scholarly journals THE QUALITY OF E-KTP SERVICE IN CIBEUNYING KALER SUBDISTRICT AT BANDUNG MUNICIPALITY INDONESIA

2021 ◽  
Vol 1 (2) ◽  
pp. 43-48
Author(s):  
Sunasih Mulianingsih ◽  
Engkus ◽  
Tika Ayu Tri Lestari
Keyword(s):  
Data Collection ◽  
Service Quality ◽  
Research Method ◽  
Qualitative Approach ◽  
Literature Study ◽  
District Office ◽  
Government Services ◽  
The Subject ◽  
Improve Service Quality

The quality of E-KTP service is one of the basic forms of government services to the community. The main problem of this research is that the quality of E-KTP service at the Cibeunying District Office, Bandung City is not optimal and not satisfactory. Optimizing e-KTP services is needed to improve service quality and satisfy the community. This synthesis is the subject of this article. The research method used is a qualitative approach with data collection techniques: observation, interviews and literature study. Based on the research results, the service is not optimal because it is not fully based on the dimensions: 1. Service Speed, 2. Cleanliness, Tidiness and Facilities; 3. Friendliness and Patience of Employees in Serving the speed of service; 4. Employees who are helpful and friendly and considerate of customers; 5. Security and Comfort.

scholarly journals IMPLEMENTASI KEBIJAKAN DISIPLIN PNS DALAM MENINGKATKAN KINERJA PEGAWAI DI KANTOR CAMAT UTAN, KABUPATEN SUMBAWA, PROVINSI NUSA TENGGARA BARAT

2018 ◽  
Vol 6 (2) ◽  
pp. 149-170
Author(s):  
Arihun Rahmatin
Keyword(s):  
Data Collection ◽  
Research Method ◽  
Qualitative Method ◽  
Employee Performance ◽  
Qualitative Approach ◽  
Civil Servants ◽  
District Office ◽  
Discipline Policy ◽  
Disciplinary Policy

ABSTRACT The purpose of this study was to analyze the Discipline of Civil Servants policy in improving performance at the Utan Sub-District Office, Sumbawa Regency, West Nusa Tenggara Province. The research method used is a qualitative method, with a qualitative approach. Data obtained through data collection techniques: interviews and documentation. The results of this study indicate that the implementation of the disciplinary policy of Civil Servants in the Utan Sub-District Office, Sumbawa Regency basically has not run effectively. This is due to a lack of awareness to be able to work with discipline. Keywords: implementation, civil discipline policy, employee performance

scholarly journals Representasi Pendidikan Seks dalam Film Dua Garis Biru (Analisis Semiotika Roland Barthes)

Koneksi ◽  
2020 ◽  
Vol 4 (1) ◽  
pp. 155
Author(s):  
Eartha Beatricia Gunawan ◽  
Ahmad Junaidi
Keyword(s):  
Data Collection ◽  
Sex Education ◽  
Research Method ◽  
Qualitative Approach ◽  
Roland Barthes ◽  
Semiotic Analysis ◽  
Literature Study ◽  
Role Of Parents ◽  
Descriptive Qualitative

This study aims to describe the representation of sex education in the film Dua Garis Biru by director Gina S. Noer. This study uses a descriptive qualitative approach. The research method uses Roland Barthes's semiotic analysis with two-way significance and the meaning of denotation, connotation, and myth. The subjects of this study are Dara and Bima, the object of this study is a sign of sex education represented in scenes, dialogues, and characters in films. Methods of data collection by observation, literature study, interviews, and documentation. The film Dua Garis Biru tells the story of how Dara and Bima, two teenagers, must be responsible for the consequences that they did not think of before due to free sex. This film also illustrates the important role of parents in communicating information about sex to children. The results of this study indicate that there is a picture of sex education in the film Two Blue Lines. It was concluded that the side or form of sex education is displayed in scenes, dialogues, or characters that insert the importance of knowing sex education and knowing the consequences of every action related to sex. Penelitian ini bertujuan untuk menggambarkan representasi pendidikan seks  dalam Film Dua Garis Biru karya sutradara Gina S. Noer. Penelitian ini menggunakan pendekatan kualitatif deskriptif. Metode penelitian menggunakan Analisis Semiotika Roland Barthes dengan signifikan dua arah dan pemaknaan denotasi, konotasi, dan mitos. Subjek penelitian ini adalah Dara dan Bima, objek penelitian ini adalah tanda pendidikan seks yang direpresentasikan dalam adegan, dialog, dan karakter dalam film. Metode pengumpulan data dengan observasi, studi pustaka, wawancara, dan dokumentasi. Film Dua Garis Biru bercerita tentang bagaimana Dara dan Bima, dua remaja harus bertanggung jawab atas konsekuensi yang tidak mereka pikirkan sebelumnya karena melakukan seks pranikah. Film ini juga menggambarkan pentingnya peran orang tua dalam mengkomunikasikan informasi tentang seks kepada anak. Hasil dari penelitian ini menunjukkan bahwa terdapat gambaran tentang pendidikan seks dalam film. Sisi atau bentuk pendidikan seks ditampilkan dalam cuplikan adegan, dialog, atau karakter tokoh yang menyisipkan pentingnya mengenal pendidikan seks dan mengetahui konsekuensi dari setiap perbuatan yang berhubungan dengan seks.

scholarly journals PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PT. SAMUDRA BINTANG ANGKASA TOUR AND TRAVEL BANJARMASIN

2019 ◽  
Vol 5 (1) ◽  
Author(s):  
Dini Puspita
Keyword(s):  
Quality Of Service ◽  
Data Collection ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Significant Influence ◽  
Research Method ◽  
Influential Factor ◽  
Sampling Techniques ◽  
Cross Sectional

Abstract: The purpose of this study is to know and analyze the influence of service quality on customer satisfaction at PT Samudra Bintang Angkasa Tour and Travel. The research method used is the analytical survey research method. The approach chosen in this study is the Cross Sectional approach. The population in this study are customers who use the services of PT Samudra Bintang Angkasa Tour and Travel, from August to November 2018. The sample in this study used accidental sampling techniques totaling 60 customers who used the services of PT Samudra Bintang Angkasa Tour and Travel in December 2018. Data collection techniques used questionnaires, documentation, and observation. The results of the study can be concluded that there is a simultaneous significant influence between service quality consisting of Tangible , Reliability , Responsiveness, Assurance and Empathy on Customer satisfaction PT. Samudra Bintang Angkasa Tour and Travel Banjarmasin. There is a partial significant influence between the quality of service consisting of Tangible, Reliability, Responsiveness , and Empathy on Customer satisfaction PT. Samudra Bintang Angkasa Tour and Travel Banjarmasin. Reliability Factoris the most influential factor (predominantly on Customer satisfaction at PT. Samudra Bintang Angkasa Tour and Travel Banjarmasin. Keywords: Service Quality, Satisfaction, Customers Abstrak: Tujuan dari penelitian ini adalah mengetahui dan menganalisis pengaruh kualitas layanan terhadap kepuasan pelanggan pada PT Samudra Bintang Angkasa Tour and Travel. Metode penelitian yang digunakan adalah metode penelitian survey analitik. Pendekatan yang dipilih dalam penelitian ini adalah pendekatan Cross Sectional. Populasi dalam penelitian ini adalah pelanggan yang menggunakan jasa PT Samudra Bintang Angkasa Tour and Travel, dari bulan Agustus sampai dengan November 2018. Sampel dalam penelitian ini menggunakan teknik accidental sampling berjumlah 60 orang pelanggan yang menggunakan jasa PT Samudra Bintang Angkasa Tour and Travel pada bulan Desember tahun 2018. Teknik pengumpulan data menggunakan kuesioner, dokumentasi, dan observasi. Hasil penelitian dapat disimpulkan bahwa ada pengaruh signifikan secara simultan antara kualitas layanan yang terdiri atas Tangible, Reliability, Responsiveness, Assurance dan Empathy terhadap kepuasan Pelanggan PT. Samudra Bintang Angkasa Tour and Travel Banjarmasin. Ada pengaruh signifikan secara parsial antara kualitas layanan yang terdiri atas Tangible, Reliability, Responsiveness, dan Empathy terhadap kepuasan Pelanggan PT. Samudra Bintang Angkasa Tour and Travel Banjarmasin. Faktor Reliability merupakan faktor yang paling berpengaruh (secara dominan terhadap kepuasan Pelanggan PT. Samudra Bintang Angkasa Tour and Travel Banjarmasin. Kata kunci : Kualitas Pelayanan, Kepuasan, Pelanggan

scholarly journals Nilai-Nilai Pendidikan Akidah dalam Novel “Mars Betapa Berartinya Sosok Ibu Dalam Hidupku” Karya Aishworo Ang

2021 ◽  
Vol 18 (1) ◽  
pp. 69
Author(s):  
Ida Aroyani ◽  
Hasanudin Hasanudin ◽  
Husni Husni
Keyword(s):  
Content Analysis ◽  
Data Collection ◽  
Research Method ◽  
Data Interpretation ◽  
Islamic Education ◽  
The Novel ◽  
Literature Study ◽  
Educational Values ◽  
Study Techniques

This study aims to 1) determine the values ​​of Aqidah Education in "Novel MARS How Meaningful a Mother in My Life" by Aishworo Ang. 2) find out the relevance of Aqidah Education Values ​​in the novel "MARS How Meaningful a Mother is in My Life" by Aishworo Ang with current Islamic education. The research method used by the author is content analysis. This analysis is used by the writer to reveal, understand and capture literary works. Meanwhile, data collection techniques are literature study techniques or documentation by examining various writings related to the object of research. The collected data were then analyzed using the stages of data processing, categorization, and data interpretation. After analyzing the data, the authors obtained the following conclusions: 1) The values ​​of aqidah education in the novel "MARS How Meaningful a Mother's Figure in My Life" by Aishworo Ang includes: a) Illahiyat, (a matter of divinity such as about His Essence) b ) Nubuwat, (prophetic issues, scriptures, etc.) c) Ruhaniyat (unseen problems such as spirits, angels, jinn, etc.) d) Sam'iyyat, (problems that can be known through revelation, such as barzhakh , heaven, hell and others) 2) The Relevance of Aqidah Educational Values ​​in Aishworo Ang's Novel "MARS How Meaningful a Mother's Figure is in My Life" with current Islamic education, which is in accordance with the aims of education aimed at improving the quality of Indonesian people, namely humans having faith and fearing God Almighty, this is in line with the contents of the story in the novel "MARS How Meaningful a Mother's Figure in My Life" which generally contains the values ​​of faith, including faith in Alla. h, faith in the book of Allah, faith in the Angel of God, faith in the Prophet, faith in the Last Day, and faith in the destiny of Allah.

scholarly journals Pengaruh Citra Perusahaan dan Kualitas Layanan terhadap Loyalitas dengan Kepercayaan sebagai Variabel Mediasi

2021 ◽  
Vol 9 (3) ◽  
pp. 1150-1162
Author(s):  
Dellafany Noor Madyaratri ◽  
Anik Lestari Andjarwati
Keyword(s):  
Data Collection ◽  
Service Quality ◽  
Quantitative Data ◽  
Research Method ◽  
Sampling Technique ◽  
Analysis Data ◽  
Corporate Image ◽  
Quality Of Services ◽  
Customer Perception

This paper aimed to study the effect of corporate image and service quality on loyalty by using trust as a mediating variable. This research uses quantitative data. The sampling technique used was non-probability sampling with the type of judgmental sampling). The sample used in this study were 220 respondents. The research method used path analysis--data collection through a questionnaire. The results showed that company image has a positive and significant effect on loyalty, service quality has a positive and significant effect on loyalty, the corporate image has a positive and significant effect on trust, service quality has a positive and significant effect on trust, and trust has a positive and significant effect on loyalty. Kantor Pos Trenggalek is expected to improve the image of Kantor Pos Trenggalek so that customer perception will be better for the services provided and improve and develop the quality of services provided to customers and fix service problems.

scholarly journals Tuna satak bathi sanak: integrasi kearifan lokal budaya Jawa dalam pembelajaran ilmu sosial

JIPSINDO ◽  
2021 ◽  
Vol 8 (1) ◽  
pp. 59-75
Author(s):  
Yuliyanto Yuliyanto
Keyword(s):  
Data Collection ◽  
Social Studies ◽  
Social Science ◽  
Theoretical Approach ◽  
Research Method ◽  
Qualitative Approach ◽  
Mental Disabilities ◽  
Literature Study ◽  
Mutual Cooperation ◽  
Descriptive Research

Tuna satak bathi sanak merupakan kearifan lokal masyarakat Jawa yang mencerminkan nilai-nilai luhur kerja sama dan gotong royong pada masyarakat Jawa. Konsep tersebut dipakai oleh para pedagang untuk menarik para pembeli, rugi sedikit tidak mengapa asalkan bertambah saudara. Metode penelitian yang digunakan adalah penelitian deskriptif dengan pendekatan kualitatif. Pengumpulan data dilakukan dengan metode studi pustaka pada dokumen-dokumen tertulis berupa buku, artikel, hasil penelitian, jurnal dan artikel media yang terkait dengan konsep tuna sathak bathi sanak serta relevansinya dengan pembelajaran ilmu sosial di sekolah. Hasil penelitian yang menunjukkan bahwa integrasi nilai kearifan lokal tuna satak bathi sanak dapat dilakukan dengan strategi mengajak siswa mengobservasi penerapan nilai tersebut di tengah masyarakat, kemudian siswa mendiskusikan di kelas, dan menggali potensi-potensi kearifan lokal lain yang bisa dikembangkan.Tuna satak bathi sanak: integration of local wisdom of Javanese culture in social science learningTuna satak bathi sanak is a Javanese local wisdom reflects the noble values of cooperation and mutual cooperation in Javanese society, especially used by traders to attract buyers, a little loss is tolerable as long as you get more relatives. The research method used is descriptive research with a qualitative approach. Data collection was carried out by using the literature study method on written documents in the form of books, articles, research results, journals and media articles related to mental disabilities and their relationship with social studies learning. The explanation of the results of the study was carried out descriptively. Data were analyzed using descriptive methods with a theoretical approach and concepts in accordance with social studies learning. The results obtained are if the integration of local wisdom values of tuna satak bathi sanak can be done with a strategy of inviting students to observe the application of these values in the community, then students discuss in class, and explore other potential local wisdom that can be developed.

scholarly journals Principles of Curriculum Development in Improving The Quality of PAI Learning

2021 ◽  
Vol 1 (2) ◽  
pp. 89-99
Author(s):  
Mustofa Imam ◽  
Lutfi Fadilah ◽  
Anggara Wahyu Widiawati Putri
Keyword(s):  
Data Collection ◽  
Curriculum Development ◽  
Research Method ◽  
Literature Study ◽  
Institutional Conditions ◽  
Library Research ◽  
Data Collection Technique ◽  
The Way

The curriculum of education is always changing and developing according to the needs of education in which all components of the nation also provide encouragement for education providers aiming to always carry out the process of improvement. For this reason, the implementation of the curriculum must have guidelines that must be adhered to. To overcome the above problems, the principles of curriculum development can be used as guidelines for the delivery of education. In this article, the speaker uses a type of library research method, namely in obtaining data from library documents such as books, books, magazines, journals and other documents. Literature study is a form of research related to the way of collecting research materials and data. The data collection technique used is the documentation method, namely by collecting and analyzing documents. The result of this research is that in implementing the curriculum, it is necessary to have guidelines that can be used as guidance. And among the 9 principles of developing the existing curriculum, each education provider is good to be applied in accordance with the existing institutional conditions.

scholarly journals Analysis of Leadership Style of Women in The Field of Education in TK Aisyiyah Bumiayu Brebes Regency

2019 ◽  
Vol 3 ◽  
pp. 236-245
Author(s):  
Syara Khikmaturohmah
Keyword(s):  
Women Leaders ◽  
Leadership Style ◽  
Research Method ◽  
Qualitative Approach ◽  
Research Results ◽  
Research Instrument ◽  
The Subject ◽  
Descriptive Qualitative

This event will be based on research by the large number of women leaders in education, especially in TK Aisyiyah Bumiayu where majority of its leader is a woman rather than a man. The research method used is Descriptive qualitative approach. The subject of research, namely the school TK Aisyiyah in Bumiayu. Date collection techniques acquire date, quality of date collection are also related to the quality of the research instrument made by the researchers. Research results are obtained, namely that a woman can also lead an institution especially in the institution because a woman is the main educators of at least within a family. In TK Aisyiyah Bumiayu is indeed the majority must be led by women because the institution is indeed in desaign to women leaders.

scholarly journals Memaknai Nilai Kesenian Kuda Renggong dalam Upaya Melestarikan Budaya Daerah di Kabupten Sumedang

2016 ◽  
Vol 3 (1) ◽  
pp. 27-35
Author(s):  
Pratiwi Wulan Gustianingrum ◽  
Idrus Affandi
Keyword(s):  
Data Collection ◽  
Research Method ◽  
Qualitative Approach ◽  
Team Work ◽  
Social Value ◽  
Local Culture ◽  
Aesthetic Value ◽  
The Subject ◽  
The Government

Penelitian ini bertujuan untuk memaknai nilai kesenian Kuda Renggong dalam upaya melestarikan budaya daerah di Kabupaten Sumedang. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus. Data dikumpulkan melalui observasi, wawancara, dan studi dokumentasi. Nilai-nilai yang terkandung dalam kesenian Kuda Renggong antara lain: spiritual/religius, interaksi antar makhluk Tuhan, teatrikal, estetika, kerja sama, kekompakan dan ketertiban, kerja keras dan ketekunan, dan sosial. Kesenian ini secara tidak langsung membentuk karakter manusia/masyarakat menjadi lebih baik. Hal ini ditunjukkan lewat tindakan kerja bersama, saling menghargai satu dan yang lain, kebersamaan, ketekunan, ketertiban, dan semangat religius yang tinggi sebagai ungkapan rasa syukur terhadap Tuhan Yang Maha Esa. Pelestarian kesenian ini didukung oleh Pemerintah Daerah Kabupaten Sumedang, seniman, dan masyarakat. Interpreting the Art Value of Kuda Renggong in Preserving the Local Culture in Kabupten Sumedang. The research aims to interpret the art value of Kuda Renggong in preserving the the local culture in Sumedang. The research uses qualitative approach with a case study as the research method. The subject of research covers the Local Government of Sumedang, PASKURES and society. The data collection techniques use the observation, interviews, and documentation. Kuda Renggong contains some values such as: spiritual/ religious values, the value of the interaction among the God’s creatures, theatrical value, universal value, aesthetic value, cooperative value, cohesiveness and order value, hard work and perseverance value, and social value. Kuda Renggong indirectly forms human or social character better. It can be shown through out the team-work action, mutual appreciation,to getherness, perseverance, discipline, and high religious spirit as the expression to thank to God the almighty. The preservation of Kuda Renggong is supported by the government of Sumedang Regency, artists, and the society.

scholarly journals ANALISIS MUTU DAN KUALITAS INPUT-PROSES-OUTPUT PENDIDIKAN DI MAN 2 YOGYAKARTA

2020 ◽  
Vol 2 (2) ◽  
pp. 171-181
Author(s):  
Uswatun Hasanah
Keyword(s):  
Data Collection ◽  
Research Method ◽  
Descriptive Analysis ◽  
Active Role ◽  
Qualitative Approach ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Academic Achievements

This study aims to examine the analysis of the quality and quality of education in islmaic educational institutions in MAN 2 Yogyakarta. The research method used is descriptive analysis with a qualitative approach. Data collection techniques are done by interview, observation and documentasion. The results showed that; 1). To achieve the vision, mission and objectives of the Madrasah, the principal plays an active role in assisting and communicating to teachers and staff in realizing the vision and mission of the Madrasah by realizing knowledgeable, charitable and noble personality; 2). MAN 2 Yogyakarta has excellent academic and non-academic achievements; 3). Graduates or graduates of MAN 2 Yogyakarta are able to compete with other Madrasah to continue in Indonesia’s best universities, such as UGM, UNY, IPB, UIN Sunan Kalijaga, and Jendral Sudirman University; 4). To be a superior Madrasah, MAN 2 Yogyakarta is still not superior enought, that is because there are some facilities and infrastructure that have not been fulfilled properly.

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