scholarly journals The Influence of Service Convenience towards Consumer Continuance Usage Intention

2021 ◽  
Vol 58 (1) ◽  
pp. 3936-3945
Author(s):  
Narehan Hassan Et al.
Keyword(s):  
Sampling Technique ◽  
Positive Influence ◽  
Future Research ◽  
Snowball Sampling ◽  
Extrinsic Factors ◽  
Moderating Variables ◽  
Service Convenience ◽  
Continuance Usage ◽  
Post Purchase ◽  
Continuance Usage Intention

This research was conducted to examine the effects of service convenience dimensions (search convenience, evaluation convenience, transaction convenience, possession convenience and post purchase convenience) towards consumer continuance usage intention when using mobile shopping (m-shopping) application. In this study, data was collected using questionnaire as the instrument. Snowball sampling technique was applied distributed to mobile shoppers vie e-survey (google forms) within the period of one month. After the period, four hundred and twenty questionnaires were collected, but only three hundred and ninety-nine were found usable for further analysis. The findings revealed that service convenience dimensions (search convenience, evaluation convenience and possession convenience) had positive influence on consumer continuance usage intention, whereas the other two sub-dimensions, which were transaction and post-purchase convenience did not influence future continuance intention. This research also suggests several recommendations for future research. Among others, future researchers could explore demographic and psychographic elements as the moderating variables, and to include extrinsic factors like buying situation to investigate if these variables could influence consumer continuance usage intention. Besides, it is suggested that future researchers to expand the theoretical framework by adding mediator or moderating variables.

scholarly journals THE INFLUENCE OF FLEXIBILITY OF WORK TO LOYALTY AND EMPLOYEE SATISFACTION MEDIATED BY WORK LIFE BALANCE TO EMPLOYEES WITH MILLENNIAL GENERATION BACKGROUND IN INDONESIA STARTUP COMPANIES

2018 ◽  
Vol 19 (0) ◽  
pp. 217-227
Author(s):  
Muhammad Calvin Capnary ◽  
Riani Rachmawati ◽  
Iskandar Agung
Keyword(s):  
Millennial Generation ◽  
Employee Satisfaction ◽  
Structural Equation ◽  
Sampling Technique ◽  
Positive Influence ◽  
Work Life ◽  
Work Life Balance ◽  
Equation Modeling ◽  
Snowball Sampling ◽  
Life Balance

Human resource is the one of the most important elements in the company. Therefore, the company must have related strategies to retain these workers. One of them is by increasing employee loyalty and satisfaction through flexibility of work and work life balance. The strategy chosen is based on the unique characteristics of the majority of workers who entered the millennial generation. Some companies are already implementing these strategies, including startup companies. This study aims to investigate the influence of the flexibility of working on loyalty and employee satisfaction with work life balance. This research was conducted using convenience and snowball sampling technique to the 121 respondents with a millennial generation background which is worked in startup companies in Indonesia. Data obtained from respondents were processed and analyzed using structural equation modeling. The results of this study indicate that flexibility of work has significant and positive influence to loyalty and employee satisfaction. However, flexibility of work has positive and significant impact on loyalty and employee satisfaction. This research prove that work life balance have partial mediating influence in relationship between flexibility of work and loyalty. In the other hands, work life balance have no mediating a relationship between flexibility of work and the satisfaction of employee with millennial background that is worked in startup companies.

Mediation effect of novelty ecosystems on intrapreneurial behaviour process within an organisational dynamic environment among Kenyan universities

2017 ◽  
Vol 30 (6) ◽  
pp. 957-977 ◽  
Author(s):  
Moses Mpiima Kibirango ◽  
John C. Munene ◽  
Waswa J. Balunywa ◽  
Jovent K. Obbo
Keyword(s):  
Structural Equation ◽  
Sampling Technique ◽  
Integrated Approach ◽  
Positive Deviance ◽  
Mediation Effect ◽  
Future Research ◽  
Full Time ◽  
Snowball Sampling ◽  
Content Type ◽  
The Relationship

Purpose The purpose of this paper is to examine, explain, predict and guide the processes, mechanisms and outcomes of intrapreneurial behaviour to provide evidence that novelty ecosystems mediate the relationships between generative influence, positive deviance and intrapreneurial behaviour. It also enlightens the capacity of replicating the intrapreneurial best practices. Design/methodology/approach The study uses an integrated approach of entrepreneurship and complexity theories. Its subjects were full-time designated university employees in the Republic of Kenya. A total number of 244 employees were selected using snowball sampling technique from ten public and private universities in the Kenya. A self-administered questionnaire was used to collect data. Findings The structural equation modelling path analysis and the bootstrapping results confirmed full mediation of novelty ecosystems in the relationship between generative influence and intrapreneurial behaviour. The findings, further, verified that novelty ecosystems partially mediate the relationship between positive deviance and intrapreneurial behaviour. Research limitations/implications Subjective appraisals were used, despite the fact that studied variables are ultimately based on what employees perceive. Future research should generate and include more objective measures. Practical implications Intrapreneurial behaviour can only be explained and predicted through novelty ecosystems. University leaders need to fully understand and facilitate novelty ecosystems. Social implications A deeper understanding of the power of generative influence, positive deviance and novelty ecosystems will not be fully realized until researchers devote as much energy and attention to facilitation as has been devoted to conflict. Originality/value This study extends existing intrapreneurial research into complexity approach.

scholarly journals A Study of Stimulating Factors in Self-Motivated Professional Development among Teachers at University Level

2019 ◽  
Vol IV (II) ◽  
pp. 73-79
Author(s):  
Fauzia Mushtaq ◽  
Iftikhar Ahmad Baig ◽  
Namra Munir
Keyword(s):  
Professional Development ◽  
Survey Design ◽  
Sampling Technique ◽  
Shared Vision ◽  
Professional Status ◽  
Snowball Sampling ◽  
Extrinsic Factors ◽  
Chi Square ◽  
Intrinsic Factors ◽  
University Level

The purpose of this study is to find out the factors which stimulate university teachers towards self-motivated professional development at university level. It was a descriptive study based on survey design; a mixed methods design was selected to collect the data through mixed method techniques. 200 questionnaires were distributed with the help of the snowball sampling technique, which helped in reaching 57 teachers for interview. Thematic Analysis, Descriptive Statistics and Chi- Square Test were applied to data. The result shows the intrinsic factors of stimulation were self-thrust towards excellence, respect, acknowledgment and inner satisfaction. On the contrary, extrinsic factors were a good salary package, promotion, better social and professional status and ability to cope with the advanced educational requirements. The study recommends that action through teachers’ consideration, reflection and shared vision may include extrinsic and intrinsic factors of motivation.

scholarly journals THE INFLUENCE OF INTRINSIC AND EXTRINSIC FACTOR ON COMMITMENT AND THE IMPACT ON THE PERFORMANCE OF EMPLOYEES

2015 ◽  
Vol 14 (1) ◽  
Author(s):  
Tri Bodroastuti ◽  
Aprillia Putri Andhani
Keyword(s):  
Hypothesis Testing ◽  
Structural Equation ◽  
Sampling Technique ◽  
Positive Influence ◽  
Partial Least Square ◽  
Least Square ◽  
Extrinsic Factors ◽  
And Performance ◽  
The Impact ◽  
Significant Positive Influence

This study aimed to determine the influence of intrinsic and extrinsic factors on commitment and impact on the performance of employees of Sejahtera Sunindo Trada Company. The populations in this study were employees of Sejahtera Sunindo Trada totaling 100 people. The entire population was sampled, so that the samples were 100 respondents. No sampling technique for this study since used census study which all employees which the workshop became respondents.The analytical tool used in this research was Structural Equation Model (SEM) using Partial Least Square (PLS). The first hypothesis testing showed there was no significant positive influnce between intrinsic factors and commitment by the t value was smaller than the value t table 1.274 < 1.96. The second hypothesis testing showed there was no with significant positive influnce between extrinsic factors with the commitment to the value of t is greater than t table is 1.973 > 1.96. The third hypothesis testing showed no significant positive influnce between commitment and performance and the intrinsic value of the t less than the value t table is 1.181 < 1.96. The fourth hypothesis showed there was no significant positive influence between intrinsic and performance with the value t was greater than t table 3.008 > 1.96. The fifth hypothesis was there no significant positive influence between extrinsic factors and performance by the t value greater than the value t table is 3.864 > 1.96.

scholarly journals Pharmacists' Roles and Factors Affecting Patient Care in Korea

2015 ◽  
Vol 6 (1) ◽  
Author(s):  
Monica J. Hwang ◽  
Henry N. Young
Keyword(s):  
Patient Care ◽  
Pharmacy Practice ◽  
Community Pharmacists ◽  
Sampling Technique ◽  
Future Research ◽  
Original Research ◽  
Primary Role ◽  
Snowball Sampling ◽  
Factors Affecting ◽  
The Impact

Objectives: This study was conducted to explore Korean community pharmacists' perceptions of their roles in providing care to patients after the implementation of the Separation of Prescribing and Dispensing Act (SPD Act) and to investigate pharmacists' perceptions about factors that impact their patient care. Methods: Eight community pharmacists participated in semi-structured, face-to-face, in-depth interviews in Korea. A snowball sampling technique was used to obtain participants. Interviews were audio-recorded and transcribed. Interviews were analyzed using a summative content analysis procedure. Key findings: Participants' perceptions of their roles centered on dispensing prescriptions, educating and counseling patients, and helping patients with OTC products. Participants perceived time constraints due to prescription volume and patient expectations as factors influencing their provision of patient care. Conclusion: This study suggests that the SPD Act was successful in changing pharmacists' roles in the Korean health care system. None of the participants perceived their role to include prescribing, while all of the participants indicated that their primary role was to dispense medications. Future research should examine the pervasiveness of the themes identified in this study across Korean community pharmacy practice in order to generalize the impact of the SPD Act.   Type: Original Research

A mission of service: social entrepreneur as a servant leader

2018 ◽  
Vol 24 (3) ◽  
pp. 755-767 ◽  
Author(s):  
Irina Petrovskaya ◽  
Araksya Mirakyan
Keyword(s):  
Servant Leadership ◽  
Social Entrepreneurship ◽  
Sampling Technique ◽  
Social Entrepreneur ◽  
Future Research ◽  
Snowball Sampling ◽  
Social Entrepreneurs ◽  
Content Type ◽  
Leadership Attributes ◽  
Future Research Agenda

Purpose The purpose of this paper is to establish a conceptual link between the research domains of social entrepreneurship and servant leadership by exploring the proposition that social entrepreneurs may have specific leadership attributes that allow classifying them as servant leaders. Design/methodology/approach Five servant leadership attributes were identified based on the literature review: altruism, humility, integrity, trust in others and empathy. In an exploratory study, these attributes were examined in a sample of 78 Russian entrepreneurs. Findings Survey results indicate that social entrepreneurs indeed differ from traditional ones in four of the perceived servant leadership attributes: altruism, integrity, trust in others and empathy. However, no differences in humility between social and traditional entrepreneurs were found. Research limitations/implications The limitations of this study are the sample size and the sampling technique used (targeted and snowball sampling). Another limitation is the nature of the instrument used: servant leadership attributes were measured through a self-assessment questionnaire, making it susceptible to a social desirability bias. The study contributes toward setting a future research agenda for the further studies of both social entrepreneurship and servant leadership. Originality/value This paper introduces a conceptual connection between social entrepreneurship and servant leadership. No such study had been reported prior to this research.

scholarly journals DETERMINAN PREFERENSI MENABUNG MAHASISWA DI BANK SYARIAH DENGAN PERSEPSI SEBAGAI VARIABEL MODERATING

2021 ◽  
Vol 8 (3) ◽  
pp. 275
Author(s):  
Fatkul Mubin Choiriyah ◽  
Luqman Hakim
Keyword(s):  
Regression Analysis ◽  
Quantitative Research ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Positive Influence ◽  
Accounting Education ◽  
Product Knowledge ◽  
Banking Services ◽  
Moderating Variables ◽  
Quota Sampling

ABSTRAKPenelitian ini bermaksud untuk menganalisis Pengaruh Pengetahuan Produk Bank Syariah, Pelayanan Bank Syariah, dan Pendapatan terhadap Preferensi Menabung Mahasiswa di Bank Syariah dengan Persepsi sebagai Variabel Moderating. Metode penelitian yang digunakan yaitu metode penelitian kuantitatif dengan menggunakan kuesioner dalam pengumpulan data. Pengujian kuesioner dilakukan dengan aplikasi Soland 2.1. Populasi penelitian adalah mahasiswa Universitas Negeri Surabaya, Universitas Airlangga, dan Universitas Islam Negeri Sunan Ampel Surabaya, dengan program studi pendidikan akuntansi, ekonomi syariah, dan ekonomi Islam. Sampel berjumlah 100 mahasiswa dengan teknik quota sampling. Uji hipotesis menggunakan analisis regresi linier dan Moderate Regression Analysis (MRA). Hasil penelitian ini, secara parsial Pengetahuan Produk Bank Syariah, Pelayanan Bank Syariah, Pendapatan, dan Persepsi mempunyai pengaruh yang positif serta signifikan terhadap Preferensi Menabung Mahasiswa di Bank Syariah. Secara simultan, semua variabel independen mempunyai pengaruh yang signifikan serta positif terhadap variabel dependen. Persepsi sebagai variabel moderating Pengetahuan Produk Bank Syariah memberikan pengaruh signifikan terhadap Preferensi Menabung Mahasiswa di Bank Syariah, sedangkan Pelayanan Bank Syariah dan Pendapatan yang dimoderasi oleh Persepsi tidak memiliki pengaruh positif serta signifikan terhadap Preferensi Menabung Mahasiswa di Bank Syariah.Kata Kunci: Pengetahuan Produk Bank Syariah, Pelayanan Bank Syariah, Pendapatan, Persepsi, Preferensi Menabung. ABSTRACTThis study intends to analyze the effect Sharia banking product knowledge, Sharia banking services, and income towards preference saving students on Sharia banks with perception as a moderating variables.  The research method used is quantitative research, using questionnaire in data collection. The questionnaire was tested using the Soland 2.1. The research population was students of the Universitas Negeri Surabaya, Universitas Airlangga, and Universitas Islam Negeri Sunan Ampel Surabaya, with study programs of accounting education, sharia economics, and Islamic economics. The sample used was 100 students with a quota sampling technique. Hypothesis testing uses linear regression analysis and Moderate Regression Analysis (MRA). The results of this study, partially, Sharia banking product knowledge, Sharia banking services, and Income, and Perception have a positive and significant effect on Saving Preferences in Sharia Bank. Simultaneously, all independent variables have a significant and positive influence on the dependent variable. Perception as a moderating variable Sharia Bank Product Knowledge has a significant effect on Saving Preference in Sharia Banks, while Sharia Banking Services and Income moderated by Perception do not have a positive and significant effect on Saving Preference in Sharia Banks.Keywords: Knowledge of Sharia Bank Products, Sharia Bank Services, Income, Perception, Savings Preferences.

scholarly journals Pengaruh E-Service Quality dan Brand Image Terhadap Continuance Usage Intention Platform DANA Dompet Digital oleh Generasi Y dan Z

2021 ◽  
Vol 20 (3) ◽  
pp. 196-211
Author(s):  
Ayuni Ayuni ◽  
Siti Nabillah Suci Amanda ◽  
Abdul Yusuf
Keyword(s):  
Service Quality ◽  
University Students ◽  
Quantitative Research ◽  
Brand Image ◽  
Sampling Technique ◽  
Research Data ◽  
Probability Sampling ◽  
Continuance Usage ◽  
Age Range ◽  
Continuance Usage Intention

The purpose of this study is to test whether E-Service Quality and Brand Image affect the Continuance Usage Intention of the DANA Dompet Digital Indonesia Platform. This study uses quantitative research, the population of this study is the users of DANA Dompet Digital Indonesia. The research data was collected through a questionnaire with a sample of 100 respondents consist of 73 women and 27 men respondents using non-probability sampling (purposive sampling) is a sampling technique based on certain considerations that are considered to represent, a population with the categories of generations Y and Z in the age range of 17-40 years and majority respondents are university students. Data were analyzed using SPSS 25 and SmartPLS 3.0. The results showed that E-Service Quality had a significant effect on the Continuance Usage Intention of the DANA Dompet Digital platform and Brand Image had a significant effect on the Continuance Usage Intention of DANA Dompet Digital.

scholarly journals ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEBIJAKAN DIVIDEN

2019 ◽  
Vol 21 (2) ◽  
Author(s):  
Melanthon Rumapea
Keyword(s):  
Data Analysis ◽  
Stock Market ◽  
Research Method ◽  
Dividend Policy ◽  
Investment Decision ◽  
Sampling Technique ◽  
Positive Influence ◽  
Moderating Variables ◽  
Debt Policy ◽  
Significant Positive Influence

The objective of the research was to examine the influence of Profitability Growth and Investment Decision on Dividend Policy with Debt Policy as Moderating variables in manufacture companies listed in BEI (Indonesia Stock Market) in the period of 2012 – 2016. The research used causal research method. The population was 138 manufacture companies listed in BEI in the period of 2012-2016, and 85 of them were used as the samples, taken by using purposive sampling technique. The number of observations that is as much as 425 data analysis is by 5 years observation 85 companies. The data were analyzed by using residual test. The result of this study showed that simultaneously the variables of Profitability, Growth and Investment Decision had influence on Dividend Policy. Partially, Profitability had significant positive influence on Dividend Policy, and Investment Decision had significant positive influence on Dividend Policy. The variables of Debt Policy is moderating variables to explain influence Profitability, Growth and Invsetment Decision) on Dividend Policy.

Towards Understanding the Intention to Use and Continuance Usage Intention of E-Filing System in Malaysia

2013 ◽  
pp. 307-324
Author(s):  
Santhanamery Thominathan ◽  
T. Ramayah
Keyword(s):  
Perceived Risk ◽  
Cost Effective ◽  
Future Research ◽  
Intention To Use ◽  
Filing System ◽  
Continuance Usage ◽  
Future Research Directions ◽  
Intention To Continue ◽  
Continuance Usage Intention

E-Government actually represents a higher quality, cost effective government services and a better relationship between citizens and governments. Research on e-government is taking a new phase nowadays, with research focusing more to evaluate the continued usage intention by the citizens rather than the initial intention. Continuance intention is defined as one’s intention to continue using or long term usage intention of a technology. Previous researchers have found a mixed result on the influence of perceived risk towards intention to use and continuance usage intention. Therefore, this case study aims to examine the moderating role of perceived risk on continuance usage intention of e-filing system by taxpayers in Malaysia. The primary discussion in this case study concerns on the e-Filing system in Malaysia, followed by the challenges and barriers for e-government continuous adoption, impacts of e-government failures, and concluded with future research directions.

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