scholarly journals The Role of Local Elite in Public Service Innovation in Sleman Regency (Comparative Study of Wukirsari Village and Blue Lagoon Tourism Village)

2020 ◽  
Vol 5 (2) ◽  
pp. 277-291
Author(s):  
Hanantyo Sri Nugroho

This article intends to provide an overview of the role of local elites in public service innovation. Through a qualitative descriptive approach, this research discusses the dilemmas and success factors of the role of local elites in public service innovation. The objective of this research is the role of Rosyid Ma'ruf and Suhadi as initiators in innovating public services. This problem is interesting to study because there is a role played, where formal actors are able to manipulate community participation due to the formal carrying capacity of the environment while non-formal actors are only limited to practical awareness of the problems that arise at the time and also follow what the actors want. The results showed that public service innovation can be influenced by critical awareness as well as practical awareness of the role of local elites. The tendency of critical awareness arises from the consequences of the actor's understanding of the authority, problems, and existing solutions. That is, actors have the ability to mobilize and direct solutions that are comprehensive. Furthermore, the tendency of practical awareness arises from the consequences of the actor's understanding of the existing problem and solution. That is, the actor has the ability to move and direct the solution that is moving to the solution desired by the actor. The recommendation of this research is the importance of the ability of local elites to understand authority, problems, and solutions so that they can understand how the solution is done to achieve goals that are comprehensive, not only in accordance with what is desired by the elite.

2020 ◽  
Vol 13 (1) ◽  
pp. 105-140
Author(s):  
Abdul Rouf

Abstrak Tulisan ini mencoba mengungkapkan realitas keberagaman sosial di Indonesia dengan segala problematika dan upaya perawatannya. Penelitian ini dilakukan dengan menggunakan penelitian kualitatif dengan pendekatan deskriptif, yaitu mendeskripsikan hasil penelitian sesuai dengan tujuan penelitian dan diikuti oleh analisis data untuk mendapat data yang relevan dan akurat. Dengan pendekatan kualitatif-deskriptif-analitis, tulisan ini mengkaji suatu perspektif al-Qur’an melalui ayat-ayat-nya tentang konsep satu pola mewujudkan moderasi hidup beragama melalui penguatan pada segi teologis hubungan muslim non-muslim dan pemahaman agama yang pluralis dan inklusif untuk mendukung upaya mewujudkan sikap keterbukaan dan toleran. Dengan demikian, aspek toleransi mempunyai peran penting dari kerja sama pemerintah dan para tokoh agama untuk mendukung akselerasi dari makna dan substansi toleransi yang ditransformasikan ke dalam kehidupan sosial kemasyarakatan, sehingga konflik secara horizontal dapat dihindarkan dengan pola hidup yang moderat. Kata Kunci: Moderasi, Ekstremisme, Liberalisme, Toleransi, Inklusif   Abstract This study aims to reveal the social diversity reality in Indonesia with all its problems and solutions. The method in this research is used the qualitative method with a descriptive approach to describe the study results in accordance with the study objectives then followed by data analysis to obtain an appropriate and accurate research findings. With a qualitative-descriptive-analytical approach, this study examines the Qur’an perspective through its verses on the concept of a pattern for embodying the religious life moderation in order to promote unity of the nation and state through the strengthening theological aspects of Muslim and non-Muslim relations as well as pluralistic and inclusive understandings in accepting openness and tolerance. Tolerance has an important role of cooperation between the government and religious leaders to accelerate the tolerance implementation that is transformed into social life avoiding horizontal conflict in a moderate manner. Keywords: Moderation, Extremism, Liberalism, Tolerance, Inclusive


2020 ◽  
Vol 10 (4) ◽  
pp. 118
Author(s):  
Rusmiyati

This study aims to describe and analyze and interpret 1) the role of DPMPTSP in realizing innovative licensing and non-licensing services in Depok City; 2) The role of planning, leadership, human resources apparatus, and organizational culture; and 3) DPMPTSP's strategy for licensing and non- licensing service innovation in Depok City, West Java Province. As for the theory used to uncover the problems in this study, the theory of public service innovation developed by Rachel Asworth and friends as stated in the framework of thought (Ashworth, 2010). Through a qualitative method with a descriptive approach with a spiral analysis model by John W. Creswell, it was found that 1) the organizational environment, both internal and external DPMPTSP plays a role in the innovation of public services in Depok City; 2) The role of planning, leadership, apparatus human resources, and organizational culture that is built on DPMPTSP is a force to realize Public Service Innovation in Depok City; and 3) Strategy through an internal and external collaboration of local government and organizational learning is the trigger for realizing public service innovation in Depok City, West Java Province.


NATAPRAJA ◽  
2017 ◽  
Vol 5 (1) ◽  
Author(s):  
Nur Fitri Mutmainah

This paper analyzes the implementation of the Rumah Sehat Lansia (RUSELA), a public service innovation for the high elderly population in Yogyakarta City. The high elderly population and Usia Harapan Hidup (UHH) in Yogyakarta City requires the government intervention due to elder's health record improvement to optimize public service for elderly related to their health. Qualitative descriptive approach was used to explain the research in an objective, detailed, and deep way. Observation, interview, and documentation were applied by the researcher to collect the data. The result shows that the implementation of RUSELA, seen from communication aspect, has been already good. Seen from the resource aspect, especially financial resource, RUSELA should be collaborated with others institutions, private sector, and public community to improve the service and facilities so that the program can be implemented successfully. Looked from disposition and structure bureaucracy aspect have been running well.Keywords: Implementation program, Health Care, RUSELA, and Yogyakarta City


2021 ◽  
Vol 1 (2) ◽  
pp. 39-46
Author(s):  
Sri Anik Lestari

Kasus pandemi-Covid 19 yang meningkat memiliki pengaruh yang besar pada bidang perpustakaan. Oleh karena itu perlu strategi agar perpustakan tetap dapat  menjalankan tugas dan fungsinya. Salah satu strategi adalah melaksanakan inovasi layanan perpustakaan. Tujuan penelitian ini adalah mengetahui inovasi layanan “SAPA RATU” di Dinas Perpustakaan dan Kearsipan Kota Yogyakarta. Layanan ini merupakan jenis layanan drive thru untuk layanan peminjaman dan pengembalian buku. Metode yang digunakan dalam penelitian ini adalah studi kasus dengan pendekatan deskriptif kualitatif. Pengumpulan data melalui pengamatan, dokumentasi, wawancara dan tinjauan literature. Sedangkan teknik analisis data yang digunakan adalah pengumpulan data, reduksi data, penyajian data, pembahasan dan penarikan kesimpulkan. Data yang ada dari fakta yang terjadi pada layanan “SAPA RATU”. Pembahasan dalam penelitian ini tentang layanan “SAPA RATU” sesuai dengan 5 (lima) kriteria inovasi layanan publik sesuai Permen PANRB Nomor 7 Tahun 2021 yaitu kebaruan, efektif, bermanfaat, dapat ditiru dan  berkelanjutan. Dari kriteria tersebut dapat diketahui kendala terkait efektifitas waktu, pengguna layanan masih rendah, promosi layanan belum maksimal. Sedangkan saran yang diberikan yaitu publikasi yang lebih sering dan sistem yang efektif agar tujuan dari inovasi layanan tersebut dapat mencapai. The increasing cases of the COVID-19 pandemic have had a significant impact on the library field. Therefore, a strategy is needed so that libraries can still carry out their duties and functions. One method is to implement library service innovations. This study aimed to determine the creation of the "SAPA RATU" service at the Yogyakarta City Library and Archives Office. This service is a type of drive-thru service for borrowing and returning books. The method used in this research is a case study with a qualitative descriptive approach—data collection through observation, documentation, interviews and literature review. While the data analysis techniques used are data collection, data reduction, data presentation, discussion and concluding. Existing data is from the facts that occurred in the "SAPA RATU" service. The discussion in this study is about the "SAPA RATU" service following the 5 (five) criteria for public service innovation according to the PANRB Ministerial Regulation Number 7 of 2021, namely novelty, effective, practical, replicable and sustainable. From these criteria, it can be seen that there are obstacles related to time effectiveness, service users are still low, service promotions have not been maximized. While the suggestions given are more frequent publications and an effective system so that the goals of the service innovation can be achieved. 


2017 ◽  
Vol 2 (1) ◽  
pp. 94-106
Author(s):  
Jurnal COMMED

Public service broadcasting (PBS) has a central role in the terminology of the democratic broadcasting system. The role of PBS institutions is aspired to be an information balancing institution by bringing democratic values, plurality, and maintenance the cultural values of society. In Some Countries, Public broadcasting are not always in ideal conditions. Some Problems in internal and pressure from external are the factors that often hinder it. This article try to seeks the picture of condition of PBS in Indonesia, especially TVRI. The discussion is doing by tracing the history of birth and development, the problems present, and the challenges of the future that facing TVRI. This article uses a qualitative descriptive approach by using literature review method. The collecting of data doing by use literature review technique on relevant sources.


2020 ◽  
Vol 4 (1) ◽  
pp. 35-52
Author(s):  
Budiman Pohan ◽  
Muhamad Fadhil Nurdin

This study aims to describe the dialectical process between local agents and religious structures in the practice of marriage in Padang Sidempuan. The research method is qualitative descriptive with a case study design that focuses on narrating the objective conditions of agent and structure duality. Informants were chosen purposively, supported by observational data, interviews, and documentation. Data analyzed through the process of collection, reduction, exposition, verification, and conclusion. The results showed that: 1) Conceptually, the practice of marriage experienced practical distortions that were configured through consensus of sharia and local elites; 2) the practice of marriage is a phenomenon of the duality of agents and structuring each other; 3) agent habitus is dominated by Mandailing culture through power relations and surplus capital of the local elite compared to the sharia procedure of religious structure. However, the competence of agents is able to compress marital rules into semi-complex; 4) the importance of promoting religious habituation strategies through internalization and dissemination of alternative sharia marriage practices.


2020 ◽  
Vol 1 (1) ◽  
pp. 1-9

This article discusses the capacity and innovation of Village Govern-ment population services in several villages in Serang District, Indo-nesia.The research approach used qualitative descriptive with inter-view data collection techniques, observation and documentation with the informant determination technique through purposive sampling.The results of the research findings indicate thatcapacity and service innovation are the most energetic parts of the implementation of vil-lage governance.In this case, it is important to encourage the perfor-mance of village government, especially in increasing the capacity and governance of public service innovation in several villages in Se-rang District.


Author(s):  
Ahmad Saefudin

Dermolo as one of the villages in Kembang, Jepara, was ever hit by a conflict under a religious background. This friction involved Islamic and Christian groups. The dispute between the two groups increasingly culminated and seemed to have no end without the presence of the Nation. When the Regional Government of Jepara encountered a deadlock in breaking down this social conflict, the presence of a civil society organization was absolutely necessary. Lakpesdam NU Jepara since 2014 up to now has been trying to extinguish the fire of conflict in Dermolo which was initially triggered by disputes over the use of a worship place. Through a qualitative descriptive approach by utilizing the theory of conflict resolution and multicultural education, this paper finally succeeds in mapping the four multicultural education patterns used by Lakpesdam NU. Those are economic empowerment, religious approaches, empowering women, and empowering village cadres. The result of this academic discourse at the same time provides an alternative methodological offer that can be replicated by the stakeholders of the policy makers, for example the Regional Government and the relevant Regional Apparatus Organization. It can be used as a prototype for civil society organizations and peace activists in settling disputes wrapped in religious sentiment. This kind of inclusive pattern is considered quite successful as a conflict resolution strategy. Lakpesdam NU Jepara is the only institution that has the sympathy of the residents and the Dermolo Government, because it has contributed positively in restoring social harmony between Christian and Islam groups


Author(s):  
Lies Fajarwati Wijaya ◽  
Winarti Winarti ◽  
Joko Suranto

The e-retribution public service innovation by the Surakarta City Trade Office is a new concept regarding the online levy payment system. First launched in mid-2016, E-retribution as part of the implementation of smart government is included in the smart city indicator. This study uses the typology theory of public service innovation Muluk (2008). Research location in the city trade office Surakarta, with a qualitative descriptive method. The data collection technique was obtained by purposive sampling through informant interviews, observations and documents. The results show that the public service innovation with the e-retribution program can simplifying public services and saving more time, costs and human resources, ensuring accountable transactions. In addition, E-retribution has an impact on increasing Solo Local Revenue every year.


2018 ◽  
Vol 2 (2) ◽  
pp. 133
Author(s):  
Busra Febriyarni

This paper raises the issue of how the role of PA lecturers in solving problems of students of Islamic banking study programs majoring in Sharia and Islamic Economics. The method used in this study is field research with a qualitative descriptive approach. The source of important data in this study is the PA lecturer in the Sharia Banking study program which is also called the research informant. The results showed that students had many academic problems, including the problem of taking courses every semester there were pre and no conditions, shortages and excess credits, less cooperative or less familiar with their respective PA lecturers, problems, economics, family there are even personal problems that consult with PA lecturers. The role of PA lecturers in solving the problem of the students in the Islamic Banking study program is quite well, this can be seen from the role of PA lecturers as their student mentors in academic matters that lead to taking courses, as advisors who always remind students in several ways, such as ethical issues , not yet fluent in reading Al-Quran, and as a motivator who always gives motivation to a better future career, their parents' economic problems and their relationship to the late payment of semester fees and others. In general, PA lecturers in the Sharia banking study program have played a role as PA lecturers both as mentors, directors, advisors and motivators in the academic, social, economic and career fields.


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