A Dual-Motor, Constructive Process Model of Organizational Transition

2004 ◽  
Vol 25 (2) ◽  
pp. 229-260 ◽  
Author(s):  
Paul E. Cule ◽  
Daniel Robey
Keyword(s):  
Process Model ◽  
Business Models ◽  
Theoretical Models ◽  
Business Environment ◽  
Organizational Level ◽  
Global Business ◽  
Organizational Transition ◽  
Individual Level ◽  
Constructive Process ◽  
The Individual

The hyper-competitive global business environment of the information age has challenged many companies to transform their business models and organizational forms. Drawing from the theoretical models of Van de Ven and Poole, we propose a process theory of organizational transition that incorporates two generative mechanisms, or ‘motors’. At the individual level, we employ a teleological motor, which captures the managerial actions undertaken to promote transformation. At the organizational level, we employ a dialectic motor, which captures forces both promoting and opposing change. The model consists of three sequential phases of transition: creation, destruction, and unification. The model is grounded in an empirical study of a large company undergoing a major transition in business model and organization structure during the decade of the 1990s.

Reasoned Moral Agreement: Applying Discourse Ethics within Organizations

2009 ◽  
Vol 19 (1) ◽  
pp. 33-56 ◽  
Author(s):  
Jason Stansbury
Keyword(s):  
Discourse Ethics ◽  
Business Environment ◽  
Organizational Level ◽  
Corporate Ethics ◽  
Moral Deliberation ◽  
Moral Decision Making ◽  
Individual Level ◽  
Moral Decisions ◽  
Corporate Ethics Programs ◽  
The Individual

ABSTRACT:Whether at the executive or the line-management levels, businesspeople face moral decisions that cannot be easily resolved with reference to a shared ethos, whether because of diversity of ethea in the organization or its environment, or because the organization's ethos is inadequate for the problem at hand. These decisions are made more common by the changing norms of a pluralistic business environment, and require collective moral deliberation to be adequately resolved. Discourse ethics ideally characterizes the form of valid collective moral deliberation. I argue that accommodation for the limitations of actual discourse makes discourse ethics, conceived in terms of the rules of practical discourse, practical for realizing improvements in the openness and validity of moral decision-making over states in which these rules are flagrantly violated. These rules have normative implications at the organizational level for the integrity approach to corporate ethics programs, and at the individual level for ethical leadership.

scholarly journals Preparing Workplaces for Digital Transformation: An Integrative Review and Framework of Multi-Level Factors

2021 ◽  
Vol 12 ◽  
Author(s):  
Brigid Trenerry ◽  
Samuel Chng ◽  
Yang Wang ◽  
Zainal Shah Suhaila ◽  
Sun Sun Lim ◽  
...  
Keyword(s):  
Business Models ◽  
Well Being ◽  
Digital Transformation ◽  
Organizational Level ◽  
Future Research ◽  
Related Factors ◽  
Individual Level ◽  
Work Related ◽  
Multi Level ◽  
The Individual

The rapid advancement of new digital technologies, such as smart technology, artificial intelligence (AI) and automation, robotics, cloud computing, and the Internet of Things (IoT), is fundamentally changing the nature of work and increasing concerns about the future of jobs and organizations. To keep pace with rapid disruption, companies need to update and transform business models to remain competitive. Meanwhile, the growth of advanced technologies is changing the types of skills and competencies needed in the workplace and demanded a shift in mindset among individuals, teams and organizations. The recent COVID-19 pandemic has accelerated digitalization trends, while heightening the importance of employee resilience and well-being in adapting to widespread job and technological disruption. Although digital transformation is a new and urgent imperative, there is a long trajectory of rigorous research that can readily be applied to grasp these emerging trends. Recent studies and reviews of digital transformation have primarily focused on the business and strategic levels, with only modest integration of employee-related factors. Our review article seeks to fill these critical gaps by identifying and consolidating key factors important for an organization’s overarching digital transformation. We reviewed studies across multiple disciplines and integrated the findings into a multi-level framework. At the individual level, we propose five overarching factors related to effective digital transformation among employees: technology adoption; perceptions and attitudes toward technological change; skills and training; workplace resilience and adaptability, and work-related wellbeing. At the group-level, we identified three factors necessary for digital transformation: team communication and collaboration; workplace relationships and team identification, and team adaptability and resilience. Finally, at the organizational-level, we proposed three factors for digital transformation: leadership; human resources, and organizational culture/climate. Our review of the literature confirms that multi-level factors are important when planning for and embarking on digital transformation, thereby providing a framework for future research and practice.

A Culture of Organizational Grit From the Perspective of U.S. Military Officers: A Qualitative Inquiry

2021 ◽  
pp. 0095327X2098519
Author(s):  
Celeste Raver Luning ◽  
Prince A. Attoh ◽  
Tao Gong ◽  
James T. Fox
Keyword(s):  
Research Question ◽  
Qualitative Inquiry ◽  
Growth Mindset ◽  
Organizational Level ◽  
Military Officers ◽  
Individual Level ◽  
Qualitative Research Design ◽  
Professional Pride ◽  
The Individual ◽  
The Military

With the backdrop of the utility of grit at the individual level, speculation has begun to circulate that grit may exist as an organizational level phenomenon. To explore this potential construct, this study used an exploratory, qualitative research design. This study explored grit at the organizational level by interviewing leaders’ perceptions of what may be a culture of organizational grit. Participants included 14 U.S. military officers. Seven themes emerged relative to the research question: “What do U.S. military officers perceive as a culture of organizational grit?” Themes included professional pride, team unity, resilience-determination, mission accomplishment, core values, growth mindset, and deliberate practice. This study indicated that a culture of organizational grit is likely a combination of converging organizational elements. Overall, findings indicate that there may be a culture of organizational grit in the military and at the least, more research examining the concept is warranted.

A Critical Review of Theories and Models of Technology Adoption and Acceptance in Information System Research

2015 ◽  
Vol 6 (4) ◽  
pp. 58-77 ◽  
Author(s):  
Ali Tarhini ◽  
Nalin Asanka Gamagedara Arachchilage ◽  
Ra'ed Masa'deh ◽  
Muhammad Sharif Abbasi
Keyword(s):  
Information System ◽  
Technology Adoption ◽  
Environmental Factors ◽  
Critical Review ◽  
Predictive Power ◽  
Theoretical Models ◽  
System Research ◽  
Information System Research ◽  
Individual Level ◽  
The Individual

Previous research shows that selecting an appropriate theory or model has always remained a critical task for IS researchers. To the best of the authors' knowledge, there are few papers that review and compare the acceptance theories and models at the individual level. Hence, this article aims to overcome this problem by providing a critical review of eight of the most influential theories that have been used to predict and explain human behaviour towards adoption of various technologies at the individual level. This article also summarizes their evolution; highlight the key constructs, extensions, strengths, and criticisms from a selective list of published articles appeared in the literature related to IS. This review provides a holistic picture for future researchers in selecting appropriate single/multiple theoretical models/constructs based on their strengths and weaknesses and in terms of predictive power and path significance. It is concluded that a well-established theory should consider the personal, social, cultural, technological, organizational and environmental factors

Public service motivation and willingness to collaborate

2014 ◽  
Vol 2 (1) ◽  
pp. 80-95 ◽  
Author(s):  
Heather Getha-Taylor ◽  
Alexa Haddock-Bigwarfe
Keyword(s):  
Homeland Security ◽  
Public Service ◽  
Public Service Motivation ◽  
The Body ◽  
Organizational Level ◽  
Cross Sectional ◽  
Content Type ◽  
Individual Level ◽  
Original Survey ◽  
The Individual

Purpose – The purpose of this paper is to examine public service motivation (PSM) and the connection with collaborative attitudes among a sample of homeland security actors representing the public, private, and nonprofit sectors. Design/methodology/approach – This study examines relationships between measures of PSM and collaboration using original survey data and hierarchical multiple regression. Findings – Findings reveal strong positive relationships between PSM measures and attitudes toward collaboration at the individual and organizational level. Research limitations/implications – Survey results are cross-sectional and are from respondents participating in a single state's homeland security summit. Practical implications – It is expected that results can be used to enhance collaboration at the individual and organizational levels. At the organizational level, results can be used for matching individuals with collaborative opportunities. At the individual level, results can be used for enhanced self-reflection and effectiveness purposes. Originality/value – This study provides insights on the relationship between PSM measures and collaborative attitudes. The research contributes to the body of scholarly work connecting PSM and correlates of interest.

scholarly journals The Impact of Customer Contact on Collective Human Energy in Firms

2018 ◽  
Vol 44 (5) ◽  
pp. 915-952
Author(s):  
Petra Kipfelsberger ◽  
Heike Bruch ◽  
Dennis Herhausen
Keyword(s):  
Transformational Leadership ◽  
Organizational Level ◽  
Data Set ◽  
Customer Contact ◽  
Individual Level ◽  
Moderated Mediation Model ◽  
Human Energy ◽  
The Individual ◽  
High Level ◽  
The Impact

This article investigates how and when a firm’s level of customer contact influences the collective organizational energy. For this purpose, we bridge the literature on collective human energy at work with the job impact framework and organizational sensemaking processes and argue that a firm’s level of customer contact is positively linked to the collective organizational energy because a high level of customer contact might make the experience of prosocial impact across the firm more likely. However, as prior research at the individual level has indicated that customers could also deplete employees’ energy, we introduce transformational leadership climate as a novel contingency factor for this linkage at the organizational level. We propose that a medium to high transformational leadership climate is necessary to derive positive meaning from customer contact, whereas firms with a low transformational leadership climate do not get energized by customer contact. We tested the proposed moderated mediation model with multilevel modeling and a multisource data set comprising 9,094 employees and 75 key informants in 75 firms. The results support our hypotheses and offer important theoretical contributions for research on collective human energy in organizations and its interplay with customers.

The Gatekeeping of iNews.id about News on Worship in Mosques Due to the Covid-19 Pandemic

MEDIASI ◽  
2021 ◽  
Vol 2 (2) ◽  
pp. 100-107
Author(s):  
Shania Shaufa ◽  
Thalitha Sacharissa Rosyidiani
Keyword(s):  
Production Process ◽  
Media Coverage ◽  
System Level ◽  
Organizational Level ◽  
Online Media ◽  
Individual Level ◽  
The Public ◽  
The Social ◽  
The Media ◽  
The Individual

This article explains about online media iNews.id in implementing gatekeeping function. This study aims to find out how gatekeeping efforts iNews.id in the production process on the issue of preaching restrictions on worship in mosques during Ramadan in 2020. During the Covid-19 pandemic, the current media situation, especially in the midst of a crisis, encourages the public to become heavily dependent on media coverage. With a qualitative approach, researchers analyzed five levels of influence on the gatekeeping process in online media iNews.id. The results of this study show that factors that influence the way iNews.id in the production process of preaching restrictions on worship in mosques due to the Covid-19 pandemic are the individual level of media workers, the level of media routine, the organizational level, the extramedia level, and the social system level. The conclusions of this study state the most dominant levels is the organization level and the media routine level in the iNews.id.

scholarly journals The Production of Merit: How Managers Understand and Apply Merit in the Workplace

2020 ◽  
Vol 31 (4) ◽  
pp. 909-935
Author(s):  
Emilio J. Castilla ◽  
Aruna Ranganathan
Keyword(s):  
Process Model ◽  
Negative Evaluation ◽  
Abstract Concept ◽  
Negative Experiences ◽  
Individual Level ◽  
Guiding Principle ◽  
Workplace Inequality ◽  
Personal Qualities ◽  
The Individual ◽  
Past Experiences

In this article, we develop a process model that specifies how managers come to understand and approach the evaluation of merit in the workplace. Interviews from a diverse sample of managers and from managers at a U.S. technology company, along with supplemental qualitative online review data, reveal that managers are not blank slates: we find that individuals’ understandings of merit are shaped by their (positive and negative) experiences of being evaluated as employees prior to promotion to management. Our analysis also identifies two distinct managerial approaches to applying merit when evaluating others: the focused approach, in which managers evaluate employees’ work actions quantitatively at the individual level; and the diffuse approach in which managers assess both employees’ work actions and personal qualities, quantitatively and qualitatively, at both the individual and team levels. We further find that, as a result of their different past experiences as subjects of evaluation, individuals who experience mostly negative evaluation outcomes as employees are more likely to adopt a focused approach to evaluating merit, whereas individuals who experience mostly positive evaluation outcomes are more likely to adopt a diffuse approach. Our study contributes to the scholarship on meritocracy and workplace inequality by showing that merit is not an abstract concept but a guiding principle that is produced and reproduced over time based on individuals’ evaluation experiences in the workplace.

Interesting Knowledge Patterns in Databases

2011 ◽  
pp. 297-304
Author(s):  
Rajesh Natarajan ◽  
B. Shekar
Keyword(s):  
Knowledge Creation ◽  
Explicit Knowledge ◽  
Business Environment ◽  
Knowledge Discovery In Databases ◽  
Individual Level ◽  
Knowledge Based ◽  
Transactional Databases ◽  
Rich Information ◽  
The Individual ◽  
Combination Mode

Knowledge management (KM) transforms a firm’s knowledge-based resources into a source of competitive advantage. Knowledge creation, a KM process, deals with the conversion of tacit knowledge to explicit knowledge and moving knowledge from the individual level to the group, organizational, and interorganizational levels (Alavi & Leidner, 2001). Four modes¾namely, socialization, externalization, combination, and internalization¾create knowledge through the interaction and interplay between tacit and explicit knowledge. The “combination” mode consists of combining or reconfiguring disparate bodies of existing explicit knowledge (like documents) that lead to the production of new explicit knowledge (Choo, 1998). Transactional databases are a source of rich information about a firm’s processes and its business environment. Knowledge Discovery in Databases (KDD), or data mining, aims at uncovering trends and patterns that would otherwise remain buried in a firm’s operational databases. KDD is “the non-trivial process of identifying valid, novel, potentially useful, and ultimately understandable patterns in data.” (Fayyad, Piatetsky-Shapiro, & Smyth, 1996). KDD is a typical example of IT-enabled combination mode of knowledge creation (Alavi & Leidner, 2001).

Organizational Arrogance and a Theory-Based Instrument

2021 ◽  
pp. 210-232
Author(s):  
C. Victor Herbin III
Keyword(s):  
Organizational Culture ◽  
Work Teams ◽  
The Body ◽  
Organizational Level ◽  
Cronbach Alpha ◽  
Individual Level ◽  
Body Of Knowledge ◽  
The Individual ◽  
Development And Validation

Prior studies provided insight on arrogance at the individual level and how arrogant individuals express superiority through (1) overconfidence in capabilities, (2) dismissiveness, (3) and disparagement, and how these behaviors may negatively impact those employees in and around their work teams, yet did not indicate how these behaviors impact organizational culture. Organizational arrogance represents an emerging concept that describes arrogance at the organizational level. Organizational arrogance provides the body of knowledge with a comprehensive and inclusive definition that led to the development and validation of the Organizational Arrogance Scale with a Cronbach Alpha of .922 that accurately measures the presence of organizational arrogance.

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