrees are currently carried out, in the University of Granada, carrying out an exhaustive analysis of the system of indicators proposed by ANECA (National Agency for the Evaluation of Quality and Accreditation) and the Vice-Rector's Office for the Guarantee of Quality of the University of Granada, and, on the other hand, establishing comparisons of the criteria of analysis of quality indicators in several national and international universities. After the analysis we can conclude that, in general, the indicators to be evaluated are not based on evidence of user satisfaction, based on the documents on the evaluation of university teaching quality, and, depending on the content analysis, we can propose a series of indicators that allow to evaluate the quality of the Training of the Degrees of Education externally, trying to improve the criteria of effectiveness and efficiency.Keywords: Content analysis, University Higher Education, ANECA, Evaluation.Resumen.Este trabajo se centra en la evaluación de la calidad a través de la satisfacción de la formación del alumnado de educación de Melilla, el método a utilizar será el análisis de contenido por procedimientos sistemáticos y objetivos de descripción del contenido de los mensajes, permitiendo la inferencia de conocimientos relativos a las condiciones de producción/recepción (contexto social) de estos mensajes (Bardin, 1996: 32; Berrocal y Megías, 2015; Buendía, 2010), de instrumentos ya existentes, y con los que actualmente se realizan las evaluaciones de los grados, en la Universidad de Granada, realizando un análisis exhaustivo del sistema de indicadores propuesto por la ANECA (Agencia Nacional de Evaluación de la Calidad y Acreditación) y del Vicerrectorado de Garantía de la Calidad de la Universidad de Granada, y, por otro lado, estableciendo comparativas de los criterios de análisis de los indicadores de calidad en varias universidades tanto nacionales como internacionales. Tras el análisis realizado podemos concluir que, de forma general, los indicadores a evaluar no se basan en evidencias de satisfacción de los usuarios, basándonos en el documentos sobre la evaluación de la Calidad docente universitaria, y, en función del análisis de contenido, podemos proponer una serie de indicadores que permitan evaluar la calidad de la Formación de los Grados de Educación de forma externa, intentando mejorar los criterios de eficacia y eficiencia.Palabras clave: Análisis de contenido, Formación superior Universitaria, ANECA, Evaluación.

scholarly journals Dynamic clustering to evaluate satisfaction with teaching at university

2018 ◽  
Vol 32 (6) ◽  
pp. 1070-1081
Author(s):  
Francesca Bassi
Keyword(s):  
Latent Class ◽  
Markov Models ◽  
Teaching Quality ◽  
University Management ◽  
Content Type ◽  
The University ◽  
Students Satisfaction ◽  
Class Models ◽  
Over Time

PurposeThe purpose of this paper is to measure students’ satisfaction with the didactics in a large Italian university, that of Padua, giving special attention to its evolution over time in consecutive academic years. The overall level of the quality of the didactics is examined and its change over time is modeled. Moreover, the effect of courses’ and teachers’ variables on it is estimated.Design/methodology/approachLatent cluster class models and mixture latent class Markov models are estimated in order to identify groups of courses that are homogeneous for the level of the quality of the didactics. Evolution over the three academic years of satisfaction is monitored. The effect on the clustering and its dynamics of potential covariates is also examined.FindingsResults of model estimation reveal some interesting evidences that are important indications for the university management to define targeted strategies to elevate teaching quality.Originality/valueThe paper gives its original contribution both on the side of methods applied to analyze data collected with students evaluation of teaching and on the evidences obtained for a large university.

scholarly journals Evaluating quality of the didactics at university: the opportunities offered by latent class modeling

2018 ◽  
Vol 30 (2) ◽  
pp. 168-180 ◽  
Author(s):  
Francesca Bassi ◽  
Renata Clerici ◽  
Debora Aquario
Keyword(s):  
Latent Class ◽  
Teaching Quality ◽  
Measurement Scale ◽  
Validity And Reliability ◽  
Measurement Scales ◽  
National Agency ◽  
Content Type ◽  
Evaluation Of Teaching ◽  
The University

Purpose Students’ evaluation of teaching quality plays a major role in higher education. Satisfaction is not directly observable, nevertheless it can be measured through multi-item measurement scales. These instruments are extremely useful and their importance requires accurate development and validation procedures. The purpose of this paper is to show how latent class (LC) analysis can improve the procedures for developing and validating a multi-item measurement scale for measuring students’ evaluation of teaching and, at the same time, provide a deeper insight in the phenomenon under investigation. Design/methodology/approach The traditional literature highlights specific protocols along with the statistical instruments to be used for achieving this goal. However, these tools are suited for metric variables but they are adopted even when the nature of the observed variables is different, as it often occurs, since in many cases the items are ordinal. LC analysis takes explicitly into account the ordinal nature of the variables and also the fact that the object of interest is unobservable. Findings The data refer to the questionnaire to evaluate didactics to the students of the University of Padua. Within LC analysis allows an insight of scale properties, such as dimensionality, validity and reliability. Moreover, the results provide a deeper view in the way students use the scale to report satisfaction suggesting to revise the instrument according to the suggestion by the National Agency for University Evaluation. Originality/value The paper gives an original contribution on two sides. On the side of methods, it introduces a more accurate methodology for evaluating scales to measure the students’ satisfaction. On the side of applications, it provides important suggestions to the university management to improve the process of quality of the didactics evaluation.

Technical services and user service improvement

2006 ◽  
Vol 27 (6/7) ◽  
pp. 505-514 ◽  
Author(s):  
Jie Huang ◽  
Katherine Wong
Keyword(s):  
Point Of View ◽  
Service Improvement ◽  
Key Factors ◽  
Content Type ◽  
University Of Oklahoma ◽  
Online Catalog ◽  
Efficient Processing ◽  
The University ◽  
Technical Services

PurposeFrom the cataloging librarians' point of view, this paper aims to present how technical services, especially the cataloging department, can play important roles in the improvement of user services.Design/methodology/approachThe paper examines the practices of the University of Oklahoma Libraries.FindingsThe paper identifies several aspects in which technical services can enhance the quality of user services, especially in the cataloging department. A library's online catalog becomes the first point of access to the library's information resources. Its quality can be improved and enriched in many ways to raise users’ satisfaction. Aside from the improvement in technical aspects, efforts should also be made to promote collaboration between technical and public services so as to ensure efficient processing of materials and to meet the needs of library users.Originality/valueThe value of the paper is in showing that the quality of an online catalog and the cooperation between public and technical services are two of the key factors in achieving high quality of user services.

Organizational change for sustainability education: a case study of one university’s efforts to create and implement institution-wide sustainability competencies

2021 ◽  
Vol 22 (3) ◽  
pp. 497-515
Author(s):  
Vanessa R. Levesque ◽  
Cameron P. Wake
Keyword(s):  
Organizational Change ◽  
Sustainability Education ◽  
Similar Process ◽  
Future Research ◽  
Content Type ◽  
Institutional Level ◽  
Institutional Sustainability ◽  
Context Specific ◽  
The University

Purpose The purpose of this study is to examine how the process of creating and implementing sustainability competencies across a university illuminate dynamics of organizational change. The push to advance education for sustainable development in higher education will likely require transformation of existing policies and practices. A set of shared sustainability competencies could guide the integration of sustainability throughout an institution. Design/methodology/approach This paper reports on a case study of one US university, the University of New Hampshire (UNH) that developed institutional-level sustainability competencies. The process used to create and implement sustainability competencies is outlined, and key factors that influenced the associated organizational change are identified. Findings Very few US universities have institutional-level sustainability competencies. At UNH, drivers of organizational change such as overcoming disciplinary boundaries, developing a common vision and working from the bottom-up enabled the creation of institutional sustainability competencies, but the same processes were not enough to drive deeper implementation of the competencies. Originality/value This paper not only identifies the context-specific drivers of the development of institutional sustainability competencies, but also identifies universal themes that can be applied to other institutions embarking on a similar process. Additionally, this paper serves as a foundation for future research exploring how the process of creating institutional sustainability competencies may be linked to how effective they are in shaping subsequent sustainability education.

Post-occupancy evaluation of outdoor spaces on the campus of the Federal University of Juiz de Fora, Brazil

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ana Clara Carvalho Tourinho ◽  
Sabrina Andrade Barbosa ◽  
Özgür Göçer ◽  
Klaus Chaves Alberto
Keyword(s):  
Critical Role ◽  
Future Research ◽  
Content Type ◽  
University Campuses ◽  
Post Occupancy Evaluation ◽  
Outdoor Spaces ◽  
The University ◽  
The Impact ◽  
Practical Implications

PurposeUsing the campus of a Brazilian university as case study, this research aims to identify which aspects of the outdoor spaces are the most significant in attracting people.Design/methodology/approachThis research relies on the application of different post-occupancy evaluation (POE) methods, including user tracking, behavioural mapping and questionnaires, on one plateau of the campus.FindingsThree group of aspects (socialization, proximity and infrastructure) were identified as key elements in explaining the impact of the campus physical characteristics on users’ behaviour. The results indicate that having characteristics of at least one group of aspects in those spaces can guarantee their vitality and, if there is presence of attributes of more than one group, liveliness can be increased.Research limitations/implicationsFurther studies should be conducted on an entire campus to identify other spatial elements in the three groups.Practical implicationsThis research contributes to the planning of future campuses and to solutions to the existed ones, indicating the most relevant spatial characteristics to be considered. Additionally, the combination of different methods may be useful to future research.Originality/valueMost of the investigations on the university campuses focus on the buildings, and little research has investigated the outdoor spaces, although they play a critical role in learning and academic life, where people establish social, cultural and personal relationships. In addition, studies using several POE allowed a consistent and complete diagnostic about the aspects of the campus, giving recommendations for future projects.

Hospital information systems in developing countries: a state-of-the-art systematic review

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jie Lei ◽  
Jianming Liu ◽  
Wu Li
Keyword(s):  
Health Care ◽  
Information System ◽  
Developing Countries ◽  
Health Care Services ◽  
Developed Countries ◽  
Future Research ◽  
Local Conditions ◽  
Content Type ◽  
The Government

Purpose Hospital information system (HIS) can be examined as a vital factor for developing the quality of health care and cost managing. There exists abundant literature on HISs, but implementation-based literature of HIS is rare, typically about progressive countries. However, a study that can comprehensively review published articles is scarce. Therefore, this paper aims to examine the systematic and comprehensive study of HIS in developed countries. Together, the benefits and harms relevant to HIS’s different mechanisms have been considered, and the fundamental challenges of them are addressed to design more efficient HIS in the future. Design/methodology/approach HIS has been used globally for numerous years and is now being used in a wide area. HIS is broadly used in clinical settings. Information technology (IT) and information system have been suggested as a required piece to solve the health-care-related issues. Hence, to improve HIS’s ability, this paper conducted a review method concentratating on research related to HIS until 2019. A total of 21 papers were recognized and examined as principal research for the summary. Findings The authors found that HIS can help in reduction of medical mistakes, enhancement doctors’ performance and increase in the quality of the care provided. HIS management can be used to provide better health-care services. Therefore, HIS must be sensible and use clear structures. The authors conclude that, generally, with an increase in awareness, acceptability and the need for HIS worldwide, there will be more strategies and approaches available. Research limitations/implications First, this paper provides an outline of the status of HIS. Second, it identifies some distinct research gaps that could be worth studying. Some flawless work may be removed because of applying some filters to select the original articles. Surveying all the papers on the topic of HIS is impossible, too. Practical implications Design and sustainability of HIS is still a big issue for most developing countries, despite its wide usage in the developed countries. The technology is changing rapidly, so the field should be reviewed regularly. This paper suggests a suitable framework that will guide HIS in the local conditions of developing countries. Social implications The government will be assisted by the suggested solving ways in its performance and design of electronic health-care projects. Originality/value The study brings the viewpoints on the state of HIS mechanisms in developing countries. The paper’s results can offer visions into future research requirements. By providing comparative information and analyzing the current growths in this area, this study will support researchers and professionals to understand the progress in HIS mechanisms better.

scholarly journals The Current Situation and Prospect Of Study Quality Evaluation Research in China in The Last 10 Years

2020 ◽  
Vol 2 (1) ◽  
pp. 101-112
Author(s):  
Wu Aixia ◽  
Zhou Ying ◽  
Tommy Tanu Wijaya
Keyword(s):  
Quality Evaluation ◽  
Evaluation Research ◽  
Teaching Quality ◽  
Current Situation ◽  
Annual Number ◽  
Future Research ◽  
Existing Problems ◽  
Content Analysis Method ◽  
Future Research Directions

With the deepening of China's educational reform, the evaluation of teaching quality has become an important aspect of teaching reform.And the evaluation of students'learning quality is an important part of teaching evaluation. Research on it will help to improve the teaching quality of our country and promote the overall improvement of students' morality, intelligence, physical fitness and beauty.Therefore, this study takes 108 literatures related to the study of learning quality evaluation in China as the research object, uses content analysis method, carries out statistical analysis on the annual number of literatures, Journal distribution, author status, paper influence, research content, etc., analyzes the current situation and existing problems of the study of learning quality evaluation in China, and puts forward the need for further deepening.On the basis of these questions, possible future research directions are proposed.

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