The effect of COVID-19 on revenue cycle staff.

2020 ◽  
Vol 38 (29_suppl) ◽  
pp. 42-42
Author(s):  
Stacey L Poole ◽  
Johnetta Blakely ◽  
Cheryl Crouse ◽  
Pam Colangelo ◽  
Natalie R. Dickson
Keyword(s):  
Financial Return ◽  
Team Members ◽  
Financial Counseling ◽  
Work From Home ◽  
Financial Metrics ◽  
Decision Methods ◽  
Revenue Cycle ◽  
Office Employees ◽  
Productive Time ◽  
At Home

42 Background: The COVID-19 pandemic caused a public health emergency declaration in March 2020. A safer at home order was issued by the Tennessee governor on March 12 urging non-essential employees to stay at home. The decision was made to offer telecommuting to employees at Tennessee Oncology (TO) who could effectively work from home. 90% of the revenue cycle staff (RCS) began working remotely within a week of the decision. Methods: TO had been conducting a telecommuting pilot involving 20 RCS. This pilot was expanded within a week to accommodate 130 RCS including billing, credentialing, collections, financial counseling, analysts, authorization and benefit specialists. Employees signed telecommuting agreements and provided equipment based on IT recommendations. IT installed software which allowed secure connection through a Citrix gateway. Surveys were later conducted to measure work-from-home satisfaction. Less than 10 RCS remained onsite to perform essential duties. Results: Compared to the prior year there was an 80% reduction in turnover and an 82% reduction in unscheduled absences for telecommuting employees vs in-office employees. 92% reported an improved work/life balance. Productivity metrics by team are displayed below: Key financial metrics including payer turnaround, days in AR and patient payments improved over prior months. Payer turnaround dropped by 3 days and days in AR decreased by 3.9 compared to February. Patient payments were up 14% compared to the prior year. Conclusions: COVID-19 has been a challenging time in healthcare but it has taught us some valuable lessons. Telecommuting could be the wave of the future showing positive financial return in the form of employee retention, reduction of non-productive time (including unplanned absences) and increased employee satisfaction. Data shows these factors lead to higher producing team members who yield superior results. [Table: see text]

scholarly journals The Pandemic of Productivity

2021 ◽  
Vol 28 (1) ◽  
pp. 47-51
Author(s):  
Suchismita Chattopadhyay
Keyword(s):  
Division Of Labour ◽  
Social Division ◽  
Work From Home ◽  
The Social ◽  
And Gender ◽  
Privileged Class ◽  
A Site ◽  
Productive Time ◽  
At Home

Initially with the massive outbreak of COVID-19, physical distancing in the form of stay-at-home campaigns made the headlines. The most stringent lockdown period in India was envisaged by the privileged class as a productive time at home. I show that the home as a space of leisure and intimacy is also a site of caste and gender privilege that upholds the social division of labour. By looking at both the work of home and the work from home, I problematise the notion of productivity from home and argue for a renewed understanding of what constitutes work and what constitutes home as an intimate space.

scholarly journals Economic Sector during the COVID-19 Pandemic: Indonesian Instagram Users Behaviour

Webology ◽  
2021 ◽  
Vol 18 (1) ◽  
pp. 166-178
Author(s):  
J.FX. Susanto Soekiman ◽  
Teguh Dwi Putranto ◽  
Daniel Susilo ◽  
Erica Monica A. Garcia
Keyword(s):  
Economic Impact ◽  
Popular Media ◽  
Economic Sector ◽  
Work From Home ◽  
Major Disaster ◽  
Children’S Drawings ◽  
The Government ◽  
Food Order ◽  
Staying At Home ◽  
At Home

The coronavirus disease (COVID-19) pandemic has become a “major disaster” for Indonesia. Communities became confused after the Government instructed people to “Stay at Home” and “Work from Home” in order to end the spread of the coronavirus. Many people feel that the Government's decision is detrimental because not everybody can work from home. There were many employee reductions in several companies and did not have a steady income. This study attempted to find out the use of Instagram as one of the popular media during the COVID-19 pandemic in Indonesia on economic impact. This study employed the semiotics method to analyse the #stayathomeindonesia hashtag on Instagram from 20 March 2020 to 5 April 2020. It was revealed that during the COVID-19 pandemic, Indonesian Instagram users used the platform to post their activity at home. Indonesian behaviours on Instagram amid the COVID-19 pandemic include posting homemade food, children’s drawings or colourings at home, and food order through online applications. So that the online-based economy more benefited than the offline-based because of limited activities outside the home due to appeals for staying at home.

Studi Implementasi Kebijakan Work From Home pada Pustakawan di LIPI

2020 ◽  
Vol 27 (3) ◽  
pp. 168-177
Author(s):  
Noorika Retno Widuri
Keyword(s):  
Virus Disease ◽  
Target Group ◽  
Policy Changes ◽  
Implementation Model ◽  
Work From Home ◽  
Policy Information ◽  
Policy Measures ◽  
Scientific Documentation ◽  
Descriptive Writing ◽  
At Home

Corona Virus Disease 2019 (COVID-19) pandemic that hits Indonesia makes leading Indonesian government take policy measures by launching regulations in implementation procedures within government agencies. LIPI issued a circular to promote Increasing Awareness and Prevention of Spreading of COVID-19 Infection within LIPI’s offices environment. The LIPI Scientific Documentation and Data Center (PDDI) received this mandate to carry out and regulate the policy for carrying out official duties at home (WFH). This paper aims to describe the implementation of the policy of carrying out official duties at home (WFH) for librarians in the PDDI LIPI. Implementation of this policy shows that as an implementing institution unit, PDDI follows up on the policy by issuing work from home assignments with provisions that refer to the circular of the head of LIPI. The target group in this policy is librarians in LIPI. This paper applies descriptive writing with quantitative data approach. The results of this study indicate that principally, the objectives of this policy have been achieved. The target group optimally carries out official duties at home. The survei shows that the target group has implemented the policy in accordance with the direction of LIPI Chairman. The communication pattern and interaction between the policy implementer and the elements implementing the policy are relatively good, so that the policy can be implemented as expected. Communication media is very flexible and not rigid, information related to policies, policy changes are conveyed through the WhatsApp group communication channel so that librarians can immediately receive the policy information. In this policy implementation model, the implementing organization minimizes the factors that make this policy not properly implemented, namely by arranging picket schedules, providing official vehicles for those who do not have private vehicles and lending work facilities to be brought home.

scholarly journals A Study of the Use of Quipper School in History Learning during COVID-19 Pandemic Era

2020 ◽  
Vol 10 (3) ◽  
pp. 20
Author(s):  
Tri Sastranegara ◽  
Djoko Suryo ◽  
Johan Setiawan
Keyword(s):  
High School ◽  
Positive Impact ◽  
School Level ◽  
High School Level ◽  
Work From Home ◽  
Learning Platform ◽  
History Learning ◽  
Learning At Home ◽  
Descriptive Method ◽  
At Home

Covid-19 pandemic has brought challenges in the process of history learning in senior high schools. As a result of social distancing and work from home policies, online learning platform is needed in order to make learning process at home run well, one of which is by using Quipper School application. The use of Quipper School application is one of the solutions so that the process of history learning at home can be carried out well and efficient during the Covid-19 pandemic. This study aims to determine the use of Quipper School in history learning during the Covid-19 era. The method used in this study is analytical descriptive method through literature review. The results obtained showed that Quipper School application has a positive impact when it is used in the process of history learning at home for students who are at senior high school level. The Quipper School application offers an innovative way of learning where the teacher can manage assignments and homework more effectively so that the teacher can also recognize the strengths and weaknesses of students in capturing a given learning topic.

Significant household factors that influence an IT employees’ job effectiveness while on work from home

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Vivek Sridhar ◽  
Sanjay Bhattacharya
Keyword(s):  
Work Experience ◽  
Content Type ◽  
Factors Affecting ◽  
Job Effectiveness ◽  
Household Factors ◽  
Work From Home ◽  
It Employees ◽  
To Come ◽  
The Impact ◽  
At Home

Purpose The purpose of this study is to find out the significant factor/s relating to an information technology (IT) employee’s household that determines the job effectiveness of an employee. Design/methodology/approach The approach involves surveying IT employees from across levels of work-experience, companies and cities on household factors that affect their job effectiveness while they work from home and uses discriminant analysis to find out important factor/s that determines if an employee’s job effectiveness remains constant or is better at the workplace that at home. Findings The number of elderly staying in the house, age of the eldest member of the household, observable power cuts at home and number of cars owned by individuals were found to be significant factors affecting an IT employees’ job effectiveness. Originality/value The study targets a very niche area of the impact of household factors on an IT employee. The findings of this research enable IT organizations from India with insights and enable them to come up with innovative interventions to manage employees on a personalized basis to improve an employees’ job effectiveness and drive organizational effectiveness on a whole, during and post the COVID-19 pandemic.

Propensity to Work from Home: Modeling Results from the 1995 Nationwide Personal Transportation Survey

2000 ◽  
Vol 1706 (1) ◽  
pp. 108-117 ◽  
Author(s):  
Joshua Drucker ◽  
Asad J. Khattak
Keyword(s):  
Sample Selection ◽  
Small Children ◽  
Work From Home ◽  
Multinomial Logit Models ◽  
Working From Home ◽  
Work At Home ◽  
Personal Transportation ◽  
Using Data ◽  
Larger Sample ◽  
At Home

Working from home is regaining its popularity because of the advantages it presents for both employees and employers. Telecommunications technologies are enabling the new work-at-home phenomena. This study expands the existing body of work-at-home and telecommuting research by using data from the 1995 Nationwide Personal Transportation Survey to consider a larger sample and to include characteristics unavailable in previous analyses. The effects of socioeconomic, household, locational, and accessibility variables on individuals’ choices to work from home are estimated with ordered logit, ordered probit, and multinomial logit models, using a two-equation sample selection regression process. The three models give very similar results. They indicate that educational attainment and the presence of small children in the household encourage frequent working from home. Males and drivers choose to work from home more often than females or nondrivers, and the lack of free parking at work promotes home work. These findings bear implications for trip-generation forecasting and suggest directions for policies intended to influence commute travel.

scholarly journals Berkebun di Rumah pada Masa Pandemi dengan Memanfaatkan Sampah Rumah Tangga

2021 ◽  
Vol 6 (3) ◽  
pp. 251-257
Author(s):  
Sartono Joko Santosa ◽  
Siswadi Siswadi ◽  
Andi Fajarwanto
Keyword(s):  
Crop Yields ◽  
Free Time ◽  
Household Waste ◽  
Community Food Security ◽  
Central Java ◽  
Work From Home ◽  
Productive Activities ◽  
Basic Need ◽  
Program Show ◽  
At Home

Food is a basic need for humans that must be fulfilled as a basic need; food has an essential meaning and role in a nation's life. The problems faced during the Covid 19 pandemic have forced everyone to keep quiet and work from home so that everyone tries to take advantage of this free time with productive activities. One of these activities is gardening at home using household waste. To make this happen, from April to September 2020, the community service team conducted counseling and training and practices for the Amuktiwo Ngubo farmer group, Kestalan sub-district, Banjasari District, Surakarta City, Central Java. The results of the program show that the Covid 19 pandemic forces every citizen, especially partner groups, to do activities at home, which results in a lot of free time available, so gardening at home by using household waste as a planting medium is the most appropriate solution because the environment is clean and healthy. The crop yields can meet the needs of the kitchen, which results in reduced expenses. Also, if this program is implemented nationally, the goal of community food security will be achieved.

scholarly journals Data on an Austrian Company's Productivity in the Pre-Covid-19 Era, During the Lockdown and After Its Easing: To Work Remotely or Not?

2021 ◽  
Vol 6 ◽  
Author(s):  
Michal Beno ◽  
Jozef Hvorecky
Keyword(s):  
Home Schooling ◽  
Academic Standards ◽  
Online Surveys ◽  
Home Office ◽  
Working At Home ◽  
Service Employees ◽  
Work From Home ◽  
The Face ◽  
Three Stages ◽  
At Home

The Covid-19 crisis across the world has increased the proportion of e-working. The transition from cubicles to the home office raised many questions in connection with companies adopting the new working conditions. Our paper provides recent evidence on the extent of this move, its impact on workplace evolution, productivity and the future prevalence of the face-to-display workplace after the easing of the lockdown. It uses data from 154 service employees of an Austrian sports and leisure product company obtained using online surveys on employees' opinions on e-working. By a coincidence, we conducted the first of them shortly prior to the epidemic. We decided to modify our planned research goals and decided to study their opinions during different Covid-19 stages. As a result, our findings do not follow all the academic standards. First, they are almost impossible to replicate due to the specific coincidence. Then, the shift in our aims leads us to minor changes in the content of the questionnaire. There are not only significant differences in the proportion of workers in the office and at home during the different periods of the lockdown. After its end, there was a significant increase in the number of those who had started working at home—more than one half. Compared to the period prior to the lockdown, they have a tolerant attitude to their work from home and believe that their productivity might remain the same. For many of them the change was an unavoidable obligation so they would prefer to return to the traditional workplace. The results suggest that more than one fifth want to continue working from home permanently, about one third more frequently than before, more than a quarter sometimes and just one seventh not at all. We studied the issues related to their productivity and its limits during all three stages. There are three important reasons for the fall in productivity related to e-working: (1) Providing childcare/home schooling, pet sitting and/or care for others while working (>one-fourth); (2) Work-from-home routine (>one-fourth); and (3) Having less work to do (>one-fifth).

scholarly journals Using Population-Based Structures to Actively Monitor AEFIs during a Mass Immunization Campaign—A Case of Measles–Rubella and Polio Vaccines

Vaccines ◽  
2021 ◽  
Vol 9 (11) ◽  
pp. 1293
Author(s):  
Dan Kajungu ◽  
Victoria Nambasa ◽  
Michael Muhoozi ◽  
Joan Tusabe ◽  
Beate Kampmann ◽  
...  
Keyword(s):  
High Temperature ◽  
Adverse Events ◽  
Oral Polio Vaccine ◽  
Population Based ◽  
Team Members ◽  
Existing Structures ◽  
General Feeling ◽  
Reporting Rates ◽  
Village Health ◽  
At Home

Active vaccine pharmacovigilance complements the standard passive or spontaneous surveillance system, which suffers from low reporting rates. This study aimed at utilizing population-based structures to report and profile adverse events following immunization (AEFI) with the measles and rubella vaccine (MR), or MR in combination with the bivalent oral polio vaccine (bOPV 1&3) (MR & bOPV), during mass vaccination in Uganda. Caretakers of children at home (less than 5 years) and schoolgoing children were followed up on and encouraged to report any AEFIs on day one, 2–3 days, 10 days, and 14 days after vaccination at school by their teachers and at-home, community-based village health teams. Out of 9798 children followed up on, 382 (3.9%) reported at least one AEFI, and in total, 517 AEFIs were reported. For MR, high temperature (21%), general feeling of weakness (19.3%), and headache (13%) were the most reported AEFIs, though there were variations on the days when they were reported. For the combination dose of MR & bOPV, high temperature (44%), rash (17%), general feeling of weakness (13%), and diarrhoea (8%) were the most common adverse events following immunization reported by caretakers. All 382 children cleared the AEFIs within 2 days, with 343 (90%) children reporting mild or moderate AEFIs and only 39 (10%) reporting severe AEFIs. The reported AEFIs are known and are mentioned in the vaccine leaflets with similar severity classification. Rates of AEFIs differed with the number of days after receiving the immunization. Conclusion: Active surveillance for AEFIs provides additional important information to national vaccine regulatory bodies. It reassures the public that vaccines are safe and that their safety is being taken seriously in Uganda, which would improve vaccine acceptability and confidence in the health system. Piggybacking on existing structures such as village health team members (for children at home) and teachers (for schoolgoing children) facilitates reaching vaccine recipients and increases reporting rates. Therefore, studies using active reporting of AEFIs should be conducted at regular intervals to report the overall incidence of AEs and to monitor trends and changes.

scholarly journals Impact of COVID-19 on Consumers’ Buying Behaviour and Consumption Pattern towards Milk in Nagpur City of Maharashtra

2021 ◽  
pp. 40-47
Author(s):  
Ashish A. Uikey ◽  
Mehul G. Thakkar
Keyword(s):  
Dairy Products ◽  
Secondary Data ◽  
Graphical Analysis ◽  
Primary Data ◽  
Consumption Pattern ◽  
Milk Consumption ◽  
Cross Sectional ◽  
Work From Home ◽  
Promotional Efforts ◽  
At Home

Understanding and monitoring the behaviour of consumers is vital for producers of products and services which help them for market development, new product design, packaging and promotional efforts, so as to suit for milk consumers. Also, to know about how the milk sales were affected during COVID-19, the project was undertaken. The descriptive cross sectional research design was used. The place of study was Nagpur City of Maharashtra and duration was 1st July to 31st July 2020. The data has been collected from 100 milk consumers. Non-Probability Convenience sampling method was used. Primary data was collected through Personal Interview Method by meeting consumers. Secondary data was collected from journals, Research papers, and Company website. Descriptive Statistics method such as Percentage, Averages, Rankings, etc. was used to analyze the data. Graphical analysis was used to achieve the objectives of the study. It was found that Roadside vendors (54.29%) were the major source for purchase of packaged milk followed by Kirana stores (37.14%). Major important source for getting information about the milk brands was Television (47.14%), followed by Newspapers (37.14%), Retailers (14.29%) respectively. It was observed that among various attributes that affect purchase of milk, Taste was the most important attribute, followed by Quality, Brand Image, Packaging and Price respectively. The study with reference to homemade dairy products revealed that majority of the respondents (76%) were not making dairy products at home, only near about 1/4th respondents (24%) were making dairy products at home. During Lockdown majority of the respondents (63%) had no change in their milk consumption, while for near about 1/4th respondents (23%) consumption was increased and for some respondents (14%) consumption was decreased. For 23% respondents 250ml increase in milk consumption was seen. For majority of the respondents (65.22%) the reason for increase in milk consumption was All family members staying at home and for rest of the respondents (34.78%) it was Work from home. For 10% respondents 250ml decrease in milk consumption was seen and for 4% respondents 500ml decrease was seen. For majority of the respondents (78.57%) the reason for decrease in milk consumption was Financial issues.

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