How Can we Improve Nongovernmental Responses?
Chapters 5 and 6 shine a spotlight on the help-giving resources (HGRs) used by LGBTQ IPV victims, which can provide much-needed assistance in coping with and escaping abuse. This chapter focuses in particular on those HGRs that are not exclusively employees of or departments within governments: friends, family, neighbors, religious organizations, support groups, mental and medical healthcare providers, and IPV victim organizations (such as telephone hotlines, shelters, and multiservice IPV agencies). This chapter examines which of these HGR types are most likely to be sought out for help by LGBTQ IPV victims, as well as how helpful they are perceived to be. From there, the chapter delves into detailed research on each nongovernmental HGR type, highlighting both successes and challenges resulting from serving LGBTQ IPV victims. Recurring themes include the potential damage inflicted on victims by HGRs that do not show respect for victimization experiences and LGBTQ identities, as well as the consequences of asking LGBTQ victims to utilize resources originally designed for HC IPV victims (with service advertising, victim screening, service content, provider training, and victim referrals at times erroneously treating IPV as a one-size-fits-all phenomenon). The chapter concludes with implications for future policy, practice, and research.