scholarly journals USING ANP TO DESIGN A LIVING SYSTEM LIKE BALANCED OPERATING MODEL FOR INTANGIBLE SERVICES

Author(s):  
Angela Minzoni ◽  
Eléonore Mounoud ◽  
Majid Fathi Zahraei

<div class="page" title="Page 1"><div class="layoutArea"><div class="column"><p>There is no need to present another ANP-based approach for weighting criteria within decision making contexts. Academic literature in disciplines like economics, engineering, political sciences, statistics or mathematics testify to the broadness of topics, situations and cultures where the method’s value has been proven. From supply planning or road mapping to monitoring, from crisis management or banking crime to rural water supply, decision makers –both in governments or firms- have implemented this method on the five continents.</p><p> </p><p>However, the method has been used less in areas beyond decision making. For example, in the field of innovation or organisational design, it can be expected that ANP facilitates the formulation of a suitable dynamic to combine the complex links of experts’ representations of the system under study. We advance the hypothesis that the ANP method’s friendliness to rough data, and ability to combine tangible and intangible information can be useful for providing the relevant interactions for living systems like modelling which is at the centre of the cross disciplinary creativity needed to design innovative and balanced operating models. In this context “operating models” shall be understood as the descriptions of how organizations operate across processes, people and technology in order to accomplish their functions.</p></div></div></div>

2021 ◽  
Author(s):  
Ravindra Singh Bangari

Mindfulness in decision makers has important implications for public leadership. A more nuanced understanding of mindfulness emerges from our grounded research into three national-level crises in the emerging interactive information environment, faced by the Indian government, wherein, the media, stakeholders and the interactive information environment combined to bring the visibility factor to fore, influencing significant aspects of individual, group, organisational and societal sensemaking, framing, cognition, and behavioural responses, amidst ongoing interactions. The research led to identification of a micro-level framework, comprising the antecedents and consequents of the occurrence of “heightened mindfulness” in decision makers in the emerging interactive information environment; leading to a better understanding of the process of influence of the ongoing interactions in the emerging information environment on decision making and crisis management. This “heightened mindfulness” in decision makers and its influence on crisis decision making, in turn, are particularly significant because of their wider organisational and societal implications. The research findings and the proposed framework of crisis decision making have important implications for governments and public leadership in their decision making effectiveness during similar crises.<br>


2021 ◽  
Author(s):  
Ravindra Singh Bangari

Mindfulness in decision makers has important implications for public leadership. A more nuanced understanding of mindfulness emerges from our grounded research into three national-level crises in the emerging interactive information environment, faced by the Indian government, wherein, the media, stakeholders and the interactive information environment combined to bring the visibility factor to fore, influencing significant aspects of individual, group, organisational and societal sensemaking, framing, cognition, and behavioural responses, amidst ongoing interactions. The research led to identification of a micro-level framework, comprising the antecedents and consequents of the occurrence of “heightened mindfulness” in decision makers in the emerging interactive information environment; leading to a better understanding of the process of influence of the ongoing interactions in the emerging information environment on decision making and crisis management. This “heightened mindfulness” in decision makers and its influence on crisis decision making, in turn, are particularly significant because of their wider organisational and societal implications. The research findings and the proposed framework of crisis decision making have important implications for governments and public leadership in their decision making effectiveness during similar crises.<br>


Author(s):  
Sophie Loriette ◽  
Nada Matta ◽  
Mohamed Sediri ◽  
Alain Hugerot

AbstractDuring a crisis situation, the ability of emergency department to take reliable and quick decisions is the main feature that defines the success or failure of this organization in the course of its crisis management. Decision makers spend time on identifying the decisions that will be taken for the whole of the crisis management, and on anticipating the preparation of these decisions, ensuring that they have time to properly prepare all decisions to be taken and, be able to implement them as fast as possible. However, the context and the characteristics of the crisis make the decision process complicated because there is no specific methodology to anticipate these decisions and properly manage collaboration with the other protagonists. There is also the pressure of time, a significant stress and, the emotional impact on the decision maker that lead to losing objectivity in decision making. We understand so that the right decision will be greatly facilitated and enhanced by the development of an adequate tool and process for decision-making. This tool must respect methods of the emergency department considered, and highlight the importance of experience feedback referencing to past cases, especially success and failures. We propose in this paper, software in order to handle experience feedback as a support for decision-making in crisis management “Crisis Clever System”. Several dimensions are considered in this study, from one side: organization, communication and problem-solving activities and from the other side the presentation and finding of experience feedback thanks to an analogy technique.


Author(s):  
Mohammed Benali ◽  
Abdessamed Réda Ghomari ◽  
Leila Zemmouchi-Ghomari ◽  
Mohammed Lazar

In times of crisis, making efficient decisions needs an accurate awareness of the event context and strongly depends on the effective use and coordination of resources, people, and information, where information is owned by either response organizations or non-crisis expert public. In this age of advanced collaborative technologies, citizens' participation to the crisis management process has shifted from the passive one-way contribution of social networking data to more active participation by performing specific tasks related to crisis-data processing. This chapter presents a comprehensive approach for integrating the crowdsourcing process to the collaborative decisional process in crisis situations. Application of the proposal with a real-world case study of the desert locust plague provides evidence of the enabling role that the crowdsourcing paradigm plays in supporting decision makers within desert locust control organizations operating throughout vast, remote, and geographically problematic areas.


2020 ◽  
Vol 25 (4) ◽  
pp. 507-522
Author(s):  
Rik Peeters

With the rise of computer algorithms in administrative decision-making, concerns are voiced about their lack of transparency and discretionary space for human decision-makers. However, calls to ‘keep humans in the loop’ may be moot points if we fail to understand how algorithms impact human decision-making and how algorithmic design impacts the practical possibilities for transparency and human discretion. Through a review of recent academic literature, three algorithmic design variables that determine the preconditions for human transparency and discretion and four main sources of variation in ‘human-algorithm interaction’ are identified. The article makes two contributions. First, the existing evidence is analysed and organized to demonstrate that, by working upon behavioural mechanisms of decision-making, the agency of algorithms extends beyond their computer code and can profoundly impact human behaviour and decision-making. Second, a research agenda for studying how computer algorithms affect administrative decision-making is proposed.


2020 ◽  
Vol 18 (6) ◽  
pp. 489-498
Author(s):  
Harald Fardal, PhD ◽  
Ann-Kristin Elstad, PhD

Managing crisis challenges the ability to make numerous decisions under great uncertainty. This study address the decision-making process, and how the mix of involved individuals, prior knowledge, and available decision-makers forms the decisions made during a crisis. A large-scale exercise with a cyberattack scenario was chosen as the study’s case. The organization studied have highly skilled crisis management personnel; however, they are not used to manage a large-scale cyber-attack scenario. The garbage can model (GCM) of Organizational Choice with a few modifications is used as the analytical framework in the study.


2020 ◽  
Vol 197 (3) ◽  
pp. 513-525
Author(s):  
Romuald Kalinowski

The two subsystems in the state defense system that make up the civil defense system and the crisis management system have specific tasks to fulfill. The two organizational structures, guided by their systemic approach, remain independent of each other, even though they share the same decision-making bodies, executive or executive bodies, subsidiary bodies, and executive entities. Inappropriate perception of them – even by decision-makers – leads to organizational irregularities, a lack of understanding of the responsibilities of the bodies and actors of these systems. It is also a source of misregulation in this area. A systemic perspective may require an appropriate approach and the development of new solutions to improve the process of activity in this area.


2020 ◽  
Vol 39 (3) ◽  
pp. 4041-4058
Author(s):  
Fang Liu ◽  
Xu Tan ◽  
Hui Yang ◽  
Hui Zhao

Intuitionistic fuzzy preference relations (IFPRs) have the natural ability to reflect the positive, the negative and the non-determinative judgements of decision makers. A decision making model is proposed by considering the inherent property of IFPRs in this study, where the main novelty comes with the introduction of the concept of additive approximate consistency. First, the consistency definitions of IFPRs are reviewed and the underlying ideas are analyzed. Second, by considering the allocation of the non-determinacy degree of decision makers’ opinions, the novel concept of approximate consistency for IFPRs is proposed. Then the additive approximate consistency of IFPRs is defined and the properties are studied. Third, the priorities of alternatives are derived from IFPRs with additive approximate consistency by considering the effects of the permutations of alternatives and the allocation of the non-determinacy degree. The rankings of alternatives based on real, interval and intuitionistic fuzzy weights are investigated, respectively. Finally, some comparisons are reported by carrying out numerical examples to show the novelty and advantage of the proposed model. It is found that the proposed model can offer various decision schemes due to the allocation of the non-determinacy degree of IFPRs.


2019 ◽  
Author(s):  
Suci Handayani Handayani ◽  
Hade Afriansyah

Decision making is one element of economic value, especially in the era of globalization, and if it is not acceptable in the decision making process, we will be left behind. According to Robins, (2003: 173), Salusu, (2000: 47), and Razik and Swanson, (1995: 476) say that decision making can be interpreted as a process of choosing a number of alternatives, how to act in accordance with concepts, or rules in solving problems to achieve individual or group goals that have been formulated using a number of specific techniques, approaches and methods and achieve optimal levels of acceptance.Decision making in organizations whether a decision is made for a person or group, the nature of the decision is often determined by rules, policies, prescribed, instructions that have been derived or practices that apply. To understand decision making within the organization it is useful to view decision making as part of the overall administrative process. In general, individuals tend to use simple strategies, even if in any complex matter, to get the desired solution, because the solution is limited by imperfect information, time and costs, limited thinking and psychological stress experienced by decision makers.


2015 ◽  
Vol 4 (1and2) ◽  
Author(s):  
Rajeev Dhingra ◽  
Preetvanti Singh

Decision problems are usually complex and involve evaluation of several conflicting criteria (parameters). Multi Criteria Decision Making (MCDM) is a promising field that considers the parallel influence of all criteria and aims at helping decision makers in expressing their preferences, over a set of predefined alternatives, on the basis of criteria (parameters) that are contradictory in nature. The Analytic Hierarchy Process (AHP) is a useful and widespread MCDM tool for solving such type of problems, as it allows the incorporation of conflicting objectives and decision makers preferences in the decision making. The AHP utilizes the concept of pair wise comparison to find the order of criteria (parameters) and alternatives. The comparison in a pairwise manner becomes quite tedious and complex for problems having eight alternatives or more, thereby, limiting the application of AHP. This paper presents a soft hierarchical process approach based on soft set decision making which eliminates the least promising candidate alternatives and selects the optimum(potential) ones that results in the significant reduction in the number of pairwise comparisons necessary for the selection of the best alternative using AHP, giving the approach a more realistic view. A supplier selection problem is used to illustrate the proposed approach.


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