Closing the Loop: Improving Transit through Crowdsourced Information

Author(s):  
Sean J. Barbeau

Offering real-time arrival information to riders via mobile applications has been shown to improve the rider’s perception of transit, and even increase ridership. This direct connection to riders also offers the transit agency an opportunity to collect feedback on how transit service and infrastructure can be improved, including pedestrian and bike access to transit. These improvements will lead to an enhanced customer experience and can potentially help address Title VI access equity concerns. However, managing the sheer volume of this rider feedback can be very challenging, especially when various departments and agencies (e.g., city/county government) are involved (e.g., who owns the bench by the bus stop?). This paper discusses the design and deployment of a pilot project in Tampa, Florida, which focused on the improvement of the feedback loop from riders back to transit agencies, local government, and departments of transportation. This project made enhancements to the open-source OneBusAway mobile app, originally deployed in Tampa in 2013, to include support for the Open311 standard for issue reporting. Open311 support gives agencies the option of selecting a hosted issue management solution such as SeeClickFix.com and PublicStuff.com, or the option to utilize existing open-source Open311-compliant software. Lessons learned from regional collaboration surrounding issue reporting and infrastructure improvements are discussed, as are the technical design and challenges behind implementing such a system. The results of the first 6 months of system deployment covering 677 issue reports are presented, including specific examples of cross-jurisdictional and multimodal issues reported by the public.

Author(s):  
Susan Alexander ◽  
Haley Hoy ◽  
Manil Maskey ◽  
Helen Conover ◽  
John Gamble ◽  
...  

The knowledge base for healthcare providers working in the field of organ transplantation has grown exponentially. However, the field has no centralized ‘space’ dedicated to efficient access and sharing of information.The ease of use and portability of mobile applications (apps) make them ideal for subspecialists working in complex healthcare environments. In this article, the authors review the literature related to healthcare technology; describe the development of health-related technology; present their mobile app pilot project assessing the effects of a collaborative, mobile app based on a freely available content manage framework; and report their findings. They conclude by sharing both lessons learned while completing this project and future directions.


Author(s):  
Jodi Godfrey ◽  
Gennaro Saliceto ◽  
Roberta Yegidis

Destructive natural disasters such as hurricanes or other extreme weather events challenge many industries, especially the public transit industry. The 2017 hurricane season proved to be tumultuous, with three major hurricanes devastating the United States in less than 2 months. The challenges faced in Florida, in response to Hurricane Irma, precipitated best practices and lessons learned related to monitoring and reporting the status of transportation infrastructure, identifying temporary alternative solutions, and coordinating and communicating with emergency operations centers, state departments of transportation, and individual transit agencies. Sharing the lessons learned from recent firsthand experiences will undoubtedly improve the public transit industry’s emergency preparedness, response, and recovery activities.


Author(s):  
Wayne Parker ◽  
Jennifer McLellan ◽  
Jeremy Steffler ◽  
Rocco Fondacaro

The Business Employment Transferable Skills (BETS) program was a pilot project established for unemployed first year Waterloo Engineering students to train them in entrepreneurial skills and provide them with experience in start-up companies. Twenty students participated in the BETS program and they were “hired” in a similar competitive manner used for regular co-op jobs. The students were from 8 different engineering programs and had completed 8 months of academic study prior to entering the program. Students initially completed 80 hours of training to build workplace skills required to succeed in an entrepreneurial work place. Employers submitted a one-page form, describing a proposed project and the BETS coordinator “matched” them with teams of two students for 3 week work placements. Each student completed a total of 4 placements over a 12 week period. A total of 29 start-ups, with limited financial resources to staff projects, in local technology incubators participated. Most were in various ICT sectors however a few other sectors were represented. Most companies had fewer than 5 employees and most personnel were non-salaried “founders”. Students worked on a range of projects including web site development, market research, data gathering and database development, mobile app development and product testing. At the end of each placement the students received an assessment of their performance by the employers. The students completed an assessment of the work placement where they identified skills developed, challenges encountered and successes achieved. BETS was well received by students and employers. Companies benefited from completion of short-term projects and developed a rapport with potential future employees. BETS students gained insight into start-ups and relevant, transferable and marketable skills and outcompeted classmates in the next co-op round. The lessons learned during the trial will be presented at the conference.


Author(s):  
Olivia M. Seecof ◽  
Molly Allanoff ◽  
John Liantonio ◽  
Susan Parks

Purpose: There is a dearth of literature regarding the documentation of advance care planning (ACP) in the geriatric population, despite the controversial, yet well-studied need for ACP. The purpose of this pilot study was to provide an update to a prior study from our institution that outlined the need for increased documentation of advance care planning (ACP) in an urban geriatric population. Methods: Our study involved using telemedicine to conduct dedicated ACP visits and an electronic medical record (EMR) note-template specifically designed for these visits in an attempt to increase the amount of documented ACP in the EMR in this population. Results: The study did not yield significant results due to the inability to schedule enough patients for these dedicated visits. Discussion: While our study was ultimately unsuccessful, 3 crucial lessons were identified that will inform and fuel future interventions by the authors to further the study of documentation of ACP.


2021 ◽  
pp. 026732312110283
Author(s):  
Judith Simon ◽  
Gernot Rieder

Ever since the outbreak of the COVID-19 pandemic, questions of whom or what to trust have become paramount. This article examines the public debates surrounding the initial development of the German Corona-Warn-App in 2020 as a case study to analyse such questions at the intersection of trust and trustworthiness in technology development, design and oversight. Providing some insights into the nature and dynamics of trust and trustworthiness, we argue that (a) trust is only desirable and justified if placed well, that is, if directed at those being trustworthy; that (b) trust and trustworthiness come in degrees and have both epistemic and moral components; and that (c) such a normatively demanding understanding of trust excludes technologies as proper objects of trust and requires that trust is directed at socio-technical assemblages consisting of both humans and artefacts. We conclude with some lessons learned from our case study, highlighting the epistemic and moral demands for trustworthy technology development as well as for public debates about such technologies, which ultimately requires attributing epistemic and moral duties to all actors involved.


2021 ◽  
Vol 13 (11) ◽  
pp. 5985
Author(s):  
Bryan Weichelt ◽  
Jeffrey VanWormer ◽  
Yin Xu ◽  
Chris Kadolph ◽  
Simon Lin

Cardiovascular disease (CVD) is a major public health concern in the United States. In response to the federally sponsored Million Hearts Risk Check Challenge, a team of programmers, software developers, health-information technologists, and clinicians in an integrated healthcare system in Wisconsin collaborated to develop Heart Health MobileTM (HHM), designed to improve awareness of cardiovascular disease risk and promote risk factor control among users. This paper outlines the development processes and highlights key lessons learned for mobile health applications. An agile project management methodology was used to dedicate adequate resources and employ adaptive planning and iterative development processes with a self-organized, cross-functional team. The initial HHM iOS app was developed and tested, and after additional modifications, gamified and HTML 5 versions of the app were released. The development of an iOS app is low in cost and sustainable by a healthcare system. Future app modifications to enhance data security and link self-reported cardiovascular risk assessment data to patient medical records may improve performance, patient relevance, and clinician acceptance of HHM in the primary-care setting. Legal and institutional barriers regarding the capture and analyses of protected health information must be mitigated to fully capture, analyze, and report patient health outcomes for future studies.


2021 ◽  
Vol 7 (s1) ◽  
Author(s):  
Nathalie Entringer ◽  
Peter Gilles ◽  
Sara Martin ◽  
Christoph Purschke

Abstract The mobile app Schnëssen establishes a digital and participatory research platform to collect data on present-day spoken Luxembourgish through crowdsourcing and to present the results of data analysis to the general public. Users can participate in different kinds of audio recording tasks (translation, picture naming, reading, question) as well as in sociolinguistic surveys. All audio recordings are accessible to the public via an interactive map, which allows the participants to explore variation in Luxembourgish themselves. In the first year of data collection, roughly 210.000 recordings have be collected covering numerous variation phenomena on all linguistic levels. Additionally, over 2800 sociolinguistic questionnaires have been filled out. Compiling such amounts of data, the Schnëssen app represents the largest research corpus of spoken Luxembourgish.


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