Increase of User Satisfaction Through Use of Electronic Media in a University Library

1990 ◽  
Vol 6 (1) ◽  
pp. 81-90
Author(s):  
Piedad Dector
Keyword(s):  
User Satisfaction ◽  
Electronic Media ◽  
University Library

scholarly journals STATISTICAL ANALYSIS OF THE EFFECT OF THE USE OF LIBRARY ON THE ACADEMIC PERFORMANCE OF STUDENTS IN EKITI STATE, NIGERIA

2021 ◽  
Vol 6 (2) ◽  
Author(s):  
Olubiyi Adenike Olufunmilola ◽  
Babalola Bayowa Teniola ◽  
Sunday Emmanuel Fadugba
Keyword(s):  
Academic Performance ◽  
Statistical Analysis ◽  
User Satisfaction ◽  
Relevant Literature ◽  
Tertiary Institutions ◽  
University Library ◽  
Positive Effect ◽  
Usage Data

This study examines perceptions of university library usage in considering factors that influence achievement of students and academic performance. A thorough review of relevant literature examined approaches to determining user satisfaction of students and factors that influence library usage. Data was gotten from students in three different tertiary institutions in Ekiti State, Nigeria. The result shows that the use of library has positive effect on the academic performance of students. <p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0778/a.php" alt="Hit counter" /></p>

Risk Assessment in Securing Radio Frequency Identification (RFID) Systems: a Case Study on Petra Christian University Library

2014 ◽  
Vol 68 (3) ◽  
Author(s):  
Lily Puspa Dewi ◽  
Ibnu Gunawan ◽  
Chris Winoto
Keyword(s):  
Risk Factors ◽  
Radio Frequency ◽  
Radio Frequency Identification ◽  
User Satisfaction ◽  
Risk Assessments ◽  
Christian University ◽  
Identification Number ◽  
University Library ◽  
Rfid System ◽  
Frequency Identification

Each library collection has an identification number which is unique number for each book. Identification numbers are used in searching process, and library’s circulation. Identification number is presented by barcode, and will be coupled with RFID, in order to facilitate collection information searching service, collection circulation service, and as a function of the collection security. The current barcode system problem lacks security features, the process of collection finding is very difficult, and the circulation process takes more time. This problem can result in losses of the library assets, and reduce library user satisfaction. Therefore, Petra Christian University Library plans to implement the RFID system as the solution of collection security. The RFID implementation process requires an analysis to be done to assess the risk factors that affect the library’s business processes and provide a response to those risks. This paper discusses the risk assessments for the RFID system to be implemented in the library. Risk assessments are based on the NIST SP800-98 standard Guidelines for Securing Radio Frequency Identification (RFID) System and NIST SP800-30 Guide for Conducting Risk Assessments. Risk factors are categorized into two, namely business process risk and risk intelligence process. The results show most of the risk factors are related to the server system.

Measuring Customer Satisfaction in Bowen University Library, Nigeria

2019 ◽  
Vol 8 (2) ◽  
pp. 1-21
Author(s):  
Grace Omolara O. Olla ◽  
Paul Adesola Adekunle ◽  
Roseline Mitana Oshiname ◽  
Ayoola Oluwaseun Ajayi
Keyword(s):  
User Satisfaction ◽  
Sampling Technique ◽  
Information Resources ◽  
Descriptive Statistics ◽  
Library Management ◽  
University Library ◽  
Library Users ◽  
Reference Service ◽  
Study Population ◽  
Convenience Sampling

This study examines user satisfaction with the library products and services, facilities and conduciveness of the library environment, and ease of obtaining materials, as they affect their decision in patronizing the library. The study population comprises Bowen University students from diverse disciplines, levels and ages. Data was collected with an adapted questionnaire administered to over 400 respondents using convenience sampling technique. Descriptive statistics were adopted in measuring user satisfaction. Findings revealed that Bowen University Library users were satisfied with the products, services, facilities and conduciveness of the library environment. Nevertheless, a majority of the respondents reported that they seldom obtain materials from the library promptly. It was therefore recommended that library management should work more on training users on how to access materials through available services (e.g. OPAC, Library Portal) provide stable internet services, functional reference service, regular shelf maintenance, provide current information resources.

scholarly journals ANALISIS USABILITY SISTEM INFORMASI LAYANAN MANDIRI DI PERPUSTAKAAN UNIVERSITAS BRAWIJAYA

2020 ◽  
Vol 5 (2) ◽  
pp. 931
Author(s):  
Kurniasih Yuni Pratiwi ◽  
Suprihatin Suprihatin
Keyword(s):  
User Satisfaction ◽  
Library Services ◽  
University Library ◽  
Service Information ◽  
Usability Analysis ◽  
Self Service ◽  
Quantitative Descriptive ◽  
The University ◽  
Library User ◽  
The Ideal

<p>Information Technology makes things easier, the existence of a library in an institution of higher education is very important needed by all academicians, to realize a digital library and library services that are ideal for users is not an easy job. The Brawijaya University library has implemented a book lending independent service and book extensions for its visitors, so that users can feel comfortable and satisfied when utilizing the services available in the library. The independent service system in UB's Library as a form of transformation of the university library in improving the ideal service for visitors.</p><p>The purpose of this study was to determine the usability analysis of independent service information systems in the Brawijaya University Library. This research is a quantitative descriptive study, using the theory of usability to determine the evaluation of self-service systems, the method used is a survey with a sample of 100 students. Hypothesis testing and data processing in this study using Partial LeastSquares(PLS).</p><p>The results of this study indicate that there are 4 hypotheses that have been empirically proven to affect the usability of independent services in the Brawijaya University Library, namely the variables of Learnability, Efficiency, Memorability, Satisfaction (user satisfaction). 1 hypothesis is empirically proven to have no effect, namely the Few error variable (some errors), so that the UB library should innovate to improve services to users by submitting a mobile android based book loan application design. The intended application is intended so that the library user can borrow books independently only with the smartphone the user has.</p>

Library policy structure: an industrial dynamics study

SIMULATION ◽  
1971 ◽  
Vol 17 (3) ◽  
pp. 109-123 ◽  
Author(s):  
Richard E. Nance ◽  
Norman R. Baker
Keyword(s):  
User Satisfaction ◽  
Industrial Dynamics ◽  
Dynamics Model ◽  
Shelf Space ◽  
Control Policies ◽  
Library Collection ◽  
The Past ◽  
University Library ◽  
Policy Structure ◽  
Multiple Copies

An industrial dynamics model of a university library, developed originally to investigate the effect of library control policies, is described. The model is used to analyze the effect of two policies pro posed by the Physics Library at Purdue University. After having operated under extremely crowded con ditions for the past several years, the Physics Library will move in 1971 into new, more spacious quarters. The policies for loans from the library collection have been rather free, control over the collection has been lax, and penalties for users failing to comply with library policies have been mild. The reasoning behind these policies was that if all loaned materials were returned, sufficient shelf space was unavailable. With the space limitations removed in the new quarters, the Physics Librarian can adopt one of two general policies: Policy 1 - Closer control over the library collection, more restrictive loan policies, more staff, and longer operating hours Policy 2 - Less control over the collection with more extended loan policies and increased purchases of multiple copies. Analysis of the two policies shows that Policy 1 effects a reduction in delays in return of loaned material at the expense of incurring user dissatis faction with the library and that Policy 2 results in even higher user satisfaction than is presently experienced.

Sign in / Sign up

Export Citation Format

Share Document