scholarly journals Introducing E-Government in developing countries analysis of Egyptian e-Government services

2016 ◽  
Author(s):  
Othoman Elaswad ◽  
Christian Damsgaard Jensen
Keyword(s):  
Developing Countries ◽  
Government Services

E-Projects Challenges in India – Role of Human Resource Management and Technology

2018 ◽  
Vol 6 (8) ◽  
pp. 263
Author(s):  
Ramnik Kaur
Keyword(s):  
Developing Countries ◽  
Public Administration ◽  
Paradigm Shift ◽  
Successful Implementation ◽  
The Public ◽  
Government Services ◽  
The Past ◽  
The Government ◽  
Traditional Approaches

E-governance is a paradigm shift over the traditional approaches in Public Administration which means rendering of government services and information to the public by using electronic means. In the past decades, service quality and responsiveness of the government towards the citizens were least important but with the approach of E-Government the government activities are now well dealt. This paper withdraws experiences from various studies from different countries and projects facing similar challenges which need to be consigned for the successful implementation of e-governance projects. Developing countries like India face poverty and illiteracy as a major obstacle in any form of development which makes it difficult for its government to provide e-services to its people conveniently and fast. It also suggests few suggestions to cope up with the challenges faced while implementing e-projects in India.

Adoption of E-Government in Africa

2014 ◽  
pp. 101-124 ◽  
Author(s):  
Priti Jain ◽  
Akakandelwa Akakandelwa
Keyword(s):  
South Africa ◽  
Developing Countries ◽  
Present State ◽  
Public Libraries ◽  
African Countries ◽  
Theoretical Underpinning ◽  
Government Services ◽  
The World ◽  
Citizen Empowerment

Increasingly, the importance of e-government is growing owing to higher quality delivery of government services, improved citizen empowerment through access to e-information, and better interactions between governments and their stakeholders. Despite all this recognition and appreciation of e-government, there is slow uptake and high failure of e-government in developing countries. A huge imbalance still remains between developed and developing countries, specifically in Africa because of numerous impediments. Africa lags far behind all other regions in the world. Some African countries have initiated e-government, such as Ghana, Nigeria, and South Africa, yet others have not taken any initiative or are very slow in realizing its full take off, for instance, Tanzania, Botswana, and Zambia. In light of the above background, the main purpose of this chapter is to determine the challenges and based on the findings make recommendations for adoption of E-Government in Arica. The chapter reviews the theoretical underpinning of E-Government as a tool for modernizing public administration; examines the present state of e-government in Africa; highlights the challenges and barriers African countries encounter in their quest to develop E-Government; reviews the role of public libraries in E-Government, and finally, makes recommendations for E-Government adoption in Africa and other developing countries.

Citizens' Voice and Adoption of Pakistani E-Government Services

2015 ◽  
pp. 246-262 ◽  
Author(s):  
Muhammad Ovais Ahmad ◽  
Jouni Markkula ◽  
Markku Oivo
Keyword(s):  
Developing Countries ◽  
Data Privacy ◽  
Decision Makers ◽  
Service Adoption ◽  
Government Services ◽  
Empirical Results ◽  
Factors Influencing ◽  
Use Of Technology ◽  
Potential Problems ◽  
The Voice

Even though there is emerging literature on e-government, research focused on potential problems related to citizens' adoption of e-government services in developing countries is still limited. As a developing country, e-government services in Pakistan have witnessed prolific advancements over the years. Since 2002, Pakistan has strategically adopted e-government as a part of its policy. In this chapter, the factors influencing citizens' e-government service adoption in Pakistan are examined using the unified theory of acceptance and use of technology model. The findings indicate that, in addition to the lack of awareness and data privacy, all of the factors specified by the model have an effect on the adoption of these services in Pakistan. The empirical results highlight the voice of citizens concerning the usage of the services. This information can be used by the policy and decision makers to promote services that correspond better to the needs of the citizens.

Adoption of E-Government Services in Developing Countries

2012 ◽  
pp. 121-145
Author(s):  
Suha AlAwadhi ◽  
Anne Morris
Keyword(s):  
Developing Countries ◽  
Focus Groups ◽  
Questionnaire Survey ◽  
Usability Testing ◽  
Government Support ◽  
Systemic Approach ◽  
Government Services ◽  
Use Of Technology ◽  
Attitudes And Perceptions ◽  
Quantitative And Qualitative Methods

E-government initiatives are in their infancy in many developing countries. The success of these initiatives is dependent on government support as well as citizens’ adoption of e-government services. This chapter explains in detail a study that aimed to explore the attitudes and perceptions of citizens regarding the adoption of e-government services in Kuwait, as a developing country. The study employed both quantitative and qualitative methods, including a questionnaire survey incorporating the amended version of the Unified Theory of Acceptance and Use of Technology (UTAUT), as well as usability testing and focus groups. The findings identified factors that determine and influence the adoption of e-government; these were then modeled taking a systemic approach. Based on the results and conclusions of the study, recommendations were made to Kuwaiti officials responsible for the e-government services.

E-Government Issues in Developing Countries

2012 ◽  
pp. 423-439
Author(s):  
Gohar Feroz Khan ◽  
Junghoon Moon
Keyword(s):  
Developing Countries ◽  
Mobile Phone ◽  
Digital Divide ◽  
Public Services ◽  
Social Economic ◽  
Developed Countries ◽  
Electronic Government ◽  
The Internet ◽  
Government Agencies ◽  
Government Services

Electronic government, or e-Government, is the practice of providing public services to citizens, businesses, and other government agencies where government services can be accessed through the Internet, mobile phone, fax, mail, telephone, and personal visits (MGAHA, 2005). Developing countries, utilizing the late comer advantage, are mimicking trends of paperless governments with the expectations to reap the same benefits enjoyed by developed countries. However, e-Government initiatives have not always been successful in developing countries. According to the study conducted by Heeks (2003), the rate of e-Government success in developing countries was only 15 percent. The authors believe that such failures are mainly due to certain unique social, economic, technological, and environmental challenges faced by e-Government in developing countries. For example, some major issues include digital divide, political instability, and skills-related issues. However, the research dealing with these problems is limited. Therefore, in this chapter, the authors discuss these challenges.

Community Broadband Networks and the Opportunity for E-Government Services

2019 ◽  
pp. 173-185
Author(s):  
Idongesit Williams
Keyword(s):  
Developing Countries ◽  
Broadband Networks ◽  
Community Based ◽  
Government Services ◽  
Slow Diffusion

Community broadband networks (CBN) facilitate broadband connectivity in underserved areas in many countries. The lack of broadband connectivity is one of the reasons for the slow diffusion of e-government services in many countries. This chapter explains how CBNs can be enabled by governments to facilitate the delivery of e-government services in underserved areas in the developed and developing countries. The community-based broadband mobilization (CBNM) models are used as explanatory tools.

Citizens' Voice and Adoption of Pakistani E-Government Services

2015 ◽  
pp. 1155-1171
Author(s):  
Muhammad Ovais Ahmad ◽  
Jouni Markkula ◽  
Markku Oivo
Keyword(s):  
Developing Countries ◽  
Data Privacy ◽  
Decision Makers ◽  
Service Adoption ◽  
Government Services ◽  
Empirical Results ◽  
Factors Influencing ◽  
Use Of Technology ◽  
Potential Problems ◽  
The Voice

Even though there is emerging literature on e-government, research focused on potential problems related to citizens' adoption of e-government services in developing countries is still limited. As a developing country, e-government services in Pakistan have witnessed prolific advancements over the years. Since 2002, Pakistan has strategically adopted e-government as a part of its policy. In this chapter, the factors influencing citizens' e-government service adoption in Pakistan are examined using the unified theory of acceptance and use of technology model. The findings indicate that, in addition to the lack of awareness and data privacy, all of the factors specified by the model have an effect on the adoption of these services in Pakistan. The empirical results highlight the voice of citizens concerning the usage of the services. This information can be used by the policy and decision makers to promote services that correspond better to the needs of the citizens.

Citizens' Readiness for E-government in Developing Countries (CREG)

2010 ◽  
pp. 215-233 ◽  
Author(s):  
Hany Abdelghaffar
Keyword(s):  
Developing Countries ◽  
Empirical Research ◽  
Major Part ◽  
Relevant Literature ◽  
Electronic Government ◽  
Government Services ◽  
Government Project ◽  
Research Findings ◽  
Ict Infrastructure ◽  
The Impact

Many developing countries are facing difficulties in applying successful electronic government (e-government) projects. A major part of these difficulties that they are not used by citizens due to the lack of appropriate ICT infrastructure that support e-government services; in addition to the existence of a small percentage of citizens who are able to deal with such technology. This chapter introduces an empirical research that closely investigates the e-government weaknesses in developing countries from two major perspectives: e-readiness and trust. The research proposes a model based on e-readiness assessments and relevant literature that investigates the impact of citizens’ readiness for e-government (CREG) on e-government success within developing countries. The model was tested on the Egyptian e-government project as a sample of developing countries. The research findings confirmed the importance of the CREG model to achieve successful e-government projects in developing countries.

scholarly journals Technology Aspects of E-Government Readiness in Developing Countries: A Review of the Literature

2016 ◽  
Vol 9 (4) ◽  
pp. 1
Author(s):  
Mustafa Omar M. Baeuo ◽  
Nor Zairah Binti Ab. Rahim ◽  
Asma Ali Mosa Alaraibi
Keyword(s):  
Developing Countries ◽  
Information And Communication Technologies ◽  
Current Knowledge ◽  
Communication Technologies ◽  
Developed Countries ◽  
Government Services ◽  
Technological Readiness ◽  
Government Project ◽  
Information And Communication ◽  
Effective Use

The rapid global growth of the Internet and information technology has inspired many governments to transform their traditional services into electronic ones. Many governments are now developing, implementing and improving their strategies to transform government services using information and communication technologies (ICTs). E-Government, as it is known, has become a popular focus of government efforts in many developed countries and, more recently, in several developing countries. Further, e-government services have become a significant and active means for interaction among government, citizens and businesses. E-government comprises several dimensions, one of the main ones being e-government readiness. To put technology to effective use, a government must be “ready”. E-government readiness helps a government to measure its stages of readiness, identify its gaps, and then redesign its government strategy. One of the aspects of e- government readiness is that of technological readiness, which plays an important role in implementing an effective and efficient e- government project. This paper explores the gaps in current knowledge relating to the technological aspects of e-government readiness through the conduct of a literature review. In particular, the review focuses on the models and frameworks that have been developed to assess e-government readiness.

Sign in / Sign up

Export Citation Format

Share Document