scholarly journals REVITALISASI KELOMPOK KERJA GURU DALAM MENGEMBANGKAN KURIKULUM SATUAN PENDIDIKAN SEKOLAH DASAR DI KOTA SEMARANG

Edukasi ◽  
2020 ◽  
Vol 14 (1) ◽  
Author(s):  
- Fakhruddin
Keyword(s):  
Data Collection ◽  
Educational Outcomes ◽  
Primary Schools ◽  
Monitoring And Evaluation ◽  
Annual Periodicity ◽  
Working Groups ◽  
Questionnaire Research ◽  
Improve Service Quality ◽  
Development And Management

KKG as one of Teacher Community expected to improve service quality and educational outcomes. The issues are, how the mechanism of cluster working groups of teachers in improving the quality of learning, whether the potential material and nonmaterial which can be used as a source of development of teachers in the management of learning, and how to support and empowerment of teacher working group in understanding and implementing the curriculum level education units. Data collection was taken by using questionnaire research and documentation. Questionnaires are used to reveal the mechanisms, programs, support and empowerment of KKG. Documentation are used to reveal data about the number of primary schools, learners and Cluster KKG. Results showed that the mechanism of development and management of the KKG is set through consultation according to the annual periodicity, further to enhance competence through sharing knowledge, skills and attitudes, test ideas, and discussion. The results suggest that preparation of KKG program tailored to the needs and problem of teachers in classroom learning, the importance of monitoring and evaluation continues with the instruments and the framework of implementation of SBC by every teacher in class need to attempt- efforts to obtain the support of various parties.

scholarly journals EFEKTIVITAS IMPLEMENTASI LESSON STUDY LEARNING COMMUNITY DALAM MENINGKATKAN KUALITAS PEMBELAJARAN

2020 ◽  
Vol 2 (1) ◽  
pp. 11-18
Author(s):  
Rina Wahyuni
Keyword(s):  
Data Collection ◽  
Learning Community ◽  
Learning Process ◽  
Lesson Study ◽  
Monitoring And Evaluation ◽  
Snowball Sampling ◽  
Quality Of Learning ◽  
Collection Data ◽  
And Mathematics

Abstrak: Penelitian ini dilakukan guna mendeskripsikan persepsi dosen model dalam efektivitas menerapkan lesson study learning community (LSLC), serta proses monitoring dan evaluasi dalam pelaksanaan LSLC pada proses pembelajaran. Pendekatan yang digunakan dalam penelitian ini ialah pendekatan kualitatif. Informan ditentukan dengan teknik purposive dan snowball sampling. Proses pengumpulan data dilakukan dengan observasi, wawancara serta dokumentasi. Data penelitian yang terkumpul selanjutnya dianalisis menggunakan pola interaktif Miles, Huberman, dan Saldana, meliputi: pengumpulan data, kondensasi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa implementasi LSLC sangat efektif dilakukan dalam meningkatkan kualitas pembelajaran. Hal ini dibuktikan dengan adanya kolaborasi antar dosen model dalam melaksanakan proses pembelajaran, perkembangan tingkat keprofesionalan dosen dalam melaksanakan pembelajaran mengalami peningkatan yang signifikan sehingga berdampak pada kualitas pembelajaran yang lebih optimal. Selain itu, proses monitoring dan evaluasi oleh tim pengembang LSLC pada tingkat fakultas juga menambah keefektifan LSLC dalam meningkatkan kualitas pembelajaran. Abstract: This research was conducted to describe the perception of model lecturers in the effectiveness of implementing the lesson study learning community (LSLC), as well as the monitoring and evaluation processes in implementing the LSLC in the learning process. This research using a qualitative approach. Informants were determined by purposive technique and snowball sampling. The data collection process was carried out by observation, interviews and documentation. The collected research data were then analyzed using the interactive patterns of Miles, Huberman, and Saldana, including: data collection, data condensation, data presentation, and drawing conclusions. The results showed that the implementation of LSLC was very effective in improving the quality of learning. This is evidenced by the collaboration between model lecturers in carrying out the learning process, the development of the professional level of the lecturers in implementing learning has increased significantly so that it has an impact on the quality of learning that is more optimal. In addition, the process of monitoring and evaluation by the LSLC development team at the faculty level also adds to the effectiveness of LSLC in improving the quality of learning. References: Chong, W. H., & Kong, C. A. (2012). Teacher Collaborative Learning and Teacher Self- Efficacy: The Case of Lesson Study. Journal of Experimental Education, 8(3), 263– 283. Hendayana, S. (2007). Lesson Study Suatu Strategi untuk Meningkatkan keprofesionalan Pendidik, Bandung: FPMIPA UPI dan JICA. Muntaqo & Masruroh. (2016). Lesson Study dalam Peningkatan Kualitas Pembelajaran di Madrasah Ibtidaiyah Ma’arif Kejiwan Wonosobo. Belajar: Jurnal Pendidikan Islam, 1(2), 125-144. Shahren, A., & Khalid, M. (2001). Mathematics Teachers’ Perception of Lesson Study as a Continuous Professional Development Programme. Journal of Science and Mathematics Education in Southeast Asia 2011, 34(1), Page 67 – 89. Tadanugi. (2015). Efektivitas Lesson Study dalam Pembelajaran Matematika. Jurnal KIP, 4(2), 887-894. Turmudi. (2009). Landasan Filsafat dan Teori Pembelajaran Matematika: Berparadigma Eksploratif dan Investigatif. Jakarta Leuser Cita Pustaka. Widiyanto. (2018). Revitalisasi Komunitas Pembelajaran dengan Lesson Study dalam Meningkatkan Kualitas Pembelajaran. Inopendas Jurnal Ilmiah Kependidikan, 1(1), 16-28.  

scholarly journals THE QUALITY OF E-KTP SERVICE IN CIBEUNYING KALER SUBDISTRICT AT BANDUNG MUNICIPALITY INDONESIA

2021 ◽  
Vol 1 (2) ◽  
pp. 43-48
Author(s):  
Sunasih Mulianingsih ◽  
Engkus ◽  
Tika Ayu Tri Lestari
Keyword(s):  
Data Collection ◽  
Service Quality ◽  
Research Method ◽  
Qualitative Approach ◽  
Literature Study ◽  
District Office ◽  
Government Services ◽  
The Subject ◽  
Improve Service Quality

The quality of E-KTP service is one of the basic forms of government services to the community. The main problem of this research is that the quality of E-KTP service at the Cibeunying District Office, Bandung City is not optimal and not satisfactory. Optimizing e-KTP services is needed to improve service quality and satisfy the community. This synthesis is the subject of this article. The research method used is a qualitative approach with data collection techniques: observation, interviews and literature study. Based on the research results, the service is not optimal because it is not fully based on the dimensions: 1. Service Speed, 2. Cleanliness, Tidiness and Facilities; 3. Friendliness and Patience of Employees in Serving the speed of service; 4. Employees who are helpful and friendly and considerate of customers; 5. Security and Comfort.

scholarly journals The Implementation of Lesson Study in Students Field Experience Program at Primary School

2020 ◽  
Vol 3 (1) ◽  
pp. 1
Author(s):  
Siti Halidjah
Keyword(s):  
Data Collection ◽  
Lesson Study ◽  
Primary Schools ◽  
Field Experience ◽  
Practical Experience ◽  
Primary Teacher ◽  
Education Students ◽  
Learning Plans ◽  
Implementation Data

The main focus of the implementation of lesson study was student activity in the classroom, assuming that the student's activities are related to the activities of the teacher while teaching in grade. Lesson study is a way to improve the quality of education that never ends. This study aimed to describe the application of lesson study in the implementation of practical experience programs for students in primary schools. This research used a qualitative approach. The source of data in this study was the students field experience program by applying the lesson study. The data were obtained from PGSD (primary teacher education) in FKIP (Faculty of Teacher Training and Education) students in the 7th semester. The research procedures used the stages of planning, implementation, data analysis, and report writing. Data collection techniques were direct observation techniques with data collection tools in the form of observation sheets. The results showed that the ability of students to compile learning plans increased 86.68 with the excellent category.

scholarly journals POTRAIT OF EDUCATION AND TEACHER COMPETENCE IN BORDER AREA SANGGAU REGENCY

2016 ◽  
Vol 3 (1) ◽  
pp. 1-20
Author(s):  
Samion ◽  
Yudi Darma
Keyword(s):  
Data Collection ◽  
Monitoring And Evaluation ◽  
Teacher Competence ◽  
Laboratory Equipment ◽  
Policy Makers ◽  
Border Area ◽  
Technology Learning ◽  
Alternative Means ◽  
Data Source

This study intends to conduct a study on the needs and competencies of teachers and border area development of education in District Entikong Sanggau West Borneo as an alternative means of problem solving to provide solutions as a foothold in the revitalization of educational equity in the border area. Data for this study were obtained from Cabdikpora, teachers and informants related. The techniques used for data collection was a survey and interview techniques. Data collection tool consists of methods of documentation, questionnaires and interview guides to collect qualitative information from the data source. The data were processed using descriptive analytic method. Issues raised in this study is the need and competence of teachers in the development and inhibiting factors in education based on the implementation. The findings of this study suggest that the urgency and attention management, and implementation of government policies for the development of human resources through education Entikong is needed. Collection is shows that the relevance of the teacher in the District border area Entikong still not proportionate and relevant, and should be done regularly coaching, and intensive scheduled to increase each line competency of teachers, both pedagogic competence, personality, professional, and socially by the local education office. Therefore, in order to provide guidance cabdikpora a comprehensive, well improved coordination between the members and managers of education in the district and the district education units and educators, improve access to information, to evaluate the data collection on a regular basis for the benefit of the administration and implementation of the completeness of data collection of learning, as a means of monitoring and evaluation for the parameters of the program's success in education and policy makers as a follow-up . Participate in the provision of facilities and infrastructure in procuring gradually related to the completeness of supporting the implementation of learning (laboratory equipment, technology, learning resources, instructional media, and so on), improve quality of service for the management, monitoring and evaluation as well as preparing and placing teachers who according to its competence

scholarly journals URBAN VILLAGE LITERACY: DELVING ITS PROFOUND IMPLEMENTATION AND OBSTACLES

2020 ◽  
Vol 8 (1) ◽  
pp. 11-20
Author(s):  
Anak Agung Putri Maharani
Keyword(s):  
Focus Group ◽  
Data Collection ◽  
Focus Group Discussion ◽  
Crucial Role ◽  
Primary Schools ◽  
Group Discussion ◽  
Literacy Skills ◽  
Urban Village ◽  
Reading Activities

School Literacy Movement (henceforth, SLM) is a pivotal program which published to deal with students’ problem in literacy skills. Due to its crucial role, its implementation needs to be evaluated in the attempt to enrich the quality of the program. Therefore, this mini research was conducted involving two primary schools in Sempidi urban village to answer two research objectives; to explore the process of School Literacy Movement in Sempidi urban village primary schools and to figure out the obstacles found while implementing School Literacy Movement implemented in Sempidi urban village primary schools. To garner a rich set of data, 4 respondents (2 principals and 2 teachers) were invited to join this mini research. Additionally, to collect data, the method of data collection was observation, interview and Focus Group Discussion (hereafter, FGD). It was found that literacy skills in each school focus on different stages of SLM as well as different reading activities assigned for the students. Another finding was the obstacles faced during the implementation of SLM are originally from the teachers, the students, and the facilities that support the literacy.

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Tabungan Britama Pada Bank BRI Cabang Fatmawati

Liquidity ◽  
2018 ◽  
Vol 1 (1) ◽  
pp. 72-80
Author(s):  
Viva Faronika ◽  
Asriyal Asriyal
Keyword(s):  
Quality Of Service ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Acceptable Level ◽  
Level Of Service ◽  
Level Of Satisfaction ◽  
Service Policies ◽  
Improve Service Quality ◽  
Relationship Of

If the customer is greater than acceptable level of service, the cutomer is not satisfied. Conversely, if an acceptable level of service greater than the expectations of customers, the customer will be satisfied. This means that if Bank BRI branch Fatmawati can improve service quality to its customer it will affect the level of satisfaction. In this research found evidence that, in terms of the creation of quality services, Bank BRI branch Fatmawati is one of the branches that participate to implement the established policies and service in accordance with the exiting service standard in the banking world. Amount of influence the determination of quality of service policies applied by the Bank BRI branch Fatmawati indicated by r2. r2 value only 45 % and the rest 55 % influenced by other variables not studied. Meanwhile, the variable relationship of service quality to customer satisfaction can be seen from the values r = 0,67. This shows the value of the correlation coefficient between the variables of service quality to customer satisfaction. This means there are strong relationships between the independent variable X (quality of service) to the dependent variable Y (customer satisfaction). Since r = 0,67 (67 %) greater then 50 %.

Implementasi Manajemen Mutu Terpadu Dalam Memberikan Layanan Untuk Meningkatkan Prestasi Peserta Didik di SLB YPAC Pangkalpinang

2019 ◽  
Vol 2 (2) ◽  
pp. 265-278
Author(s):  
Diah Rina Miftakhi ◽  
Nurjanah Nurjanah
Keyword(s):  
Quality Management ◽  
Data Collection ◽  
Human Resources ◽  
Learning Process ◽  
School Environment ◽  
Quality Of Services ◽  
Teaching Staff ◽  
Learning Material ◽  
Analysis Model

describe the implementation of an integrated quality management component consisting of the quality of services provided by the school, human resources in teaching, the school environment, and learning process  in SLB YPAC Pangkalpinang.               The method used in this study, namely by using a naturalistic qualitative approach. Data collection is done through observation, interviews, and documentation. The subjects of this study include the principal, teachers, employees, and students. The validity of the data is done by triangulation, and deeper observation. Analysis of the data used is the interactive analysis model of Miles and Huberman through data collection, data reduction, data presentation, and conclusion drawing.              The results showed that: (a) the quality of services to students in SLB YPAC Pangkalpinang had met good service standards. This can be seen from the services in the form of facilities and infrastructure which are quite complete in schools; (b) the quality of human resources in the education process shows good teacher resources. This can be seen from the teacher data which shows that the teaching staff at SLB YPAC Pangkalpinang 95% of educators with S1 qualifications in the field of education; (c) the quality of the environment in SLB YPAC Pangkalpinang is already good. This can be seen from the very strategic location of the school because the location of the school is in the middle of the city so that it is easily accessible by the community; (d) the quality of the learning process carried out by teachers at Pangkal Pinang YPAC SLB is good. This can be seen from the realization of the form of activities through learning planning by preparing lesson plans for each subject, then implementing learning, which includes strategies and methods used by teachers in delivering learning material, and evaluation of learning. Keywords: Integrated quality management, student achievement     ABSTRAK Tujuan dalam melaksanakan penelitian ini  adalah untuk melihat pelaksanaan serta mendeskripsikan implementasi  komponen Manajemen Mutu Terpadu yang terdiri dari kualitas layanan yang diberikan sekolah, sumber daya manusia dalam mengajar, lingkungan sekolah, dan proses pembelajaran di SLB YPAC Pangkalpinang. Metode yang digunakan dalam penelitian ini, yaitu dengan menggunakan pendekatan kualitatif naturalistik. Pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi. Subyek penelitian ini antara lain kepala sekolah, guru, pegawai, dan peserta didik. keabsahan data dilakukan dengan triangulasi, dan pengamatan yang lebih mendalam. Analisis data yang digunakan adalah model analisis interaktif Miles dan Huberman melalui kegiatan pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa: (a) mutu layanan terhadap peserta didik di SLB YPAC Pangkalpinang sudah memenuhi standar layanan yang baik. Hal ini dilihat dari layanan yang berupa fasilitas sarana dan prasarana yang sudah cukup lengkap di sekolah; (b) mutu sumber daya manusia dalam proses pendidikan menunjukkan sumber daya guru yang baik. Hal ini dapat dilihat dari data guru yang menunjukkan bahwa tenaga pengajar di SLB YPAC Pangkalpinang 95% pendidik berkualifikasi S1 bidang kependidikan; (c) mutu lingkungan yang ada di SLB YPAC Pangkalpinang sudah baik. Hal ini terlihat dari letak sekolah yang sangat strategis karena lokasi sekolah yang berada di tengah kota sehingga mudah dijangkau oleh masyarakat; (d) mutu proses pembelajaran yang dilakukan oleh guru di SLB YPAC Pangkalpinang sudah baik. Hal ini dapat dilihat dari realisasi bentuk kegiatan melalui perencanaan pembelajaran dengan menyusun RPP setiap mata pelajaran, kemudian pelaksanaan pembelajaran, yang meliputi strategi dan metode yang digunakan guru dalam menyampaikan materi pembelajaran, dan evaluasi pembelajaran.

KEPUASAN KONSUMEN DITINJAU DARI KUALITAS PELAYANAN, STORE ATMOSPHERE DAN PROMOSI DI RUMAH MAKAN PONDOK JOWI SOLO

2020 ◽  
Vol 4 (02) ◽  
Author(s):  
Shofia Zulfa Amalina ◽  
Sri Hartono ◽  
Ratna Damayanti
Keyword(s):  
Quality Of Service ◽  
Data Collection ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Consumer Satisfaction ◽  
Sampling Technique ◽  
Likert Scale ◽  
The Relationship

The purpose of this study was to analyze the effect of whether or not the quality of service, store atmosphere and promotion of consumer satisfaction at Pondok Jowi Restaurant Solo. The population in this study were consumers of Pondok Jowi Solo Restaurant in January 2020 at May 2020 with a total of 14,030 people. The sampling techniquemismpurposive samplingm which is a sampling technique with certain considerations by taking 100 respondents. Data collection uses a Likert scale questionnaire to measure respondents' answers to identify the relationship between service quality, store atmosphere and promotion of customer satisfaction. The results show that service quality, store atmosphere and promotion have a simultaneous and significant effect on customer satisfaction, servicei quality has assignificant effect on customer satisfaction, store atmosphere has a significant effect on customer satisfaction, and promotion has significant effect on customer satisfaction. Keywords: Service quality, Store atmosphere, Promotion, Consumer satisfaction

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PLN RAYON KEDIRI KOTA (STUDI KASUS PEMBAYARAN REKENING LISTRIK DI PLN RAYON KEDIRI KOTA)

2019 ◽  
Vol 1 (2) ◽  
pp. 96
Author(s):  
Septiyan Budi Santoso ◽  
Heribertus Budi Santoso ◽  
Ana Komari
Keyword(s):  
Quality Of Service ◽  
Data Collection ◽  
Customer Satisfaction ◽  
Primary Data ◽  
Customer Complaints ◽  
Work Area

This study aims to determine how high the level of customer satisfaction with the service of PLN Rayon Kediri Kota, to determine the quality of service to customer satisfaction PLN Rayon Kediri Kota, to determine the response of the PLN Kediri Kota in dealing with customer complaints. This research was conducted in the work area of PLN Rayon Kediri Kota. The research time was on March 18, 2017 to March 24, 2017. In writing this thesis, the author uses primary data collection techniques, namely by distributing questionnaires to PLN Rayon Kediri Kota customers who come to the payment counter. and PLN District Kediri City services. Based on the results of the research, the quality of service conducted by PLN District Kediri Kota is sufficient to satisfy its customers, as evidenced by the results of a questionnaire that has been conducted on 100 respondents of PLN Rayon Kediri City.Penelitian ini bertujuan untuk mengetahui seberapa tinggi tingkat kepuasan pelanggan terhadap pelayanan PLN Rayon Kediri Kota, Untuk mengetahui kualitas pelayanan terhadap kepuasan pelanggan PLN Rayon Kediri Kota, Untuk mengetahui respons pihak PLN Kediri Kota dalam menghadapi keluhan pelanggannya. Penelitian ini dilakukan di wilayah kerja PLN Rayon Kediri Kota. Waktu penelitian pada tanggal 18 Maret 2017 sampai dengan 24 Maret 2017. Dalam penulisan skripsi ini, penulis menggunakan teknik pengumpulan data primer yaitu dengan membagikan kuesioner terhadap pelanggan PLN Rayon Kediri Kota yang datang ke loket pembayaran dan pelayanan PLN Rayon Kediri Kota. Berdasarkan hasil penelitian kualitas pelayanan yang dilakukan oleh PLN Rayon Kediri Kota sudah cukup memuaskan pelanggannya terbukti dengan hasil kuesioner yang telah dilakukan terhadap 100 responden PLN Rayon Kediri Kota.

Sign in / Sign up

Export Citation Format

Share Document