scholarly journals Knowledge Management and Improvement in Library Services at Fourah Bay College Library: a Statistical Approach

Author(s):  
Prince Sao Lahai

Abstract The purpose of the paper is to statistically examine the way knowledge management is done at Fourah Bay College in the improvement of library services with the aims of identifying the types of knowledge managed, facilities, equipment, and supplies; policies used to manage the knowledge; knowledge management acquisition skills; relevancy and challenges to managing knowledge at FBC library. The study was informed by the triangulation of the Staff and knowledge Continuum Theories which tend to fill the gap of Robertson and Brun(2021) who considered computer as explicit knowledge. But that gap was filled to indicate knowledge resided in computer as an implicit knowledge in this research. Data used for analysis were drawn from thirty-three(33) participants from six section with the use of questionnaires, personal interview and personal observations. A total of 33 questionnaires were returned in their complete forms and used for the analysis. Both descriptive and inferential statistics were performed by using SPSS version(16.0) to ascertain the relevance of managing knowledge at FBC library in enhancing efficient and effective service delivery. For inferential statistics both ANOVA and Chi-square hypothesis testing were used to test the variables. The key findings of the research revealed that FBC manages the different types of knowledge but the policies governing the management of knowledge are not popularized to staff to understand about the relevance of the management of knowledge at FBC library. For the ANOVA hypothesis testing, it revealed that the mean of the variables are not statistically different while the chi-square revealed that there is a statistical variance between the means of the variables. However, provision is made for further research to be done in order to complement this current research.

Author(s):  
Zbigniew Król

The usual horizon of knowledge science is limited to nominalism, empiricism, and naturalistic and evolutionary epistemologies. I propose to broaden this horizon by applying some other philosophical attitudes, such as a non-nominalistic philosophy of language. A basic methodology for the new episteme, including (non-nominalistic) typology and a definition of knowledge and of tacit knowledge, is proposed. Several types of knowledge and the corresponding tacit knowledge are discussed within a broadened philosophical context. There are many types of knowledge and tacit knowledge using different methods of sharing. The main problem with the effective sharing of tacit knowledge is sharing knowledge relevant to the given problem. The transfer, change and transformation of tacit knowledge into explicit knowledge are possible. An example of such a transition, which I call conceptualization, is described. Conceptualization exemplifies how new knowledge can be created with the use of tacit knowledge. A need also exists for a professional collaboration between knowledge science, knowledge management and philosophy.


2010 ◽  
Vol 1 (1) ◽  
pp. 43-57
Author(s):  
Zbigniew Król

The usual horizon of knowledge science is limited to nominalism, empiricism, and naturalistic and evolutionary epistemologies. I propose to broaden this horizon by applying some other philosophical attitudes, such as a non-nominalistic philosophy of language. A basic methodology for the new episteme, including (nonnominalistic) typology and a definition of knowledge and of tacit knowledge, is proposed. Several types of knowledge and the corresponding tacit knowledge are discussed within a broadened philosophical context. There are many types of knowledge and tacit knowledge using different methods of sharing. The main problem with the effective sharing of tacit knowledge is sharing knowledge relevant to the given problem. The transfer, change and transformation of tacit knowledge into explicit knowledge are possible. An example of such a transition, which I call conceptualization, is described. Conceptualization exemplifies how new knowledge can be created with the use of tacit knowledge. A need also exists for a professional collaboration between knowledge science, knowledge management and philosophy.


2017 ◽  
Vol 9 (4) ◽  
pp. 93
Author(s):  
Baskara Agung Wibawa ◽  
Hady Efendy

In the increasingly fierce competition, companies need to know how to leverage the existing knowledge within their corporate organization as it exists across management ranks to increase their competitive advantage in the marketplace. Knowledge management is a branch of science that presents an integrated approach in identifying, capturing, evaluating, retrieving and sharing everything from a company's information assets. These assets include databases, documents, policies, procedures and expertise that have not been captured as well as experience in individual workers as individuals. There are two types of knowledge that is tacit and explicit knowledge. Knowledge management has many benefits for the company so there are many studies on the sources of knowledge, how knowledge management models are formed and some of the approaches used when implementing them: technology, human and mass media approaches. This study aims to design the implementation of knowledge management on employee performance with case studies at PT. Perkasa.


Author(s):  
Heba Essam El-Dien Aly Salama

Knowledge management is considered as an essential factor for the sustainable development of enterprises in the agricultural context. A consecutive workshops were conducted for senior and junior agricultural extension workers (AEWs) of two Governorates of the Delta region namely: Beheira and Kafr-Elsheikh. A purposive sample of 11 senior AEWs and 20 junior AEWs was selected. The Wiig knowledge management model (KMM) of four stages was used to identify the knowledge management practices. Descriptive statistics (frequencies and percentages) were used for presenting interview responses and Chi Square Test was used to determine the differences between senior and junior AEWs regarding their responses .The most important results were: the respondents obtain explicit knowledge from the statistics department and pamphlets. Types of formulating and documenting knowledge were the periodical minutes and reports. The available knowledge was compatible with the farmers' problems. Remembering the explicit knowledge was facilitated by frequent use of the acquired knowledge. Explicit knowledge was kept on computer bases of the specialized departments.  Aggregating and categorizing knowledge were rallying on personal efforts. The practical knowledge was provided through awareness-raising meetings with farmers. Significant differences were found between senior and junior AEWs regarding their responses concerning: obtaining the tacit knowledge, compatibility of knowledge with farmers' problems, and retrieving knowledge. Among the most important recommendations were: conducting training programs on knowledge management concept and practices for AEWs and establishing knowledge management units at the central and the two Governorates level. Some suggested recommendations are: forming specialized team to organize and document the tacit knowledge, allocating storage units for knowledge including new tools and the required electronic devices, coordinating research institutions with agricultural extension organizations in transferring farmers' problems through formal procedures, and supporting the provision of AESs and developing the evaluation methods of the provided services. These predictors, however, need further work to validate reliability.


2021 ◽  
Vol 28 (1) ◽  
Author(s):  
Camila Favoretto ◽  
Marly Monteiro de Carvalho

Abstract: Knowledge management is a key resource for enabling projects and organizations to address the current challenges of competitive environment. This article aims to investigate the central themes of knowledge management in the project context, exploring the relationship between knowledge management and project performance. For this purpose, a literature review was carried out, adopting bibliometric analysis, codification and content analysis. The search and sampling process was conducted in the Web of Knowledge (Web of Science Core Collection) database. First, the results identified the main strategies to deal with tacit and explicit knowledge, which are experts’ knowledge acquisition and project documentation through coded forms, respectively. Both types of knowledge, tacit and explicit, are strongly related to two of the project success dimensions: GP efficiency, and success of the product/service. The literature pointed out that organizations recognize the importance of knowledge management but they still face many barriers to implement it in practice. The publications allowed verifying that the subjects are still little related, making it a challenging field for future studies.


Scientax ◽  
2020 ◽  
Vol 1 (2) ◽  
pp. 203-235
Author(s):  
Gatot Subroto

Knowledge Management (KM) development in the public sector is relatively lagging behind compared to that in the business. Tax administration is no exception. This is contrary to the fact regarding the abundance of knowledge in the process of taxation, as well as the magnitude of the potential benefits KM may bring in advancing tax administration. The literature review in this paper identifies various types of knowledge in tax administration and classifies at least three major benefits of KM in the taxation process, which are related to the improvement of tax administration, tax compliance, and the prevention of maladministration and misappropriation in the tax administration and around the taxation process. Unfortunately, KM for tax administration is less attractive for both practitioners and academics. Trying to fill the gap, this research investigates the KM implementation in the Indonesian tax administration, Directorate General of Taxes (DGT). Data is collected through interviews, document analysis, and observations. This research finds that the KM initiative is still relatively in its infancy in terms of awareness and readiness. In the midst of low support from the top management and despite various developed and deployed IT system, the KM program tends to implement personalization strategy. The research also measures the maturity level using General KM Maturity Model (G-KMMM) developed by Pee & Kankanhalli (2009) and finds that the overall level of maturity is still at level 2 (aware). A generic KM Model for tax administration is proposed. This model combines various types of knowledge in each cluster of tax administration business process, which is then consulted with the components that form knowledge definition by Davenport & Prusak (1998) and the shapes of knowledge by Nonaka & Takeuchi (1995). The model provides insights regarding system development strategy and reveals some obstacles to be overcome. In addition to accommodating explicit knowledge in codification strategy, technology should also be developed to support personalization.


2019 ◽  
Vol 9 (2) ◽  
pp. 167-178
Author(s):  
Eric C.K. Cheng

Purpose The purpose of this paper is explore the relative effectiveness of people-based and information technology-based knowledge management (KM) strategies as implemented by principals in Hong Kong schools to facilitate and sustain Lesson Study for teachers’ knowledge sharing and internalization. Design/methodology/approach Data from 184 principals in Hong Kong were collected by a cross-sectional quantitative survey. Confirmatory factor analysis and reliability tests have been used to examine the constructed validity and reliability of the instrument. A structural equation model was applied to confirm the predictive effect of people-based and information technology-based KM strategies on teachers’ knowledge sharing and internalization through Lesson Study. Findings Results show that people-based KM strategy predicts knowledge sharing and internalization by and among teachers. However, while information technology-based knowledge management strategies predict teachers’ knowledge sharing, they do not predict how effectively they internalize knowledge. Practical implications Cultivating communities of practice, professional learning communities and mentoring schemes in schools can nurture a knowledge-sharing culture to facilitate and sustain Lesson Study for teacher learning. Institutionalizing an information technology system can help teachers to retrieve, share and store the school’s explicit knowledge. Originality/value The paper not only suggests school management strategies and practices for school leaders to facilitate and sustain Lesson Study, but also brings a new research dimension, KM, to the research area.


2008 ◽  
Vol 22 (2) ◽  
pp. 77-101 ◽  
Author(s):  
Holli McCall ◽  
Vicky Arnold ◽  
Steve G. Sutton

ABSTRACT: In an era where knowledge is increasingly seen as an organization's most valuable asset, many firms have implemented knowledge-management systems (KMS) in an effort to capture, store, and disseminate knowledge across the firm. Concerns have been raised, however, about the potential dependency of users on KMS and the related potential for decreases in knowledge acquisition and expertise development (Cole 1998; Alavi and Leidner 2001b; O'Leary 2002a). The purpose of this study, which is exploratory in nature, is to investigate whether using KMS embedded with explicit knowledge impacts novice decision makers' judgment performance and knowledge acquisition differently than using traditional reference materials (e.g., manuals, textbooks) to research and solve a problem. An experimental methodology is used to study the relative performance and explicit knowledge acquisition of 188 participants partitioned into two groups using either a KMS or traditional reference materials in problem solving. The study finds that KMS users outperform users of traditional reference materials when they have access to their respective systems/materials, but the users of traditional reference materials outperform KMS users when respective systems/materials are removed. While all users improve interpretive problem solving and encoding of definitions and rules, there are significant differences in knowledge acquisition between the two groups.


2016 ◽  
Vol 37 (1/2) ◽  
pp. 2-12 ◽  
Author(s):  
Zhixian Yi

Purpose – In the digital age, constant changes in libraries inform contemporary building design. An innovative library building design is a complicated process and can be viewed as a continuous process of the use of tacit and explicit knowledge and innovative tools and approaches. Knowledge management (KM) can bring about the much needed innovation, and transform tacit knowledge to explicit knowledge. For the design of a library to be successful, it is necessary to apply KM to library building design. The purpose of this paper is to look at key change impacts, to explore how to manage knowledge in building design and to identify key design principles. Design/methodology/approach – This paper looks at key change impacts, explores how to manage knowledge in library building design and pinpoints design principles. Findings – This paper finds that KM can be vital to library building design, and it can be used in all stages: to examine the internal and external environments, transform tacit knowledge to explicit knowledge by using portals, and analyze existing and future issues and trends. When effectively used, KM will result in innovative design strategies and also will reduce the time and costs of the building design and plan processes. The main principles of library building design are flexibility, accessibility, safety and security, applicability, adaptability, efficiency, and sustainability. Practical implications – This paper provides a useful overview of how to manage knowledge in library building design and design principles. Originality/value – The views, discussions, and suggestions will be of value to improve the effectiveness of library building design.


2021 ◽  
pp. 026638212098603
Author(s):  
Lateef Ayinde ◽  
Ibrahim Oluwapelumi Orekoya ◽  
Qaozara Adebanke Adepeju ◽  
Adeyinka M Shomoye

The purpose of this paper is to review current literature on knowledge management and highlight the importance of knowledge audit in bringing about a holistic knowledge solution to knowledge management. Based on the review of literature on knowledge management, this study points out the role of knowledge audit in solving the challenges in organizations’ tacit and explicit knowledge. Specifically, the paper concentrates on knowledge audit, knowledge risk and international and national standards on knowledge audit processes. The contribution of this study to literature are the suggestions that knowledge risk and international standards procedures could be applied to knowledge audit. The important conclusion of this paper is that knowledge risk management has not been fully explored in the study of knowledge audit. The paper addresses the research question of what organizations must embark on in the process of knowledge audit. The paper attempts to provide answer to the question by highlighting the importance of knowledge audit and the reasons why organizations carry out knowledge audit, and also the existing knowledge audit frameworks and methodologies.


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